Your employees and Wi-Fi. Snarky rude condescending employees. There was a woman waiting on me at the Amazon checkout named Nicole, she stepped aside to help another customer at checkout because I was bringing up my Amazon returns. She waited on five other people at the cash register instead of coming back to me. Then she says time to go home and left. The young man who ended up assisting me was frustrated and dropping things. He did my return and then when I asked questions about receipt I got a lot of attitude about Amazon. Significant part of the slowness in my process to be able do returns was the lack of quality Wi-Fi within the store. Is read more

I accidentally sent in the wrong banner file and didn't realize until right before they closed. I called and they were so nice and understanding and were able to reprint it for me and once again were amazing and so nice, shoutout Brooke!!! read more

We just stopped by for some office supplies. We were asked if we needed any help which is rare these days. The store had a lot of options. We found the supplies that we needed. Everyone was friendly and helpful. I can definitely recommend this location. read more

TSA PRE CHECK was a breeze. We made an appointment online brought my passport and had to drive all the way from sarasota since the location here does not have tsa pre check anymore. We arrived 10 mins before our appointment no one was in line. We had an appointment at 9am and were seen at 9:01am. I wish they would have greeted us when we walking in and maybe communicated even though tsa says to be 10 minutes early they aren't open until 9 (no big deal) just communicated so we don't stand around looking lost. Over all the girl who helped us on December 1 2023 did her job and a fast one at that. Received my approved tsa already today one day later and was able to add it to my flight. read more

The way of the modern business model! Self service! If I wanted to use a copier myself I'd have bought one! Don't even ask just send me to self service! No I will find another store read more

Went if for TSA pre check as they advertise they take walk ins. I waited 30 minutes before being acknowledged and once I was acknowledged by DESTINY * was met with attitude that appointments are first and it would be atleast a four hour wait if she could see me at all. I was the ONLY walk in there. Mind you the process of pre check took less than 5 minutes to do. I asked why do you advertise walk ins if you truly don't take them? Her response was you should of made an appointment, but that doesn't answer my question.... It's not what you say but how you say it. She 100% could of sped up her work and got me in. She opted to chit chat, move slow, and take her time to avoid doing additional work. For a business that is customer service not only would I never do any business there but I will ensure that staples isn't on my shopping list. read more

I wish it were closer to me, especially for the things that Staples does well. Decent location, parking lot is a little odd for getting in/out, but also smack dab in the middle of a ton of stores and shops nearby. read more

Staples - Largo - Shipping Centers Near Me - Largo, Florida

Been coming to this location for years, always great service, staff is attending and responsive. I mostly use their self service printers, they always work and if I ever run into any issues the staff is always there to help. Parking is ample. read more

Staples - Largo - Storefront - Shipping Centers Near Me - Largo, Florida

I rarely need office supplies but when I do this is where I go. Decent prices and a good inventory that means I can find what I need. Sign up for their rewards card to earn savings. read more

This store is tucked into the largo mall and a pleasure to shop. Parking lot is odd layout, but never too busy. We received awesome service from Canyon at the customer service desk. Friendly and knowledgeable on merchandise and support tools. read more

I needed a print job for my high school reunion and the clerk in print shop was so nice and helpful and I thought the pricing was good.

The worst customer service that I have encountered. I have been here on a few occasions recently and the staff is NOT nice! They act like they're doing you a favor. I like that they accept returns from Amazon and read more

Yesterday, I bought a chair mat that didn't work... today, when I returned it, the Assistant Manger, Amanda McNeil went above and beyond normal customer service and helped make me a happy and satisfied customer... I highly recommend this office supply location - all of their employees understand great customer service... read more

Had some things to print for a meeting, and figured I would just use their self service printers. Love the new printer system, SO much nicer than FedEx Office AND you can print from an excel file (which you can't do at FedEx). Fought with the self service printer, and Sam at the Print Center was SUPER helpful & printed my job for me! GREAT SERVICE! read more

Excellent Copy and Print team. I made a business card next day pick up order for this store after 1 AM. I thought because it was a holiday I would get notice to pick it up next business day at least. No problem. I got the email it was ready that morning before ten AM. Amazing. They were beautifully done. The staff was competent, professional, and friendly. A+. read more

So glad this place is here in Largo Mall, I use them every Nov to print my Christmas letters on special stationery. They transfer the letter from my laptop, set it up w/correct spacing, give quick & efficient service. I've just started the process for this yr, but Jordan & Ben were great. Friendly & efficient as they helped many peeps & went right down the line quickly. So happy to be able to support our local businesses, it's been a hairy 19mo! read more

