While I have seen Dr. Chen for over 20 years, this is the second time I have made an early morning appointment to minimize the wait that I experienced when booking an afternoon appointment. Well, my appointment was at 8:30am. I literally heard him walking into the exam room next to me at 8:35am. It's now 8:55am and I have not been seen. The paper gown isn't exactly very warm either. I ignored the 25 minute wait last year. He is a very good doctor, but my time is of value. Now I'm rethinking my options moving forward. read more

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Update 3/20/25: He finally called back... but honestly still not helpful. His story does no makes sense why the lab test was ordered, and he's blaming his patient for not understanding what he explained. Apparently they also never provide a copy of the visit summary... which every single other doctor that I've ever gone to now does provide. I have no confidence... go to him at your own risk. read more

Most unprofessional office ever. Don't call close to closing. They will answer put you on hold then decide nah it's 5 pm and I want to go home and then just transfer you to their answering service so they didn't have to deal with it til next day. Then when I call next day and ask to speak to office manager they say sure put you on hold for 5 more minutes then transfer to voicemail. Sooo unprofessional! read more

Twice I had bad diagnosis and thank God I went to another doctor or would be dead. Also, they play games with prescriptions as a power ego to the detriment of your health. read more

I m very pleased and happy with my care with Dr Chen . Very clean office , very professional staff , and Dr Chen always takes the time to listen and you can see his mind thinking of all the possibilities and the differential diagnosis that must be going through his mind . Always explains what his plan is so you understand what is going to happen next . Love the attention to detail . He is the best read more

Don't bother telling Dr. Chen about any mental health or anxiety issues. Dude just hands me a crappy copy with contact info to Gelbart & Associates and dips. When I told Dr. Paz Eilat who use to be with Western Medical Group, that I might have some form of depression, he didn't think too much of it and so I didn't either. Oh and Dr. Eilat did not just defer me to a "specialist". Both doctors did however have the same concerns about my LDL levels being too high. Dr. Chen basically tells me I can't eat this or I can't that. Even the tiny bit of sodium from the soy sauce to go with sushi? No can't have it. Dr. Eilat on the otherhand actually took time to educate me about a balanced diet with protein, vegetables, and little to no carbs. Always get a second opinion(or more). Dr. Chen sure looks like a doctor with glasses and a full head of hair. Dr. Chen also really likes his laptop, looking at it more than he does at you nodding his head typing away and for what? The young African-American medical staff working the inside reception desk is cool though. read more

My fun fact: I hardly go see a doctor. Because of that, I didn't have a primary physician and was on a hunt for one when my work insurance forced me to go get check ups and preventive exams. I asked my friends through Facebook for any recommendation and Dr. Chen was nominated. First thing I noticed about Dr. Chen is that he has ah-mazing staff members. Everyone from receptionists to the nurses are all very friendly and welcoming. They make you feel at ease. :) The only downside is that the wait have been semi-long (approx 10-15 mins) each time I went but I'm guessing all doctors are like that? Anyway, my first impression of Dr. Chen is that he's organized and thorough. When I had my first consultation with Dr. Chen, he took all the notes down in his laptop and explained to me very thoroughly if I had any question. I felt uncomfortable at first to do my well-women exam with a male doctor but I felt okay with Dr. Chen (and of course, a female nurse is present in the room!). Lastly Dr. Chen doesn't waste time. You won't feel rushed but he'll make the exams short & sweet. All in all, I like Dr. Chen's service so far. Hopefully going to a physician will become a routine thing for me and I will definitely visit Dr. Chen if that's the case. read more

My mother was forced to choose a new primary care physician due to the retirement of her old doctor. We selected Dr. Chen after much research and have been very pleased with our decision. He is perhaps the most thorough doctor I have ever seen. My mother sees a number of specialists as well - none compare to the attention to detail of Dr. Chen. As a bonus, the entire staff is caring, knowledgeable and friendly. read more

