Tiffany is amazing!!! I have been scolded at other locations for having over 10 packages before…read more(even though I have my own postage printed and usps has lost many packages of mine in the past so the supervisor recommended using them scan in) however Tiffany was such a joy. She's very quick, efficient and keels a smile and a positive aura about her regardless of how busy it is.

Distraught because I lost my Mailbox keys, recently moved my household and my aunt's. Having…read more Cancer knowing my meds were already delivered I asked to speak to a supervisor I met with a lovely petite grayish haired supervisor who kindly held my mail. my second trip I was met with an arrogant blonde short supervisor with pronounced eyebrows, who was argumentative unhelpful and told me that the rules of Informed Delivery are not set in stone. My Mail could come anytime and I should come every day for my mail what the heck well, the postal inspector please take a look at her.

Frustrated with this Post Office. I've tried several different means to notify the carrier to Hold…read moremy mail while out of town. This last time, I waited in line for a clerk, filled out the yellow card and watched as the clerk took it to the back. My mail was not held!! Went in today to discuss the issue, clerk was very helpful but we were cut off by some gentleman who told me to wait at the next window. They both leave, there's clapping in the back office, the clerk returns and tells me sorry next time drop the card off at the Post Office....what!! Definitely, a management issue going on here. They need to get their stuff together.

The only reason I would find to ever return to this post office is the only reason I was brought…read morehere in the first place: it opens at 8:30am and it was geographically advantageous based on my other errands. Beyond that, this place is kind of a mad house. It was incredibly busy and the employees were far from helpful. It kind of just felt like everyone was yelling at everyone. It is full service and they do provide packaging tape.

Worst customer service ever. Both of the gentlemen were so rude when I finally got to the front…read moreafter the clerk was flirting and checking out the girl from head to toe as she walked out. Then I got to spoke to the supervisor who was also rude and very unhelpful. I had a simple question and asked if my package was here to pick up because the tracking number said it was here. He looked at me with a disgusted look and said why would we have that here. So rude terrible customer service! Wish I didn't live here and had to use this post office as my own. 05/16/25

The worst customer service I have ever seen at a post office. I was trying to express mail a title…read moreout and told him I've done several before where they take my envelope and put it in another envelope on 66 very good customer service there. They said they haven't had an envelope like that in over two years, I find that hard to believe

The man behind the counter was pleasant enough. I was told the package I was mailing was $6.00. I…read moreasked if there was a cheaper rate and was told, no. I didn't have enough cash on me, I used my debit/credit card. I guess I should have checked my RECEIPTS before leaving the store/USPS. After all it is the USPS. The package which was just a rolled up calendar, was "Grand Total: $6.90 and my SECOND RECEIPT for the charge was $7.18??? I don't recall seeing a sign for the upcharges nor did he mention it only that the name of the business would be on my credit card bill!

Angie and her husband are more than friendly and professional. I frequent their post stop often and…read morehave never had a bad experience. They have last minute gifts on the shelves including birthday cards and such. They are the new owners reopening about a year and a half ago. Easy Parking too! Great advice on how to wrap and mail that odd shaped package. You know like the large metal jack you found at a thrift store that costs $5.00 but $25 to mail. Free boxes too! If I had to launch a complaint it would be about the exorbitant mailing costs which is not something they have anything to do with! I have experienced those who want to jump on line ahead of me because they have other things to do with their time... If they're pushy about it I usually jus elbow them hard to the ribs lol! Just joking! All'n' all... I easily give them five stars! *****

Walked in to send 7 letter return receipt requested. Clerk #82 did one and said he was going to…read moregive me "Homework". He said he wanted me to finish the rest of the letters and they should look just like the one he did. I wasn't feeling well and in no mood to argue so I walked to a table and did the other 6. When I was done I had to wait as there was someone in front of me. Originally I was first in line! He finished the process, not saying thanks or anything. I have never been to a business and had the clerks tell me to do their job for them. Disgraceful.

This is a beautiful old downtown post office. It takes you back in time. Interesting architecture,…read moreacoustics and feel. Classic and very cool. There's a historical marker out front with some info on it and the architect.

