do not use the smart lockers they will keep your package in there and there is no way to get it…read moreback as they dont pickup the phone

I was actually pleasantly surprised by this location, because USPS is usually a nightmare…read moreexperience. I went at around 12:30 on a Thursday afternoon, it was surprisingly quiet. I was greeted and served by James almost immediately, who is very polite and welcoming by the way. The establishment is clean and from the looks of it well managed. I was in and out.

So much parking-the drive-thru drop box-passport service-the extra mailing supplies and greeting…read moreand gift cards, the self-serve kiosk for mailing small packages and buying stamps. And all of that's before you even get to the counter. Yes, the line gets long from time to time, but they also keep it moving. The postal clerks are helpful and good at problem-solving/special requests. I don't dread this errand, I enjoy it-and that's saying a lot. I've lived in Brandon 20 years next month and the service and facilities here have always been good. I appreciate it.

If there were a way to give NEGATIVE stars, this place would deserve every one of them. For 11 long…read moreyears I've watched the Oakfield Drive post office set new records for incompetence, laziness, and flat-out disregard for customers. Management Disaster!! Kim and Arthur wear the title "manager," but don't let that fool you - they're glorified excuse-makers. Instead of asking "How can we fix this?" their default response is "We can't help." Honestly, I wouldn't trust either of them to walk my dog, much less run a federal facility. When leadership is that bad, the rest of the crew follows suit. Bare-minimum effort is the rule: lost packages, mis-scans, and "not our problem" shrugs are standard operating procedure. They'd rather point fingers at each other than lift one to solve an issue. $600 Gone in One Year Alone Package #1: "Temporary" carrier outright stole it ~ poof, vanished. Package #2: A carrier was too lazy to place the box in the parcel locker, so it sat in plain sight and was snatched within hours. Package #3: I explicitly asked to refuse delivery on a late shipment from a scam company located in China. Carrier dropped it anyway, then supposedly returned it. Now the tracking is a black hole and I'm out another $300. Escalation? A Joke. I spoke with "escalation area manager" Amy Alley - just another dead end. All she did was recycle the same useless apologies and pass the blame. This branch operates like a comedy skit - only nobody's laughing, especially not the customers losing time and money. If you value your parcels ~ or your sanity ~ steer clear of the Oakfield Drive USPS. It's the very definition of postal misery.

Like every United States Post Office you walk in to you'll see Post Office boxes you can rent from…read morethe Post Office for a month or year your choice on doing so. You can drop off packages here to the employees who work here. They'll answer questions about anything you need to ask. They offer stamps, boxes, receipts, custom forms and etc. I been coming here when I am in the area for the past 10 years on and off and this Post Office location has been here for years and years. It's located convient next to a Gas Station & Barber Shop. The staff here are always nice and helpful when you need help packaging a package or shipping an item to someone around the state or states or country.

The lady that works the counter is very nice. Wanted the office hours and this post didn't have…read morethem so I took a picture. Hope this helps someone else!

I don't enjoy writing bad reviews but I had a terrible experience here because of the lady in the…read moreback that gives people there packages. I went to pick up my package that was delivered and she kept telling me it wasn't back there. So that means I had to leave a few times and come back, on different days; wondering why it's saying my package was delivered, yet the lady keeps telling me it's not there. After returning back here a few times, something told me to ask someone else, something didn't add up, my intuition guided me away from that lady. TELL ME WHY MY package was back there the whole time, another employee got it for me and she was as upset as I was when I told her what happened. This lady wasted so much of my time for NO APPARENT REASON! Also I'm paying for a po box and there have been packages returned to sender for no good reason, so in general I haven't had a good experience owning a box here. On the positive side, the employees at the front desk are generally pretty awesome in my experience, including that young lady that helped me finally retrieve my package.

I went in to complete my daughter's passport, and despite the posted hours clearly stating that…read morewalk-ins are accepted until 4:30 PM, they refused to help me. I wasn't able to schedule an appointment past 1:30 PM since my daughter is in school, so a walk-in was my only option. Unfortunately, they turned us away because the mailing line was "more important." Very disappointing experience and poor customer service -- the policy should match what's actually being practiced. I waited over a week for this, and I drove over an hour to meet with her mother to get this done just to be turned away.

This is a beautiful well maintained military base. Super nice base housing, huge golf course,…read more camping and marina!

I'm born in Tampa, so my review is a little biased. That being said; working on macdill AFB is…read moregreat. The food court and the convenient store are tax free, except smokes and booze. The base has great views of Tampa bay and Downtown with plenty of walking paths and benches to sit and take in Tampa. They have a Burger King and a golf course and everyone on base has been vetted at the front gate. You're only allowed on base if you're Active or Retired military or your company has a contract on base. Do yourself a favor( if you can get on base) and come see Centcom, the building is huge and well built. America!!!

I have a package stuck here, and it had been 5 days since the tracking number showed the package…read morehas moved. I informed the seller I purchased from about this issue, that way they could track the package as well. Update: I had to wait 5 days, I got super nervous. It never showed "moving through network" so I assume there are common errors here. The item arrived to another location thankfully, but I hope those who have their items stuck file a missing mail search, as it is the only possible way.

