I have been a patient at FPG-Arlington for decades and I can't praise them highly enough. The key point is that the doctors spend time to get to know you and your health issues -- I never feel rushed or ignored. The staff is attentive, professional and responsive. It's a great practice! I changed my insurance just so I could keep being seen here. read more

We've been going here as a family for 41 years and we've never been disappointed. When Dr. Sagov retired, I was assigned to Dr. Chandler. He has been professional, attentive, and knowledgeable. Thank you for wonderful care! read more

Wonderful practice right in the heart of Arlington. Dr. Chandler is fantastic with his patients. Very thorough and attentive. Highly recommend this place is you are looking for a PCP. read more

Yep, they medically abandoned me. Logged into the Portal today and they've removed all my "providers" (no notice, no letter, no phone call). I did not even get a chance to transfer or otherwise make arrangements for my RXs that need to be refilled to be transferred to a new pharmacy, as my insurance just changed over on 1/1/24. Avoid this practice. When you need them the most, they will not be there. Trust. read more

This practice was fine, but they began to wear on my patience when they failed to properly diagnose my daughter's feeding struggles and responded with my wife's urgent requests for lactation support with a pamphlet. So we moved our daughter to a pediatrician, and we kept our care here. I looked for support for my adhd and the treatment was below acceptable. I was essentially told to meditate to improve my time management. I had to reschedule a physical, and the front office gave me another time to visit, but didn't schedule it as a physical. The doctor was surprised and completely unprepared because of the front office's ineptitude. The front office may be the most rude and inefficient people ever assembled, as evidenced by my their failure to prepare a referral for my wife, causing the specialist to refuse care. When taken to task for this, the administrator shifted blame at every opportunity and was extraordinarily rude to my wife. My wife escalated her concerns to this person's superiors, and instead of apologizing or making any kind of corrective action, they dropped us from coverage. I couldn't be happier to be rid of such an poorly managed and ineffective practice. We should have left years ago. read more

I really liked FPG. My PCP, Dr. Khambhati is great. I love the wellness support groups. I really feel empowered to improve my health.

Have been a patient here for 20+ years. I really appreciate that the team never makes me feel rushed, and when I have a real issue they always find a way to fit me in. I no longer live near the practice but consider the 20 mile drive to be well worth it! read more

Wish I could give negative stars. Some on the doctors are nice but it's almost impossible to get by their incredibly rude staff.

It's a good thing the most of the doctors here are great, because absolutely everything about the front office is terrible. My first appointment I had to leave without being seen because they sat me in an exam room and never told the doctor I was there. I have been left standing at the pharmacy more than once because they didn't do a pre-auth for medications, and could not have cared less when I called to have it corrected. Couldn't be bothered to do it. Now the most recent, when I switched practices I called to have my records transferred. Was told to fax over authorization. Weeks later....still no records. My new doctor cannot refill meds and I now have to pay twice for an appointment because of the incompetence. There are great doctors here, but be prepared for the front end to drop the ball nearly every time. Update: Over a month after the original request for the records, a call to the office manager, being treated incredibly rudely....still no records at my new office. read more

This practice has gone down hill so much that I've had to move to a new PCP. The doctors are great, when you actually get to see them. So why am I giving them one star? Because of their office staff. I even told my insurance company how bad the office staff was and they said "oh yes that is a common complaint of all PCP offices". Here are some examples of why their office staff is hard to deal with: - Getting an appointment to see anyone is like pulling to teeth and you have to be practically dying. - And if you are dying they send you to the Mount Auburn walk in clinic. Who sends you to the ER where you are seen by a doctor. - And the woman in the referral department makes you do all the work for her when you want to be seen by someone else. - Also the woman at the referral department is completely rude. Really don't need to say much more. Don't waste your time going here if you want to wait forever to be seen. read more

I was referred to the Family Practice Group, specifically Dr. Laura Zucker, by a friend and former patient. I will never visit another health care professional without a personal recommendation. The value of a real person's opinion is awesome. The office staff is friendly and helpful, a pleasure to deal with. Dr. Laura Zucker is a knowledgeable physician, who instantly puts you at ease. She is real, humorous, and has a down to earth style. Dr. Zucker will "tell you like it is" and won't ever make you feel embarrassed or uncomfortable. Another bonus - I have NEVER had to wait more than 5 minutes in the waiting room. Nothing make me more angry then having to sit in uncomfortable chairs with sick people hacking all over you, just to be brought in to a tiny exam room to wait. That is not the case at Dr. Zucker's. The other physicians seem nice, however I have never visited anyone but Dr. Zucker. I highly recommend her. read more

