I had a really good experience at this mattress store. Lucy was great, she made the whole process…read morefeel easy and not overwhelming at all. Instead of trying to just sell me something, she actually took the time to understand what I needed and helped me choose the right fit. I ended up going with a Puffy mattress, and after using it for a couple of weeks now, I can honestly say it made a difference. My body feels noticeably better when I wake up, and I'm not dealing with the same aches I used to. It didn't feel like a typical sales experience, more like they genuinely wanted to help me find something that works for me. Overall, really happy with the purchase.

Been coming here since 2019, loved the mattress so much I came back 7 years later and bought the…read morenew version of it, best prices and service hands down

Very good place to shop for a new mattress. The Owner was polite, friendly, and helpful in…read moreselecting a new mattress unique to my needs. The prices are reasonable, the products are able to be customized to your needs, and the wait time was reasonable. If you need a new mattress and you live around the Glendale Area, shop here for one.

I have been wanting a new mattress for a while. Recently, my back started spasming and I could not…read morewait any longer. Based on the favorable reviews I saw, we made our way up to Montrose to Mattress Depot. We wondered in and were warmly greeted by Adis. I explained my situation and said that I needed a firm and supportive mattress. He took us to a few beds to try. We even tried the expensive Tempur-pedic mattress. That didn't work for me as it was too soft. We ended up between two more traditional styles and I ended up with the Airloom. Adis was very patient and explained the pros and cons of each mattress for us. I didn't feel rushed or pressured. In the end, we made up our own minds and feel we got the best one for us. He was able to work with us a little on the price and we made our purchase. He told us a week to 10 days for delivery and it was exactly that. We had the mattress delivered this morning and the delivery guys were great. They even fixed a broken bit on our frame. I have to say that the new mattress is so great. We are loving it. I highly recommend Adis and Mattress depot!

Went in looking for a new mattress to try to get out of the internet rabbit hole of buying online…read more Met Vince who pointed me in the right direction and found one I hadn't already considered. I wasn't necessarily ready to buy but Vince listened to my concerns and made a fair offer. Great selection and the high ratings for this shop are well deserved.

This is my second mattress purchase from here, and I couldn't be happier! The customer service is…read morealways wonderful, they offer the best deals, and the free delivery is such a bonus. I highly recommend them if you're looking for a great experience from start to finish!

I changed my mind about 5 times in buying a new mattress and box springs. Each time they picked up…read moremy old choice and delivered a new one with courtesy and professionalism. Danny and Daryl were patient, knowledgable and helpful the whole way. I am thankful for their good service. I also got a good price. I am very happy to recommend the Gkendale store highly without reservations.

I'm not one to ever complain and I'm a very easy going person but I had to write this. I don't…read morerecommend anyone buying a mattress from here because their return policy, warranty, etc is TERRIBLE. I am left with an unusable mattress in my garage and I had to buy another mattress from somewhere else. Don't go here. I attached a photo of how defective this "FIRM" mattress is.

We cannot talking about & recommending our bed, which we've only had for about 2 weeks!…read more Wandered in after checking out a few other places/types of mattresses, and learned quite a bit about mattresses (in addition to having done our own research) from longtime owner, James. I really appreciate family owned businesses, and try to frequent non-"box" stores whenever possible. I felt the customer service was genuine & superior to other stores, which matters when you are spending a lot of money on an item that will not only be part of your everyday life, but may essentially improve it! This is also important if you might need to return or exchange an item, which is a pain, of course, & something ppl sometimes don't think about w/an essential... James also gave us thorough, patient advice on how to care for our mattress, and Felipe, who assisted with scheduling the delivery and a last minute purchase of a frame was so kind and professional! Thank you both! And now, this review is getting crazy long, and if you've read this far, you already know that you will sleep better if you check out this place!

Felipe didn't rush me at all, gave me all the info and laying down I needed to make an informed…read moredecision. I would have bought online like i do for everything, but what if it doesn't work out when you sleep on it? Returning it would be a nightmare. They have basically everything from $600 foam to nicer mattresses. He gave me a good deal on the delivery and threw in a mattress protector and some sheets too.

Carlos was super friendly and quick service! Great deals at this store. i was in and out in 20…read moreminutes. Thank you Carlos!

Carlos was great. He went above and beyond for my parents…read more Would definitely recommend him for your next mattress pirchase.

I am very pleased with our choice the mattress I got for my son. It is so comfortable, we got it…read morefor half the price as a Beauty rest and just as good. it also has a 10 year warranty which is amazing and what was even more outstanding it was delivered the same day and they took out the old bed for free I highly recommend buying your new mattress here!

Arthur from the mattress by appointment store was extremely professional he helped me out to pick…read morethe best mattress for me and my wife I would recommend this store for everyone !!! Thank you so much Arthur for helping us I will buy again !!

Danny is awesome!! I have bought three mattresses here and everyone is beyond helpful. Stephanie…read morehas helped us before. They even remembered Ozzy. Danny hooked up Ozzy with his first real bed for his car frame. If I ever need anything else I'll be back. :D

I had such a wonderful experience at Mattress Firm thanks to Ace. From the moment we walked in, he…read morewas welcoming, patient, and incredibly kind. It was a busy Sunday, and even with so many customers coming in, Ace and the whole team were calm, patient, and kind to every person who walked through the door. You could tell they genuinely cared about helping everyone find exactly what they needed. I brought my 9-year-old daughter in to find her very first bed, and Ace made the entire process so easy and fun for her. He let her try different mattresses, answered all her questions, and never made us feel rushed or pressured. She ended up choosing the Nectar Medium Memory Foam mattress in a full size, which was the perfect balance of comfort and support. Ace took the time to explain all the amazing warranties, the sleep trial, and the benefits of purchasing through Mattress Firm, which really gave me peace of mind. He also helped us pick out a couple of super soft pillows to complete her setup. My daughter is so proud of her new "big girl bed" and can't wait for it to be delivered! She also picked out some incredibly wonderful pillows so, all around it was a great day with great finds! Ace truly went above and beyond to make this a positive and memorable experience for both of us. I'm so thankful for his patience, kindness, and professionalism. I highly recommend visiting Mattress Firm and ASK FOR ACE: he'll take great care of you!!

I had such an amazing experience at this mattress store and I honestly felt like I had to take the…read moretime to share it. From the moment we walked in, Joshua completely changed what could have been a stressful purchase into something smooth, easy, and actually enjoyable. What really stood out to me is that we didn't even originally plan to come to this location. We had visited another mattress store first, but after calling and speaking with Joshua on the phone, we immediately felt a difference. The way he spoke to us, how patient, kind, and genuinely helpful he was, made us leave the other store and come straight to him. That alone says everything about his level of customer service. In person, he was even better. He took the time to really understand what we were looking for without ever making us feel rushed or pressured. He explained everything in such a clear and informative way, breaking down the differences between mattresses, bases, and features so we could actually make a confident decision. You can tell he truly knows his stuff and cares about helping people, not just making a sale. Joshua was incredibly kind, professional, and attentive the entire time. He made the whole process feel effortless, which is rare when making a big purchase like a mattress. We walked out feeling happy, confident, and honestly grateful that we ended up working with him. If you're thinking about buying a mattress, I highly recommend coming here and asking for Joshua. He made our experience unforgettable, and I wouldn't go to anyone else. Oh and did i mention what a BOMB deal we got!! HE IS THE BEST!

Shopping experience was smooth and pleasant. All thanks to Joshua, who is a fantastic salesman and…read morea pleasure to interact with. I highly recommend Mattress Store Pasadena!