I have been a patient at FPG-Arlington for decades and I can't praise them highly enough. The key…read morepoint is that the doctors spend time to get to know you and your health issues -- I never feel rushed or ignored. The staff is attentive, professional and responsive. It's a great practice! I changed my insurance just so I could keep being seen here.

We've been going here as a family for 41 years and we've never been disappointed. When Dr. Sagov…read moreretired, I was assigned to Dr. Chandler. He has been professional, attentive, and knowledgeable. Thank you for wonderful care!

I had the most amazing experience with Tova Health. My baby was born this winter during a brutal…read morecold snap. I was so grateful to have Dr. Z come to my apartment to care for my newborn and me. Dr. Z is knowledgeable, kind, and flexible. The model of having the first two months of my child's care from home was so comforting- it allowed me and my baby to stay in the home and rest and heal after delivery. Meg from Tova health handled all the admin stuff. She made scheduling, paperwork, and setting-up the patient portal super simple. When it was time to transition beyond the first two months of care, Dr. Z and Meg helped us find the best pediatrician and make sure they had all our records. Awesome experience! Tova Health is the best!

I experienced a traumatic birth. One of the better things to come out of it (besides my daughter)…read morewas meeting Dr. Z. I was not able to get out of bed for over a week after the birth, so our first meeting was with her sitting at the foot of my bed. Thank goodness we chose her for my daughter's pediatrician because there was no way I would have been able to take her to an office. I really needed the fourth trimester care to help me process the trauma from birth, and Dr. Z let me cry and repeat the story over and over again. I'll never forget the time she hugged me and promised me something good would come out of it. She was also provided excellent care to my daughter. I will never forget our crazy first meeting and her kindness. She listened and provided me care when my own OB/GYN's office failed to do so. It is absolutely ludicrous the postpartum care we receive. This fourth trimester care model should be mandatory everywhere.

I've been going to AFP for over 13 years. My care specialist has changed three times. Care…read moreSpecialists come and go. Its a revolving door. My newest care specialist stopped giving me my medication saying I didn't need the amount my last clinician gave me. Well I finally found a new psychiatrist and therapist that help my mental health more than this office ever did. The staff is also changing all the time. I wonder why. Usually the office staff is very nice. Currently looking for a new PCP.

If you want to get help and ameliorate your health problems, this is NOT the place for you. It is a…read morecompletely different office now. In August 2022, the office was still very nice and had the most friendly staff with the most caring doctors and nurse practitioners you could find. Unfortunately, I wrote something that was a lot cleaner and organized than this, but it was deleted, and I am in too much pain to focus on writing that again. I have been dealing with a lot under unfortunate circumstances, and was not able to get in until January. I finally thought I was going to be treated right and I was going to be able to walk again. Unfortunately, no. They do not care. Recently After going to two visits, I received a letter that I was being booted from the practice within a month (ironic that the same day I received another letter on MyChart that another nurse practitioner was leaving the practice) even though I was not getting the proper help I am very very upset because I have been going here since I was about 15 years old, so I would say about 20 years and I was desperately hoping that I would finally be able to walk after three years. I cannot find another primary care for at least five months. Not one person had asked who the man was that called and canceled my appointments. I was literally stuck/held inside a house for almost3 years, my own house until somebody did something about the situation. I was not able to receive help for my health. The staff is now awful. Everything has changed. Everything. The receptionists are rude, you get hang ups and they show their true colors pretty easily. At my appointment with Courtney Tessani I had to ask her to look at back. She didn't once look at my legs or feet that I had told her were very swollen and I could not fit in my regular size shoes, I could not even fit in a shoe size that was over three sizes too big. She did not worry about my blood pressure that got to 220/110 and remained high while at the hospital. I told her would go a bit down briefly once I took my medication by 2 hours after taking it already would be through the roof again. She did not go for a quick two minute walk with me to see how the pain started and the other symptoms that happen when I am walking and standing, like the severe anxiety, dripping sweat, and how hard it is to breathe. She had nothing to say when I told her how weak my once in shape muscular body was now. She had nothing to say when I told her I couldn't even shower. Each time I will stand and end up sitting in there nervous how I'm going to get up and not fall; a mother does not want to have her kids see her like this, she doesn't want to have to call her 15-year-old son into the bathroom to help her up. After the first appointment, I got my x-ray and they told me I had some type of scoliosis, but they didn't think that would cause the pain I was having. But they never wondered or even talked about what the cause of the pain I was having was or could be. I had called after that and asked if she could order an MRI, and the nurse Zoe, who is supercilious and arrogant only, had told me her view on it..reminder, she is not a doctor. I had spoken with Dr. Tessani in the next few days at my appointment and I reminded her that in MRI and CT scan are very important steps to look into what the issue is for somebody who is in the pain that I am. I don't want any medication. I want to be able to walk again. I want to be able to stand up for more than three minutes, not leaning against something. I am not in my late 70s. I am 35 years old and this has been happening since June 2023. She said she was going to send something in for an MRI, I had called MtAuburn Hospital to book it a few days later and they are the ones that told me it was not approved which is shocking. But after I've been trying to speak with my doctor or any other doctors since February 20th (that day, they acted like they had no clue it was denied, which I know is false) I had to speak with Zoe again. She condescendingly talked over me the entire time and pretty much told me that the doctor wasn't going to order an MRI and CT and I had to remind her that between her and my last conversation I had seen Dr. Tessani and she did order it. After waiting longer, I had to speak with Zoe, again she was even worse if you can imagine and pretty much said that Courtney Tessani is not doing anything about the insurance not covering it because when she had ordered it, she basically said she did not think I needed it. So it goes to show you that Courtney Tessani does not care about my health, situation, and what she had sent in for the MRI showed that she did not care and pretty much told them that she did not think she thought I needed any further imaging or help.