We do not often ho to this store but needed a router and they were close by. We found one and use a Visa gift card from a business whose name I won't mention. We were unable to use the router because it was incapable with the equipment we had. When we tried to return it, they would not give back the money because we no longer had the gift card. They would only give store credit. I will never ever go to this store to buy anything again. read more

Horrible experience here. I never leave reviews, but this was just so bad. Was put on hold multiple times and than the print team Never answered the phone. When I came into store they said they couldn't answer because they were swamped. Not true no one was in the store. Than the employee who helped me print posters was very unhelpful and short. Don't come here! This pic is to throw extra shade because while I was here the phone rang FOR MINUTES with employees walking by and nobody ever answered. Ridiculous. read more

Staples - Largo - They should toss there phones cause no one answers them anyways lol - Shipping Centers Near Me - Largo, Florida

thinking back a bit. I'm 48, lived in NJ and Florida for many years. Owned and flipped homes since my early twenties. This copy center is The worst I have experienced in the entire country. Its poorly ran, slow. I quietly entered to download and make copies. Machines did not work And staff were clueless. I complain. An older manager type, late 50s, Caucasian, rugged skin, blonde , glasses proceeds to harrass me and ask me to leave.....awful....this was a bit ago, maybe she was terminated. Her customer service was awful. She commented on my voice tone .... I guess my NJ accent. I prefer small copy stores that care to help. This was A disaster. read more

I had an important letter to email while on vacation but didn't have a printer with me. Went to staples print shop. CHLOE helped guide me through the entire thing. (I'm only vaguely literate in technology). What a peach. Absolutely charming, knowledgeable and customer oriented. I loved her. We were in and out. I'd absolutely return to this staples store! Thank you, CHLOE read more

They have helped me and our group of elderly people to learn usage.. keep it up, please

Had to send a fax to Germany, associate was helpful, swift and friendly, will be back!

I'm not sure why I even came in here, 2 long lines & I just needed paper & ink. Been here a couple of times with no problems. I guess just a busy day. I got out pretty fast though. read more

This location is super small, and the service is not great! I went in to grab some dry erase markers and the check out line too forever. Once they finally got another lane open the man was very polite and quick .. i think he may have been a manager. The poor girl working the original line though was still waiting on someone to come help her or get her a price or something when i left.... The parking lot is also super chaotic and small at this location too so be careful out there. read more

I was shopping for an item called a "woven shelf tote", specifically in (2) different sizes and in a vanilla/beige color. Although this type of basket is popular on many websites and at many stores, your Largo Staples had just the right color and size I wanted....except not ENOUGH of them! I was discouraged to learn from the staff that this item was not available to order on-line, but only available in-store. Amanda McNeil, the store manager came to my rescue! She researched the other stores that contained the item and found that one about 30 minutes north of her store had them in stock. I exclaimed that I live about 40 minutes "south" of her store already, so going there to obtain the items would be a hardship. Amanda stated that she lived not far from the store, and if I wanted, she would be happy to pick them up and bring them back to her store for my purchase. Of course I was delighted, and a few days later, she called to say the baskets were now in-stock in Largo! Needless to say, I rushed over and completed my purchase! Although this may not seem important to some, these baskets were essential for me to turn a business chest into a bedroom dresser for my nephew who is moving in to live with me this month! All in all, I spent $193.84 on these baskets and a few other items which I could have ended up buying from another retailer. Only due to Amanda's self-less offer, did Staples get the business, and now, my "loyalty" as a local customer! Kudos to Amanda and her team for their excellent customer service! Please see that she is somehow recognized for this if you can!!! read more

I really don't like office stores. I had to get some things for school for myself and my kids. Staples was the closest to me so I went. I was really surprised, Ken and Kyle both helped me out and were awesome! Not over the top or forced just genuinely nice, helpful people. They helped me get exactly what I needed and I spent way less than I thought I would! I'm happy I came, I'll be back for sure! Thanks guys!! read more

Stayed on hold for 7 minutes at 8:40 am. I was just looking to get information on printing. Then someone answered and I got hung up on. They need to better staff this store. I like to support brick and mortar stores, but can't support one that you can't even talk to anyone. read more

First time going here and was weary because of reviews. I was pleasantly surprised Went to have an email printed and spiraled and they gentleman was a big help and went on to tell me about the reward membership and the special they had this week on backpacks. Store was clean and plenty of team members around to answer my questions where things were Will return read more

Absolutly Great Customer Service. The Copy Center team is very hard working and always gets my jobs done quickly and correct.