Dr. Chen is an outstanding doctor. I've had three different insurance plans over the last seven years, but I always make sure that Dr. Chen is my family's primary physician. Dr. Chen is knowledgeable, professional, and personable. He has provided outstanding care time and again, and I appreciate that he's been accommodating and seen us on short notice. Note: He is about to move his office from 3640 Lomita to another location in Torrance. read more

One of the best Doctor I have and his Nurse Practitioner CHRISTIANNE KISNER they're both fantastic. I'm very grateful and blessed to have the greatest health care team not to mention the doctor & NP that takes time to see and listen to every single detail of your story. I've been through a lot of doctors office but this is one of the BEST GROUP and best Doctor primary physician I ever have. I'm very great for that! read more

Dr Chen is very thorough and makes sure his patients receive the highest quality of care. In my experience he is always making sure he has all bases covered and that is very reassuring. I feel particularly well taken care of under his care. His staff is very friendly and helpful too. I highly recomment Dr. Chen to anyone looking for a primary care doctor. read more

Doc Chen is always professional, friendly and thorough with explaining procedures and test results. He cares about his patients.

PROS : friendly, no nonsense, efficient clean facility free parking friendly front desk staff large waiting room/lobby CONS : none OVERALL : Dr. Chen is my new PCP and I felt quite comfortable with him. I'm not a very chatty person so I appreciate his no nonsense approach. He asks all the right questions and was friendly and accommodating. He was also more than willing to answer my questions and address my concerns. He inputs everything into his laptop and I don't mind it at all. Some people may want to be coddled during their appointments, but I'd rather get checked out, get answers/prescriptions etc. and be on my merry way. I would definitely recommend Dr. Chen. Additionally, the front desk and nurse who helped me were all very nice and personable. read more

He is a phenomenal doctor. I had to see him in the e.r. while in pain and barely pregnant. He was very thorough and efficient. I wound up needing surgery and he walked me through step- by-step. My daughter and I are doing just fine!!! Minus the gallbladder. Very patient and courteous. read more

Dr. Chen is a great doctor. He is thorough, caring, and takes his time answering my questions about my health. Once after a visit to his office Dr. Chen actually called me on his off day to see if I was feeling better! Dr. Chen always goes above and beyond what I normally expect from my previous doctors. I strongly recommend anyone who is looking for a wonderful primary care doctor. read more

I've been a patient of Dr. A. Chen since July 2009. Have been very happy with his medical care, he is organized, professional, and caring (once in a while he seems rushed). Being on time varies, at times a long wait, other times, seen within 5 minutes of my arrival.!! THE STAFF, MARITZA AND CINDY ARE AMAZING! The girls are very friendly, caring and knowledgeable and return calls within the same day. The office is clean and nicely decorated. At the end of your visit you receive a print out of your visit with complete information, diagnosis and history notes. FYI there is a $25 charge if you don't cancel 24 hours in advanced.!!! . ( one of my pet peeves)!!! BESIDES THAT, I AM VERY HAPPY I FOUND DR. CHEN!!!! read more

He doesn't really DO anything. He comes in, listens to why you are there so he can decide what specialist to send you to. He does no treatment whatsoever. Most of the time he is not even looking at you so you know he's listening because he's staring at his laptop at your last visit notes and then making new visit notes. If you want a list of specialists to go to, this is your guy. He will do no treatment whatsoever. So be prepared to have lots of free time to visit all these doctors he will refer you to. He once had me visit a cardiologist for no reason and I went through a bunch of tests for nothing, just to find out I was fine. Another time I asked him for a prescription for cortisone cream for my skin. Nope. He referred me to a dermatologist. read more

