1. Family Dollar Stores

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Concord, NC

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Family Dollar Stores

3.3 (4 reviews)

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Marshalls - The lack of cashiers working while the kind of people trying to check out ...wait

Marshalls

2.2(12 reviews)
3.7 mi
•$$

I love Marshall's. They offer many items at a decent price. What I don't like about Marshall's is…read moretheir customer service. I have to pack patience when I want to purchase something because it always takes forever to pay for your merchandise. I am always tempted to leave my items and walk out. Customer Service should understand that most people are in a hurry. While you may have to put in your 8 hours doesn't mean I have to hang out with you while waiting for your day to be over.

I never had a problem in this exact Marshall's until today, I asked to get a piece of furniture to…read morepay for it up front and I asked an employee very nice but then she went to ask 2 other coworkers and one white lady with brown hair said " tell them to pick it up and take it to the front" not knowing I was behind them and then one coworker noticed and said we're just joking around, and that blonde girl sounded like if she was a manager but by the way she was acting I don't think so. Then we go to checkout and there's this other white lady with blonde frizzy short hair with a tattoo on her arm (I'm describing them because I don't know there names) and she gave us such an attitude like if she had a problem with us while we didn't even do anything, she misunderstood me then apologized but she was being such a b**** about it, also not to forget the same white girl was in the fitting room speaking with 2 other different coworkers and I come with my pants to try on and she says " do you want to try these on" with an attitude looking at me, I mean what does it look like? I'm not there to pay for it obviously I'm gonna try them on, I think they were just pure on racist, and as a Hispanic teen I think it's very unfair how they can discriminate us because the lady in the cashier even called the manager to check we weren't faking something. Hopefully this customer service gets better in the fitting rooms and cashiers.

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Marshalls - After 15 minutes they added a second cashier.

After 15 minutes they added a second cashier.

Marshalls - Soccer balls being featured for World Cup

Soccer balls being featured for World Cup

Marshalls - Tempting candy while waiting to check out

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Tempting candy while waiting to check out

Family Dollar Stores - deptstores - Updated November 2026

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