Fantastic! Will not use another service! They go above & beyond basic care. I also love how they post update including pictures after every visit. It's obvious that their staff love animals. read more

I cannot say enough good things about 5 Paws. My two walkers, Melinda and Mattie, go above and beyond. My dog Franklin is happy to see them and I know when I get home that he's been well cared for. They leave detailed reports and plenty of pictures. This is my 3rd yr using them and I'm so grateful that I can enjoy my vaca worry free. Thank you ! read more

Have to unrecommend a business I spent thousands of dollars with, tipped 30%!!!, & trusted with my home & family over many years. I never thought this would be a review I had to write, but I'm still in disbelief at how disgustingly we were treated. From spring 2015 to fall 2022, we trusted Five Paws sitters to sleep over in our home (a service no longer offered), to feed & medicate our pets, & for house sitting as well. Last November Five Paws called us just as we arrived at our destination over 1000 miles away. Jason & Jenn informed us that they would not be able to care for our pets. No apology, no info on refund, no offer to make a plan for emergency care while we would have to travel immediately back home after they RUINED OUR TRIP! "We're sorry we weren't able to work with you" is not an apology for ruining a family's trip & costing them loads of money to return home! The sitter they sent us had no experience as far as I'm aware b/c she had no bio on their staff page. She wasn't even listed as an employee. Why would you send someone with the least experience to a house with an anxious rescue dog whose history you have known and dealt with for SEVEN YEARS? This sitter looked to weigh about 90lbs, had no confidence around our big dogs, & didn't even look me in the eye nor speak to me when I met her. They told me she was new & would be helping, I assumed that meant she'd have the experience & confidence required to handle our job, which Five Paws well knew was for nervous rescue dogs. They said they sent the new pet sitter to the very first visit, & that she was allegedly nipped "but her pants took the brunt of it" & they would not be returning to our home, regardless of our dog on heart meds. No photos from them, no account from the sitter. Nothing but basically the rudest nastiest end to a trip you could possibly imagine, & serious stress & worry about our dog on heart meds. We wondered if our dog had lost her mind? Or did the inexperienced sitter trigger her? Was it safe for us to go home? I have a small child, did Five Paws care to provide info so we could figure out if he was safe? Why on earth did they not disclose the info we need to understand what happened? I later discovered a mom friend of mine runs her own pet sitting business. She said she has contingency plans in her agreement to assure she doesn't ever have to destroy a family's hard earned trip. Five Paws did not even offer any ideas of a plan to help prevent us from the losses & trauma we all suffered. They visited our home & met with our dogs before this job. I told Jason explicitly "If you don't feel safe or can't do this job, tell me now when I can change a ticket and one of us stays home." He assured me they all could handle it. It was irresponsible. They let our animals suffer, & caused us humans extreme trauma getting home. I was shocked they didn't even care enough about our pets to offer to go over & look in the windows to tell us they were still alive, considering our sick dog. I was absolutely terrified he would be dead on the floor when we got home. I called our police to do a welfare check & the officer was SO much kinder than Five Paws. Officer said our heart patient was okay & holding a toy in his mouth, eager to see someone. When we returned, our pets were traumatized. Our female dog was terrified of me (a woman) & took a while to recognize me b/c she was in defense mode (why?). Both dogs got visibly anxious & upset any time we needed to go out for weeks after that. Our heart patient dog died a few weeks later. Prior to our trip, our cardiologist told us at our next visit he could go off one med b/c he was improving. I will never believe that this traumatic experience didn't cause him to take a turn for the worse. I fully believe Five Paws' neglect killed my dog. It gets worse. They actually charged us for this horrible trauma! I was sick with a fever by the time the business owner, Jenn, contacted us a full EIGHT DAYS after we'd had to pay double airfare to return home & ruin our vacation. I was in disbelief that she had absolutely zero humane sentiment to offer us or our pets. She said she was going to refund us. Fine. Of course! But later we see she refunded all but $50, to charge us for TWO VISITS that NEVER HAPPENED! She lied and stole! You ruined our trip, traumatized our pets, one of whom DIED, you distressed years off my life with worry about my pets getting no meds or food/water, & you somehow feel justified in charging me for this? I now wonder if they charged us for all those past overnight visits & never actually performed them? How do you feel safe enough to sleep beside a dog who you later refuse to care for, & abandon for days without food or water? Anyone with an ounce of professionalism or morality would be ashamed to charge for a job they failed & refused to perform. My dog is DEAD. Jason and Jenn, do you care? read more

