Aimee is a sweet person but while she knows plenty about shoes she doesn't know how to order shoes…read moreto your house. If you ever go to this store and something doesn't fit you will get no help as it's a dealer discount store meaning they do what they want. We left and called this store to order some boots that liked online that ended up being the wrong size. We were offered the opportunity to return them initially or go to another red wing store. No red wing store had them in stock so we called Orem to ask if we could order the right pair. We were told we would get a call back from Aimee in 30 minutes when she got to work but it ended being 4 days later. To our surprise it was the manager of whom we had never spoken to outside of just seeing him at Orem who called and refused to help. He stated that we knew it was a discount store and that all sales are final. We told him that although they are a discount store, we called in to give Aimee the commission on creating an order for us on a style we viewed online and that they were the wrong size. We told him that we needed to hurry and get a solution to this situation but he refused and started to give us a number for customers care then hung up. We called back and got no answer.Now we are stuck with a pair of boots that don't fit. If you go here and see a guy with a long beard with an attitude. Walk out. This Red Wing franchise doesn't deserve to be associated with such a good boot maker. Update: no thanks to Orem customer care helped and sent the right boots and a return label for the ones that don't fit. To my surprise, the conversation was less than 5 minutes. Orem definitely could've done better, they just chose not to.

Redwing sales rep said I had 6 weeks even if I wore the boot they would help replace the boot if it…read moredid not fit. They do not so spend you money somewhere else. Only wore boots for a total of 10 hours. They will not replace them.

My wife and I always find quality shoes and more when we drop by for one thing or another. It is…read morealways clean and orderly, and well stocked with a wide variety of clothing and other items. We take our time and enjoy the bargains and "finds!"

I went, I found, I purchased!…read more I always stop by a Rack because I am Michael Williams and I am a shoeholic... I like Born, Ecco, Puma, Adidas, Hoka hiking shoes, Tiger, etc... I found some possibilities but opted not to get shoes... this trip. I did find. Very cool and originally priced at a bunch that I got for significantly less and it was such a sunny day, I wanted to get sun glasses for my trip home. I found Ferragamo for 76% off or some crazy markdown. I could not afford full price Ferragamo. Amd got a fancy hard shell Ferragamo sunglass case. The store was laid out differently than the Sandy location so was a weird experience passing the front entrance and not seeing the checkout on the left wall as you enter the store... for those with a compass, near the northeast area of the store. The young lady helping me was cool and helpful.

We were visitors to Provo. Absolutely one of the best selections of the best shoe brands I've seen…read moreanywhere. Super knowledgeable staff (Wayne) gives you info you would never know to even ask about, so you can make the very best choice. He has incredible knowledge on materials, fabric, wear, socks, etc. He even wrote out a "care sheet" so we can get the most durability out of our shoes. Best service I've seen! We bought walking shoes, but man I've never seen such a killer selection of steel toe options anywhere. Amazing store!

Incredibly selection, very cute and unique stuff. Your biggest trouble here will be choosing a…read morefavorite to take home. Customer service was very helpful. Payton helped me find the shoe size I needed. Overall a very good store and you will definitely find something for you.

I walked in wearing dusty pants and boots since I spend my work hours walking a construction site…read more I was greeted almost immediately by an employee and after I mentioned I was looking for gym shoes, he showed me his favorite and I fell in love! While trying on my size William (the manager) offered to clean the dust off my boots, re-moisturize the leather and spray it with a weather resistant spray. Immaculate service by these two. They also mentioned a promotion they're having by scratching off a ticket to get a random discount on a pair of shoes. I got 25% off up to 4 pairs of shoes, so I walked away with 2 purchases and a discount of over $50. Great price for what I got! highly recommend these guys! This review was also completely unprompted. It's rare to receive service so great you feel obligated to share, and that's why I'm here

This store has so many good shoes and so many good brands! I have shopped here for a few years now…read more I came in last night and was reminded how great the service is and how large of a selection and variety they have for your favorite brands! I will definitely be coming here more often.

Only 3 employees working on the day after Christmas?!?! Super annoying. 2 working the registers,…read moreunderstandable, but the other guy, Gage (sp?), was apparently hiding in the back. I only saw him come out to answer the phone, which is the only reason I know what his name was. When you have a store full of customers, you should definitely be up front helping out! Good thing we are just visiting from out of town because the only thing that would get me back to this location would be a going out of business sale.

I just had the best experience at Foot Locker! I was looking for a specific pair of shoes and one…read moreof the employees (Gage P.) helped me locate the right size, however the store didn't have any on hand. Luckily Gage was able to find the shoe I wanted, online and had them shipped to my house! He also made sure I was getting the best deal with discounts and everything. It was really great! If you're looking for some shoes, head over to Foot Locker. You won't be disappointed!

Warmly greeted by Carson - he gave me a short intro about the store and what they sell/offer. This…read moreis super helpful as it was my first time to venture into this gem! They offer lots of sports jerseys, shirts, jackets, and LOTS of shoes (almost all the name brand sneakers, tennis shoes). Great place to find a treasure!

