The Harrison is a great place to live. The staff and tenants are all great, it's a good environment…read morefor all ages. The events they have are all fun and exciting. Shaneik is our event coordinator, she's the best and makes this place light up. P.S. still deciding the flower girl situation.

Clean store, prices okay fresh fruit, staff polite. Good location, nice deli, dessertsread more

I have lived at Signature for 3 years. It's hard to imagine a better location and building. New…read moremanagement has taken over, they have kept the core of the excellent maintenance team from the previous owner, and things are good! Looking forward to continued improvements as things had slipped under previous ownership.

Great community, beautiful property. Lived here nearly 5 years now. It was relatively new when I…read moremoved it but there's been a focus on keeping everything well-maintained. The team is my favorite part of living here, whether the concierge, service or leasing. There are always going to be challenges, but what continues to impress me is the commitment to work through them. That hasn't changed since I moved in.

If you want to walk by human feces in your parking garage (twice!) and be ignored by management,…read morethen The Avant is for you! Building maintenance in public areas is sketchy too, as my neighbor was stuck in an elevator for 38 minutes and gates separating retail from resident parking are frequently broken in the up position. On the bright side, apartment maintenance is good as they are very responsive - many times they fix things on the same day.

Lived here over a year now. While the apartment itself is great: large windows, high ceilings,…read morestainless appliances, granite counters, etc. a kind of loft feel to it; I'm disappointed that there literally is nothing between you and your neighbor. If you get someone loud, you will hear EVERYTHING. It doesn't help that they designed it with the kitchen cabinets against bedroom walls so every cabinet and drawer slammed bangs against your bedroom wall keeping you on whatever rhythm your neighbor is on. Also, if your neighbor cooks stinky food, it will be like you cooked it. It will stink up your apt. It's too bad construction was cheap on the walls. They did a good job between floors. I can't live here anymore - the sounds and smells are daily. It's like torture and puts you in a terrible mood. It's supposed to be your respite and it hasn't been that way since my two neighbors have switched out. As an aside, the trash disposal system is always breaking down and people have nowhere to throw their trash so it piles up in the room. Thankfully, someone comes daily in the AM and they clean it out. Leasing is really nice and day concierge folks are pleasant. Maintenance is also considerate and do a good job. Shame about how paper-thin the walls are. They are ridiculously thin. Going to try and post a video of what I hear on a daily basis. If it weren't for this huge issue I'd stay here indefinitely.

Do you enjoy not being able to flush your toilets normally without them clogging up and flooding?…read moreThen certainly rent here. The toilets are cheap, and the building's pipes are permanently clogged up. Do you enjoy being trapped into long term leases with two months notice required to vacate? Then certainly rent here. Camden's leasing structure is designed to make it as hard as possible for you to leave. Good luck buying a house; Camden doesn't care about you, they just want to milk you for as much money as possible for as long as possible. EVEN if you've lived there a long time. Do you enjoy using an app to enter your building, an app that doesn't always work due to shoddy cell reception? Then certainly rent here. Good luck receiving phone calls if you live on the first floor; you'll miss about half your calls. There are better, newer rental options popping up all over the area with less predatory leasing and higher quality.

The leasing office and maintenance staff are very responsive and great to include weekly emails on…read moreevents and food trucks that come to the community. The grounds and complex are well maintained. I enjoy having a pet friendly community. I feel very secure and safe. The location is ideal and i enjoy my time here so far.

I've been living at Passport Apartments since March 2023. Not only was the rental process easy and…read morehassle free, they worked with me on every corner! The staff (you know who you are) are amazing!! This is a wonderful place that has everything to offer! I love the staff, apartment, amenities (workout gym, pool, common space, lounge, events like Wine-down Wednesday, home automation, mobile alert package delivery, and more), convenience, and covered reserved-space parking. Everything is so easy, neat, quiet, clean, and very safe. Absolutely recommend this place 100%! I chose a single bedroom unit overlooking the pool and common areas. So nice! I really enjoyed sipping a glass of wine from my balcony on peaceful evenings, and even more so from the top floor open-space lounge overlooking Herndon towards Dulles airport. Great place to hang out with friends and just relax. Some feel the price is a bit high. However, I shopped around and Passport Apartments hands-down is THE BEST deal you will find for a luxury apartment in Herndon! I can't recommend it enough - you will love it! PS: Tell them Mark sent you!