We were here for our pup's birthday. It's a great treat for any type of dog. She loves it there! read more

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Jen and her team are truly pet people. they communicate excellently. they handle a crisis well. they are whisperers to the 3 feral cats who join my 3 cats. they don't complain when the fox took the food bowl to goodness knows where. and the dogs love to see them and have a playdate.... read more

They are the best in Delco! All of the staff are true pet people. Our dog loves them all. Great price and flexible scheduling. Very easy to use. read more

I use Five Paws for their dog sitting services. My dogs are older and have the smooshed faces and every one of their sitters (I've probably had them all) are great (walking them in lower temps, hanging in the yard when hot/ giving meds, etc.). I was always anxious leaving my pups at the kennel (being older, stress) and knowing they would be at home, in their comfort zone, in the AC, checked on regularly made going on vacation a much nicer experience! The owner is super nice and helpful, and gives you a positive feeling about the company she runs and the folks she employs. read more

highly recommend Jen and her team to care for your 4-legged family members. We always feel comfortable leaving our kitties in Jen's care. Not only are our kitties happy and well taken care of, but look forward to the daily updates and fabulous pictures they send. We can't say enough great things about them! read more

We have been so lucky to have Five Paws as our sitter. We know that they take care of our fuzzy family members just like their own and the peace of mind we get makes going away less stressful. read more

As many others have said, I really want to give more than just 5 stars to Five Paws! I am so thrilled with their service and my dog was incredibly well cared for (and even extremely happy) in my absence. After last minute having to make (social distancing friendly) travel plans for the Thanksgiving holiday (which would require me being out of state longer to clean test for COVID before returning), I was in a bit of a frantic panic. My mom moved about an hour away this past summer and is no longer able to do early morning walks (I am extremely grateful and lucky that she was able to fill-in whenever I have needed until now). The main issue is that my dog is not the friendliest (which is a huge understatement). I desperately researched online for the highest rated dog walkers/sitters (and even some boarding options), cross compared/stacked up against total # of reviews. Five Paws was consistently the #1 choice/preference. I reached out via their contact form, noting I was slightly (extremely) nervous about the whole process and wasn't sure/confident about how things would go - particularly as I would not be able to change plans to return early if something happened. Jenn got back to me right away and said they could make it work. She also reassured me that there would be a pre-meet and greet with the actual sitter/walker who would be coming each day, in advance. Turned out, there was nothing to worry about! We met Michelle on Sunday afternoon and my dog absolutely loved her - right from the get-go (which almost NEVER happens)! That put me at ease (or as much ease as I was going to feel until after the first few days away). We walked my dog's normal routes, and I showed her where everything would be inside that she might need, including cleaning supplies in case the dog had an accident. Michelle took everything in stride, and didn't even mention how my house looked like a complete disaster zone (thank goodness)! Throughout the entire time I was away, without asking, I received daily photo and text updates on how things went/were going after each visit (and honestly, they were some of the best photos of Suzie in years!). Michelle even said in one of her first updates that my dog was just "the sweetest". My actually-very-lovable Suzie Q is high energy and a former foster. She is very territorial/protective w/ a really loud/deep bark, and she comes off/looks very scary when she growls. Most people wince (out of complete terror) until they get to know her. Suzie is also very strong (and stubborn/strong-willed) if/when in "protect" mode - usually against another human/dog she sees walking nearby. To say I was extremely worried would be an understatement, but things went extremely smoothly the entire time I was gone. From a practical POV, the price was really great (exceptional even, based on the level of care and attention/service you actually get for the low cost), and there were many options to choose from including an overnight in your own home, an almost overnight (which includes a playtime visit "before bed" and a walk first thing the next morning), and walk/quick potty breaks in varying time lengths (you indicate the normal walk hours in your profile and they try to accommodate as closely as they can). Each includes food/water refreshes and treats/play (and meds, if needed). While I didn't use it this time, I was also impressed/excited that they even offer small extra inclusion services, as needed/requested, to do tasks like watering your plants or bringing in the mail for you. The whole process was quite easy/painless (except for one glitch early-on before I left where the required profile info/details/summaries about my pet which you create on each owner's online account page in the Five Paws company's system, didn't save the first time around, and I had to redo the whole thing - not really a big deal, though). The fees for holiday scheduling were also not exorbitant. I provided two house keys - one for the new lockbox they had available for purchase to allow easy house entrance/access (and which is now mine to keep) and one that they will keep in their office safe box in case there is ever an issue (*note: two keys were not required but strongly suggested to ensure a backup option is always available - and, I already had spares available, anyway). In all, I felt extremely well informed and taken care of - from start to finish. Our sitter/walker, Michelle, has already said she looks forward to sitting for Suzie again in the future, and to be quite honest, both Suzie and I couldn't agree more - we can't wait to use Five Paws again! Thank you so so sooooo much. I can't even begin to convey just how much of a huge relief it is to know now that I have a safe and reliable alternative for Suzie Q whenever I may need to travel for work/personal. 5+ stars for Five Paws - you're the best!!!! read more