A little taste of LA in Provo... this shop has catered to rockstars and NBA players, expect higher…read moreprices on items compared to other thrifts in the area. You'll find some expertly curated streetwear in here, props to the folks behind Thrifthood for this.

I absolutely love this vintage and home goods store! They have a bunch of different vendors who put…read moretogether their own booths, so there is a lot of variety in the style. There is also a wide variety of price range. You can find good deals on certain things, but there definitely are expensive items as well. These people are putting in the time and research to curate these booths, and they know what things are worth. I especially love the big gallery wall of all the art. I have found so many good items here that add so much character to my home. It gives it a real lives in vibe. The ladies working are kind. Checkout is easy and they have baskets to carry all your items in!

80 vendors waiting to have you look! You could spend hours to see it all. Well spaced and very…read moreeasy to look and shop. No junk here. Enjoy the stop.

Ross bills itself as a fun shopping "treasure hunt" I guess in their minds, the folks that run the…read moreOrem Ross think they're steering into this and giving you the option to play on "expert level". Maybe I'm just boring but what crackhead thinks that trying to shop and find things in your size with zero organization is fun?!! I gave up after 15 minutes and walked out. I generally like Ross but the shopping experience there has suffered significantly since the deadly combination of the pandemic and Bidenomics. That combination killed far more businesses than the pandemic killed actual people. This has led to less variety and product availability. Treasure hunts are only fun if you find some treasure and I find significantly less treasure now than I did 5 years ago and any point prior to that. I have three daughters and live in Las Vegas. There's a major East/West road that cuts across the entire valley and has about a dozen Ross locations on, or within a mile of it. My kids used to love it when I took them "Ross Crawling" on a Saturday but the joy of that has dried up pretty significantly due to less product and variety. It would be awfully hard to #RossCrawl if there was no organization of clothing items by size since you're rolling through at high speed looking for specific items, which usually includes clothes/shoes. Thankfully, the only location that consistently seems incapable of grouping similar sizes of clothing and shoes in their corresponding sections is the Orem location. Seriously, I'm not talking about a couple of items that have somehow been moved to the wrong section, it's the whole store. I've stopped at this location nearly every time I've visited UT the past 15 years and I'm done. It was so bad on my last visit that I gave up forever. I realize that many stores move their stuff around regularly so you have to hunt for stuff, which causes you to maybe find things you weren't shopping for that you might choose to purchase. To be fair, I don't love that either but this is ridiculous.

I don't know about you but when I am in line ready to pay I don't want to be yelled "Next", From…read morethe cashier, When I approached to pay I smiled and say: "Hi" , I did not get a response, instead she said: "cash or card?" When I said "Thank you" : I did not get a response I told the security guard to tell the manager about this. I'be never been in a store when they said next NEXT, NEXT,NEXT UNLESS is government agency I work in management and I treat people really good in fact they always like it. I'm gonna teach your how is done: You say: " May I help the next customer please", also when somebody said hi, you respond: "Hi,how are you ? also When a customer says thank you: " You're supposed to say, you're welcome, thank you for shopping at Ross" After all we the customers pay your salary by shopping there,right? be nice! We are spending our money there. I don't know who trained you or I don't know who in the world is supervising you, look at all the bad reviews If you need help please contact me and I'll help you will get a lot more customers,you'll make more sales and better reviews and maybe you could even open the second store in the area

I can't get over the wonderful experience I had here today. Kirstie is an absolute Angel! I've…read morenever been in this store before or met her but when I walked in she immediately greeted me happily and asked me if I was looking for anything specific. I was looking for a specific top and she helped me find it and even watched me try on two different sizes in order to find the right fit. I was having so much fun with her I tried on a ton of other clothes, each time opening the door to the dressing room and she would run over excitedly to see the clothes on me and tell me what she thought and help pick the right sizes. I felt like I was shopping with a friend! I love that she used my name, spoke kindly to me, and complimented me, you could tell she really loved her job and her customers. I ended up buying a few new tops and I plan to come back in a week when the spring collection comes out. After checking out, Kirstie gave me a hug, such a sweetheart! I love this store and I can't wait to come back and have another fun fashion show!

Girlfriend tried to return clothes with a digital receipt, she was met with rudeness and a bad…read moreattitude by the sales associate. Would not recommend going here, anywhere else the staff will be much more helpful. It is ridiculous to think that a store won't honor their own receipts. 0/ 10 would not recommend, management should make some serious changes.

Disappointed with the lack of customer service when I visited here. Asked for a stadium chair and…read moregot kind of half caring "oh it's over there"...no effort to show me. Then when I finally found them they were on the top shelf , so wasn't even able to look at them. Love to shop smaller businesses but not if their employees don't care. Off to Big 5 I go I guess

Huge sporting goods store convenient walking distance from the courtyard Marriott Orem University…read more Walked in to browse but was looking for cotton mock turtleneck shirts or whatever they might have in the swim section since I'm a swimmer. Nice store similar to Dick's Sporting Goods in California but it truly is the wrong time of the year for looking for swim stuff and they did not have any cotton mocks so I left.