I only came to FPG because I was following Dr. Bari-Sue Brodsky from another location. And while I would follow her almost anywhere, I hope she stays at FPG for a long while. The location is great, the staff friendly, and while there have been a few hiccups along the way (wasn't getting my reminder calls and missed an appointment), their new online portal is extremely helpful. Last year I called the office because my boyfriend had an extremely high fever. He wasn't even a patient yet, and they were still able to fit him in right away. They were able to do the same for me when my carpal tunnel was so bad that I couldn't sleep at night. The next morning, they fit me in with one of their doctors and I had an appointment with a specialist and physical therapist within a week. Incredible! FPG also runs an amazing wellness group for their patients with Kerri Hawkins and Dr. Altman. It's informative and a surprising amount of fun. The best part though is the level of support they are able to provide. read more

My children have been long time patients of Dr. Laura Zucker of Family Practice Group in Arlington, Ma. for almost 20 years. My daughter recently had to call to see if she could get an appt. the front desk person by the name of Kathleen told her she would give her a telehealth appt. my daughter needed to see a provider. A telehealth appt. was not going to help her. Kathleen took it upon herself to make the decision for my 19 year old to give her the telehealth appt. without asking her or giving her an option. First off that was NOT Kathleens decision to make. These front desk people need to realize that they are not doctors. So unhappy with this practice lately. I think it's time that we will be moving on. We had a good run while it lasted. This practice has definitely gone down hill. read more

The reviews are correct - I have been treated wonderfully by both the staff and physicians at this office. I reached the ripe old age of 23 and was informed that I could no longer see my childhood pediatrician. Luckily, FPG is accepting new patients. Twice now they have squeezed me in same day for sick appointments and are very kind and caring on the phone. Plus, they have extended hours on weeknights and are open on Saturdays! Yay for a doctors office being open during times that I am actually not at work. I have not yet had a well appointment here but I plan on doing as much as possible with this office as they seem professional and that they truly care about their patients. read more

I can't speak highly enough of this entire practice. The doctors and receptionists are very professional and kind. One time, I got really bad poison Ivy and needed to get prescription meds, so I called to see when I could get an appointment. They told me "Can you be here in 15 minutes?". Another time they kept me waiting an hour in the waiting room and told me that they felt terrible and would pay my co-pay out of pocket. Seriously, what doctor's office does stuff like that aside from this one? Great place. read more

I decided to give this practice a try last year. The visit was fine. However, the billing was questionable. I've had a chronic issue that needs to be monitored medically. Because that was discussed during an annual physical this was counted and billed as an additional visit. I'm not sure how I'm supposed to have a annual checkup without discussing this. Never in the past 20+ years of managing this issue has a doc billed me for another appointment for discussing it. read more

Very impressed with the service in this office. Katie at the front desk assisted me in setting an appointment. They happened to be extremely busy at the time, resulting in being put on hold a few times. Katie communicated to me several times that it was going to take longer than expected (most places would just keep you on hold without saying anything), and asked if I mind continuing to hold. By the time we ended up being able to speak more extensively, Katie apologized profusely and remained pleasant, friendly, and funny! She took about 10 minutes to review my insurance benefits, answer my questions, and offered clear directions on where to park and how to enter the building. I hung up the phone with a great first impression of this practice. To boot, Katie even took the time to say hi to me when checking in with someone else. This was my first time visiting. The PA I met with for a routine physical was kind and genuine. She gave me a background of the history of the practice, and also explained to me what a PA is. She also took the time to ask me questions about what I do, where I'm from, etc. Overall, I felt well taken care of and like I was in good hands here. One benefit of this office is that they have several different types of doctors and services all in the same office. For example, I had the option to not only get a physical examination, but if I wanted to also get a pap or have blood taken, they would do everything in one appointment. I highly recommend FPG and look forward to coming here in the future! Thank you for such a positive experience. read more

