Bought a lazy boy chair on clearance. I asked about the…read morechair that was already assembled and the man said don't you want one in the box? My first mistake. Brought it home and my husband started putting it together and I saw that the back was broken. Called the store and was told they had sold the one that was assembled. Meantime there was one in the Brea store. I asked if I could have that one shipped to the La Habra store and the manager said there were no more in the warehouse and they didn't deal with other stores. I just got my money back.....very disappointed and we are not dealing with Staples anymore. I can buy from Walmart and Amazon. They are not concerned with customer satisfaction.

I usually have such great experiences at this Staples -- the staff here are always incredibly kind…read moreand helpful, and I've often recommended this location to others. But the team I met yesterday felt a bit low-energy and came across as slightly rude, which was disappointing since this place is normally amazing. Still giving 4 stars because most of the staff here are genuinely awesome and always go above and beyond.

I would like to say thank you to Eddie, Judy and their team for their professional, sincerity, and…read morehard work in setting up the furnitures of our 4 offices. They communicate effectively, are responsive to inquiries, and handle challenges with grace and expertise. Their dedication to customer satisfaction is evident in every interaction, making them a reliable partner in any project. Delivery and installation was completed to specifications with minimal supervision.

Found this company on Yelp and it has been a great experience; the service is A+ with the owner…read morebeing very knowledgeable and professional. Would recommend highly to those looking for office furniture. You don't find this quality of service anymore! Thank you Eddie and Julie!

I'd like to give special recognition to Paul from Staples, printing departement--he handled my open…read morehouse flyers quickly and efficiently. His timely help made a huge difference, and I truly appreciated his professionalism.

Great service by Morris. He helped me out with the balloons. It was buy two and get the third free…read more I was bummed Party City closed, but they just moved over next door to Staples!

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Very good furniture selection that is high quality. The workers there helped find the right…read morefurniture and delivered to my home with ease. No issue and will be shopping there in the future. Great customer service!!

Honestly love this store. The staff here is great. Always receive great help at the print station…read moretoo from Jose & Matilde. Will continue visiting the store and recommending!

Needed to print at the self print kiosk and was going to make it there right at 6 PM was told by…read morethe worker if I didn't make it at 6 PM, then good luck and she would close the doors so unprofessional and rude. Do not recommend.

The minute you walk in the door you are greeted by the staff members. Staff are very helpful and…read morepolite!

I went to this FedEx location to return a package and was met with poor customer service from the…read morestart. Despite being the only customer in the store, two employees appeared to argue over who would help me, which made it obvious there are issues among the staff at this location. The employee who eventually assisted me had a negative attitude throughout the interaction. Instead of properly inspecting the package, they shook the box, heard slight movement inside, and immediately insisted I needed to purchase a new box or extra padding. After adding significantly more padding, my husband returned with the same package a few days later and experienced the exact same issue. Employees again refused to inspect the package before rejecting it and cited a supposed policy requiring "no sound at all" and "no bends on the box," which seemed unreasonable and inconsistent with FedEx packaging guidelines. At that point, it honestly started to feel less like concern for packaging standards and more like employees were using vague interpretations of policy to pressure customers into buying additional boxes and padding materials.

Thomas and his team are amazing uses for printer repair now my laptop crashed. He saved it all…read more Thank you so so much. A+++. Thank you

They were able to come out to the house and fix my computer and printer. They were on time,…read moreefficient and quick. They checked it repeatedly and I was able to print off without any problems when they were finished. Thank you.

Patti was wonderful to work with. Fair price and excellent service. I came to them with only a…read moresmall office need but she went above and beyond to ensure I know all my options and was satisfied. I plan to use them as my business expands and recommend them to my other locations.

They did a great job of finding exactly what we were looking for. Personal touch that really…read morehelped! I will definitely use again in the future and highly recommend!

I came here with my daughter to tour this place since she's coming this semester. I want it to buy…read moresome souvenirs to show how proud we are of her new accomplishment. The store is bigger than it looks, all organized and clean. We visit the two floors, first floor is clothing and all titians related goods. Second store they have schools supplies and a nice area to sit and read . They offer us discount with her new school ID. The cashier was a student, well versed and knowledgeable of their store. They have many things to choose from and merchandise on sale. You can find many things at good decent prices.

I visited Titan Shops frequently when I attended CSUF. They have a wide selection of Titan…read moremerchandise, including shirts,hats,mugs, and jackets. The service here is pretty good as well. It's located near the TSU and Titan Walk. If you are looking for a place to buy CSUF merchandise at a good value with friendly employees, this is a good place to visit