This place is terrific. People so nice to both human and canine! Its clean, well staffed and reasonably priced. We use the daycare. My dog loves it. They even have an small outside area. They offer numerous services. I highly recommend them if you want a happy, safe place to leave your dog. I have also used the boarding services. Never ever had an issue and we have been going for over 2.5 years! read more

Yes, I've written before but if you think you think your pup is just about the dearest, the smartest most loving creature you wouldn't trust some stranger to care for, Lucie's Palace is a one and a million find. A full time retreat that is staffed with smart, professional dog lovers keenly aware of each dog's personality, they bond with them , they know if something isn't right, or if your dog seems unhappy, because they all get special time with the staffers who truly love these animals and the doggies know it. Superb haircutting, fabulous bathes and special ones If your dog requires it. they're kept busy all day with a myriad of toys,water tables , they run around outside and you can watch all this on big screens that they have in their lobby. Large dogs have their own play areas son no worry the huge Bernese Mountain dog will sit on your precious 10 pound baby .. I can't recommend Lucie's enough and folks, there really is a delightful Queen of the palace ! If you're looking for a home away from home for your family member, where nothing is too much to ask., a special diet , a little extra attention and where every single person knows your doggie like they know their own, you owe it to your pup and your piece of mind to try the incomparable, Lucie's Barkingham Palace. Colleen Chance read more

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They do a great job with our dog Rocky you can tell they love dogs our go to place whenever he needs grooming

This low rating does not reflect the wonderful customer service and awesome grooming service experiences I've had at this establishment. The low rating is for the blatant disregard of public health and safety. Just weeks ago, the entire company was shut down due to a COVID outbreak among the staff. Before that happened, I noticed that very few (if any) employees were wearing masks. This concerned me because I'm sure they interact with dozens of customers a day. Also, it's been proven that domestic pets can be asymptomatic carriers of COVID. Today, when I arrived, there were at least 3 employees I spoke with who weren't wearing masks. One employee was coughing. I have lost several loved ones to this terrible virus. We're still in the midst of a global pandemic. Mask wearing should be enforced, especially by businesses who have already been negatively impacted by this disease that can still be fatal, despite the fact that many are vaccinated. I took a photo of a sign that was displayed but was clearly not being enforced. I will not be returning. read more

Lucie's Barkingham Palace - Pet Groomers Near Me - Malvern, Pennsylvania

After a couple of bad experiences at Pets Mart, I asked my veterinarian where I should be taking my dog. I wished I had asked him earlier! He said the ONLY place he recommends is Lucie's. I made an appointment, and he was so right! My dog was groomed beautifully. I couldn't believe the difference, and wished I had asked my vet a long time ago. In addition to the fantastic grooming, the staff were wonderful. Lucie came out to meet me when I picked up my dog. She wanted to introduce herself and make certain that I was happy. I defintely was! I was just not happy that I hadn't thought to ask my vet to recommend a groomer before! read more

We LOVE!! Lucies! They are my go to dog hotel in the area and take excellent care of my pet. everyone in the office is always so nice and friendly and I love seeing the other dogs when you walk in couldn't be happier to have this place around!! Only thing I wish They had are cameras. Not because I don't trust them, because I miss my dog lol but they always send pictures when asked! read more

Lucie and her staff care greatly about your pups. They are super professional and know their allergies, preferences, personalities. You can also get your doggy fresh and groomed before you pick the up from daycare/boarding. Both our dogs who are typically super needy (shepherds, amirite) go bonkers and don't even turn around to say bye when we drop them off. So I think it's safe to say they also give the Barkingham Palace 5 stars! read more

Today, my long haired dachshund Clydesdale had his first " spa" experience at Lucie's. Randi, his groomer, not only exceeded expectations, but also found Clyde's baby teeth behind his canines were causing him pain and need to be extracted! This is a huge deal. Our vet sees Clyde regularly, but has never, ever looked at his teeth like Randi did today! Clyde's grooming was perfect! Now he can enjoy the summer heat without all the extra hair weighing him down. He looks amazing, thanks to Randi! No offense, Petco, but Lucie's is in a league of its own. I am a fan! Thank you! read more

We boarded our puppy Teddy with Lucie's twice this summer and are so happy with our experience. We had used another popular local facility last summer, and were frustrated with how difficult it was to talk to an actual person or get a call back when wanting to make a reservation. Decided to try Lucie's and I am so happy we did! The staff at Lucie's is extremely welcoming, attentive and responsive. They sent us photos and videos of Teddy while we were away. We can tell our puppy was well cared for and had plenty of play time. Thank you Lucie's Barkingham Palace! read more

