They rushed, the colour was uneven. The prices are ridiculous. I tried to talk to the nail tech…read morebut she ignored me

There are many places to choose from ,this is the one place I keep going back to , they are…read more professionals . Always !

When I first moved to Ottawa from Toronto 8 years ago I searched the city for a nail salon that…read morewould give me the quality of product and excellent service that I had been used to for the past 20 years. At ALT I am pampered and treated to the most amazing and relaxing spa experience in a comfortable new location with friendly talented staff. I always look forward to my appointments!! Next girls night out...do what we like to do - call Hong and book a spa night with your friends. It's loads of fun...much better than dinner and a movie!! Definately the best in the city.

Went for my birthday and had wonderful service. Very friendly staff, great colour selection, all…read morearound wonderful experience. Will definitely be back!

Top Nails, another go-to spot for me while in Ottawa. Upon arrival, I knew I needed to find a nail…read morespot for my mani and pedi and a google search led me to Top Nails at their first location on bank. Tracy did my nails and the rest is history. Even when Top Nails opened up their second location, I followed Tracy because she very good at mani and pedi's. I always got dip powder and a regular pedi and she never disappointed me. Always kind and professional, the employees always refer to you as "my dear". I never had any issues with Tracy or others, I wish that I could've packed them up and brought them to the States lol. The new location at 500 bank street is clean and quiet - whether a day of self-care or a long work day anyone would appreciate that type of ambiance. Thank you Top Nails for taking care of this American girl, until next time!

This is probably the worst nail treatment I've ever had. I booked a shellac renew, which typically…read moretakes 30 minutes elsewhere. It took an hour here because the staff member (Mary I believe) was so unskilled and poorly trained. She scraped the old shellac with so much force it was painful and she also ripped off half a nail, which is now damaged and sore. She also cut two of my cuticles, one of which is still very painful and red. Her shellac application was pretty messy and she filed my nails at odd angles. I regret leaving a tip because I feel like I rewarded her. I would avoid this place, or at least make sure you don't book with Mary.

Loved this place! I got dip powder nails and I'm so pleased with how glossy and sparkly they are…read more Loved the clean and cozy vibes. Excited to go back once these nails grow out!

Always love my experience at A's nails…read more I picked out a nail colour and when I didn't like it they had no problem switching it out for a different one. Great services and awesome customer support. I'll be back!!

I love this nail place. The service and quality is unbelivebly amazing. All the workers are the…read moresweetest people and actually put in time and effort for each set I've recieved. They last for so long and overall incredible. The customer service is also amazing. I've always loved my nails whenever I get them done here. I 100% recommend.

I got a Brazilian at the ten spot and it was great, it was a cool spot and all the girls were very…read morenice and accommodating. I'll definitely be coming back

I went to the 10 Spot today for a friends birthday to get gel manicures with her. They were a few…read moreminutes late getting started but that was no big deal as we were not in a hurry. Their tools were clean and so was the entire salon. This was my first manicure since I was 14 years old and I am now 28 so yes it has been a very long time. LOL! I was very happy with how my manicure turned out. The colours I picked were called Emerald lights and sir teal to you. These two colours gave my nails a sort of mermaid look which I absolutely love! My friend chose purple and gold for her nails. Thank you 10 spot for making my gel manicure a good

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

Lady's were very nice and my girls had a fantastic time! The art work was lovely to see on thier…read morenails! Thank you

I came to get my acrylics removed and the technician ripped two of my nails off (I could have done…read morethat if that's what I wanted) while also repetitively telling me that my nails were hard to take off... acrylic nails are taken off every day at the salon and I do not want to be made to feel like an inconvenience for a service I'm paying for.

I have been here a few times for mani/pedi and always leave happy. The nail techs are friendly,…read moreskilled and professional and the space is relaxing.

I'm always happy with my nails. Make sure to call in advance to make an appointment because they…read morecan get pretty busy!

Because I, by chance, got a same day appt for a pedicure. For a pedicure appt, ask for Christelle -…read moreshe is lovely!

Self-care every day is worth it, when you visit the ten spot! The Glebe location is central (easily…read moreaccessible by transit) and the team will take such good care of you! So far - I've had the perfect gel mani, pedi, and facial... but looking forward to trying more services in the future!