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    Great Valley Pet Hotel

    3.9 (19 reviews)

    Services - Great Valley Pet Hotel

    Pet boarding

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    Temperature controlled rooms for your pets' comfort!

    We highly recommend the Great Valley Pet Hotel for dog boarding. Our 1.5 year old border collie needed boarding when we were away for 10 days; although she was initially anxious, Mark, Halle and the team really helped her settle in. GVPH allows you to bring familiar foods, toys, and clothing for your pet's comfort. They offer 1:1 and group play, with daily treats and email updates with photos so pet parents remain informed on their pup's adventures. This was a very positive experience for all of us, thank you Great Valley Pet Hotel!!

    This was how we picked him up!
    Lauren A.

    This was my first visit to great valley pet hotel. My dog Toby is a two year old neutered chocolate lab and has been kenneled many times before. He is very sweet, loves other dogs and people. We chose this location for its prices and dog day camp option, which we knew our dog would love. Sunday morning we get a call that our dog had blood all over his run when they went to check on him. They called asking if they could take him to the vet because his eye was swollen and they couldn't find where the blood was coming from. I got. Call that he had a hot spot from the heat and humidity caused by his kennel stay. The bill was 250 dollars and WE WERE RESPONSIBLE to pay!!! After going and back and forth with the owner she agreed to pay half, claiming it wasn't their fault but she feels bad that we don't trust her! We picked him up two days early and this is what we came back too! Beware of this place!! The owner tried to apologize but our dog looks like he was attacked and beaten!

    Bite wound

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    6 months ago

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    4 months ago

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    1 year ago

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    2 years ago

    Our dog has special medical needs. She was very well cared for and came home happy and healthy.

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    I was so happy with the care my two German Shepherds received during their visit. Highly recommend GVPT.

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    10 years ago

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    8 years ago

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    14 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    15 years ago

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    10 years ago

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    Ask the Community - Great Valley Pet Hotel

    Review Highlights - Great Valley Pet Hotel

    They offer 1:1 and group play, with daily treats and email updates with photos so pet parents remain informed on their pup's adventures.

    Mentioned in 2 reviews

    Read more highlights

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    What A Good Dog - What A Good Dog

    What A Good Dog

    (38 reviews)

    My 6 month old puppy Finn was a nervous wreck when we rescued him. We believe he was taken away…read morefrom his litter mates too early and therefore has little social skills when it comes to other dogs. His fear was occasionally exhibited as aggression and in puppy Kindergarten with our trainer Linda and her assistant Michele we made the decision that he needs to be in daycare ASAP while still in puppyhood to help him with his anxiety. At the time WAGD wasn't accepting any new dogs for daycare but Linda and Michele went to bat for Finn and I couldn't be more grateful. Finn has now been going to day care 3-4 times a week for about two months and last week one of the employees there texted me a video of Finn playing with another dog (I was worried he'd only ever be allowed to do individual play there). I could see the employees keeping an eye on things making sure both dogs were behaved but it made my heart so happy to see Finn interacting so positively with another dog! They have a life long customer of Finn and I! Thank you WAGD Staff! I know Finn (Ears) is in great hands when I drop him off each morning and I appreciate the work you do with him.

    Facilities are very nice but (1) the people who staff the intake desk are rude, (2) EVERYTHING is…read moreala cart and costs alot (e.g., except for brief potty walks your dog will be caged for the duration of boarding unless you purchase play time). My preferred boarding and daycare facility is K9 Resorts Hotel in Malvern.

    Playtime Pet Resort - The pet kitchen at Downingtown includes labeled cabinets, stainless steel appliances, and fun dog-themed wall art...

    Playtime Pet Resort

    (2 reviews)

    Started Gracie here when she was just a few months old to help her build her confidence and…read moresocialize via the daycare program. She loves it here, which speaks of how well she is engaged & treated. I now also use bording for weekend get aways & vacations knowing she will be safe and well cared for! Clean, modern facility with absolutely amazing staff! Prices are reasonable.

    I've waited three days before writing this, expecting that someone from ownership or management…read morewould reach out personally to express concern, apologize for the situation, or acknowledge the significant disruption and expense this caused our family. As we were preparing to leave for a trip to Italy this past Saturday, we received a call from the kennel caring for our dogs informing us that one of our dogs, Alfie, had escaped. What was most surprising was that the purpose of the call seemed to be asking whether Alfie had ever done something like this before. He hadn't. More importantly, one would reasonably expect a kennel to have secure fencing and proper access controls in place to prevent this type of situation from happening in the first place. Anyone who knows Alfie knows he's an incredibly sweet and adorable dog -- but he's certainly not some canine mastermind. He's no Steve McQueen in The Great Escape. The fact that he was able to get out raises serious concerns about the facility's security and procedures. It is now Monday evening, more than 48 hours later, and we still have not received a single call from the owner or management. I don't believe a single incident automatically means a business should be condemned. Mistakes can happen anywhere. But when a business fails to take ownership of a serious event after it occurs, that says a great deal about how they value accountability and customer trust. I sincerely hope no other family has to experience something similar.

    FuzzyButtzRUs

    FuzzyButtzRUs

    (6 reviews)

    Robin has been walking my dogs for several years. She absolutely loves animals, and treats my dogs…read moreas if they are her own. When I had to euthanize one of my dogs in March of this year, Robin cried when she heard the sad news. On one occasion, my smoke alarms were going off for no apparent reason. She went beyond the call of duty to assist with dealing with the problem while I was out of town. Robin is extremely reliable and trustworthy. I was lucky to find her. My dogs were lucky too.

    DO NOT USE THIS SERVICE!!! My dog was starved from Friday night until we returned Sunday night…read more We used her services twice before and fully completed the information sheet when she came out to meet our dog prior to the first visit. I also leave instructions with mobile numbers on the countertop. I booked her services last weekend overnight and all this weekend. We returned and all of the dog food and meds were still in the frig. When I called her, she said I was supposed to call her back to confirm this weekend. And she called my HOUSE PHONE and left a message Friday. WHAT?! How on earth can you run a business with animals so carelessly?! Not only did she not document this weekend in her 'calendar', she didn't think to call at least the day before AND / OR call my cell?! Inexcusable. We have only ever used pet sitters, and I have NEVER had anyone this unprofessional. Of course, it was her birthday weekend. Maybe she couldn't be bothered.

    Great Valley Pet Hotel - petboarding - Updated May 2026

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