I've been coming to this practice for almost ten years now and I have no intention of going anywhere else. I've worked with a number of the doctors and have never been disappointed. I'm constantly surprised how quickly they can get me in the office with a last minute request or minor emergency. The staff is always friendly and helpful. I mostly see Karen Hinchen and she is one of the easiest people to talk to, always willing to listen and answer questions - and not answer them like most doctors (fast and in gibberish) but really, truly answer them, explaining things in a way those of us who don't have a medical degree can understand. I have seen a lot of medical professionals and that is a rare quality to find. read more

I just moved here and needed a new doctor. This group of doctors is taking new patients. I was able to get an appointment within a week! Staff is super friendly and the doctors and nurses I've encountered were very professional and matter-of-fact. They can do certain procedures in-house which is fabulous because it's convenient and YOUR OWN doctor actually does the procedure. I use Bari-Sue Brodsky, and I really like her personality. The office is clean and bright, conveniently located and plenty of paring nearby. read more

Is it bad that Yelp tells me that I am a "regular" here?! All I can say is that I enjoy going to this practice and have had nothing but great experiences here. Living in Boston, a city known for it's advanced medical facilities and some of the most experienced and intelligent doctors around....I have been very disappointed in my experiences at other primary care groups, but I am more than thrilled that a coworker recommended this practice to me. Everyone who works here is helpful, compassionate and just all around amazing. I have seen several of the doctors here and have had wonderful experiences with each one of them. That is one of the biggest benefits is the flexibility to see whoever is available and you have the piece of mind that you will have a great appointment. Several times I have needed something the day I called...an appointment, a referral, a letter....and without a problem I have been able to take care of anything day off thanks to the amazing staff that work here. Finally found the great medical care I have been looking for in the Boston area! read more

I've been a long-time patient along with my family and friends I've recommended, and I'm really pleased that the doctors and staff are as competent, caring and responsive now as they were when the Practice was smaller years ago. The way they handled scheduling during the recent Covid pandemic was top-notch, particularly the administration of flu shots last fall and the Covid vaccine, most recently. The staff was well-organized, wait-times almost non-existent and everyone was cheerful and pleasant. A few years ago my Primary Care Physician semi-retired and now has completely retired. The physician I'm now seeing, Dr Brian Penti, is knowledgeable, sensitive, an excellent listener and amazingly responsive. I would highly recommend him. I tend to be critical and rarely award five stars but my rating in this case is well-deserved. read more

Be careful, don't take any vaccines, especially the Covid-19, it could be fatal: About the Family Practice Group at Arlington, just "Be Careful" they gave me a tetanus shot vaccine, I went back home, and at night I had a high fever of 103 F degree, and Chills at the same time (never happened to me like this), I could not was, and I was thinking that will be it, I call them telling them that I'm in a very bad situation because of the tetanus shot, they told me "No", the vaccine won't do that to you, and I was like that for 48 hours, then start feeling better. I called my friend and he told me that the same thing happened to me with a bad tetanus shot vaccine. I called them again to confirm if there are other people are complaining but they said No (with a Big Lie), After three months I received a letter that I still have it saying: You need to take the tetanus shot vaccine again because the first one was bad, because the "Fridge" was not working properly and those shots are bad. I told them why you lied to me when I said that I am dying here because of your shot. Well of course they were silent just to see if there is something bad so no one can sue them about it. after three months of confirming with all patients who took the tetanus shot, there is no problem then they decided to send letters to all of us saying you need to take the shot again. Do not trust this location, I moved to MGH and I feel much safer, at least they do much better than this Family Practice Group 11 Water St # 1A, Arlington, MA 02476. Be careful, they are the worse. Also, Dr. Altman was never been there for me as PCP. he was always busy at MGH and Mount Auburn, Don't take patients if you are too busy, please. read more

The BEST group if medical people on God's green earth. I can't say enough of how nice the doctors and support staff are! read more

Family Practice Group - Family Practice Near Me - Arlington, Massachusetts

I wish I could give them ten stars! It's the most caring and skilled practice you could ever wish for. From the front office to the nurses to the docs. I wouldn't consider going anywhere else! read more