Jenn and her team have taken great care of our Chihuahua for four years. They're super friendly and always take time to build a rapport with our little guy before taking him on a walk. We receive photos from during the walk and the team makes sure to play with him and check his food and water before they leave. He usually sits and stares at the door after they leave, hoping they will come back and play more. The team has also stayed overnight at our place and they're always tidy and responsible. The office has been flexible and understanding when we've needed to cancel a walk last minute. Usually when there's a new pet sitter, they travel with a seasoned walker and get to know the dogs, which we appreciate. The app is particularly helpful in scheduling and adjusting appointments. We've genuinely been very happy with Five Paws. read more

I started using them about a year ago when my current pet sitter moved at the last minute. The entire five paws team was very flexible with the short notice. My cat has kidney disease and requires 2 visits a day for feeding. They did a wonderful job giving Kitty her medicine, feeding her, and spending time with her while I was away frequently. They always make sure the house is locked and alarm on before leaving, never had any issues (and they even brought the mail in). I definitely trust and recommend them. read more

Five Paws of Delaware County - Dog Walkers Near Me - Aston, Pennsylvania

Great dog sitting service! I've used them regularly since I have started back in the office on a part-time basis .... my dogs love the sitters, and 5 Paws puts up with my erratic schedule with a (virtual) smile. I would definitely recommend! read more

I have been using Five Paws for almost three years now and I LOVE them. Their website is easy to use to book services, and the confirmations are quick. One of my cats is, to out it mildly, not super friendly, and both of them are seniors. Five Paws' sitters are very experienced with both situations, and whereas I had previous experiences with sitters who would literally stand at the front door and throw kibble on the floor because my cat hissed at them, Five Paws sitters are calm and friendly and take any hissy kitties in stride. They are also great with special diets and medications. Of course we also get texts and photos. I wouldn't leave my babies with anyone else. read more

We have used 5 Paws Delco for the past 7 years. Jen and her team are incredible with our dogs and cats...I can't recommend them enough! All of the sitters have been caring and reliable (special shout out to Teagan- amazing!). read more

Love Five Paws of Delaware County! Great communication with the sitters while we are away, the care is amazing & our pets love them too! They deserve 5+++++ stars. read more

Best dog walkers/sitters I have encountered. Why? They truly CARE. Nothing is too much trouble and their pricing is very fair. Give them a try; you won't be disappointed! read more

Five Paws of Delaware County - Dog Walkers Near Me - Aston, Pennsylvania

So grateful for the team at Five Paws! Our dog is 16 years old, mostly deaf, doesn't see well, but she just loves her mid morning visit, walk, and feeding. We adore our regular walker, but it's so great to know that our request will always be covered - and the entire team is just great. Thank you Five Paws! - Mia's family read more

I never have to worry when five paws is taking care of my pup. Ive used them for years and am so grateful to have them on board. I never think twice about how my pup is doing, and love the daily pics that they send. Will never go anywhere else. read more

Can I give Five Paws more than 5 Stars? Wish I could! I have been using Five Paws for several years. I am moving and unfortunately they do not service my new neighborhood. Dependable. Efficient on line scheduling. Accommodating last minute requests. Holidays. Weekends. They do it all. Responsive to questions and concerns. Walkers who actually CARE about your pet. Above and beyond all reasonable expectations every day. Every time. I cannot day enough wonderful things about Five Paws!!!!! read more

Amazing pet sitters. We have been using them for years when we go out of town and need someone to check in on our cat. They always do a great job and they send us lots of pictures of the visits. read more

We have been using Five Paws of Delaware County for 4 years now and have been extremely happy with them. The communication has been great - we can text or call with any last minute changes and they are very responsive. We trust them with our puppies and couldn't be happier! read more

We've used Jenn and five paws since we moved to Delaware county- they are a fantastic bunch ! The ease of their service online is exactly what I was looking for, they are so flexible, with great rates, and best of all- the person are wonderful. We have had nothing but positive experiences and the people really care about our dog! She loves her walks and looks forward to them!! Thanks Five Paws ! read more

