Steph, Maureen and Jenn were wonderful- I had never used a formal pet sitting service before and…read morewas very nervous about being gone for ten days when our normal petsitter cancelled due to unexpected surgery. Two of our three cats have special needs - one a 17 year old cat on special kidney diet, and one on a high-fiber diet and Miralax - so I was really worried. Especially since the third cat will happily eat EVERYTHING while the first two shouldn't eat each other's food. The daily reports and photos were a continual reassurance and when I expressed concern about one cat's behavior that day (Hiding under the bed...something he NEVER does unless ill) they immediately quarantined him and made sure he was getting all of his food and medicine without the other cats interfering - they even moved his cat tower into the bedroom because they noticed he normally slept on it and wanted him comfortable in his solitary confinement. Problem solved, they put everything back and let the cat back out when he showed signs he was ok. They even brought in some packages that were unexpectedly delivered in our absence. I can't recommend them highly enough.

Nicole was very nice and had no problem comi g for just one day. She sent me a pic of my cat and…read moreupdated me. I thought that was great. Definitely recommend!

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

If you love your pet, find a better place to take them. I brought my cat in for a growth under her…read moreeyelid that became visible after she scratched it profusely. I was told she had a tooth infection and a double ear infection. I had them administer the injectable antibiotic (that didn't change her condition and I had to get an oral antibiotic at the follow up appointment) I was told, 'she doesn't have fleas but she should be on a flea med'. I said, she's an indoor cat. Dr. Brown said, she can still get fleas. Needless to say, I rejected the $147 90 day supply of flea meds! Notice I didn't mention the doctor prescribed anything for her eye. I took her back 2 weeks later for a follow up appointment and her eye was the same. Dr. Brown ran more test that were negative and then said, there are cat ophthalmologist. If she didn't know how to treat her initially, that's what she should have said. The following day the staff called for a follow up. I had researched things online and asked a question. I was told, I'd have to bring her back in for a follow up to have my question answered! WHAT?! It was a yes/no question AND she was just seen by the doctor the day before. A money grab. I do not recommend them. Proceed as you chose.

A great selection of dog and cat food, with friendly checkout…read more PetSmart in Springfield has our best friends' favorite food in stock regularly and their staff are helpful if you are looking for anything. Their rewards program constantly earns credits you can save up or apply to purchases. Plenty of parking in their big lot. Accessible via SEPTA bus 109 too.

My dog Max loves Kiwi!! The staff are friendly and I trust…read morethem with my dog. He is always happy to go and is happy when I pick him up.

This place is AMAZING & the trainer, in my opinion, is nothing short of EXCEPTIONAL!…read more I can better understand my puppy, now and give him better direction because of the training we received at Kiwi Dogs. I can't wait to start using their daycare facilities. My Stormy is going to love being around the other pups.

As a retired foster dog grandparent, was taking my diabetic Wheaton Terrier to a groomer in Media…read morefor a year --who didn't do his feet as snaps at staff! Tried Daisy's for a change --they trimmed his ears, cleaned foot pads and had BEST haircut --for $30 less than prior shop! They trim my doxies nails too. Found my new shop. Be aware, they do not have kennel space, so need to pickup within 30 min when done. Mobile services started again!

my dog was still wet when i got her.. & her nails didn't even get smoothed. they were very sharp…read more the groomer told me their nail buffer died & to just walk her & the road will soften them. they also didn't brush her teeth.. i did get a super cute outfit for her though. it's a small business so please don't let this review be the reason you don't try it out, i just personally will not be back.

I cannnot say enough good things about this service and the wonderful people who work hard to care…read morefor my Franklin. Been using them since 2023 and never had a concern. This year I was worried about Franklin because he's getting older and had been sick. All I can say is he was healthy and happy when I got home from a full week's vacation. They are coming this week to walk and spend time with him again and this time I'm not the least bit concerned. Thanks to all the wonderful women who do such a great job! Trisha B

Fantastic! Will not use another service! They go above & beyond basic care. I also love how they…read morepost update including pictures after every visit. It's obvious that their staff love animals.

You know you're in the right place when your dog goes crazy as soon as you pull into the driveway…read more Plenty of space to work off his energy. friendly hard working staff. Great place!!!!

I would give zero stars! Please do yourself a favor and stay far away from this poor excuse of a…read moredoggy daycare! The service is absolutely deplorable, not to mention the manner in which they didn't mind sending my dogs home. Purely filthy as if they have been in a horse stable for several days! Accountability is not their strong suit and neither is taking care of dogs while they're under their care. Where do I even begin!?!? Let me Istart with the main issue which was they sent one of my dogs home with fecal matter embedded on his behind. They claim he had diarrhea on Saturday, but never told us about it or mentioned any issues with the dog upon pick up. Let it be noted that I have never seen diarrhea, thick and chunky like this ever in my life. It simply slipped their mind to tell my husband that the dogs were under distress and had diarrhea, but please bear in mind that they surely didn't forget to collect the payment from us. What's most disappointing is when this was pointed out to them after calling on four different occasions, and sending one email through their portal in a matter of a day. They were unapologetic and simply didn't care about any of my concerns and tried to say that the dogs were not friendly towards people which I know to be false when we have had them under the care of other doggy daycare's on numerous occasions. Unfortunately, the one the one we go to was booked for the time frame we needed, so which forced us to give this place a try. Once I mentioned this fecal matter, I was told they were also not friendly to the people there and they were scared to clean them. The next thing I was told is that they tried to clean them, but they didn't want to get bit. You would think I brought full grown aggressive dogs there. Please bear in mind that they are 8 and 35 pound cavapoos and we have never heard this from anyone a day in our life. They are sweet dogs that are friendly, and if they don't feel like being bothered, they stay to themselves, but never are aggressive in any manner. The next thing they went on to say was that they did not like the dogs and we're not friendly to them either. Once I mentioned how disgustingly filthy our dogs were, then I was met with oh they played with the dogs all day and that's why they were so filthy, when just moments ago, you advised that they didn't like any of the dogs and were not friendly to them. If you're going to lie, please remember your lies before you tell another one that totally contradicts the last one. Yes, the manager could care less, but these are the owners that I'm speaking about which is even more deplorable! It likely was difficult to remember since the entire time the owner was discussing and asking for insight with someone else while we were on the phone, as if she cannot speak on her own. Needless to say, my dogs will never be back to this facility and I hope to educate other people on this place and that is in their best interest to find somewhere else to take their pets while they're on vacation! I spent an hour and a half cleaning both dogs thoroughly and trying to get the fecal matter off of the one dog and used an entire bottle of shampoo. To sum this up, The Customer Service is poor, care and attention that they put on the animals is poor, the accountability aspect is poor and rather than saying, our dogs are not people friendly dogs, they should look at themselves because they are definitely not in the right business to provide customer service to paying customers and try to assist customers when they have an issue that their establishment caused. Just to give you a visual of what we experienced when we picked up our dogs, I have attached pictures. I'm sure anyone would agree that that it doesn't have to be a baby to be entitled to a clean environment and a clean body. This is an extremely upsetting state to send a pet home in. They deserve to be treated kindly and taken care of while their owners are away. This was truly a disgrace and they are super unprofessional.