I've been looking for a good house-cleaning provider for some time. Tried couple different ones but…read morewasn't satisfied with the work. Found this fantastic business on Yelp and decided to give them a try. The rep reached out, got my info, and set up the appointment. I was even able to send them a list of things I'd like to include for my appointment, I was pleasantly surprised when told this is possible. Their rep provided updates every step of the way, making this a stress-free and VERY simple process. We have a big house so I know it'll take time to get everything done correctly. When the cleaners realize they couldn't finish it within the initial quoted time frame, the rep called and ask if it's okay to extend the cleaning time. This is true customer service and an honest business practice! I have now found my favorite house-cleaning provider and will setup reoccurring services with them to keep my house clean. HIGHLY, HIGHLY recommending this company and their services!

Quality: They did a good job although not better than i could have. My shower had areas that were…read moredirty still and the mopped floors were done ok . There were streaks on my floor after they finished. I would give it. 7/10.. I think it's over priced. I had other cleaners that did better and charged less

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Hired this company for a move in clean for a large home. Was charged extra to clean toilets,…read morefridge, and built in coffee maker. We paid over $1100. Not sure what they did for the whole time but it was NOT cleaning. The coffee maker wasn't even touched, one of the toilets was dirty and it wasn't stained (I was able to wipe it off with my finger) door jambs were not wiped down. There was a ball of nasty stuff on the sink, with a cut wire from the electrical company that came a week ago. (Tells me they didnt wipe behind sink) the drawers in the kitchen had crumbs. The oven had burnt bits in it still, the stove top had a white film from not wiping off the cleaner... so much more stuff. They did clean the fridge, but thats all I could see. When I complained, I got a bunch of excuses, photos of the house to show it was "clean" but they were all far away so you couldn't see anything. The house wasn't that dirty to begin with. They sent me a photo of a dirty baseboard that doesnt even match the flooring in the home. I asked for an itemized bill and they wouldn't give me one. Said they would send them out to "fix" the issues,but why should I have to babysit cleaners who are supposed to be professionals. At that point, I had no confidence in them. I also hired them to have someone come out to clean grout on floors. They hired another company, who did a great job. We added on a sealant for $500, he then calls back and tells us it will be more since all the floors are travertine. 75% of the house is not but they still wanted to charge me the same price he quoted for the whole house. The guy doing the floor was great and stayed late to seal them. I had no issue paying for that, but I asked for an itemized bill for that and he said he couldn't do that. What legit business doesnt give you a bill? Told him id call him back since I needed to discuss with my mom about the cleaners. They then BLEW up my phone with calls and texts from 3 different numbers. Telling me im a bad person for not paying for the floors. I told them I would call them back. They continued to harass me. Told them I would pay $700 for what they did clean (not much, and that was being generous) and paid for the floor. He calls me back minutes later saying that he needed to charge me $200 more for the floors.....after I already paid. They are shady, don't know how to clean or run a business!!!! Worst decision I made was hiring them. I now have to hire someone else to do it, since they didnt do anything. Another day wasted and more money. Do yourself a favor and the headache and hire anyone else but this company.

My house smells amazing and has never been this clean! What was planned as a one time deep clean…read morefor upcoming guests may be my new routine! Svetlana was so kind and did an amazing job! Cleaning a teenagers bathroom is not an easy task! It looks amazing! Price quote, scheduling and payment were so easy and much appreciated! Highly recommend and will use again!

Worked with them for 3 days. Advised I have tenants who have moved out and need move out clean…read more After walk thru, I advised it's very bad. They need a crew. The entire time I was assured no issues. Single cleaning person showed up and said she can't do it alone: was told it was an easy job. (Lie) Do not book if you need honestly integrity and a job done on a timeline. Let's be clear! I shared with owner via text all required work. It was never shared with her single cleaning person!

Fabulous experience with Simply Housekeeping! They were able to come last minute, were fast and…read morewent above and beyond. Sheila who was my contact there was phenomenal! Highly recommend!!

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

Michel performed carpet cleaning and dryer vent cleaning at our home in Arcadia today. He was…read moreavailable within a few days of booking which was awesome! He was way more thorough than our previous cleaners and took time to talk me through his process. I would 100% recommend him!

Hydrocare is amazing! Our dryer vent is cleaned once a year and we always choose them. They…read moreschedule quickly, show up on time, super friendly, and great prices. I would recommend them to anyone.

Called to try to get them to come out for a free estimate for our commercial offices and was hung…read moreup twice by a guy who I'm assuming is the business owner. The first time I called he answered with just a "Hello" so I asked if I was calling The Fresh Sweep and he responded with "Who's this?". I told him I just wanted to make sure I was calling The Fresh Sweep and not dialed the wrong number and he hung up on me. I called back again and he said the called had dropped. I explained we needed cleaning services for 1-2-month period while our current company took care of some personal matters and he said he didn't understand what I was needing. I explained again and asked if I needed to talk to some else about this and he hung up on me again. If this is the kind of customer service they provide we definitely don't want a business relationship with them.

They do such a great job and offer more than competitive pricing while accommodating last minute…read moreneeds -- Highly recommend.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

I found this company thru Yelp. The management was very friendly and helpful when I was booking the…read moreappointment. Unfortunately the first appointment was rescheduled , but Eva was very quick to find a solution and get us a cleaner the following morning, and also offered us a discount on our next cleaning. The cleaner showed up on time and did a great job cleaning our empty apartment before move-in. We will definitely be using this company again. Thank you!

I WFH and in my prior state had regular housekeeping services. This is the fifth company I've tried…read moresince moving to AZ and at 8:32am for an 8-9 arrival, was told the single person assigned is sick. When working from home we take GREAT measure to prepare not only our home but our work and conference schedules. This late notice when I've been up since four am to ready is disheartening. Hoping that the other reviews can assist the Yelpers as regretfully, I cannot. Three stars for their communication and scheduling system but unable to comment on their actual cleaning service.

What an amazing company and crew. Carlos with Carrillo Cleaning Services, did not disappoint…read more I needed a DEEP clean ASAP after a big life transition and had zero experience hiring a professional cleaning service. After getting the runaround elsewhere, Carlos was a complete shift. He responded quickly, came out to assess the home, and explained what's typically included (and not), which helped me understand the process, pricing, and personal needs right away. We booked for the next day with a clear quoted price (I really appreciated that transparency). The team arrived on time, completed a full deep house cleaning, and finished when promised. The quality was incredible. I also received my invoice immediately with follow-up from Carlos. The communication was excellent from start to finish. Finding cleaners who match your standards is not easy and this team does. The combination of professionalism, speed, and quality is rare, and they genuinely cared about our situation. I'll absolutely be using them again. Highly recommend . Thank you ALL so much for getting us launched into our home projects faster. Note: I have attached a few pictures that I happened to have before and after of, so you can see for yourself!

Carrillo Cleaning does an excellent job every time, and I'm so glad I found them! In addition, when…read moreI needed to change my regular cleaning day Carlos was very gracious, as he is about everything. I have referred two people to him and they are very satisfied as well. This service is a real gem. Outstanding teamwork, Carlos - you're the best!

Marincia's crew is fast and efficient. Four people took 2 hours and did a fabulous job. I will…read moredefinitely have them back for follow up cleanings.

We hired Marincia's team to come out and deep clean our studio casita after we had a tenant move…read moreout. There was some staining left on the tile grout, our fold out couch needed to be steam cleaned really well, and we needed the place ready for renting again. The team did an amazing job and we were so impressed. If you need any cleaning done we would highly recommend Marincia's team! We will be using them again for any cleaning needs.