Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

Dr. Chen is the best primary care doctor I've ever had. She is thorough, smart, and genuinely…read moreseems to care about my long term health. Her office staff is also excellent. I can always get a live person on the phone for urgent matters, they have telahealth options available for many routine matters, and their UCLA Medical nursing and support staff is top of the line. Also love their MyChart app! Makes scheduling and payment a breeze, and keeps all my medical records in one safe and easy to access location.

My husband has been going to see Dr Betty Lo for years now and I have to say she's great!! I highly…read morerecommend for anyone to go see her. But I have to give ZERO stars to one of the schedulers her name is Leslie, she's rude , not helpful and has poor communication skills. It's happened more than once and it's very discouraging to call to make an appointment with the office.

My insurance changed and my GP who I loved was no longer covered. I had an appointment with Dr. Lo…read moretoday to establish care and I could not be more thrilled! Dr. Lo took the time to get to know me as a new patient and went over my medical history extensively. I never once felt rushed. She is extremely thorough and personable. The staff was wonderful as well with caring and positive attitudes. A true breath of fresh air after a very poor experience with a previous doctor and staff I saw a few months prior. I am looking forward to my future appointments with Dr. Lo and feel I can trust her to provide excellent care and support.

By far, the best medical group around. Their staff is very efficient and very knowledgeable. The…read moreoffice staff is dependable and dedicated. This office takes care of all your primary medical needs.

Fast, easy reliable…read more I've brought my son here before when he was sick and I was there for under 30 minutes. Great service very attentive.

While I have seen Dr. Chen for over 20 years, this is the second time I have made an early morning…read moreappointment to minimize the wait that I experienced when booking an afternoon appointment. Well, my appointment was at 8:30am. I literally heard him walking into the exam room next to me at 8:35am. It's now 8:55am and I have not been seen. The paper gown isn't exactly very warm either. I ignored the 25 minute wait last year. He is a very good doctor, but my time is of value. Now I'm rethinking my options moving forward.

Very thorough and understanding. Listens to my issues and solves via specialists, therapies, or…read moremedication. Highly recommended

I had an appointment scheduled today, August 3rd. I have been waiting for this appointment since…read moreApril since this was her first available and was even told I was put on a list to get a call of any earlier cancellations. I get here for my appointment and the girl at the front desk says no one even put me down for an appointment today! Now I can't get seen and will be looking for a new PCP. Should have stuck with my gut of choosing a different one the first time when I saw her reviews.

I waited over a year to make this review. I've seen her three times and I was scared cause of the…read morereviews. Each time I was in seemed to be the perfect time cause it's only ever been me or one other. The doctor is very neautral and honestly, that's okay. She's never been rude or made me feel silly. The receptionist have always been professional and nice as well. She also always has a nurse taking notes. The only thing that's funny but understandable is that strict mask policy but I also work with strangers in a suite daily and I'm never sick cause of the mask. I've needed prescriptions and referrals from her and it's always been done immediately. The only complaint here is the office is dated and needs to be remodeled but that's about it.

The best primary care doctor there is. No matter what city I move to, I travel all the way back to…read moreTorrance to see Dr Yu. Doctors have misdiagnosed me and Dr Yu doesnt do that. He really gets to know his patients and looks at the big picture. He is a complete professional. I highly recommend him!

He's one of the best Dr, in the South Bay, If you are…read morelooking for someone who cares about your well being, then he is it.

I've been going to Dr. Kim for a while to get my yearly check ups. She's always been nice,…read morepersonable, listens and seems to know what she's talking about. Trying to get an appointment is always difficult. She is usually booked up for months so I started booking my appointment the same time every year to guarantee a spot. This year I got a call saying they cancelled this year's appointment for some reason and I'd have to call to reschedule. I called (mid November) and was told she's booked all through March of next year. Good for her that she's so popular but I haven't seen anything from her that I can't get somewhere else. I'd like a doctor I don't have to wait months for.