I've lived at Passport for two years and genuinely love the apartment layouts and community spaces,…read morebut the management and service have declined so much that it overshadows everything good about living here. The most persistent issue is the garage, which has been broken for over six months with no permanent fix. I pay for a reserved covered parking space and one night at 11pm with a snowstorm on the way I came home to find someone parked in my spot with nowhere else to go. The leasing office did nothing and when I pushed back they claimed there was no towing enforcement. I called the towing company myself and they confirmed enforcement exists and that the leasing office simply has to make the call. They never did. My neighbor had the exact same issue and the unauthorized car sat there for over a week with no action taken. When we transferred to a new unit in March the apartment was delivered in appalling condition. Painted over hair on the walls, filthy cabinets, clogged sinks and drains, dirty windows and an unadjusted laundry room door. When we raised the issue we were told that is exactly why residents are not allowed to see units before move in, which is honestly not an acceptable response. They eventually offered a gift card but that does not erase the fact that we had to clean and fix someone else's mess ourselves. Having worked in property management myself I was genuinely shocked by what we walked into. To make matters worse the fire alarm goes off frequently in the middle of the night, often around 3am, making it nearly impossible to get any rest. If you have pets this is especially hard on them and it happens often enough that it has become a serious quality of life issue. On top of all this the communication is a real problem. Emails go ignored for weeks even when the issue is urgent like incorrect charges or maintenance reschedules. A newer leasing staff member has an attitude every time I come in and when I asked about reserving a community space three weeks ago I still have not heard back. It is disappointing because this place has so much potential. The spaces are beautiful but the service makes it very hard to recommend.​​​​​​​​​​​​​​​​

Best apartment I have ever lived in. The front desk staff Megan and Derek and Shante were like our…read more2nd family and will be truly missed. The maintenance people and Gustavo were fast efficient and kind. Truly professionals in every way. We made some of our best friends here because it is such a close community. Always having fun social events and great communication. Never had any issues with loud parties or bad neighbors. Super dog friendly, kid friendly, amazing gym, seriously you won't regret living here. If we hadn't moved out of the city to buy a home with land we would still be here. Thank you for everything! -Josh and Jenna

I'm astounded by the audacity of this complex to not only charge more than $2200 a month for a ONE…read moreBEDROOM apartment but to increase their visitor parking fee (yes, you read that correctly) to $6 for 24 hours. It costs a guest SIX DOLLARS, more than a price of a cup of coffee, to park their car in the garage overnight. Not only is charging visitors a fee to park unfathomable given their rent rates, but in order to avoid a $200 tow truck fee, you have to 1. download an app, 2. scan a QR code in your parking spot, and click through 5 more screens before your parking is confirmed. And the best part? There is no service in the garage or the hallway leading into the building. It is a terrible design for a terrible procedure they have mandated to all guests of their loyal tenants. Hugely disappointing for a building with not much more to offer.

The management & maintenance team are top notch and super responsive!…read more When I have a request, they are quick to accommodate. I've been here over 7 years and this team gets it done. ​

We have lived at the Lofts for one year now. We had a bit of a rocky start, but the manager at the…read moretime was accommodating and met our needs. Since then we have had a change in staff and the new manager Georgina has been extremely helpful in a time of personal need. Doug, the maintenance manager, is also very kind and helpful! We are looking to re-sign and stay. :) If you like the area and appreciate working with kind people, do give the Lofts a chance!

Feedback I strongly…read moreadvise new residents considering Aperture to thoroughly evaluate the complex or explore alternative housing options. Several factors warrant caution. Firstly, Bozzuto permits Global Luxury Suites on Airbnb to occupy "corporate apartments" throughout the complex and other properties. This practice is not disclosed to residents, and Airbnb guests do not adhere to the lease agreement. Secondly, management is largely absent and rarely available. While Christopher Artola is reported to be the manager, during my three-year residence, I never encountered him nor had the opportunity to address the complex's numerous issues. Thirdly, Aperture experiences significant maintenance problems, including trash disposal, parking garage door repairs, and elevator downtime that can take weeks or months for repairs. Fourthly, the complex faces a substantial security challenge involving homeless individuals sleeping in the stairway, stolen vehicles, squatters residing in apartments, and widespread marijuana smoking in hallways, elevators, and outside the building. Overall, I strongly urge anyone contemplating Aperture to reconsider and seek alternative housing options. Despite repeated attempts to communicate with the leasing office and management, their assistance has been consistently inadequate and unresponsive to the concerns raised. All these concerns and multiple others compelled me to move out when my lease expired. When I signed the Notice of Intent to Vacate, I attached a sign letter detailing all my issues, which I hope Bozzuto upper management will read and address.