My 18 month-old lab mix and I are thrilled with Lucy's doggie daycare. Nick does a great job grouping the pups by size and play style, supervising staff, and creating a warm, welcoming, and safe environment. Everybody is friendly and accommodating. Most importantly, Dobie loves going to 'camp' and comes home happy and tired. Though Dobie didn't quite love his recent bath at Lucy's, he looked great afterward. Dobie and I give Lucy's 5 paws, er,stars. Woof! read more

I started bringing our Georgie boy to Lucie's recently, to keep him busy while we're at work. I think the prices are fair and love all of the staff members I have met. George loves coming here and socializing with the other dogs. I'm happy we found Lucie's to keep our sweet puppy occupied while we are working. read more

I took my year old Scotty to be groomed. She was a little skittish and Judy was just absolutely wonderful with her. I am just so happy that we found them and I highly highly recommend their grooming people Prior to going I spoke with Lucy and was so impressed with her. She has a wonderful facility there, so check it out. read more

We used to take our dog there for doggie daycare when we needed to (2016-2017). We only used Lucie's for that & thought it was great. We boarded our dog there for 10 days in 2019 & when we picked him up he had an obvious cough. We took him to the vet & they said, "yep, kennel cough. Where has he been?" Only Lucie's for boarding (we had not needed doggie daycare in that time frame, he doesn't like the dog park, he never had a single symptom the 5 weeks since his last groom, which is done in a small facility & not kept there additional time after his groom is done). After leaving the vet I called Lucie's & requested that the owner call me back & told them that my dog contracted kennel cough while staying there. I was told "okay" by the person on the phone & when I asked if they were going to do anything about it she said "no". I still requested the owner to call me back. The owner did NOT call me back to address what had occurred. I was worried about the other dogs that might still be at their facility exhibiting symptoms & new dogs coming in. I was not asking for anything from them. That response of lack of care just rubbed me the wrong way & I knew that we wouldn't be returning. Fast forward a few years later (now 2022), I posted this review on another platform & got ATTACKED by Jeff Greco, the owner who didn't bother to address the phone call years ago but wanted to attack me for posting my review. Mind you, no one on that feed had suggested his facility as a good place to take a dog for doggie daycare. Only that it was a place to be avoided. I hope he doesn't verbally attack clients like this in person. If he had just ignored & allowed my honest review on a public platform or addressed my concern via PM, I wouldn't be writing this review today. I'm glad we never brought our dog back & I'm sorry for all the referrals we've had that I've heard other complaints about Lucie's terrible responses recently as well, but I'll allow those people to post the details themselves.​ read more

My Graci had serious limitations due to a genetic condition and had never been boarded before a recent stay at Lucie's. The people at Lucie's took such good care of her and went out of their way to make sure she was comfortable and safe. Graci had a great time. I was very impressed with the quality of care and the compassion exhibited by the people who work at Lucie's. I would highly recommend this kennel. read more

I took my mini bernedoodle, Margot to Lucie's Barkingham Palace and she saw Miguel. He did a great job, she has a perfect haircut and he listened to what I wanted. I can tell he was very good with her because she was happy when I picked her up and he said she was very good for him. I would definitely recommend Miguel. read more

Lucie's Barkingham Palace - Margot's haircut - Pet Groomers Near Me - Malvern, Pennsylvania

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They always do a great haircut and groom for my dog. They are always so friendly and nice as well!! My dog is a bit easier, but my moms dog has anxiety and does not like to be groomed at all, but they are so patient and nice with her!! I've never had a bad experience here :) read more

Lucie's Barkingham Palace - Maya and her new cut! - Pet Groomers Near Me - Malvern, Pennsylvania

I took my blind, special needs dog to Lucie's for boarding. One of her medications ran out mid-stay (my fault). They called my vet, confirmed that it was in stock, then called me and asked if it was ok to retrieve the meds for me. I paid only for the meds, not for this amazing extra service. They took the very best care of my dog. When I called to check on her, the person at the front desk actually retrieved someone who was working in the kennel - that person talked to me about my dog's eating and sleeping habits and no one made me feel like I was being high maintenance (I definitely was). I will always choose Lucie's for boarding. read more

I am very impressed with Lucie's! My puppy loves Daycare and is always super excited to go back. Staff are well trained and responsible. My puppy has been sick this past week and both the manager and owner called me to check on him. They are very compassionate and I trust them with my fur baby's care! read more

Lucie, her husband Jeff and the staff really care about the animals. I have been a long time customer and my dogs love the staff, they just like to visit to say hi. I know that I can leave my dogs in their care and that they will be safe. The nice thing about Lucie's is that you can drop your pet off at daycare anytime and they don't have a required amount of time that they have to stay, and great prices. I drop my dogs off, run an errand and then go pick them right back up. Also, your dog doesn't have to be crated while they wait to get groomed which is what attracted me to Lucie's in the first place. Another point to make about Lucie's is if your dog is in daycare and is a little lame in the hips or injured they will make sure that your pet doesn't play too much or too hard and keep them protected from further damage. I recommend Lucie's Barkingham Palace if you want your dog to feel safe, comfortable and like part of a family. read more