Pros: easy off/on for the interstate…read more Cons: never enough help! 1 staff member at 3PM. No self check out kiosk! I'm a drop and go customer. My labels are preprinted and affixed. I need a receipt. Put on more staff! Nebraska is fully staffed, Lakeland,, Celebration, fully staffed! But not the main hub? What gives?

I visit this post office often because it's near my home. However, this particular day, I noticed…read morethat it was named after the late Rev. Abe Brown, who was a pastor, educator, and community leader of East Tampa. Not only is it named after Rev. Abe Brown, but it also has a bust statue of him with a brief description of who he is and what he means to the community. What an honor to see that his name lives on in the East Tampa community.

Social distancing and masks is a must. Also the post office is super clean and friendly employees…read more I had to mail off important documents and to my surprise the mail is only picked up once a day and at 5:00pm. HORRIBLE! I am used to mail being picked up twice a day from the mail boxes at the center. I will NOT mail anything again from this office.

This is the most amazing USPS I have ever been to in my life. It is always clean and well kept. The…read morestaff is the most amazing staff I have ever encountered at almost any business ever. If you have a problem, they genuinely want to help you solve it and do everything they can to get things sorted out. I had an issue with the forwarding address I set up get confused with return to sender and was therefore receiving none of my mail. Within 5 minutes the very kind woman at the desk had her supervisor on the phone and he was correcting the issue. Beyond amazing post office and post office employees!!

Visits to the post office are about basic tasks that can range from purchasing stamps to returning…read morea mail order item that doesn't quite make the cut. This downtown Tampa post office makes it easy, fast and actually enjoyable to do those rather mundane things. I live close enough to walk so don't have to deal with traffic or parking so that is a big mark in its favor. I can also usually time my visit to coincide with what I hope are less hectic times. Even when I have arrived to find a line of folks waiting their turns, the line has always moved quickly and I am in and out in minutes. But what really stands out is how helpful and personable the people who work the counters are whenever I drop by. That is not always the case and so I really appreciate that they make every visit a pleasant encounter. I guess you could say, every time I mail it, they nail it!

I shipped my package on July 21st and it was suppose to arrive on July 24th. I did receive tracking…read morefor the package which was gifts asking my best friend to be a part of my wedding. She lives in Land O' Lakes which is what the packing slip that was stuck on the box said and my receipt. I checked in with my friend today, August 21st, because I found it odd I hadnt heard from her yet. Checked the tracking # and to my dismay, my package was sent to an address in Miami and tracking said it was accepted and signed for. I dont know anyone in Miami. This means after I left, SOMEONE at this location changed my shipping label!!!! And probably sent to family or friends they know. This location is running a sham operation. I only say that because a reviewer had a similar experience to me to my dismay so this isn't the first time! I work for local law enforcement and best believe I WILL be reporting this location for theft to USPS! The cherry on top, when I called to inquire my package went to MIA, the sales rep on the phone VERBATIM said it wasnt there problem and to contact customer service and then proceeded to hang up on me!!! Do not use this location!!!!

I will give this post office a 1 Star ONLY BECAUSE THEY WERE FRIENDLY and I obviously cannot give…read morethem less than that. Other than that, I wish I could give them -10 stars based on the simple fact that I came here 1 time and only 1 time to deliver a very important package to find out 2-3 weeks later that the customer I sent it to never received her package. Not only did I have to replace this entire order out of my own pocket (it ended up costing me approx $30 in materials and an additional $14 for postage) due to the fact that someone at the post office had sticky hands and kept the package for themselves (or simply threw it out). I will NEVER use this post office again!!!! Just because the package you check in looks pretty and it appears their may be something worth value inside doesn't give you the right to keep it for yourself!!! Oh and I find it very interesting that the man and woman standing in the post office (workers I assume - out of uniform on a Friday) asked me all about what I was sending and I stupidly told them. I can't help but think they were the ones who stole the package now that I think about it. They didn't even scan the package in to show they received it! No receipt, no scan, no proof which they can later say they never received it. Unfortunately, I was too busy remaking the items in that package that I didn't think about reviewing them on google until now. This package was sent several months ago and I am now just getting around to leaving a review which I wish I would have done right away so they could nail those thieves. Luckily, I haven't had any issues with my local post offices so I will just stick to the USPS stores that have been tried and true for me and my business. I refuse to step foot in this location again. It left a really bad taste in my mouth about them and I still cannot believe how they got away with not physically scanning my package in... I should have been more aware. Hopefully they will or already have hired more trustworthy workers.

Nice post office. Employees are always kind and helpful. Haven't run into any long lines or wait…read moretimes.

Nice modern architecture post office across the side street from the Historic West Tampa Library…read more There was a line when I was there but the staff were relatively friendly, efficient, and helpful. I got some Sesame Street and T-Rex stamps. I think you can also order online. They have greeting cards, packing materials, priority shipping stuff ans P.O. Boxes you can rent. Private parking lot as well as street parking. Send out those packages people.