the absolute BEST. Ricardo and his team always go above and…read morebeyond. Have not found anyone better.

Over a year ago they let a substandard groomer mess up my dog's face. It was totally messed up... I…read moreasked them then for a different groomer. They said they were bringing in a groomer from a different location, which it turned out they didn't. Same girl. I tried to see if it would get better. But by his November 25 grooming, they had let her mess it up again! It took a year for his beard to get back to normal, and they did it again. So in January 2026 I asked for a different groomer. They said they'd look into it and get back to me. They never did. I had to go somewhere else. It has been over two months and they still have never gotten back, apologized, offerred a different groomer, or anything. I am not going back, but I am not going away quietly. If you want a good grokm for your dog, you will never get it at Champion. GUILLERMO, RICK, AND COMPANY DO NOT CARE ABOUT QUALITY, AND LACK THE INTEGRITY TO EVEN CONSIDER DOING THE RIGHT THING. Your dog will look better if you just do it yourself with pinking shears. Go somewhere else! CHAMPION DOG PARLOR IS A SHODDY SHAM BUSINESS STAFFED WIYH LOSERS AND UNCARING HACKS!!! IF ONLY ZERO OR NEGATIVE STARS WAS AN OPTION. IM GOING TO THE BETTER BUSINESS BUREAU!

Heidi the pet groomer at the West Chester location was fabulous! My dog is 14 years old and she has…read moreNEVER had such a meticulously grooming. She listened to my needs and took her time, my dog is older and anxious, but left the store calm and happy !! WILL be returning! Thank you, Heidi .

Great employees, always have what I want in stock and curbside pick up is so convenient.read more

I love the service here. I've been using Heads to Tails for years...both for dogs and cats…read more We have a long haired cat that gets matts on his "underside" so we have his belly shaved. Carol has us bring him in, in the early morning to avoid our cat having to deal with the noise of the dogs, which I think is very considerate, since this is an already stressful situation for most animals. Carol always does such a great job, shows a lot of patience and does what we weren't able to do...get our kitty to stay still during the process. Carol also runs the Furminator through our cat to smooth out his back and tail. He always looks so handsome when she's done and I have no doubt he is so much more comfortable during the summer months.

Just took our Cavachon, Ginger, for grooming here for first time. Her old groomer was starting to…read morefeel a little like an assembly line. Linda and Carol were awesome!!! Really make the dogs feel like they are visiting a home. Ginger tends to be nervous and stressed around other dogs. But she settled in quickly and hung out all morning between her "spa" treatments. The cut is perfect, she smells great. I am very pleased!! Price is also just right. We found our new groomer!

I'm a retired dog groomer. And I no longer Groom or have the…read moreequipment? I am so glad I found Susan. She's very good with the animals, her experience Shows When she handles the animals and does such a nice job

Sue has been grooming my poodles for over 10 years. Always kept in touch when my first poodle was…read morevery sick. She always does a good job. Always receive compliments on them after a grooming.

Huge shout out to Sarah,the store manager,for the extra time and attention with decision making and…read morefor sharing her expertise!! Amazing customer service. Did so willingly despite the numerous customers. Very impressive indeed!!

Customer service is great at this store. Less items than Paoli but the staff makes it great here.read more

Colechester Grooming is run by a wonderful professional groomer named Jenny Cole. She has groomed…read moreall of our West Highland White Terriers for as long as I can remember! They go into her establishment looking like farm dogs and they come out looking like show dogs!! She performs true miracles and cares for her clients dogs like they are her own Please call ahead because it is by appointment only. 610-388-6692 You will not be disappointed!

We have been using this kennel for many years, and 3 dogs (one of them was a difficult guy). The…read moredogs come out happy and bathed. I have watched the owners with my dogs and others. They are great dog people! I cannot recommend them highly enough!

We've been taking our dog to Buckwalter for a few years now and the Buckwalters are fantastic!…read moreAlways so pleasant, they get to know you and your dog, and pick up and drop off are a breeze. Great price for a great spot for your dog!

They do a wonderful job caring for my dog when I go in (which is often because he's old). They…read morerefer to notes, the vets will call me back when I have questions about his meds or a diagnosis. They're great

My dog is on a special diet, I can only get the food through the vet. I was three weeks late to…read moreschedule his annual preventative care appointment so they stopped my latest order for his food (little tricky don't you think?). Without this food my dog will get very sick as he cannot deal with ANY other food. So I called to make an appointment and the vet assured me the food would be shipped right away. Guess what? It wasn't. I hope my new vet that I just called keeps their promises and is a little cheaper. West Chester Animal Hospital: would NOT recommend.

It's taken me a while to write this because I found it very upsetting. We took my Pom/Poodle Mix in…read moreto be groomed at this location for the second time about a month ago. I settled on a 7 blade because he needed to be groomed and shaving was their immediate, only option given, and the 7 length they showed wasn't that short. When I came back, he was shaven down much shorter. He was not matted prior, and we verified this with the groomer before we left to ensure they wouldn't do anything I didn't want. He has a double coat and shouldn't have been shaved with what was, at least, a 2 or 3 blade. It was much, much shorter than I agreed to, you could see his pink skin through his fur. It made him very uncomfortable and cold. The shave and the few areas that were actually cut were very choppy. His ears were longer, as I asked for, but only one was actually v-shaped - the other was cut straight across and forgotten about. They didn't shave around the muzzle as I asked them to, but they charged an extra ten for it anyway. ??? He came back looking like a civil war general around the muzzle. Overall, it looked very rushed, which was really disappointing because he was there for 4 hours because we agreed to give them more time since they were running behind. They indicated no behavioral problems, only that he didn't really like his feet messed with (which we spoke with the groomer about beforehand, as he once had his paw pad shaved off by a groomer at another grooming facility). The staff has always been nice, but seemingly unskilled in his fur type, or perhaps uncomfortable with poodle mixes. It's seemingly very hard to find one who won't just shave them down, regardless if they actually have mats or not.

My granddaughter has been wanting roly-poly enclosure for over four months. We went to this Petco…read moreto get her everything she needed when she got home. She was shaking from excitement. She set up the tank and poured in the roly-poly. They were supposed to be five, but there was only one and the one that there was was dead. Her face dropped in tear started pouring. Out of the stores I've been to in my whole life this has been one of my worst experiences I have ever had.

Brenda does a great job! We were referred to her by our friends Dave and Adrian. We have a pomsky…read morepup that "blows his coat" twice a year. She clipped his nails, bathed him, and de-furred him. He looks and smells terrific! He looks half his size!! Thanks, Brenda! Highly recommend!

She is really good with the dogs and my dogs don't mind going there...I have to drug my one dog…read morecause he has anxiety however they look great