Amazing Service! This is was the first time we have ever used an in home pet service and I was extremely nervous as my pets are my babies! I was able to go away and not worry at all! Eileen was absolutely amazing and went above and beyond to care for our 11 year old Cat and our 5 year old very hyper Old English Bulldog! They send daily updates and truly care for your pets! You will not be disappointed! They also have an AMAZING online booking system! read more

I have used 5 Paws on and off for a few years. But last October I needed someone to take our little Yorkie Piper for a potty break every day. Jenn sent Eileen to us. Eileen was our angel! Eileen came to be a very trusted friend. She was so good with our Piper. Listened to every thing in order to take good care of Piper. Piper had multiple health issues and Eileen gave her lots of extra love. Unfortunately, Piper recently passed away. I will miss Eileen and Five Paws and their compassionate care so much. I highly recommend Five Paws as they are very professional and very trustworthy with our fur babies. read more

I've been using Five Paws for about 6 years now for my dog, Bailey. They always leave a nice note on the daily happenings. I can see on-line when they have been there and walked/played with Bailey. Much as I hate leaving him, I feel confident he will be extremely well cared for and happy. read more

I have used Five Paws for several years now. They have always been able to accommodate my pet sitting needs, are trustworthy and incredibly reliable. I truly couldn't ask for a better service. The sitters are fantastic and always provide frequent updates on my dog when we are away. They are the best! read more

I'm so thankful we found Five Paws! When we moved out of the city I felt like I struggled to find a reliable and reputable walking service and then FINALLY we found Five Paws and I was so relieved. Jason has been our walker when we are out of town or simply just need someone to help take care of our lab Penny due to working late or social plans. He always sends me updates after he takes care of her along with AWESOME pictures! She always looks so happy and Jason is always so reliable that I get the peace of mind that I need - win win! I highly recommend Five Paws if you're someone like me who felt like they struggled to find a reputable walking service and appreciates getting the updates once a service is complete to know your pet is being well taken care of! Special thanks to Jason for always taking care of Penny for us!! read more

I can not recommend this service enough. All staff is very professional and loving with our dogs. I can relax a little when I am away from my furry kids knowing that Five Paws will be taking excellent care of my dogs. Their communication is outstanding as well as an easy billing system. I give a heartfelt 5 paws rating for Five Paws. read more

I am so happy that I found Five Paws. I've always boarded my dog when we go on family vacations. But my dog is 12 years old and it became very stressful and difficult for him. I did try one other dog walking service in the past and was hesitant to try again as it was not a good experience. The sitters at Five Paws treated my dog like one of their own. They kept me updated every day, sent pictures, and made me feel confident that my dog was in great hands so that I could enjoy my vacation. I would highly recommend Five Paws and look forward to using them again. read more

I could not be happier with Five Paws and can go to work each day with the knowledge and comfort that my puppy will be safe and happy. I lost my beloved dog to a horrific accident and my new puppy is my salvation. I needed to find a service that would treat him like their own and Chris and Five Paws do just that. I love the notes each day to tell me about their adventures. A terrific team who clearly love what they do and care about the family - two-footed and four-footed. We give them a paws up rating! read more

Five Paws is the best! Our pup was still very small when we started working together and Jennifer met us in our home to set up our service. She really listened to what we were looking for and as being a first time dog owner she answered every ANNOYING question I had. They were super flexible in scheduling and truly care about your furbabies! Heather, our sitter, is so attentive and caring. She is super communicative, and we always get a text/photo at the end of each visit. I love that she has a hand in raising our pup. We are lucky! Pricing is more than fair, and they are highly recommended. read more

I interviewed 3 or 4 different pet sitting/walking services when we got Roxy in the summer of 2014. After meeting Jenn (owner) then Melissa (dog walker) I was immediately convinced they would take the utmost care of our puppy, and they certainly didn't disappoint. I initially used Melissa twice per day then moved to 1x/day as Roxy got older. Melissa was great with Roxy and very flexible to my needs. I can't recommend their services enough! Even when Melissa was unable to walk Roxy for last minutes appointments, Jenn was able to assign another walker that was equally as great! We've recently moved abroad, and that is the only reason we no longer use Five Paws. read more