I arrived at Dr Kim's office 13 minutes late. I was coming to Torrance from Long Beach and the…read moretraffic going by the port was horrible, congested with big tractor trailer trucks. I had blocked ears, impacted by earwax and could barely hear. I was in pain. I was told she could not see me and I would have to come back in one week. I asked a second time and she declined to see me. A front office ice cold person told me I could go to urgent care in Redondo Beach with no appointment. I asked again. Then I asked to see the manager, also cold. I had to tell the manager I was not in love with UCLA as an orthopedist at UCLA Santa Monica wanted to replace my right knee and it did not need to be totally replaced. I recently needed a colonoscopy and had FIVE that's 5 cancellations from UCLA. They tell everybody with huge tacky banners that UCLA is the BEST hospital in the west. Baloney. What about Stanford, UCSF, and Berkley. And Scripps. UCLA is NOT the #5 hospital in the country, no matter if US News and World Report said that once. I have been a very frequent patient of UCLA for 35 years. Probably a mistake. Dr. Kim is cold and hard with negative bedside manner. She must have gone to medical school at Rikers Island and done her residency at Sing Sing. I suggest you drive to their main campus in Westwood where you get treated with compassion, dignity and respect.

Dr. Arvan is Amazing!! I'll start there. God used Dr. Arvan to save my life. I was really…read moreuncomfortable with the doctor my insurance company had recommended, so I looked around. I liked Dr. Arvan's qualifications and hospital affiliation. (Torrance Memorial). I am so glad that Dr. Arvan was willing to see me. Dr. Arvan is excellent. She Listens, asks the right questions, addresses the issues of your concern, and has excellent relationships with many doctors, and knows what and where you may need to go next. Her staff is very kind also, and the office is clean, nice, and professional. I can't say enough about Dr. Arvan. I would recommend her to anyone. She has treated me extremely well and I am so thankful she is my physician.

I just had the worst doctor experience in my life with Dr. Arvan. She was rude to me as soon as I…read moretold her I recently saw a Naturopathic Doctor who diagnosed me with SIBO after having serious gut issues for two years. Dr. Arvan didn't review any of the paperwork I gave her which included recent lab reports, diagnosis and treatment plans, etc. She didn't ask me any questions about my health or how I was feeling. She was more worried about the natural supplements I was taking to treat SIBO not being FDA approved. I simply needed to get a physical exam done to qualify for a discount on my medical insurance but she refused to treat me because I'm seeing an ND as well. Are you kidding me? I'm taking things like calcium, multi vitamin, vitamin D, K, C. I'm also on HRT but she didn't like that either. How would she have any idea on my hormone levels without even looking at my lab results. What a waste of time. Seems she doesn't like her patients seeing anyone but MDs. However, I don't need any more prescription pills. All I needed was a simple physical exam. Unbelievable!

Updating my review due to ongoing administrative and communication issues. While the clinical care…read moremay be fine, the management has been consistently disorganized. My husband was scheduled to see Dr. Tran for his annual review but when he called to confirm, the system showed no record of it. It's difficult to feel fully confident in the overall experience. Hoping to see more reliability moving forward.

Office staff is rude! or mainly the one that usually sits on the left side away from the front…read moredoor. Horrible and lazy staff especially when dealing with elderly patient! They push you along until you get tired and once you're annoyed they're offended. They leave you on hold for over 10 minutes and do not have any common courtesy to let you know an update, but in turn, their response is "they're busy"! Referrals take months, even when following up weekly. You leave messages and when they return your call they still don't accomplish anything with a response " they'll call you back" they never call back. This would be a 1 star but their doctor Tran and Nurse Cat is understanding and considerate.

I feel vey fortunate to have had Dr. Lui as my primary care doctor for the past 13 months The…read morequality of care that she and her staff have provided is flawless. She is always prepared, is generous with her time and her follow up is always timely. The advice that Dr. Lui has given me has changed my life. I've lost 18 pounds, improved my BP by 10-15 points and my labs have improved significantly. I thank her every time I have the chance! I'm pleased to add another 5 star rating to all the rest. Bob P

Dr. Lui is absolutely wonderful. She is kind and thoughtful and cares for three generations of my…read morefamily including myself, my mother and my daughter. We all have very different needs and Dr. Lui and her staff support each of us with thoroughness and warmth. The office is communicative, proactive and above all kind. We are so grateful for Dr. Lui's outstanding practice.