I had my entire adult family with this physician as the primary care doctor…read more Visits are brief. Conditions are reviewed with WebMD like computer searches. No treatment for conditions ranging for internal pains, symptoms of arthritis, risk or aortic rupture, or gout were ever recommended. Thousands of dollars in tests were we sent for. No review , feedback, analysis, or recommendations on any of them were ever received. Don't make the mistake of asking an extra question during a visit. You will be billed fully as if it were another appointment. (which your insurance won't cover as they don't understand two sessions with the same doctor on the same day) After 2 years of trying to get any kind of result, we shifted to someone else.

My fiancée and I switched primary care physicians to Dr. Mainali here, just a couple months ago…read morefollowing a move. We've each been twice so far, and are very pleased. It's a small office, but the receptionist was helpful and friendly. Dr. Mainali himself was very thorough in our first visit, really listening to what we had to say as well as his test results. We felt valued as people, not just as paying customers. He was very helpful when our blood test results came back, in not just telling us the problems, but going through every line of the results (full of acronyms and medical lingo we wouldn't understand on our own) and explaining what everything meant, and why we might care. For many procedures, this small 1-doctor office (he's planning to add a second soon) will have to refer you to others. So, don't expect a hospital-like experience where they can handle everything you could possibly need in the same building. For everything that can be done in-house, though, Everest Healthcare and Dr. Mainali come highly recommended.

We made an online appointment and were in and out in less than an hour. All the staff we met were…read moreefficient, friendly, and very helpful. Would return if a future need arises.

My wife has been treated very professionally whenever she goes there. The PA even called her at 8pm…read moreto suggest she come in early the next morning. She feels like she is going to her regular doctor. I just want to make sure they get credit for great care in my wife's case.

While sitting in the waiting room, I overheard the conversation that sealed my decision to leave…read morethis practice. The receptionist was on the phone with a woman who was apparently trying to talk to someone about her abdominal pain. The receptionist was not making things easy. After the discussion ended, she hung up the phone, turned to her coworkers and said (loud enough for everyone in the waiting room to hear): "Abdominal pain? She probably just has her period!" Snickers, all around. Haha, funny. A patient who needs to be seen... but can't. This is a practice with doctors who would likely be competent under other circumstances, but have clearly taken on more patients than they can handle. When I needed an appointment for an urgent medical need, the earliest appointment was the following week. I ended up in the emergency room that night -- and it was not the kind of ER visit where one sits leisurely reading through back issues of People magazine in the waiting room. The wait for routine physicals is 6-9 months. Sick patients must undergo rigorous phone pre-screening by a nurse to justify an appointment. ("Why yes, I have had copious yellow mucous, a 101-degree fever, and a raging headache for a week now. I have taken twice the legal dose of antihistamines for someone my size. May I please, please see a doctor?") If you are sick and do manage to wrangle an appointment, it's just more of the same from a burnt-out, slightly patronizing medical staff once you're in the office. Don't get me wrong -- Dr. Katcher and Dr. Weinman (the only doctors I've seen here) would probably be great under other circumstances. Just not these. The support staff, as illustrated by the conversation I overheard, is at best impatient and at worst rude and indifferent. It's unpleasant enough being sick. It's even more unpleasant when you have to justify your need for medical treatment to an annoyed receptionist. And it's unacceptable when the doctors in the practice allow such attitudes by their support staff to go unchecked -- or exhibit such behavior themselves.