2010: Kind. Clean. Warm. Prompt. Cheery. Knowledgeable. Drs all have a great demeanor with me and my kids. And they really listen. No question is too silly. Thumbs up!! 2013 update: I second Valerie S's review, can't say enough great things! I'll add that living in Arlington another bonus is a handful of lab work (such as X rays) can be done just a block away at the Mill Street building. Also, we have Dr Brodsky for me and my 3 kids and we love her. read more

I worked with Dr. Bari-Sue Brodsky. I had her as my primary care physician and as such she was the person I went to for my annual gyn exam and also for the removal of a sebaceous cyst on my head. She did a beautiful job on the cyst - hardly any scar! The annual exam was fine,but what really put me off and actually sent me out of the practice was the colposcopy that followed the pap. Dr. Brodsky had just taken a class on how to do colposcopies and so she scheduled my procedure with Dr. Laura Zucker, but asked if she could sit in and observe. I agreed, not realizing that this meant I would be treated like a live lab experiment. When the day came, Dr. Zucker was more interested in teaching Dr. Brodsky about the procedure than about me. I was in pain and said as much. I asked them to speed up the procedure rather than taking the time to point things out to each other. They took TWO samples - which had not been the plan going in. And, as it turns out after having had to go to a second doctor because neither Dr. Zucker nor Dr. Brodsky could read the results, I have to have ANOTHER procedure done to get it done right. I have never been treated so inhumanly. They continued to talk shop while I cried in pain on the table and it was all for nothing in the end since they didn't even get a decent sample. Stay away from this practice if you're looking for any kind of gyn care. It's a nightmare. read more

I brought my child to this practice for annual check up. When I made the appointment, they quoted me the cost would be $150. I reconfirmed again one week before the appointment and they said, "Yes, it is $150." However, on the day of the visit, we were asked to pay $180. We were not exactly happy but decided to settle and leave. To our surprise, six months later, we received a letter with a total billing of $365 and they claimed that they sent numerous letters to collect payment but to no avail. In actuality, we just received this outrageous billing statement and immediately called them to clarify the situation. My child was there only for annual check up and with the intention to switch to this practice because the location is nearer to our home. It is so unethical! I decided on this practice because of the reviews in Yelp. Now, it reconfirms what many people have been saying that it is only advertising; Yelp has betrayed its followers. I won't read Yelp anymore. As for the doctor, Bari-Sue Brodsky, she is a detached and uninterested doctor. She has no interest in your well-being. read more

I just called this place to make an appointment. They told us that they don't accept our insurance for new patients, but they're listed on our insurance company's site because they're still accepting it for existing patients. Is it even legal to accept a certain insurance for SOME patients but not others? If it isn't illegal, it should be. Family Practice Group, you should be ashamed of yourselves. read more

My husband and I started seeing Dr Gulipali in 2011. He is fantastic. Unfortunately he left the practice in 2012 and the practice has since become a total disaster. They are particularly bad at pediatrics. My son had a rough start in life and they could not have been worse at communicating with my husband and me. It was 4 weeks past his birth before I saw through the haze of the hormones and ran screaming from these fools. read more

After years of being a patient here, I have finally decided to find a new PCP due to the unreliable and unpleasant front office staff. Most of the ladies working in the front desk are rough and impolite, but all of that was "okay" until last week; I called the office last Monday because I could not get in touch with my psychiatrist and he had not submitted a refill he was supposed to. I had gone 3 days off my medicine at this point so I reached out to FPG and left a message with a front staff member. I asked if Dr. Brodsky would be able to refill the medication given the circumstances (and given that they had seen me last year and knew I was taking the medicine needing to be refilled). I said I would be OK coming into the office for a check up. The woman said she would check with the doctor and that she would give me a call by end of day to let me know. I didn't get a call until today, a full week later. Luckily I had gotten in touch with my psychiatrist well before today but it is just so irresponsible to drop the ball like that with someone taking mental health related medication. The woman I spoke with was so rude and has no business working for a doctor's office. The supervisor I spoke to after was fine, she apologized, but I doubt any real change will take place. read more