While our apartment is modern and well maintained, the staff is great overall (evening and weekend…read moreconcierges aren't usually helpful or present), we have a few major issues that really negatively affects quality of life. It is an expensive apartment for the following issues to be constantly plaguing the residents of this apartment community. 1. False fire alarms: since the start of 2022, we have had probably 8-10+ false fire alarms over the span of 3.5 months. All but one alarm has been between 2-4 am. They keep saying it will be fixed, and they've had contractors come out to resolve the issue, but we still continue to have fire alarm issues. This also creates an unsafe situation, because residents now assume all fire alarms are due to a malfunction of the alarm system, so if there was an actual fire, it could result in a lot of harm. 2. Noise from outside. While the natural light from the floor to ceiling windows is lovely, they provide zero sound barrier. You hear everything. We face the construction of the hotel being built, so all you hear from around 6:30-7 am until 5-6 pm, is honking, banging, whistles, etc. from the construction site. When you can finally tune out all of the construction blaring, you'll hear EMS sirens. EMS is called to the metro station across the street daily, if not multiple times a day. They also just opened a new fire department right up the road so you hear that siren quite frequently. 3. Light from the construction site: at night they have giant 3-4 story lights, almost like a football stadium lighting, to light up the entire construction site for nighttime work. This results in light pouring into the house at night. We had to buy two sets of black out curtains and layer them in our bedroom to try and not feel like we were sleeping in a spotlight. When the weather warms up and the night construction is in full force, it can be quite loud too. They don't plan on the hotel being done until 2024-2025, so keep that in mind if you are considering aperture. If you face the new hotel, it will eventually block the sunrise and morning sunlight as well. Which is very sad and a big negative for living here in the future. 4. Hallway noise. The doors to the apartments have no sound barrier, so you can hear noise from the hallway, and when passing apartments you can hear all conversations clearly. Makes you feel like you have little privacy.

Very disappointing experience! Unprofessional and unwelcoming staff. The guy at the front desk…read moredidn't even greet us. Didn't provide any assistance or help although I had asked for help with getting the key fob for the self guided tour. He was very dismissive and didn't show any effort or interest in helping us. The facilities are okay. Everything has a chip or dent. The apartments are small and look cheap. I would recommend looking at other apartments in the same areas. We were so disappointed! .

Living at Kingston started off as a nice experience. Reggie is super nice…read more but hear me out: the building has a ton of issues. the elevators go out very frequently, which results in long wait times. the internet they have (that you are forced to pay for) has gone out while I needed it to work from home. the hot water has gone out at least twice since I moved here, which took weeks to be corrected. now, i have not had air conditioning in my apartment since May 8, 2024. it is June 19, and they still cannot provide any clear updates as to when this will be permanently fixed. I can't sleep in my own apartment because it's way too hot. I pay $2,600 in total per month for this place. that is way too much for a building with so many issues that the staff takes their sweet time fixing. Don't waste your money on an apartment here.

EXO's beautiful twin towers (named Iris and Ora) are 16 stories high with 3 levels of underground…read moreparking. Each floor has an average of 14 units, totaling 457 units, which is a lot of units. For buildings with this many units, working elevators is not anything less than an essential function for access and safety. For a solid two months only 2 of the 3 elevators in the Ora building have been working. And as of 7/20/25, only 1 of the 3 elevators in the Ora building is working. EXO repairs, when requested for worrk in the units is honestly usually remarkably quick and top quality. Things understandably require servicing in the common areas of all buildings as well. What is incredibly awful at EXO is how long common infrastructure (elevators, water breaches, loading dock door) repairs take here. I will not be renewing my lease when it ends in early 2026 as a result of these intolerably long infrastructure repair lags. It not only concerns me but actually frightens me that it is only a matter of time before something catastrophically tragic happens from the persistently routine benign neglect.

"We have long tolerated the mismanagement of this building, but that ends now. The measure of a…read morecompetent organization is leadership that acts decisively, holds people accountable, and shows concern for residents. Unfortunately, Ms. Iesha Gill is not that kind of leader. Her lack of leadership is mirrored by a staff that appears unmotivated, unresponsive, and ineffective. This failure in management reflects poorly on the Greystar brand..." I saw this review prior and I figured I would add my two cents. So far, the property has met basic standards, but there is room for improvement. I am not interested in pointing fingers, yet. I have recently read a number of reviews associated with this property, and there has been some truth to them. There is also a lot of emotion flowing from them. The responses from staff associated with the property likely do not endear them to the complainants, either, though they are professional at minimum. These were not exactly flattering portrayals of the property, its brand owner, or the staff. I am willing to give the management team the benefit of the doubt for the time being, however. I am rating this a middle-road three stars until such time I determine this property's conditions, amenities, and atmosphere improve or decline and live up to the expectations laid out for me as a tenant prior to leasing. More to come as it develops.