The best primary care doctor there is. No matter what city I move to, I travel all the way back to…read moreTorrance to see Dr Yu. Doctors have misdiagnosed me and Dr Yu doesnt do that. He really gets to know his patients and looks at the big picture. He is a complete professional. I highly recommend him!

He's one of the best Dr, in the South Bay, If you are…read morelooking for someone who cares about your well being, then he is it.

While I have seen Dr. Chen for over 20 years, this is the second time I have made an early morning…read moreappointment to minimize the wait that I experienced when booking an afternoon appointment. Well, my appointment was at 8:30am. I literally heard him walking into the exam room next to me at 8:35am. It's now 8:55am and I have not been seen. The paper gown isn't exactly very warm either. I ignored the 25 minute wait last year. He is a very good doctor, but my time is of value. Now I'm rethinking my options moving forward.

Update 3/20/25: He finally called back... but honestly still not helpful. His story does no makes…read moresense why the lab test was ordered, and he's blaming his patient for not understanding what he explained. Apparently they also never provide a copy of the visit summary... which every single other doctor that I've ever gone to now does provide. I have no confidence... go to him at your own risk.

She was great but retired to Florida early this month. One…read moreof the best doctors one could ever have. Totally dedicated to her patients.

AMAZING Dr who really cares for her patients and shows a caring understanding of her patients by…read morereally listening to them and their needs. Highly recommend.

Dr. Chen is simply the best PCP I've ever had. She is very attentive and always eager to help you…read morewith health issues. As others have said she is very responsive in MyChart and her team is as well. I hesitate to write this review because I don't want to lose availability with more patients but she is that good!

Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

From the time I called to reserve the slot, they are super accommodating. At the time of my visit,…read moreit was so smooth, the procedure is explained and handled professionally. I felt relaxed and comfortable all throughout the procedure. The result was given earlier than expected. I highly recommended this place for your I-693 requirements. Maria is super nice and professional and Dr. Shaw is warm and caring for her patients, overall I am greatly impressed with their assistance. Thank you so much!!! Note: I had called several clinics and compared and was super happy to had chosen this place , they are lower in fee, very fast result and highly professional.

I just picked up my sealed envelope for immigration medical examination and feel so happy to have…read morechosen Dr. Shaw to do this process. Thanks Dr. Shaw for all your assistance, professionalism and care. Thanks Maria for all your help as well and for explaining me the steps of this process. It was really helpful that you also speak Spanish to help me fully understand every detail. I highly recommend Dr. Shaw. Thanks for everything. Maria K.

I went to see Dr Shin for the first time in February 2025, for a physical being that I was having…read morecataract surgery. I can honestly say I was really impressed Thank you Maria E Herrera

My mom has been visiting this scam artist clinic for the past year. This facility is NOT about your…read morehealth, this place is about how they can charge you more for copayments and avoid providing any type of healthcare. 1. The doctor does not listen to your actual health concerns. My mom has been trying to get her hip pain checked out for almost a year now and instead of addressing her actual CHIEF COMPLAINT, the doctor orders a HIV test and some blood work. Provides no work up of hip pain and states that a HIV test is mandatory per insurance. And then charges a $45 copay for CALLING IN RESULTS on a test that my mom did not even want, this is separate from the initial $45 copay that she paid for the visit. 2. They don't keep track of copayments. The office continued to bill my mom $45 almost monthly to which she did not want to argue and figured she needed to pay. So she paid twice even while NOT interacting with this clinic for months. So on the 3rd random bill, she called the front desk. Sadly this was also an extremely unpleasant experience with extremely rude admin assistants. Upon further investigation, they realized they made a mistake and would NOT RETURN the money. Instead they offered to credit her account... what kind of medical facility is this? Credit to her account for a mistake that THEY made. In order to even investigate this, my mom had to send in her own bank statements because they don't give you receipts (probably on purpose) and then insist that you keep owing them money that you already paid. MAKE SURE TO GET YOUR RECEIPTS HERE, demand one if you have to. 3. Still no care ALL YEAR regarding her hip pain. This place is honestly a glorified med spa trying to act like an actual healthcare facility and is embarrassing from someone else who works in healthcare. To everyone who works here and "Dr." Shin, please do better for your patients. The fact that this is purely a business for you is showing.

