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Rapid City, SD

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Farmers Supply

3.7 (3 reviews)
Closed • Closed

Services - Farmers Supply

Plumbing inspection

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5 years ago

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3 years ago

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6 years ago

I do not recommend this company! They are not only rude but completely unprofessional.

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SoDak Plumbing

SoDak Plumbing

(41 reviews)

If only there were a 10-star rating option!…read more We have relied on Ben for two separate bathroom and kitchen plumbing projects. He clearly states what he intends to do, then does exactly that: shows up when he says he will (texting us in advance that he is on the way), evaluates the issues, shares his recommendation and quote, then does the agreed-upon work with surgical precision. His high level of skill and quality results speak for themselves. He provided efficient work at an exceptional value for the cost. Ben installed our two new toilets and repaired related plumbing, replaced a leaking kitchen disposal, repaired under-sink kitchen plumbing to accommodate a new reverse osmosis hot and cold water on-demand system, and diagnosed a few other fixes along the way. We added a simple in-line descaling unit to help reduce the hard water sediment, and noticed results almost immediately. He knew our faulty kitchen faucet head was covered under warranty and called to get a replacement on its way to us. He installed a new water main easy access shut-off valve so we don't have to reach waaay down behind the water heater for an old school dial knob. So helpful! Ben is super clean, organized, professional and personable. He wears booties when entering the home, lays his tools neatly out on his work mat, has a tub to collect anything he removes, and leaves the place far better than he finds it. He also reached out several times to follow up after the appointments, to see that the new installations were working as expected and that we were happy. Ben at SoDak is the only person we will call for plumbing help. Truly felt like my big brother was taking care of me and our home care needs.

10 / 10 - Ben was prompt in getting back to me; flexible in setting up the appointment; punctual in…read moreshowing up; thorough and clear in explaining what was needed and why; patient in letting me watch him work and ask questions for my own edification; total cost was entirely reasonable, and he's just an all around nice, easy to talk to guy. If you have plumbing to be done, definitely start here, easily the best experience I've ever had with a plumber anywhere.

Black Flag Plumbing

Black Flag Plumbing

(4 reviews)

needed a basement bathroom put in. had a short product delay, but kept us informed. very easy crew…read moreto deal with! installed a shower and plumbed everything we needed in one morning. cleaned up the mess and did a great job!

From my husband's review today -…read more Horrible experience--I was lied to and nearly scammed. I called this company for a simple outdoor spigot replacement. The repair itself went fine, but when the plumber (Brian) finished, he claimed he checked my water pressure, declared my Pressure Reducing Valve (PRV) was "broken," and said it needed an immediate, costly replacement. Because my home is new construction, I told him I would contact my builder instead. He left. Suspicious, I bought a pressure gauge to test it myself. The gauge read a dangerous 100 PSI (high enough to ruin appliances and blow out plumbing gaskets). When I looked at the PRV hardware, I discovered Brian had intentionally screwed the adjustment bolt all the way in clockwise as far as it could go. I backed the bolt out counterclockwise myself. The pressure immediately dropped to a safe, steady 60 PSI and has stayed there for hours. The PRV is perfectly healthy and functions flawlessly. The Mechanical Facts: When a PRV bolt is screwed all the way in clockwise, it fully compresses the internal spring and forces the valve wide open. This mechanically overrides the regulator, letting the full, uncontrolled city main pressure (100 PSI in my neighborhood) flood into the home. Brian did this to intentionally force a high-pressure reading and claim the unit was dead. When he was "going in and out" pretending to make adjustments that did nothing, he was putting on a show. When I called the owner, Billy, to ask why his plumber would bottom out the bolt on a high-pressure system, he completely gaslit me. Billy claimed that a PRV can never let pressure rise above 75 PSI even if screwed all the way in, and that if it does, it's broken. This is objectively false. Anyone with a basic understanding of plumbing physics knows that tightening the bolt increases pressure. Instead of taking accountability for an incredibly unethical upsell tactic (or massive incompetence) by his technician, Billy was rude, dismissive, and hung up on me. Do not trust these guys. They will intentionally manipulate your plumbing hardware to manufacture a fake emergency and scare you into a major repair. There are much better, more honest options in town.

Rapid Rooter

Rapid Rooter

(17 reviews)

I learned of a pluming backed up pipe situation at my home while I was at work. I called Rapid…read moreRooter on the way home and Travis showed not too much later. I Showed him the potential areas of the problem, and he went to town working very hard and cleaned up every potential or suspected area within an hour or so. It was explained to me when I first called about additional charges for being after hours it was worth every cent for the extra charge. Travis was awesome, a hard worker, super genuine, big smile very knowledgeable. Anyone could tell right away, this was a super good dude. I could not be happier with the outcome. This was the epitome of what great customer service needs to be everywhere.

Extremely poor communication from this company…read more I called on a Friday evening (8:00PM) for a plugged drain line and left a message with their answering service (live person) and was told to wait for a phone call. After waiting for 3 hours I did not receive a return phone call. On Saturday shortly before (11AM) I called to follow up on the Friday evening request and was told I would receive a call from a plumber. I did receive a call approximately 15 minutes later and was told someone would be at our site at around 7:00PM. I waited for several hours (5-9PM) at my office and did not receive a call or any notification that the company would not be coming. I certainly understand that on a weekend the staff may be very busy but it only takes 1 minute to place a courtesy phone call to a customer to let them know your schedule has changed and/or that you aren't able to make it to a site. I was counting on you all and regrettably you didn't deliver.

Farmers Supply - plumbing - Updated November 2026

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