We have been living in Madeira Beach for more than 6 years. The man in charge of delivering our…read moremail has always been nice with us. So much that we even used to give him cookies for Christmas. Always greeting us with a smile in his face, a very nice person. But, for whatever reason, that person stopped doing our route and now we have been assigned a new mailman, and that person is the most self-entitled and rude person you can meet. Two weeks into the job and he was already complaining that we don't empty our mailbox as often as he would like. We told them we both travel during the week and, at the very least, we empty it once a week. Instead of understanding, he said he was not going to deliver any mail to us again. I went to the post office and talked to his manager. He attended me and was very nice and understanding at all times. He said he would talk to him and, for a couple of months, everything seemed to be back to normal. But today, we hear a load bang on the door, I go out, and there he is again, shouting at me, literally "I've had enough, I'm not delivering any more mail to your house!". When I tried to talk to him, he called me an "a**hole", and when I said we never had a problem with the previous mailman, he replied "that's because they weren't doing their job". Well, maybe that's true, but he kept his clients happy and the business running. But this guy... totally horrible. He's lucky he works for the government, because in a private company, any employee that treats clients that way would be fired right away. Totally horrible experience.

I keep calling and the phone keeps ringing and finally Verizon comes on to say that the call cannot…read morebe completed. In the meantime, I haven't received any mail for weeks now even though I get a USPS digest daily which shows the mail that should have been delivered. What's going on here?

A well run and very nice local Post Office. The employees were friendly and helpful especially the…read moredesk staff. They welcomed everyone and moved everyone through in a timely manor.

The Dunedin post office front line staff are amazing…read more Highly recommend this post office

I do believe this has to be a joke? Absolutely no customer service or courtesy from anyone…read more Especially not the gentleman who "helped us" which is a whole story and tangent of its own. My favorite part is how absolutely hilarious it is that we approached the counter and weren't even greeted or asked what brought us in, he stared at us and waited for us to say something. I wasn't sure if he was ready, or still processing something from the customer before? Who knows. But even the other employee ignored us, and the supervisor couldn't even be bothered to come out to speak to us, he just stuck his head out the door frame?? Also I don't know why the supervisor was called in out in the first place! I certainly didn't ask to speak to him nor did the situation require escalation... This was the most unprofessional exchange ever. I'm really embarrassed for myself and them. I really hate to think of any visitors who might use this post office and be treated like this, because this is not an impression I'd want anyone to have when they think of Indian Rocks Beach. Sad.

All of the staff at this location have been very helpful, courteous, and I've had a great…read moreexperience each time I've been there. Even the guy with tattoos was polite, as well as Hector, who aims to please. The management is also top notch and will do what it takes to put a smile on your face.

Of course, it's just another branch of USPS, a necessary evil of our fair land, like many other…read moreguvmint or quasi-guvmint operations. However, having used this particular branch of said agency, I simply find it about as user friendly as a post office can ever become. If you're one of those folks who uses a PO Box rather than a physical address to get your scads of junk mail, bills and the occasional package, then you're in luck. This small outpost in a dim corner of a business park has 'em in spades. Lobby is very clean, quiet and well kept. There are tons of supplies available as you walk toward the service counter area, which is behind a glass door within the lobby. Supplies such as envelopes, boxes, simple packaging supplies and all those postal forms you'd need to send different classes of mail. If you normally don't ship stuff by mail, worry not. The postal clerk behind aforementioned counter behind aforementioned door is genuinely great ay what he does. The fellow's name is Dwight, a middle aged fellow who actually has a rather pleasant demeanor and patient attitude. Dwight isn't always the only one behind the counter, but he's a great face for the agency. He, my wife and I had a very pleasant conversation as we figured out which particular mail class to use for a package of documents I had to ship. It was very clear that he knows his stuff and is more than willing to help his customers so long as they know what they want. It helps if one participates in all these goings on to help the process move along. Not only will Dwight remain patient but he'll guide in the right direction for the right reasons. This also helps in MOVING the line along, if only because USPS lobbies tend to get long lines pretty quick. So if you want USPS to deliver for YOU, then deliver yourself to this business park near the county lockup and the county airport (hello, Allegiant passengers). Hope that if you have questions or concerns, Dwight will be working that day. BTW: as this branch is in a business park, there are no weekend hours.

Agata was helpful in answering my questions about which box size and priority to mail in order to…read morereach my family in time. Dwight, in the station next to her, provided comical statements to keep everyone cheery, even when there was a wait. Overall, very happy with my services at this location. In and out quickly, even during the last few days of the holiday season when I figured lines would be so long to get packages to loved ones ASAP. Would definitely return here.