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    Fantastic Sams Cut & Color

    3.0 (24 reviews)
    ModerateHair Salons, Waxing
    Open 9:00 am - 6:00 pm

    Services - Fantastic Sams Cut & Color

    Haircut

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    Does this look permed? With 2 and half perm solution bottles? The stylist took 3 hours and this is what it resulted in!! Ridiculous results!

    This is amusing. First you texted me that the price increase was because the stylist used 2 boxes of rollers(mixed size rollers!) in my hair. I told you my head had not grown bigger since my last perm at your location where your previous stylist used only 1 box of rollers on my head. (You then said some of your employees steal) Now you are saying your stylist used 2 and half bottles of perm solution on my hair that is why price is higher! First of all she used 1 bottle of perm solution- I was there, you were not. I do not want my hair fried with chemicals, I would have stopped her or asked her why she needed more than the recommended perm solution. Second going by your current story if your stylist used 2 boxes of rollers in my hair, 2 and half bottles of perm solution and the result is my hair has no curls then clearly you are not thinking or using common sense. No wonder you complain your employees are stealing from you and you have a high turnover. With this type of unsatisfactory service, your customers will have high turnover too with no regulars. Please see the attached picture showing my 'permed hair' that according to you, used 2 and half bottles of perm solution

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    5 years ago

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    4 years ago

    ZERO STARS have never had sch a horrible hair cut. Unprofessional, RUDE, do cut they want not what you want!!

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    Review Highlights - Fantastic Sams Cut & Color

    My mom went in a few weeks later and Leslie colored/cut her hair.

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    Today was my first time ever receiving a sugar treatment. And let me just say Kerry did an amazing…read morejob. Professional, friendly, and fast. I don't think I'll ever go back to waxing. Thanks Kerry!!

    It was my experience I don't want to go through again or no one else. I was booked with Holly for…read moreover 3 wks (I chose her because she has many good references and is also the owner of the business) then when I got the confirmation email (the night before) they had changed person I had picked. I sent a message to the place and also contacted them to find out what had happened, thinking it was a mistake.... and they weren't wrong. They chose that girl for me, without letting me know, without any communication, they just chose her, because Holly was overloaded with work. Then they told me she didn't do that type of facial, even though her website didn't specify what that type of facial was. NO ONE WOULD DARE CHOOSE SOMEONE WHO DOESN'T HAVE THEIR BIOGRAPHY ON THE SAME PAGE WHERE THEY WORK AND WHO HAS ZERO RECOMMENDATIONS! They wanted to charge me 50% the cost of the service to cancel when it wasn't my fault..... really?! I'm not happy with the work done on my face. I understand, since one of the owners spoke to me apologizing at that moment, was friendly and sweet, I took a risk by staying for the new girl to do the facial, without having any references about her. Today is my second day of my nano needling facial and I noticed several scratches on my face. I am very disappointed with how my experience went at Southern Sugar and Brow. In the end, I paid the full cost of my service, I definitely won't be back. It's not about the money, but I'm really DISAPPOINTED on how the situation got handled.

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