I had the WORST racial profiling experience at this location. I never write Yelp reviews and I rarely read them but the way I was treated deserves an out cry. I visited this location and while there I eat tempted to sign up for the saving la rewards via text but I kept getting an error message. I took the items to the front counter for check out and I informed the cashier Nicki or It may have been Vicki about the issue I was having. She told me that she could not help me but she would call Teresa up to the front to assist me. She yelled Teresa's name no less than half a dozen times. finally when Teresa arrive to the checkout desk her attitude was immediately foul. By this time the cashier had pause my transaction in order to assist other customers and I was standing off to the side of the counter. When the cashier explained my Dilemma to her, Teresa shot her a hot look and retorted in a very unpleasant tone without the courtesy of acknowledging me that she didn't know anything about that service. She continued on to state that she would not know how to fix it by this time she was looking at another customer again ignoring me as though I was not worth of her direct response. Still silent at this point I began to look on the website for the coupons and Teresa asked Nicki "Well why is she still just standing there?" Nicki explained that I was looking online for the coupons to which Teresa responded " Well if Karen were here she wouldn't be able to do that, she would just cancel her transaction because their supposed to have all tha sorted out before they come to the check out counter" by this point I am enraged so I turn and walk out leaving my items on the counter and I hear Teresa say behind me " Them people are always looking for a discount". Now I knew at this point that if I stopped to respond, what I would say would surely lead to the police being called so, I continued out and went to my car and immediately started looking up the corporate contact info. While I was outside I was approached by TWO customers at two separate times that were in line an witness the whole ordeal. They both told me to reach out to the store manager because after I had left, Teresa snatched my items off the counter and went on a rant about how it wasn't her job to help with it know anything about the savings/coupons system and a slew of other derogatory comments. One customer even told her that was not how you should treat customers and most certainly you don't talk about them in front of other customers. I reported the situation to the headquarters and was given a case # 5601903 and told that the info would be forwarded to the regional manager but the situation was "hear say" because they were not there when it occurred. What type of response is that? If that be the case any complaint ever would not be resolved. I mean honestly it will forever be a case of "word against word " . Plus why it he heck would I take time about my day to make up and report frivolous stories?? Needless to say no one has reached out to me and today I held for 30 mins combined getting a voicemail both times when I called the headquarters to check the status. Oddly enough they were only open for another 30 mins at the time of my call. Stay away from this racist place since upper management clearly condones the unacceptable behavior of their employees. read more