I've been a patient of FPG since 2014, when it was recommended to me by friends who had stayed with them even after multiple moves away from the area. I have consistently found the FPG medical staff to be respectful, open-minded and extremely well informed. The techs - every one I've encountered - are artists in their ability to give painless needle sticks (!). And the front staff are not only among the hardest working people I have ever seen, but also the kindest. I especially want to point out the work of the front staff today. I called FPG as soon as they opened (7:30am) to try to get an appt due to sudden midnight onset of UTI. Anyone who has had a UTI knows how urgent that can be! I spoke to Christine who apologetically told me that today was unusually busy and the first appt wasn't until 2:30pm. I asked her to book the appt but to please consider calling me if there were any cancellations. She called me by 9:30 with an 11:30 appt. - she had written my name and number down next to her keyboard just to make sure she didn't forget. I ended up arriving early and prepared to settle in and wait. I'd waited only a few minutes when they were able to see me even earlier than 11:30! Again, with a UTI, receiving care even a few minutes sooner was a gift. I was tested, diagnosed and sent on my way quickly, with a prescription sent to a pharmacy near my house. This is healthcare at its best. Despite the crazy workload, I observed the staff - from the doctors to the front office - treat each person with patience, courtesy and good humor. Like our friends who gave the original recommendation, my husband and I have since moved from the area, but we continue to drive to FPG rather than change to somewhere more local. To us, it's absolutely worth the extra time and effort. read more

I have been going to Family Practice Group for 13 years now. I'm a very happy patient. The staff is a nice group of people who are always willing to help, particularly a staff member named Aoife, who I have found especially helpful over the years. For general ailments and annual physicals, I see a PA named Betsy Shor. She is fabulous and so knowledgeable! She's the kind of person who doesn't sugarcoat things, but also makes you feel very welcome. I'm also a patient of Kerri Hawkins, the registered dietician. Kerri and Dr. Wayne Altman have put together an incredible and life-changing Wellness and Weight Loss Group. I recommend this group to anyone who struggles with weight management or their relationship with food/exercise. They present the science of a healthy lifestyle, give group members attainable challenges that build upon one another each week, and guide in-depth conversations on the topics of health and wellness. This is not Weight Watchers, folks. This is a supportive, medically-supervised group of people having weekly interactions that inspire and motivate. It has completely shifted my perspective, as well as those of other group members. Stephanie Power is also a wonderful addition to the practice. She's the resident licensed psychologist who specializes in Cognitive-Behavioral Therapy. I have found my relationship with her to be vital to my path toward better health. She is a very warm person who asks very thought-provoking questions which lead me to better understand my self, my goals, and how I perceive the rest of the world. I cannot recommend her services enough. All in all, I am a huge fan of this practice and its attitude toward treating mind, body, and spirit. I have benefited greatly from that philosophy and don't think I'll ever leave. read more

I have never in my life felt so great after leaving a doctor's appointment. After moving to Boston and endlessly seeking a good PCP, I finally found mine. Dr. Redmond it is! Since it was my very first visit, I expected the whole process to be annoying. It wasn't at all! I grabbed my paperwork, started filling it out, and after waiting for about five minutes, my name was called. That might be the first time in history that a doctor has seen a patient on time. I had a lot to discuss with the doctor, as it was my first time there and I was suffering excruciating migraines. In the past, my doctors have been very dismissive and amost condescending. Redmond and her medical student sat with me for almost two hours total, listening to me and allowing me to have a say in my own treatment. This entire visit was great. The front desk is awesome. The doctors are awesome. FINALLY!!! read more

Not recommended. Two stars only because I had positive experiences with Dr. Gulapalli--who was friendly and engaging, but left the practice in 2012. It has been one-star or less since. I have seen them a couple times--once for an agonizing sore throat (for which I did not eat for four days) about which the PA said "there is nothing I can do about it." And a second time the physician was 30+ minutes late to perform a horribly rushed annual physical exam (less than 15 minutes). When I confronted my physician about this, he got indignant and insisted he covered everything and that this was the typical length (not in my experience!). I do not know the nature of their business relationship with the Mt. Auburn Hospital Laboratory, but they will refer you to Mt. Auburn for EVERYTHING. Be sure to check your insurance to make sure you are in network with them...I got stung with a $300+ balance bill. I am in the process of switching to another PCP. read more

