I had a really good experience at this mattress store. Lucy was great, she made the whole process…read morefeel easy and not overwhelming at all. Instead of trying to just sell me something, she actually took the time to understand what I needed and helped me choose the right fit. I ended up going with a Puffy mattress, and after using it for a couple of weeks now, I can honestly say it made a difference. My body feels noticeably better when I wake up, and I'm not dealing with the same aches I used to. It didn't feel like a typical sales experience, more like they genuinely wanted to help me find something that works for me. Overall, really happy with the purchase.

Been doing business with them for 15 years. Still great service and selection knowledge. Very…read morecompetitive pricing.

I have been wanting a new mattress for a while. Recently, my back started spasming and I could not…read morewait any longer. Based on the favorable reviews I saw, we made our way up to Montrose to Mattress Depot. We wondered in and were warmly greeted by Adis. I explained my situation and said that I needed a firm and supportive mattress. He took us to a few beds to try. We even tried the expensive Tempur-pedic mattress. That didn't work for me as it was too soft. We ended up between two more traditional styles and I ended up with the Airloom. Adis was very patient and explained the pros and cons of each mattress for us. I didn't feel rushed or pressured. In the end, we made up our own minds and feel we got the best one for us. He was able to work with us a little on the price and we made our purchase. He told us a week to 10 days for delivery and it was exactly that. We had the mattress delivered this morning and the delivery guys were great. They even fixed a broken bit on our frame. I have to say that the new mattress is so great. We are loving it. I highly recommend Adis and Mattress depot!

This is my second purchase from Adis- knowledgeable, courteous- I walked in asking for specific…read moremattress even though they had what I wanted he encouraged me to try a few - I was not rushed or pushed to make a purchase- delivery people were just as professional!

After visiting other bed retailers locally I was frustrated, One store salesperson kept changing…read morehis opinion of what I needed or what mattress was best for my wife and I. Not in a way that was helpful, I just felt he was more eager to sell me a bed than finding the right bed to for our needs. I did some research and found that Mattress Central sold Aireloom mattresses which I was eager to see and feel. VInce greeted us and showed us a variety of Aireloom mattresses, his comments were very helpful and never felt like he was pushing us to buy. We tried a few other brands and wound up agreeing with Vince, the Aireloom was a great fit for our needs. We purchased one on the spot. This was a pleasurable and welcome experience and I would send anyone I like to see them before buying a new mattress.

We came down here from Orange County to test a particular…read morebrand of mattress bed. Our salesperson Vince was super helpful- Knowledgeable on many of the brands in their retail store. He introduced us to another brand of mattress that we probably would not have considered. This mattress was an investment for us and I'm Glad we drove out here. All in all this drive from Orange County to here was all worth. it.

John Heft was my sleep consultant.This is the Costa Mesa location @1706 Newport Blvd. Costa Mesa…read moreCa. He was very knowledgeable & kind. He showed me options regarding my sleep patterns . A great experience. I got a wonderful mattress, So relaxing.I had a hard time sleeping. Sleeping much better now. I would recommend this to everyone looking for a good night's sleep. Thanks John

Danny at the Glendale Sit N Sleep store was a wonderful help with our mattress needs. My husband…read moreand I like a different firmness and he solved our problem. I also want to say that the delivery guys were great too. Very polite and did a good job of setting up our new mattress.

Best selection of most popular mattress at this location!…read moreFamily owned, not pushy with customers and they take their time to find you the right mattress! Owner runs the store and he make sure he takes his time to find you the right mattress! You always can find the mattress with your budget and they have financing program also . Great service and great selection.

Went into LA Mattress in Glendale, not knowing what to expect. My mom & I were greeted by Carlos…read morewho was very patient and knowledgeable. He showed us different types of mattresses, answered all our questions, and gave us a great deal. He really worked with us to ensure we were taken care of. We appreciate you Carlos. Thanks for all your help!

We cannot talking about & recommending our bed, which we've only had for about 2 weeks!…read more Wandered in after checking out a few other places/types of mattresses, and learned quite a bit about mattresses (in addition to having done our own research) from longtime owner, James. I really appreciate family owned businesses, and try to frequent non-"box" stores whenever possible. I felt the customer service was genuine & superior to other stores, which matters when you are spending a lot of money on an item that will not only be part of your everyday life, but may essentially improve it! This is also important if you might need to return or exchange an item, which is a pain, of course, & something ppl sometimes don't think about w/an essential... James also gave us thorough, patient advice on how to care for our mattress, and Felipe, who assisted with scheduling the delivery and a last minute purchase of a frame was so kind and professional! Thank you both! And now, this review is getting crazy long, and if you've read this far, you already know that you will sleep better if you check out this place!

