According to the response to my review, and many others, Jodi is I fact. The manager of this location. She was so rude. I will never step foot in this place again rude and inept service. Don't waste your time at this location. Sorry to say this. I live just down the road. But will drive 5 more miles for better respectful service. read more

Not the best customer service. Tried to send a fax that had to pay $28 for. Could not get the fax to go thru with no explanation on the codes that came thru. Was told to save the receipt and if I could get it to go thru at my work location to return the next day and I could get a refund. Next day I was told I could not get a refund. I will never go back !!!! read more

Most efficient,friendly and courteous UPS store I have ever been in! Even when very busy the staff is welcoming and always apologetic if there is a short wait for service! Ya 'll ROCK! read more

If you call the store to see if a notary is in you'll get a recording stating that a notary is onsite during business hours. However, for the third time in the last two years we were unsuccessful in trying to reach a notary at this store. This time we were told the notary was displaced by the recent storms, which may be true ... but given we have never successfully reached a notary at this store I am dubious. If you are looking for notary service's don't bother stopping here. read more

I'm old. I've been to a boatload of mailing locations - FEDEX, USPS, UPS, etc. This is the best one by FAR. The staff greets you and helps you in every way. Monica, Jake, and Zak know customer service like they were trained at the most elite Chick-fil-a school. They are quick, professional, motivated, knowledgeable, detail-oriented, provide helpful options, and just all around great people. Next time you stop in thank them for all they do. I don't think they get a lot of that. And as for you - have an awesome day too. read more

Always efficient and quick - of all the UPS locations we have visited this is the best and our number one choice. They have all the items we need to ship and return items to Amazon so simply quick and easy. read more

Incredibly rude, condescending staff - they are just miserable to deal with. Never a smile. I'm so done with this location after thinking it was just me. then, recently, I witnessed their unbelievable rudeness to someone else who just wanted to buy stamps. Will never come back. I'm not sure how they stay in business. read more

Needed a notary for a real estate closing out of state. Was thrilled to learn that the UPS store near me had a notary. Walked in, one customer ahead of us. The notary and I discussed what I thought needed to be done and then we decided to reach out to the title company to ensure we were doing everything right. Even with that, all was done and ready to be shipped in less than 10 minutes. Great too that they have their own offstreet parking. read more

This store is an absolute scam to amazon. They try to up sell you with a "required" box for shipping and then when you question them on it, you get attitude from the clerks. But get this...and I am going to amazon about this. They scan your return as soon as you go to the desk, then tell you you have to put into a shipping box which my return already has a box, try to charge you, then when you refuse to buy their box, you are then left taking your package out of the store and they processed it as returned! They know what they are doing in this local scam!!!!! They did it to me and I warned my wife, and she just found out they did it to her. We are filing a complaint with amazon and want the public around our area to know about this scam they are doing. The associates know exactly what they are doing as was sarcastically said to "have a good night!". read more

I usually don't take the time to leave bad reviews, but I've been to this UPS store many times,and continue to get awful service. It's right by my house so, I keep hoping it will get better. Today was the last time I'll go there. Each time I've witness other costumers getting patronizing service,as well. The main shorter lady w/long brown hair & glasses is condescending & absolutely one of the rudest people in customer service that I've ever seen. She talks down to older people who aren't computer savvy in an effort to belittle them. Definitely take your packages somewhere else read more

I am done with UPS as a whole. This store wouldn't take my usps packages for drop off even though not only am I a frequent customer, I have a PO Box with them. Completely rid Update: I stopped by several weeks after posting the original review simply to scan in a document at my own cost and the manager yelled at me in front of the whole store with several customers in line because I left this review. This place is unbelievable. All I've ever done was pay to be a customer there. I cringe to think I've spent hundreds of dollars there. They'll never see another dime of my money. If you enjoy paying your hard earned money to be yelled at by a disgruntled employee, this is your place. The only reason they're in business is their close proximity to several residential areas. I've never been treated so poorly by any establishment. read more

I use this store at least twice a week, for printing projects and Amazon returns. I also used their notary service once. The staff is extremely responsive and I have seen them check out a whole store full of customers in minutes! They are fast, efficient and very friendly. Their printing prices can't be beat. I highly recommend them for packaging and printing needs. read more

I always resist going to this UPS store; in general it's usually a frustrating experience. I went recently to drop off an Amazon return and the clerk wouldn't accept it because she said it was too heavy as two boxes were strap taped together. I went back to Amazon and requested free UPS pickup from my home. The items have since been received by Amazon and I've received my credit. I think the clerk was dissing me because I bought the strap tape from Walgreens next door after she told me their tape was $11.99. She also never weighed or lifted the package so she didn't how light or heavy it was. Well my previous inclination was right, poor, rude service. read more