A five woof review. I like Lucie's because our dog gets to hang out "free range" style with other doggie guys before and after his grooming. He isn't just stuffed into a crate to wait his turn as dogs are dealt with at some franchised pet places. The groomers seem to really like their canine customers, in addition to doing a good job getting our pet clean and sweet smelling (or, at least until he rolls in something in the backyard at home). *update: Lucie's will be moving in the near future from its current convenient Devon location, farther out on Lancaster to Rte 29 in Paoli/Malvern out by the new Wegmans. Reaction from Main Line doggies is :-( read more

Lucie and the staff were excellent with our GSD. Coming from out of town and considering her size and energy level, we weren't sure who we could trust with our large pampered pooch and after the experience she had we wouldn't take her anyplace else when we come to visit family again. You can tell that Lucie and the staff members all love animals and truly care about their well being, and the owners peace of mind too! They are extremely accommodating and take care of the dogs like their part of the pack. Four paws up! read more

Lucie's Barkingham Palace - Your dog will do this the whole way home! - Pet Groomers Near Me - Malvern, Pennsylvania

Very reasonably priced daycare in the Malvern area and dogs had a fabulous time playing. I wish I knew about this place when we first moved here having taken them to other places that were far more expensive. They get the same great care right here! Highly recommend. read more

Lucie's Barkingham Palace - Before grooming at Lucie's... - Pet Groomers Near Me - Malvern, Pennsylvania

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Lucie's does an amazing job with our dog, Lola. We board her here whenever we go on vacation. Lola was super timid and shy when we first rescued her, so we were really nervous to leave her anywhere overnight. Jill and Nick are who we tend to have the most contact with, and they are both extremely professional, friendly, and reassuring. They even sent us photos and videos of Lola while we were away for 10 days for our honeymoon. We are 100% those "crazy dog people" who treat their dog like their baby and we feel perfectly at ease leaving Lola at Lucie's. The staff are so accommodating and the facility itself is really clean and organized. We don't even live near Lucie's - we drive about an hour each way to board our dog here because we know she will be safe, comfortable, and well cared for. We are so thankful for the staff at Lucie's Barkingham Palace and would not hesitate to recommend them to anyone who is looking for a place to board their dog! read more

We have been coming to Lucie's for about a year now. I am a small business owner that operates on word of mouth business. When I hear good things about a place ,I need to go check it out. We have 2 dogs and one of them had separation issues, notice how it said HAD. Lucie and her team are great! Everyone is friendly and loves animals. Our dogs love going there and we love taking them there. Daycare, boarding and grooming are all amazing and the pricing is reasonable. We have been taking our dogs there every week, 1 or 2 days a week for the past year. I highly recommend Lucies to anyone who is looking for pet care. Any negative reviews about this establishment must have went to the wrong place. read more

Lucie's Barkingham Palace - This place is so nice - Pet Groomers Near Me - Malvern, Pennsylvania

I started bringing my dog, Cookie, to Lucie's for daycare about a year ago. I had just rescued her, she was (and is) very active, and we have been working on her manners. Lucie and her staff have been absolutely wonderful with her (and me). They have worked with her to become more social and she is doing really well. Cookie is always excited and happy on the days she goes to see her friends at Lucie's. On a few occasions, she has even cried looking out the back window of the car as we were pulling out of the lot. Both Cookie and I are thrilled that we found Lucie's Barkingham Palace. read more

Well just found this on lucie barkingham page and her place is simply one of the best dog daycare/ boarding on the main line! Yes she is british like myself but my dog skye has the best playtime there away from home and is treated like one of the pack! Always greeted by all the friendly staff and rather tired at the end of her day! When she sleeps over i know that skye is in good hands! Also brilliant place for puppy classes! Simply the best and close location! read more

Lucie's recently moved from Devon to it's new location in Malvern. After our first visit it is clear that Lucie's is experiencing growing pains, with the addition of "Barkingham Palace" and new services such as daycare, boarding and training. A big reason that we liked Lucie's was that they don't crate dogs that are social. The dogs used to meander about amongst the groomers. At the new location, we were told that we would now have to pay additional charges for daycare, if we wanted to avoid a crate. Not a welcome change. I hope the folks at Lucie's can iron out some of the kinks in the service and find a solution to using crates. Until then, 3 stars is all I can offer. Hopefully these issues will be addressed and Lucie's will go back to a max. star experience. read more