Felipe didn't rush me at all, gave me all the info and laying down I needed to make an informed…read moredecision. I would have bought online like i do for everything, but what if it doesn't work out when you sleep on it? Returning it would be a nightmare. They have basically everything from $600 foam to nicer mattresses. He gave me a good deal on the delivery and threw in a mattress protector and some sheets too.

We walked into Ortho Mattress after having a bad experience at another mattress store across the…read morestreet. Carlos was so patient and helpful. He was taking care of three different customers at the same time, yet he gave each of us his full attention and took the time to answer all of our questions. We are very happy with our purchase and truly appreciate having such a kind and caring salesman. Carlos made the whole experience easy and enjoyable. Great customer service!

Amazing service! I called a few mins before deciding to drop by and spoke with Riana. She was not…read moreannoyed at alll my questions! She answered each and welcomed me to drop by anytime. When I arrived at the store she proceeded to show me the different Beauty Rest options we discussed and she did it with the biggest smile. Love this type of customer service that isn't found anymore! Thank you, Ortho Mattress for a great buy and an even better experience. Highly Recommend.

I am very pleased with our choice the mattress I got for my son. It is so comfortable, we got it…read morefor half the price as a Beauty rest and just as good. it also has a 10 year warranty which is amazing and what was even more outstanding it was delivered the same day and they took out the old bed for free I highly recommend buying your new mattress here!

Arthur from the mattress by appointment store was extremely professional he helped me out to pick…read morethe best mattress for me and my wife I would recommend this store for everyone !!! Thank you so much Arthur for helping us I will buy again !!

Sunny helped us and was incredibly patient throughout the entire process. Mattress shopping isn't…read moresomething I usually enjoy, but he made the experience easy and stress-free. He never pressured us and was happy to answer all of our questions. If you're looking for a new mattress, I highly recommend coming here and asking for Sunny!

Just bought a mattress here and my Sleep Expert Sunny was extremely helpful and attentive and…read morepersonable. Top notch service, and he gave me numerous deals on the receipt that provided tremendous savings! He helped me find an amazing mattress for an incredible value. If you're in the market for a new mattress, head on down to Mattress Firm in Burbank Town Center, tell 'em I sent ya! You'll be glad you did! I guarantee it.

If you are shopping for a mattress in LA, this is where to do it. Don't go anywhere else. Come here…read morefirst, you'll be glad you did. My day started off quite difficult, I had gone to three other mattress stores in old town, and none of them could work with my $1,100 budget. I know that things are expensive these days, but it seemed to me that my budget was substantial. Not only this, but these other stores couldnt get me a mattress in under six weeks, which seemed just as bananas. I was about to give up when I decided to stop by the Mattress Store on Lake Ave. When I walked in, I was greeted by the incredible Joshua, and he turned my day around immediately. After explaining my situation, he assured me that he had multiple options for me, and the mattress could be delivered in a matter of days, not weeks. I breathed my first deep breath in hours. Thank you, Joshua! He helped me decide on a new mattress in my budget, and he was truly knowledgeable about each product. I have family who works in the furniture industry, so when I asked about the quality of the mattress in those industry terms, he was able to respond to my questions knowledgably and with the professionalism I did not find at those other stores. When my mattress was delivered a few days later, the team brought it in my new apartment and set it down right where it needed to be. This team was also kind and professional. I will be forever grateful to Jonathan and the team at the Mattress Store for their help, their incredible collection of mattresses, and for helping turn my day around that Friday afternoon. THANK YOU!

I had such an amazing experience at this mattress store and I honestly felt like I had to take the…read moretime to share it. From the moment we walked in, Joshua completely changed what could have been a stressful purchase into something smooth, easy, and actually enjoyable. What really stood out to me is that we didn't even originally plan to come to this location. We had visited another mattress store first, but after calling and speaking with Joshua on the phone, we immediately felt a difference. The way he spoke to us, how patient, kind, and genuinely helpful he was, made us leave the other store and come straight to him. That alone says everything about his level of customer service. In person, he was even better. He took the time to really understand what we were looking for without ever making us feel rushed or pressured. He explained everything in such a clear and informative way, breaking down the differences between mattresses, bases, and features so we could actually make a confident decision. You can tell he truly knows his stuff and cares about helping people, not just making a sale. Joshua was incredibly kind, professional, and attentive the entire time. He made the whole process feel effortless, which is rare when making a big purchase like a mattress. We walked out feeling happy, confident, and honestly grateful that we ended up working with him. If you're thinking about buying a mattress, I highly recommend coming here and asking for Joshua. He made our experience unforgettable, and I wouldn't go to anyone else. Oh and did i mention what a BOMB deal we got!! HE IS THE BEST!