This store sucks. I have come here off and on over the last 5 years and no matter who is working they are rude, unprofessional and lack any and all courtesy. Today I was told they don't do passport photos due to Covid yet the tall curly haired young man working there wasn't wearing his mask per Covid guidelines. I was slightly confused. This is just one example. Every-time I have gone there it has been one thing after the next. The UPS store at Bardmoore has always been reliable and professional and they will take your passport photo. So will Walgreens and CVS which are both next to this sucky UPS store. Management needs to do a better job with this place. I would be embarrassed if this was my business. read more

After years of marriage, my wife's birthday was approaching and was tired of buying her jewelry! I was trying to figure out what to get, when I suddenly remembered stopping into the UPS store where Jodi was helping me mail some things out! I remembered that she was showing me some canvas work she had done! We just bought a condo in Redington and thought how great it would be to get some pictures done!! Jodi u killed it and can't thank you enough for doing what u do best! One of the best stores I frequent often that still knows what customer service is all about! Thank you for making my wife's birthday!! read more

The UPS Store - Canvas art - Shipping Centers Near Me - Seminole, Florida

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BEWARE, you package will not arrive and they will not credit you back. I paid $117 for a 3 day delivery to Vegas. Box never made it 3 days after delivery date. I called UPS and they told me this store never paid them for delivery. Now this store is refusing to credit me back. I had to call the police. read more

The UPS Store - Shipping Centers Near Me - Seminole, Florida

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This store had the most rude woman working at the desk. She rolled her eyes at my husband as he decided to buy tape (we needed anyway) versus pay for "packaging". Next she told me we would have to pay $5 for her to print the return label. Never ever had a UPS store do this! She was then insanely rude about were to email the return slip and blaming me for her horrible reception. read more

I've had a PO Box has this location for two years, and I love the team there! Jodi and Lindsey are very acknowledgeable, and even call when my box is full! We've shipped and received some high value items, which can be challenging. Jodi figured it all out, and my packages arrived without issue. I'm there often, and get to see first hand how rude some of the customers can be. Especially Amazon returns. These ladies are essential employees who are trying to keep us all safe while you return your Amazon order. All they do is scan it, it is the customers responsibility to have it packed correctly. Do they have supplies for sale, yes. Don't like their supplies then bring your own. Shocking I know that tape and boxes cost money. It's a SHIPPING store. read more

Jody is a manger and a notary and she has the worse customer service I have ever experienced!!!!!!!!!!!! I went into the store to pick a package, Jody was organizing paper?!? And asked could I wait so I waited until I noticed minutes were going by and I was getting bored waiting for her to hand me my package. When another customer walks into the store she also tells her to wait I felt that to be strange While she and the printer guy were fixing the printer. They were talking about the possible issues the printer has and going over each one while we wait now. Then I ask Jody can you please help me I have to leave I walked in the store at 3pm why do I have to wait until 3:09 to be helped it's boring and disrespectful to my time! The printer can be handle once you have taking care of the customers you have in front of you first Also when I asked could she help me the printer guy told me to shut up I was stunned shocked and could not believe he said that. He must be a punk what guys talks to a women like that At the end she said she was not going to help me and scanned my package back in the system be returned it to carrier just to be nasty!!!!! The other lady asked a question and she snapped on her as well. I felt like I was being ganged up on just because I asked her for help, and she was busy with the printer guy! I called the police then she called the police This situation could of all been avoided by good customer service The police came and took my statement as well as hers and at the end I told her to have a good life because ppl like them will never win I will never go back there again!!! read more

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Today I am quite disappointed in the UPS store #2552 that I normally use and have been happy with. They refuse to wear masks, with the manager stating "it's a hot topic" and saying they will wear them when forced to by corporate. I explained that I am a nurse practitioner and can assure them masks are even more important than using separate pens. Also, this is not a political issue and the medical experts agree masks save lives. Finally, the male who waited on me was less than pleasant. I will move to another store. read more

Large clean store with incredibly helpful staff. The problem and poor review is due to the unfriendly and downright mean woman that manages or owns the franchise. I have never seen someone treat their staff as badly as this woman, and on multiple occasions. The first few times I witnessed this behavior I assumed she'd had a bad day or two, but unfortunately that's not the case. The positive reviews of the store are a result of the excellent staff. I now go to the UPS Store just up the road on Park Blvd or the one across from Tyrone Mall where they appear to treat their team well. read more

Worst place ever to visit or grab a package. Only 1 person working and the place if filthy. I'll never come back to this location.