Our 4 month old, highly energetic puppy (Chopin) is like an entirely different dog after spending the weekend at Lucie's, in a great way!! We had to go out of the area for a wedding and we weren't sure what to do with our new puppy. Being a first time dog owner, I was hesitant about boarding him. However, seeing such great reviews and reasonable prices, I figured it wouldn't hurt to try this place out for 2 nights. I especially liked that socialization and romping with other dogs with a large component of the stay. I could tell I was leaving our pup in good hands right when I got there. I was immediately greeted by Lucie and her friendly staff. They allowed my pup to go into the grooming room to socialize with other puppies while I filled out paperwork. They also allowed me to tour the kennel area and see the play yard. It was a good sign to me that so many other dogs were there! Lucie asked specifics about our puppy's crate routine and assured me they would do their best to make the stay as comfortable as possible. We also requested to have him get his first puppy groom while he was there. When we came back on Sunday to pick him up, we were greeted by a freshly groomed and very tuckered out pup...which was a great sign! We knew he had a ton of puppy energy to get out, and Lucie's was the perfect answer for that!! Even the day after, he has been acting much more calm for us. We'll definitely be taking advantage of the day care program for this reason! Thank you, Lucie & staff for an excellent first boarding experience for Chopin :) read more

Love this place for our Brittany Spaniel. Staff is caring, engaged with the dogs and they really care about them. Prices are fair and I think Lucie and her crew are really good people! It's our go to place for doggie daycare and boarding. read more

The staff does an amazing job with our dogs. We appreciate the personal care they give our dogs each time we drop them off. I highly recommend Lucie's! read more

Absolutely fabulous experience! Exceeded my expectations! Breed standard work with such personal care for Henry. So grateful to have found Lucie! Would highly recommend based on communication, service, experience and value. read more

Simba goes to daycare here and loves it. My dog is socialized and knows how to behave in groups. Something all dog owners need to do. The staff is friendly and my dog is Happy there. We went to another doggy day care for a year but the out door and in door space was limited. We like the space the dogs have to play in. Simba also gets groomed and bathed here. We love this place. Simba says come on in the playtime is GREAT!!. read more

Cut was cute, staff was extremely friendly and helpful. When I told them about my dogs dry skin they used a special shampoo that would help soothe his skin. read more

My dogs adore being boarded here. It is obvious that the staff loves my dogs too! My dogs go nowhere else for their "vacations". Highly recommend them!! read more

I took my two terriers to Lucie's for the first time today to be handstripped. This is no easy task and few groomers know how to do it. Judy did an absolutely incredible job. They were both done in about three hours when I expected them to be there all day. What a relief to find someone who knows how to groom a terrier coat. Thank you. read more

Lucie and her staff care about not only the dogs but making there "parents" feel good about leaving there dog there. We got our dog groomed there and they do not crate the dog as long as they behave. We called the day we wanted him groomed and they said no problem bring him in whenever and we'll fit him in we got there at noon Lucie took us on s tour of the entire facility and asked us what time we would like to pick him up, he was promptly done at the agreed upon time. You can tell Lucie prides herself on customer service and her and her staff love animals. Lucie and her staff take care of your dog as if it's there own. read more

Lucie's is amazing. These people honestly care about animals and understand the individual needs of each pet. They truly treat my dog like the precious child I think she is. My dog has separation anxiety problems and they didn't turn me away, they embrace that each dog is different and needs special attention. The prices are great here too, the best I've found in the area. I cannot stress how comfortable I feel leaving my dog in their care for daycare every day. All of the staff is friendly and personable. They all knew my dog's name by her second day. I'm so impressed with everything so far at Lucie's. read more

We recently moved back to the area and started utilizing Lucie four day care. So far so good. They are open early at 7 AM and that's great as I often need to drop off my dog and then head into work. We've had our dog walker pick up our dog instead of us a few times without any hassle or confusion. Good sized play areas outside. The indoor area is just a big old room (wish they had maybe some toys or something else in there) but it's fine. Friendly staff. I would recommend. read more

Lucie's Barkingham Palace is the best boarding/grooming/daycare facility around! I have trusted them with several of my pets for many years. They take excellent care of my babies and I feel great knowing that they are in such great hands! They are kind, considerate and passionate about what they do. On several occasions, Lucie has offered her boarding facilities to rescue groups for dogs and cats that would have otherwise been euthanized. She is a life saver!! read more

Got our two Shelties groomed here for the first time on Thursday. The staff was friendly on the phone and when we dropped our dogs off. We're always nervous about taking them new places, but Lucie's took wonderful care of them and they did the best grooming job ever!!! Great job and we'll be back! read more

Lucie's Barkingham Palace - Pet Groomers Near Me - Malvern, Pennsylvania