Farcon did an extensive remodel of my house (see other updates for details). While I am giving 4 stars for reasons I'll get to, I would like to first point out that the communication (or lack thereof) I received had me consider leaving the rating at 2 stars. Even once Fernando removed the project manager (his nephew Nestor) from the project for failing to provide updates - the communication was still poor. Several days could go by without a response despite sometimes me calling, texting and emailing daily requesting for an update. I generally take a hands-off approach, but had to increase my engagement to help move the project along. I prefer to keep my calls/texts short to respect everyone's time. I limited most communication to business hours. Despite being respectful about this, the lack of communication was very bothersome and got to the point where I thought they had abandoned the project twice.
There are many positives. Fernando, his brother Ramon and other family/workers were pleasant, trustworthy people. When we *did* actually talk, I felt like they treated me nicely. I did not feel like they nickel and dimed me. I did not feel like they tried to upsell me or push if I decided against something. They seemed very knowledgeable. They worked hard to get things done quickly when they were at the house. They caught several of my mistakes before they became costly. They got several of the crucial time-sensitive milestones done in time. They added small improvements to the house that we didn't discuss specifically but were appreciated. They owned up to the mistakes they made. The work they did looks great and several months after the project completed still looks good. They also came back months after the project completed to fix a couple things that were not working correctly (albeit after many calls/texts).
Despite the negatives regarding communication, I would recommend Farcon as long as you are aware there may be periods of time with less-than-preferred communication coming from them.
Several miscellaneous tips for if you decide to have work done by Farcon:
- Be wary of the engineer they recommend. They hired JF Design and Engineering aka JF Consulting (lead by Jose Carlos Fernandez, the engineer - license number 76349) who bailed in the middle of the job, delaying the project 1-2 months as I had to find a replacement.
- I do not recommend Nestor as a project manager.
Feel free to contact me if you're considering using Farcon. read more