I found this shop listed as an authorized repair store for a Brother printer. They could not have been kinder, more honest, or more helpful when I brought my printer in with a paper feed issue. How wonderful to get to interact with a real human doing such integrous business in this digital age. Thank you. I will return to this store at the first opportunity. read more

Great service and really appreciate them working for reasonable rates on my beloved printer--also got me set up with a new printer tray that could not be found ANYWHERE on the internet and would have rendered my printer unusable but they set me up. They were very helpful. Would definitely use again. read more

As a computer consultant, I frequently have clients who have printers that break down. The question I'm always asked is, "Well, is it worth fixing?" I have brought two computers to Technofix for evaluation. In both cases, their free evaluation helped me determine whether a repair was warranted. Ruben detailed the part(s) in need of repair and the costs. I was very happy with the answers and the professionalism. Unfortunately, as cheap as printers can be, the cost of the repair can exceed the value of the printer or the price of a new machine, but Technofix can help with that decision. In addition to servicing printers, Technofix also sells new and refurbished printers, as well as lower-cost toner cartridges. You'll save money compared to buying from the nearby Staples or Office Depot. It's a small business worth supporting. read more

Changed a few pieces on my printer and did not fix the problem. Contacted manufacturer and they suggest I go to Technofix. Took it there said they would let me know what needs to be fixed. Next day get a call that it was ready for pick up and that if I wanted to add a new cartridge in due to low ink. They were quick to diagnosis the problem and had a very kind gentleman named Ruben. If I ever have any other printer problems I would bring it back here again. read more

My Name is Rommeth and Im a high volume user of Laser Printers due to the Nature of my work especially when real estate is on the rise....basically Im a Certified Notary Signing Agent working for Escrows Companies that needs to Close and Notaries like me and 100s of us need supplies like toner and what not...Mr. Roobin helped me in my greatest dillema today which is how to print 3 Sets of loan docs that I accepted and promised to sign over the weekend with Borrowers in Pacific Palisades, Santa Monica, and Panorama City I have a MFC-8810 which is 5 years old I think and syddenly it was acting really crazy.....hust like that Mr Roobin Checked my Brother Laser in minutes and told me the problem Boom boom boom I outbof there in minutes and I printed at least 750 pages of loan docs to be signed over the weekend.....A Happy Wife is a Happy Life now I will have notary checks for her in 7 days and yes Mr Roobin honestly saved my Life and my married bliss continuous read more

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The company I work for has an MFC Brother 9320CW and we got two error messages, we have been having problems with this printer constantly and have not had someone come look at it until recently. I called Brother and they gave me Technofix's information, I let the lady at Technofix know what error messages we were getting and she let us know that Ruben would come in the next day to fix it and bring the parts that were needed (Replacement of PF Kit and Fuser) Ruben was super friendly and helpful! He came in and started working right away and fixed it within 30-40minutes. He was very polite and let us know that everything was fixed. Two days later we got another error and called Technofix again, Ruben came back to our office the same day and fixed the error ( It seemed as if our belt was broken, but he fixed the part with no charge because no item needed to be replaced) Overall they had great customer service and are very reliable! Thanks Ruben! read more

This was a total waste of time with multiple trips back and forth and the technician basically just trying out different things that I could then he broke more stuff! I was pissed. In the end had to go pick it up and haul it to another side of town to a different shop and they fixed it. read more

The people here were friendly, and my laser printer was fixed in a day. They also have good deals--they're currently selling my toner at less than half of what I paid for it on the internet, meaning I'll be back soon! read more

Terrible place! I would give it 0 stars if I could. I was going to go there to get supplies but got kicked out of the parking lot already before I even got to enter the store (worker assumed I'm there to just park) when I'm really going to grab a drink next door before I enter their store. Totally just put me off so I decided not to bother! read more

Had a horrific week with my Brother printer and was ready to throw it out the window after dealing with them on the phone for over 4 hours. Brother told me I would have to contact a authorized service repair center. After calling around to 5 repair shops Technofix was the most upfront and honest. The 5 repair shops, all had DIFFERENT CURES and the prices got steeper....It seems fixing a printers is sort of like going to get your car fixed , never know if they're doing exactly what is needed and they could add extra stuff you don't really need. Anyway, for $10 extra Tecnofix comes to your house. My computer was too heavy to move so within 1 hour at my house, I watched as my printer was fixed right in front of me. Very convenient, fast service and pleasant to deal with. Woman who answers phones is very helpful as well as rest of staff and Ruben who repaired my machine was great! Highly recommend. read more

Got my Brother laser printer/copier repaired by Technofix. Everyone I talked to there was friendly and helpful. I had been thinking it might not be worth repairing the printer and might need to just replace it. To be honest, I am always afraid of getting ripped off by repair shops. I tried to fix the printer myself and took the cover off the side to inspect the mechanism. Internet searches suggested a sticking solenoid. Couldn't figure it out myself. Was afraid they would charge me extra for my futile attempt, but instead Ruben gave me a discount for having started the job. Yes, it was the solenoid. Very reasonable price. They finished the repair in less than two days. Printer is back in service. This company was just a pleasure to deal with. Highly recommend them. read more

I had a trivial service issue on a small device, and was willing to let them try to fix it. Was willing to pay for the labor whether or not it worked. They were rude, patronizing, and dismissive. Wouldn't let me finish a sentence without interruption. It was OK with everyone else in their little storefront since even the manager smiled and said nothing. No worries, I shall open it up and work on it myself. An interesting experience, I am sure you will find it entertaining should it happen to you. Enter at your own risk. read more