Kim & Puppy Matilda give Five Paws 5 Woofs! My sister Jenn recommended that I reach out to Five Paws to see how they could help me with Puppy Matilda when she arrived at my house on December 20, 2104. Matilda is now 20 weeks (March 15, 2015) as I write this testimonial and I could not be more pleased to have found this service and great partnership. Owner & Schedule: Jenn could not have been more helpful when hearing that I would need help with Matilda. Jenn help me create a schedule for Matilda to help with her crate training that had 3 visits a day to make sure 1) she kept consistent with crate training 2) provided enough potty breaks, 3) could eat around mid-day since she had to eat 3 times per day 4) and get enough play time to burn off some puppy energy. She also said we could add more visits if this was not enough visits to help puppy Matilda through the first few months. They were also available for 2 visits Christmas day as the vet suggested I could not take Matilda to my brother's house since they were not sure if she had kennel cough from the breeders. Melissa fed her dinner and did a play date a few hours later.....this was a great help to me and let me enjoy Christmas with my family and still feel good that Matilda had someone nice to look after her. Also, Jenn is super organized too with a nifty computer system to register your pets profile. Pet Sitters: Melissa was assigned as primary and Morgan as back-up. Both ladies are so sweet to Matilda and truly adore/love pets. They love Matilda like "Aunts"/family. They are the reasons Matilda is so successful at 20 weeks. They are both super neat too and make sure to wipe up any spills from Matilda, put the leash/treats back in place and wipe up her muddy foot prints (as this winter has been muddy & wet). They even put my trash bins by the garage and bring any delivered packages inside. Communications: Melissa and Morgan leave a note after each of the 3 visits to let me know what Matilda did with them, such as potty, had for snack or at her lunch, what they played with her at playtime (e.g. fetch) or if she was people/bird watching in the yard. They also would note when Matilda learned some good behaviors from me such as sitting for treats and they saw it repeated with them. These notes make me feel extremely connected to Matilda upon arriving home after work. Also, they reminded me what a good girl she is and how quickly she is growing up! The best part is when Melissa sends me a video clip or photo of Matilda as it seems she can be such a "Silly Tilley" on occasion. Overnight visits: This is a great service to offer and Matilda loved it (as did I!). I had to do one night away for a business trip and thought why board Matilda as she is only 20 weeks. I added a dinner visit and the overnight visit - Matilda didn't miss a beat and loved the extra quality time with Melissa. Overall, this is the best investment I've made in helping Matilda get off to the best start at being a great puppy (and a future great dog). Five Paws is in a partnership with me and I couldn't be more pleased with Jenn (owner) and Melissa and Morgan (pet sitters). If you are getting a puppy or have a dog now - call Jenn and see how her team can be part of your and your dog's life. read more

Five Paws of Delaware County are the best pet sitters/walkers I have ever worked with! Justin and Lauren took care of our pets for five days recently. It was our first experience with Five Paws and they were the most attentive and caring and communicative of any one we have ever worked with (including family)!!! We received photos and texts daily! And even a phone call when there was a health related question. Excellent !!!! Very highly recommend this team!!! read more

We started using Five Paws in an emergency situation. My dad always watched our cats and he got sick and passed away. So what - never go away again or take a chance and hire professionals to do it. Immediately I saw how well they did. And they literally saved my life. My cats are very spoiled (completely my fault). Each cat has a specific way to eat, what to eat, etc. and the cat sitters at Five Paws didn't bat an eye. They are amazing! They take care of my cats like we do and that is saying a lot. I don't know what I would do without them. Like I said - they saved my life. read more

I have used Five Paws for about a year and they have been excellent. They are very well organized, flexible and the staff are very professional. My two dogs have been happy and healthy since they started with Five Paws. I highly recommend Five Paws! read more

We use Five Paws for all of needs including potty breaks, dinner time feedings, and overnights. We have been using Jenn and her team for the past five years and can't imagine using any other service. They go above and beyond. We love coming home to their notes and updates and texts with pictures while we are away. We are very particular in the care of all our fur babies (2 dogs and 4 cats), Five Paws has gone above and beyond to accommodate all of our requests and needs. The online scheduling requests is super easy to use and I love that you can view all of your booked visits. read more

Chris (our dog walker through 5 Paws) is the best! Jen and her staff are top-notch. Great service, always available when you need them, easy online scheduling and payment...overall a wonderful dog walking/cat sitting company. read more

Five Paws of Delaware County is an exceptional pet sitting service. A+ Highly recommended. My wife and I have never felt a better level of trust and satisfaction with such a service. We have a mix of dogs, cats and even two chickens....and this service goes out of it's way to confirm all is well. I've experienced many services from west coast to east coast as we've moved for jobs, and Five Paws easily outshines them all. Rest assured. Service rates are reasonable and the care is top notch. read more