Get there early, this place is busy! They have the logistics figured out so I appreciate this…read morelocation a ton!

Excellent personal and knowledgeable service and friendly. So glad they're in our neighborhood.read more

I have been to this office 3 times in the past few months and was treated appropriately the first…read moretwo times by the nice tall African American gentleman. This last time I had a confirmed 8:45 am appt for my husband's passport and was waiting patiently in line. I have severe back injury that makes my left leg feel as if it is on fire when I stand for too long so I made sure to make an appt to accommodate that. A wealthy looking women with her children walked in after us and the worker David asked them do they have an appt. They said yes 9am he said when is your appt. I said 8:45. He said I dont even have that appt written down here. I said I have proof confirmation on my phone. He made my husband run out to car to get my proof. I showed him the confirmation on my phone and he continued to argue with me saying he doesnt have it. Then he proceeded to take the woman who had an appt after mine before me. I pleaded with him stating I have a disability and am in alot of pain right now. By this time it felt like I was standing on broken glass and my whole leg was on fire. He continued to take the rich looking women and her family infront of me. The manager watched the whole thing transpire and didnt say a thing to help the situation. Clearly the worker David and his manager cater to rich people at this establishment and dont honor appts made. I feel discriminated against to be completely honest. Finally after waiting a while longer Seamus came to my rescue and started our passport application I am soo disappointed that people still treat disabled people like this in 2026. I definitely wasnt dressed up to run an errand I was wearing leggings and a T shirt. I guess normal people dont matter here only the rich locals.

This is literally my home away from home. I visit this place 5 times a week, as I work online and…read morehave to mail out over 50 items a week. Everyone that works here treats me like family. The postmaster is a sweetheart and they must have hand picked the staff. I won't go anywhere else! P.S. I live in Seminole but go to this location because of the way they treat me!

Lots of great books at reasonable prices. Post office is a plus…read more .......................,.,,,,,,,,,,,

As a local I previously couldn't recommend this little gem enough. I loved supporting Mom and Pop…read moreshops and often donated my used books & encouraged friends to do the same. Went in today with a handful of books to donate and noticed the owner was helping another customer and not wearing a mask. Very irresponsible considering the number of tourists and old people in TI. It's a mask, not a straight jacket. Wear one to protect your customers (like me). Sad to see I had to choose between donating or potentially contracting COVID. I chose to donate my books elsewhere. Bummer.

The manager is rude, customer service was awful. I will drive further to avoid this location.read more

Back again for spring break and as always over shopped. Returned to my favorite UPS store for…read moreshipping items home. Christine the Manager is considerate , polite , professional and helpful. See you next time.

Was there on12/27 to drop 2 letters in the mail box in the lobby at around 1pm. Today is 1/6/26 I'm…read moreback in Jersey and my HOA and Mortgage payment still haven't been delivered to Jersey and Bank of America. What the hell is going on?

The staff was both friendly and helpful with our particular needs, providing suggestions for…read morecoordinating with our home PO. The PO building itself is very accessible.

According to the response to my review, and many others, Jodi is I fact. The manager of this…read morelocation. She was so rude. I will never step foot in this place again rude and inept service. Don't waste your time at this location. Sorry to say this. I live just down the road. But will drive 5 more miles for better respectful service.

Not the best customer service. Tried to send a fax that had to pay $28 for. Could not get the fax…read moreto go thru with no explanation on the codes that came thru. Was told to save the receipt and if I could get it to go thru at my work location to return the next day and I could get a refund. Next day I was told I could not get a refund. I will never go back !!!!

This is the BEST post office I have ever been!! The agents are so helpful and thorough. I had a…read moreproblem with a package and the postmaster was professional and addressed the issue. I cannot express what a pleasure it is to do business with this office!

I do believe this has to be a joke? Absolutely no customer service or courtesy from anyone…read more Especially not the gentleman who "helped us" which is a whole story and tangent of its own. My favorite part is how absolutely hilarious it is that we approached the counter and weren't even greeted or asked what brought us in, he stared at us and waited for us to say something. I wasn't sure if he was ready, or still processing something from the customer before? Who knows. But even the other employee ignored us, and the supervisor couldn't even be bothered to come out to speak to us, he just stuck his head out the door frame?? Also I don't know why the supervisor was called in out in the first place! I certainly didn't ask to speak to him nor did the situation require escalation... This was the most unprofessional exchange ever. I'm really embarrassed for myself and them. I really hate to think of any visitors who might use this post office and be treated like this, because this is not an impression I'd want anyone to have when they think of Indian Rocks Beach. Sad.