This is the second time I've been in this location. Customer service was absolutely awful!! I was able to get my document notarized, but only after I was told by the woman behind the counter that she needed to clear the line out first! What the heck, I was the customer at the beginning of that line. She was so rude!! Unbelievable! Won't be going back! read more

I use the services in this store all the time. I find the entire staff outgoing and ready to help any way possible and with suggestions for shipping and packing gifts-They are busy and some of the people waiting in line think they rate a royal ass kissing,and to go directly to the front. I am thinking thats where the 1 star remarks come from-the line has been out the door on busy days with both staff trying to move it along-many beach people and tourists use this location. read more

We have a mailbox at this UPS store in Seminole. We travel a lot and the staff is amazing at taking our shipments and storing them for us - even when it's a dining room set that took up half their store! Felix helped load our heavy packages into our truck. We want to thank the Seminole UPS Store team for all your amazing help and leaving us with the knowledge that you have our backs. read more

I was surprised at how poor the service was here. The woman working behind the counter was extremely rude and had terrible work ethic. I do not reccomend going here until the rethink there choice in employees. read more

Horrible service. No greeting,Eye rolling, barking orders. Very dismissive and rude. I will NEVER use this UPS store again!!

Lovely mailing experience. The people here are down to earth, friendly, and helpful. Jody who helped me was particularly nice to ship packages with! My favorite UPS Store! Looking forward fo shipping more things here. read more

Just tried to ship a package while on vacation. (There was definitely not service with a smile. Pkg was less than 2 lbs going to Iowa. They wanted to charge me $27 for pkg I had ready to ship. When I questioned the unhappy clerk she assured me that was correct and that the post office would be $25. NOPE! (FYI - Just mailed at post office 3-day delivery for $11.) read more

I have worked with many UPS Stores around the country and this one is hands down the very best. Jody and her team are super efficient, friendly and great at what they do. Each and every one of the folks behind the counter are a delight to deal with. I'm very glad I discovered this gem of a business in Seminole! read more

This is place that showcases what great customer service is all about. Everyone here is professional, friendly and skilled. During the pandemic, I've been here daily. Not only are they are delightful to deal with, I've watched how helpful they are with everyone they serve. I wish every business in American was this good! read more

I had to print sign and scan a document and was from out of town. I got there right at closing time but they went ahead and promptly got it done for me. Great service! read more

Working with the professional and friendly staff at this UPS store is a breeze! As a small business we receive and send out packages frequently and I always use this location because of their excellent customer service, clean and organized store, and helpful attitudes. We all work together and get the job done right. Thank you all at store #2552! read more

I visited the store today..... great service, clean, organized and friendly staff. Visited other stores, but found this one to be the best.

I came to this UPS location needing help with my daughters school project and printing different images. She waited till the last minute to tell us so I had limited time. The lady behind the desk was so helpful she had me come into the back by the computer spent about 40 minutes with me picking pictures out and saving them to a computer and printing them to the exact size that I needed. A class service all the way through! I would highly recommend the store. She got 110 on the project due to the extra credit. Couldn't have done it without the UPS store read more

I went to the store today to mail a package, the top of my small box was unopened, I was charged $1.50 to put a piece of tape across it; i was a bit surprised. The girl behind the counter was a bit short and was obvious she doesn't care. She stated she does it 100 times a day. My thought was so what and ok, I guess customer service is extra, apparently $1.50. UPS you lost a costumer today. Next time USPS or FedEx. read more

The store is supposed to be open and ready for service at 8 a.m. It was very frustrating to watch the late employee take her time to open, and even more frustrating to receive her bad attitude. On top of it all, she told me that my letter would not go out today. I have never herd of UPS being slower than USPS. Thank you, Robin, for your terrible customer service and unnecessary attitude. It's not my fault you were late. read more

After reading the negatives I feel compelled to write. I had deal with three different employees in this store and very one dotted on me as if I were their grand parent. I am ashamed to say that I am always messing up simple instructions these days and wasting a lot of peoples' time. I was booed many time by people in line for check-in in Europe because I was too slow. No one booed me in US but I can see some people in line were exasperated. Most imposing is my printing requests at this store. I had used printing in the library and Stable. Stable is just as accommodating but it is far away. The library people are to busy to help me and there is no paper selection for crafts. Employees in this store went out of their ways to help me. And so far my bill never exceed one dollar. These are the nicest people in the world! read more

I have always brought my drop off returns to this location. Have never had a problem and the employees have always been nice. Today however was not the case. The women behind the counter was rude and had a negative attitude. She made a remark that I should not be there returning a "non-essential" package. Yes these are unusual times but a smile goes a long way. And if she is so worried about catching the virus she should wear a mask and gloves. read more

Jodi and her team helped my technology challenged aunt with all of her closing documents for the sale of her house. She made sure everything was ready and waiting for her before she arrived and followed up to make sure everything was right. She put my aunt's mind at ease and made it possible for us to close the sale without driving hours across the state. We are grateful. It isn't often that you get such great customer service. Thank you UPS and Jodi!! read more