Dr Anthony Chen was my doctor when i used to go to Little Company of Mary and when i learned he had left, i was disappointed. But i got a notice that he had branched out on his own and i am really glad that he had because now if i do need to see him, there is no long wait. He is simply one of the best, cream of the crop. He is knowledgeable , professional, compassionate and thoughtful and mostly i love that he is very conservative when prescribing his prescriptions and evaluating your current health conditions. He also takes the time to explain to you what is going on and explains what the meds will do for you. Every visit, i always feel at ease and feel much better having seen him. I highly recommend Dr Chen to anybody who needs a doctor's visit! read more

Dr. Chen is awesome. He's very professional and I felt like he truly looks out for my best interest health wise and financially. What makes the office exceptional though, is the staff. The MA's at the front desk are on top of it! They make sure I get in and out, which is great when you've got a little one with you and a busy schedule. High five to the staff! read more

great PCP and lovely staff (esp. Cindy). she's so nice and very accommodating. the only thing i don't like is the wait time...last time I waited over 30 mins for my appointment :( which made me late for my other appointment. bad news bears! read more

Review update: The customer service and the front desk staff have changed and improved tremendously. Dr. Chen is still the most attentive and kind-hearted physician so I make the effort to stay with him. I also recently started seeing nurse practitioner Dela Merced when he is busy and she's amazing! read more

Dr. Chen is friendly, knowledgeable and caring. As a family practitioner he will access your particular needs after thorough blood work, scans etc. to send you on to the proper specialists. He even popped in to see how I was doing during a hospital stay. Has your doctor done that?? read more

Dr. Chen is one of those rare doctors who take his time getting to know you and doing examinations. He listens to you and shows genuine concern for your well being. Unlike some doctors who use medical terms and could careless if the patient understand them, Dr. Chen would explain things so you understand. He is truly a rare find in this day and age. read more

Great doctor! Knowledgable, informative and understanding. He cares about your health and well being. It was my first visit and felt very comfortable with him. I Highly recommend Dr Chen and his staff. read more

I had my very first visit with Dr. Anthony J Chen today. He diagnosed my hand and foot pains carefully, and prescribed treatments with excellent explanations and instructions. I was impressed with his professionalism and friendliness. The follow-up's he plans to do makes lots of sense. It was a wonderful experience. read more

Best family physician I have ever encountered. Dr. Chen shows concern for my well-being. I feel that he wants the best for his patients. He is very efficient , knowledgeable, and very detailed physician, yet very easy to communicate with and ask questions. I refer Dr. Chen to my family and friends. read more

Called to ask if Dr Chen was accepting new patients. Was told yes, but the wait for an appointment was 3-4 weeks. Called my insurance provider to select Dr Chen. Waiting for my insurance card to arrive. Upon arrival I call Dr Chen's office to schedule an appointment and I'm told the wait is 3-4 months for new patients!!! I pay $700 a month for insurance. 3-4 months is $2100 to $2800 in insurance before I can see my PCP?!?!? I feel duped by Dr Chen's staff into selecting this Dr by falsely telling me 3-4 weeks. However 3-4 months is nothing short of pathetic! If a DR truly cares about his patients, he/she would not make them wait 3-4 months! Unfortunately it seems Dr Chen doesn't care about his patients, nor does his staff read more

Dr. Chen is very professional and I felt like he truly looks out for my best interest health wise and financially. What makes the office exceptional though, is the staff. read more

Dr. Chen is very knowledgeable and professional. He listens and explains well. My elderly parents have been seeing Dr. Chen for many years and they refuse to see anyone else! I was impressed with Dr. Chen when I drove my parents to his clinic. The parking was great, the office was well organized. The staff was very helpful and friendly. I am so glad that mom and dad are well taken care of. Now, our entire family goes to Dr. Chen! I would definitely recommend him to our friends. read more

Dr. Chen is a great doctor who is definitely a keeper. Dr. Chen is very down to earth and easy to talk to. He is meticulous and most of all he cares about me and my health. He explains everything clearly so that I understand what is going on. He involves me in the decision-making process instead of just handing me prescriptions like many other doctor's I've been to. I am very fortunate to have found Dr. Chen through a friend's referral and now I am telling everyone I know to go see Dr. Chen. My friends and families who have seen Dr. Chen are all very happy with his care. read more