We are so happy to have a place like Family Practice Group so close to our office. They truly understand treating the whole person and run the spectrum of care from wellness and nutrition to pain. Special shout out to Dr. Redmond and Dr. Altman (Our patients consistently rave about your care) and Kerri Hawkins (registered dietitian and personal trainer who writes a great health blog). read more

Professional and Courteous staff! Easy to get appointments too. One nurse there draws blood like a champ (i almost usually pass out having blood drawn) she does it without me even feeling it! My wife and I both go here and wouldnt switch for anything! read more

This place is terrible. I tried getting an appointment when I had a temp of 104 and they wouldn't let me see a doctor until the next day late in the afternoon. I ended up in the ER later that day, as I had pneumonia. I've tried calling the on call doctor twice. One of the times no one called me back, and the other I was told if it wasn't an emergency to call back when the clinic was open. I'm definitely moving PCP's. Dr. Brodsky is good but its not worth it if you cant get in to see her. read more

This office needs to re-market themselves as "alternative medicine." They are NOT medically competent, in the scientific sense of a doctor. Every time I go in with a problem (which is rare... 2 times in 3 years, prior to recent affairs), they ho-hum it off and tell me to go home and.... I dunno, drink some tea? I have never ONCE been actually treated from this office, only put-off, time after time. They are extremely difficult to make appointments with; they are overbooked and you have to see a PA or a doctor who is not your PCP. I have stayed with them because I rarely go to the doctor and it's easier than trying to find a minimally better PCP. Well, I've had enough to write a poor review. I have been having problems with Lyme (pretty sure). My doctors (and PA's) are incompetent, certainly NOT cautious or prophylactic, refuse to offer me any diagnosis for my increasingly worse symptoms, and keep telling me, "Well, if you keep getting sicker, come back." HOW SICK DO I HAVE TO BE?! They never indicate that they have researched or looked into my case, to offer some other sort of idea or solution as to what might be going on. They look at the inconclusive test results, and dismiss me. I asked if they would refer me to someone else who treats Lyme, and they refused. When I talked with one PA about the fact that all this could have been avoided if I had been treated prophylactically when I first complained of symptoms, she said, "Well, antibiotics have their bad side effects too." Duh - shouldn't I, as a patient, be involved in the discussion about which side effect I would like: temporary diarrhea or the risk of chronic Lyme disease?! Well, there was no such discussion -- the doctors at this practice made that risk calculation for me without ever consulting me for my opinion of "risk tolerance." I will be changing to a different PCP who WILL refer me and treat me as a patient and not a monkey, filing an official grievance against this practice, and if I have Lyme, I WILL pursue them legally for negligence. They should be ashamed of their medical "ethics" towards patients. read more

I love this practice! Normally! Today was not the pinnacle of my experience there. I arrived at 10 for my 10:10 flu shot. All the 10:15 arrivals were brought in (I eavesdropped) and then the 10:20s. When I finally asked, at 10:35, "what about me?" I was told there were no rooms left and would I mind rescheduling? Well, yes. I'm here for flu shot, not pelvic exam. Give it to me in the waiting room. After my protest, I was lead to a vacant exam room (A miracle! Because no one left during this little window!) and given my shot, all in a matter of five minutes. Except that it ended up taking 40. Grrr... On better days, the docs here are outstanding. They grin and wave at you as you pass in the hall, even if you don't know them. They're patient and listen well, and, as Dr. Gordon cheerily exclaimed, "even do well woman exams!" NB: you'll want an exam room for that. Wait time for a physical is a mere two weeks, which they apologize before but is a miracle (again!) compared to almost anywhere else. They have a nice little website where you can access all your info online. They answer the phone in person (another miracle!) when you call. They apologize if the meter in the lot outside isn't working, send you right to an exam room if you're sick and likely to infect other patients in the waiting room, see you right away if you call and are sounding exceptionally pathetic (take note, Mt. Auburn Healthcare over on Mill Street) but don't give me antibiotics without verifying I am in fact seriously ill (aggravating, yes, but smart), and have a little sign up asking you to review them on Yelp. So here I am. read more

I have been going here for years now and love it! The staff is pleasant, the doctors are amazing, and the office has a fresh new feel. I see Dr Zucker and would recommend her to anyone! She is smart, caring and quick! She's a wonderful Dr who has really helped me out! read more