The service in this store is terrible I would have rated them a zero if it where an option. My last visit to this store yielded an almost identical negative result. I was there today trying to copy a one page two side legal form that I needed for a meeting I was on my way to. The copier was all to happy to take my money but did not produce a usable copy when I asked Criss who was working in the copy department for help he told me it would be at least a half hour wait for one correct copy. I ask for a refund and he said where is your receipt my bad I didn't get one not realizing it would be such a big deal to get one copy. I will not make the mistake of ever setting foot in any Staples store ever again . Way to go Criss I own a 12 location business and spend about 20K a year on office supplies. PS. I was the only one in line at the service desk. read more

I just stood in line at their copy center for 10 minutes without regconition. I was finally acknowledged by an employee that stated the other gentleman would be right with me because it was time for him to go home. The manager then approached and goofed around with this employee for 5 minutes without ever acknowledging mw as well. I finally just left. Awful customer service read more

I went in here today to get some computer paper. I found what I was looking for (cheap) at the listed price of $3.99 then got in line at the checkout. There were 5 people ahead of me. We all waited 5 minutes while the clerk explained the importance of an extended warranty for the first persons store brand $39 labeling device. He then proceeded to try to up-sell everyone in the line with descriptions of the various promotions Staples has to offer. When I finally got to pay for my paper, I learned that the price was actually $6.99 but I could get $3 back by applying for a rebate. After 15 minutes online attempting to follow their rebate procedure I gave up. Do these folks have any respect for their customers at all. Hope I have better luck at Office Depot. read more

Went here in quest of a Pixma760 inker for my friend..not that far away and located in the giant Largo Mall. The LP was smoking outside with an employee..nice dude, shouldn't you be inside watching for theft? Oh wait! As soon as I came in, he was right next to me for seven minutes and then he went over and hung out at the return counter. Realll undercover there, partner. My compliments to the woman who had the 40's hair style going on..I wanted to put on some Benny Goodman and swing dance with her! Found what I thought was the right inker, got signed up for their discount card, was asked if I wanted to donate (through my credit card purchase) to the Boy Scouts/Girl Scouts and asked if I wanted to buy some pens at the counter. Of course, it was all from this woman who I just described but I politely refused. A strange place as I saw the elder in front of me using an office chair to wheel himself up to the register..which he then left behind. You guys don't have a smart cart or a wheelchair for the elderly? And the place was pretty empty, now that it's after 'back to school' ... How about some 40's swing dance music or employees on roller skates? Let's get tha party rollin'!! read more

When I came in with my broken printer, I was worried I would have to buy a new one and pay the same price. Ken was understanding, replaced my printer, swapped it out within 2 minutes, sent me out the door with a brand new one with no worries!! What a convenience! My impression Ken is all around representation of a positive helping figure around Staples in Largo Mall!! The vibe I read is that he truly contributes and helps people to the best of his ability. Ken is a example to other associates of how to handle and deal with a store and it's clients. read more

Nice selection of pretty much everything here. They have tons of tablets and computers. I recommend browsing the store's selection of what ever you're looking for online before coming to the store. Staples also has free WiFi! They just recently started to carry Apple accessories. Unlike other Staples, there are never long lines here. read more

The people there were not telling me where to get the stuff that I needed and they should've been a little bit more helpful. The employees were kind of rude and disrespectful to the customers. read more

Okay, silly me, thinking I'd give them another chance, plus I needed a calendar printed in a hurry. Went in on Friday, Dec. 8th to pick it up. 2 people ahead of me, one poor guy, who was obviously new and had no idea what he was doing, waiting on the counter. Another employee on the phone. Two more employees went behind the counter while the line grew bigger but none of them waited on customers. The guy working the counter was trying to figure out how to ship packages for a customer but was quite confused. I finally just spoke up and asked if anyone behind the counter could just give me my order that is already printed and paid for!! They didn't want to skip the woman in front of me but she was waiting to get prints made on the spot. Took them a little while to figure out where my calendar was. The problem is, especially this time of year with the demand for increased shipping, is offering to many service at that counter and having one employee try to cover it all. read more

avoid at all possible cost... i called the store and was on hold for almost 15 minutes to ask one question, finally some one answers the phone and i ask if they sell rolls of fragile stickers. i ship a lot of items and need to put fragile due to the way usps handles our packages once they take them from us and just a bit of advice always mark your packages fragile if not they get tossed around and thrown. back to staples it took them another 8-9 minutes to find out if they sold rolls of fragile stickers i could hear them asking employee after employee finally they tell me we have them. i asked to double check to make sure you have them in stock b4 i drive there for nothing. i was told yes we have them plenty of them was the actual response, i drive to the store in about 15 minutes and what do you know i get sorry sir we are out of them at this moment, r you fu@@@@ing kidding me avoid this store at all cost do your self a favor. i am from the boston area and that is where their headquarters is located, if they knew how bad that store in largo is ran i think they would fire the whole crew from the management on down. thanks for wasting almost a whole hour of my day over something you said you had in stock and the long hold time on the phone. i would give you a zero rating if possible read more