I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.

I went to exchange a $300+ Exped sleeping pad with a leaky valve I purchased less than a year ago…read morefor the exact same item. They were going to charge me. I worked for REI for over 5 years. They used to honor their return policy. I have a REI credit card that is now garbage. THEY DO NOT HONOR THEIR RETURN POLICY. THERE IS NO BENEFIT TO SHOPPING AT REI ANYMORE. Shop locally.

Terrible service. In addition the $150 pair of cleats I bought my son had a very small mark on the…read morelaces from when he tried them on and the store refused to return or exchange them for a pair that fit my son better.

The young guy who helped us was friendly and knowledgeable picking out shin guard holders for my…read moredaughter. cool shop.

I ordered a pair of pants online and stopped by a Lululemon store to try them on. When they didn't…read morework, I went to the register to return them and was told I couldn't return them until the next day because the purchase "hadn't run through their system yet." This was confusing, considering my credit card had already been charged. What made the situation worse was what came next: I was told that in order to process the return, the store would need to scan my California ID -- not just look at it, but scan it into their system. This is deeply concerning. In California, scanning a government ID is not legal unless the practice is clearly disclosed and the purpose is explicitly stated, typically for fraud prevention in limited situations. That was not the case here. No disclosure, no explanation, just "this is the only way we can do the return." There is also no logical reason for this request. My ID is not tied to my online purchase, it is not "in their system," and there is no matching function taking place. If the transaction truly hadn't posted yet, scanning my ID would not solve that issue -- so why collect that data at all? Between the system excuse that doesn't align with the credit card charge and the insistence on scanning my ID without transparency, this experience felt unnecessary, invasive, and poorly handled. I expect better from a brand that positions itself as premium and customer-centric. I left without completing the return and with serious concerns about Lululemon's in-store practices around customer data and privacy.

I love this Lululemon location. Customer service has been excellent each time I've visited…read more As soon as I'm through the door, employees have greeted me and asked if I needed assistance with anything. On my most recent visit, multiple employees offered their assistance (either with finding something or offering to hold my purchases at the front so I wouldn't have to carry them as I shopped). Although not the closest to me in proximity, my favorite Lululemon in my general area.

I love Boot Barn! I come in pretty often for clothes and boots and have found some really cute…read morethings over time. I've always had good service, and today was no exception. I went in to exchange an item but didn't have my receipt. The staff was able to look me up by my phone number and noticed I was just outside the 30-day return window. Even so, they kindly let me check if they had the size I needed or offered store credit which they didn't have to do. Luckily, they had the size I needed! I really appreciated their flexibility and great customer service.

Hadn't had a pair of boots in about 10 years and I decided to change up my style a little bit. Came…read morein here to check out the clothing and have always been helped promptly after entering the store. Seems almost every time I'm helped by a young lady named Amanda. She's very nice and helpful in finding some clothing I like. The site is very organized with where specific items can be found. I've found that the clothing here is priced very fair for the quality of clothing which is offered. Just 2 cons, is the limited dressing rooms and in the summer the AC needs to be cranked up a bit. Other than that, I enjoy coming here to look around and get items for myself and my kiddos.

Huge shoutout to Anthony for helping me with my snowboard rentals and finding the perfect snowboard…read moreand bindings. He was incredibly patient and knowledgeable. You can tell they genuinely care about getting you on the right setup, not just making a sale. His friendliness made the whole process fun and stress-free. Such stellar service!

Bought 2 Cannondale Tesoro's from this company . I lost the battery key . They were less than…read morehelpful in remedying this situation . I'm just a customer who paid over 5K for two bikes, You'd think they wold want to take care of me , hoping for future sales, but if you're not going to back up and support products you previously sold me, I won't be back . I called three different blue zones in two different states and was treated poorly at all locations. Terrible customer service. Do yourself a favor, go to REI, they were friendly helpful and said this isn't the first time they have rescued a stranded Blue Zone customer. They had my problem solved in less time than I was on hold at the Roseville location of Blue Zone.

This store is super clean great selection, but the Staff was AMAZING! Peter was absolutely a great…read morehuman being! Super friendly, knowledgeable and helpful!!! Pro Image Roseville and Peter have my Families Sportswear business... 10/10 recommend! Thank you for being such a great guy Peter!

I don't normally come out to the Galleria, and have never been to this particular Express; but have…read morefrequented Express for years. I came to this location recently as my family and I are attending a wedding and my boys were in need of dress attire. After arriving and going to the men's section we were greeted by one of the sales associated. I don't remember her name but she was short, blond and had a slight accent. She was also very polite and extremely helpful. I wasn't sure what exact sizes my boys would need as they're statures vary greatly, and didn't know if sizes were carried for my youngest. I gave estimates sizes to the associate and she went from there looking through the stock on the floor, in the back area, and even online. In case I might find something there that I could find while in the store. We were probably in the store for over 2 hours while I went back and forth, from the floor to changing room. Having my boys trying on everything from slacks, jackets, dress shirts, belts and dress shoes. In various styles, lengths and colors; ensuring we got the right fit for all 3 of us. I was thankfully able to go off my current Express clothing sizes to quickly find what I needed. OVERALL: Sales associate went above and beyond to help us and which was very appreciative. And made our experience very smooth.

The experience was pleasant in Roseville. Manger was Mecka was awesome. I received all of my…read morerewards and discounts from my app. I will definitely be back!!!!

After calling Dick's Sporting Goods to ask if they sell fishing licenses, they recommended…read moreTurner's, located on the street behind them. We had never been to a Turner's before, but I was expecting a bigger store. It's small but mighty, filled with fishing and hunting gear. The young lady at the front of the store immediately welcomed us in and asked if we needed help. She was pleasant and efficient with getting the fishing license for my husband. We walked around the store for a quick browse. Most of the other employees were busy helping other customers at that moment. Can't really speak on the inventory or the prices, compared to Big 5 or Walmart, but at least we know what to expect from Turner's Outdoorsman. Check them out as an alternative to the big box stores.

I just bought a gun from them, unfortunately I never felt appreciated for giving the business to…read morethem. I'm not asking to be treated like a king or a vip, but I just didn't feel good talking to anyone of their salesperson over there. It felt like they are annoyed that you talk to them ask them questions. They didn't do anything wrong to disrespect me but they just don't have a happy vibe every time I go there. Again this is just my own experience and don't worry I will never go back to your store again.