I am very happy finally found a great doctor for my family. Dr. Chen always takes his time answering questions and include us in our care. I find the staff very helpful and friendly. I like how the office is very clean and easy to find. I would recommend Dr. Chen to anyone who is looking for a caring doctor. read more

I saw Dr. Chen for my first appointment today. I was greeted by an amazing staff, who were super friendly and they all shook my hand and welcomed me. The awesome MA came and got me, and was quick with vitals. Wend Dr. Chen came he looked right at me and stuck out his hand to shake mine. He comes in with a laptop to take notes, which I love because to me that says he is organised and it makes the prescriptions, and notes easy to read. I went in for my asthma. I have never had a doctor talk with me so detailed about my asthma in my life. He spoke with me actively about my care, and how I felt about the care options he offered me. He also explained to me why he was asking the questions he was asking, and advised me what he got out of my answers. I left, for the first time in my life, comfortable and smiling from the doctors office. I am so glad I found him! I totally recommend him to anyone who is looking for a great doctor with an amazing staff. read more

I found Dr. Chen's services to be quite generic and he always seemed hard pressed to spend more than 5 minutes discussing my health or answering questions. I've recently changed to a different doctor who I am quite happy with but I miss Dr. Chen's excellent staff. read more

Today I saw Dr. Chen for the first time. I personally don't like visiting the doctor but my wife push me to see one for regular check up. I said fine. Dr. Chen is a wonderful Dr not like any other. He takes his laptop and take lots of notes. Pays attention to you and not forcing you out. read more

This place doesn't even deserve 1 star!! I just left and it was the worst Dr. Office I have ever gone to!!!!! They were so rude and snoby towards me... I went to get my prescription renewed bc I'm from out of state and just moved here and they tried to take full advantage of me by demanding I pay for a EKG that I was telling them I did not want!... they did the ekg it wasn't reading right and still charged me for it!!!!! an EKG takes a good 20 mins to read and I was only laying there for about 6 mins! it was such bogus! !! Then told me they suggest I get thyroid testing done!! I'm 26 years old!!!... they tried to take full advantage of me I'm guessing bc i dont have insurance so they tried to squeeze every penny they could out of me!!..... I strongly suggest if your looking for a doctor you don't go here!!!!! It was the worst experience everrrrrr!!! I left with horrible anxiety bc of how horrible the doc and nurs's were to me and treated me with such disrespect toward me as there patient! HORRIBLE HORRIBLE HORRIBLE DR. OFFICE!!! read more

Love Dr. Chen. He IS very thorough. He does care about me and my health and well being. He stays on top of all my issues. My only criticisms are that (1) he doesn't take children under age 14 (would love to bring my son in to see him), and (2 - altho this is probably a good thing:) that he always takes a very conservative approach - referring me out to specialists for every little ache and/or pain I may complain about. His thoroughness in "ruling out" something gets time consuming and expensive. (e.g referring me to a cardiologist for chest pain that I knew was acid reflux.... ). But like I said, thorough and caring, and we know my heart is okay. I would also complain about the medical profession generally that there ought to be a way for all the different doctors to communicate directly with one another. The cardiologist referenced above is on one computer system, my gynecologist on another, and Dr. Chen on another. Despite my repeated requests for the specialists to copy Dr. Chen on my results, this often doesn't happen and I end up spending a lot of my time and energy chasing, and translating information to Dr. Chen, (which I am not trained to do). A huge glitch in our medical system. Perhaps not Dr. Chen's fault but perhaps if the Doctors start demanding better communication among and between themselves, the patients would benefit so much more..... Just sayin' read more

Doctor Chen is a fantastic doctor. He is caring and very detailed. He takes his time and make sure everything is taken care of for me. His staff is nice. They get you in and out. The office is very clean. He is proactive in his approach, He got me on a great health track. read more