I was referred to this office by another doctor…read more In the past four years I have been "seeing" Dr. Craig, I have only seen her once. Although she is very nice, she, and the office itself, are not accommodating. I had to cancel an appointment due to a work obligation (I'm a teacher) and was told I could not reschedule due to the fact that my doctor was having a baby. I was very happy for her an willing to reschedule a few months later. However, I tried to rebook and I was not allowed to rebook that far in advance. I was told to call back in 6 months. I did. Still they had no idea when she would be returning. I am a teacher so my day begins almost before the sun comes up. Students are in my room before the doctors office opened. They take an hour and a half lunch break which is the same time as my 23 minute lunch break so I couldn't call to set up an appointment then. They stop taking appointments at 4:30. I'm still at school at 4:30 helping students or in faculty meetings. It took me over two weeks of calling to finally get someone on the phone. It was then I found out that she was now only a part time doctor and only taking people in the mornings. I have twice now gone to the CVS minute clinic because I couldn't get a hold of any one to make an appointment to get in for a sinus infection and what I thought might have been strep throat. What is even more annoying is when you do get someone on the phone, they act like it is your fault they can't accommodate you. They become aggravated with me when I can't leave a classroom full of students to go to a doctors appointment. Looks like I'm on the hunt again for a new doctor....

Refused care to a cancer patient in need of a referral. Receptionist said it's standard practice…read moreto deny new medicaid patients, even though insurance sent me to them in the first place. In desperate need of an oncology appt. She wouldn't even bring the situations attention to the doctor to try to squeeze me in.

A practice with a Doctor who's never available. They need more than one Docto…read more I scheduled an appointment for 3 months away because "that's all that was available" they called 2 weeks be for the appointment and said the Doctor has to cancel, but I can reschedule for another appointment in March which is 3 months away. They sure make sure you pay your bill but are not in a hurry to see you.

The best doctor I have ever had. Professional, knowledgeable, understanding and extremely thorough…read more I am 57 years old and have never found a Dufour with her expertise and kindness. I will never have another doctor. I highly recommend you use her services.

Everybody likes Dr. Uma because she is charming and articulate, but the fact is that by insisting…read morethat all patients come back for three month and six month visits, and charging for these, she is taking advantage of patients who don't know that other doctors won't insist on or charge for these extra visits. Other doctors certify patients for a full year at the time of the first visit, which is what the law allows. I saw Dr. Uma and she gave me a complete physical, which was fine, but I didn't need one. She talked to me all through it telling me all about how Medical Marijuana works (I already knew quite a bit of this.) What can I say, she was charming. Then she gave me my certification, ( not a hard one, my illness is right in the literature.) But then my certification cancelled after a few months. I went to the pharmacy and was told it was no longer any good. I am not sure what she has to check out after 3 and again after 6 months. The disease will remain and she can't even recommend particular strains, they're not allowed to. So, if the idea of medical Marijuana makes you squeamish, and you need someone classy to make it seem all right, and you can pay extra for this service...be my guest. Otherwise, check out less high overhead operations.

Stay away, far, far away from this money-hungry doctor who is merely there to collect a paycheck…read more As many others have noted, she will off-handedly ask you a few questions, say you're fine (even if all the numbers point to concerns like high cholesterol, fatty liver, pre-diabetic, etc). I still shiver when I recall her high-pitched whine saying, "you're fiiiinnnne...." AWFULLY negligent. Spends 15 minutes with you and bills at 40 minutes to get as much money as possible. The entire business is greedy, dishonest, and fraudulent, and we have been most dissatisfied for years but couldn't find another PCP. Finally it got so bad, we are engaged with attorneys to get Dr. Katcher's license revoked. DO NOT PATRONIZE THIS JOKE OF A DOCTOR, even if she's your friend.

I've been a patient of Dr. Katcher's since she started here, and was a patient of the practice…read morebefore that. I've NEVER had a problem getting an appointment if something is wrong. As a matter of fact, I came to this page just to find the phone number, and was very surprised that someone had such a bad experience. I called today, and got an appointment for tomorrow, first thing. And by the way, it's something pretty minor. It does take a long time to book a physical, but that's because Dr. Katcher spends an hour with each patient. Just make your appointment for next year when you visit, and you're all set.