I'm a patient and I got a phone call to call back and get information on an upcoming MRI. I was…read moregreeted by a very rude and abrasive lady named Leslie. Not only was the tone of her voice blatantly rude but she treated me like I was a huge interruption to her day. I was simply calling back the office as told in the voicemail. I ended calling and canceling my MRI. I'm going to see this Doctor one more time and then I will definitely be finding a new PCP. If you don't want to deal with Patients don't take a job in the medical field.

Too much to say, not enough space on here to say everything. This is beyond crazy. Where is the…read moreprofessionalism? Customer service isn't what it used to be. Called one morning to due to additional questions. Mind you my questions were very specific in detail. Due to the rep not knowing she placed me on hold and FORGOT ABOUT ME. I called back and was asked what my question was again and I repeated the question, rephrased the question and provided a scenario. I was placed on hold again. I called back and I was transferred to two individuals who didn't care to assist. Furthermore, there are mire details that involve my personal information that cannot be expressed on here. All in all, the lack of phone etiquette, professionalism and just simple customer service isn't what is use to be. Just unfortunate

I can't tell you how rare it is to find a doctor who is not only compassionate, caring, and has a…read moregood sense of humor but also uses his intelligence and common sense to help heal you physically. Dr. Chumley has an impressive educational background (according to his bio he graduated from UC Riverside and earned his Master's Degree and Medical Doctorate from Georgetown University), plus a lot of experience, having had a private practice in Hawaii for 14 years before returning to the mainland and setting up his practice in Torrance. As impressive as his knowledge, skills, and experience are, we are even more impressed with Dr. Chumley's bedside manner. He takes the time to ask pertinent questions, provide explanations in understandable terms, and actually listens to his patients. He has a great office staff too. A patient's experience with their doctor depends a lot on their interaction with his assistants and staff, with all of the necessary appointments, paperwork, and follow-ups. Their roles are underrated if you ask me. We had a rather urgent matter to discuss with Dr. Chumley so Lucy, one of his assistants, fit us into his already packed schedule (Thank you, Lucy!) and we didn't feel at all rushed during our session. I just have a random feeling Dr. Chumley may have given up his lunch time to see us and we appreciate it very much. Thank you, Dr. Chumley, for doing a great job by helping us maintain and improve our health. You're the best!

I absolutely loved Dr. Chumley. The office is clean and modern and I've never had to wait too long…read moreafter I checked in. The nurses are friendly and welcoming. During my first appointment he really took the time to learn about me and my lifestyle and in my return visits he remembered our conversations from previous appointments. It really made me feel valued. He is thorough and I was happy that he was never quick to prescribe unnecessary medications. Unfortunately, I moved away and changed insurance companies so I had to say goodbye to Dr. Chumley. I currently have a terrible doctor and it makes me miss him even more! If you value quality care, a clean office, and a technologically advanced practice, Dr. Chumley is the one for you!

Dr. Hennessay is truly one of a kind. I have been a patient of her going on 2 years. She never…read morerushes you, never pushes unnecessary medication, and always knows exactly what you need -- and what you don't. Her medical knowledge is outstanding, and her skincare expertise is on another level. Her own skin is porcelain‑smooth and absolutely gorgeous, a reflection of how beautifully she cares for others. She's genuinely beautiful inside and out. Her office is spotless, calm, and welcoming. Kim greets you with a sincere smile and chilled water, and I've never waited for an appointment -- they run perfectly on time. Kim and Dr Hennessay have soft hands with needles, you get all in one place, blood draw. And all in one place. This is a A++++ Once you're in the exam room, Dr. Meg's compassion and attention to detail make you feel completely safe. She listens, explains, and guides you through everything with care. My health has never been better, and I'm truly grateful God placed her in my path. Top quality care.

Always a great experience with Dr. Meg and Kat, She always takes time to understand your issues and…read morewellbeing.

By far, the best medical group around. Their staff is very efficient and very knowledgeable. The…read moreoffice staff is dependable and dedicated. This office takes care of all your primary medical needs.

Fast, easy reliable…read more I've brought my son here before when he was sick and I was there for under 30 minutes. Great service very attentive.