As a board member of the rescue mentioned in Francesca G review and a very active part of said…read morerescue, I feel the need to correct some misinformation left in that review. Dr. Mann and his team have always gone above and beyond for every single dog and cat we have brought to them in the 3 years of our rescue partnership (well over 100 animals). Whether it was a simple visit for vaccines or a middle of the night emergency, they have always been professional and polite. We can always trust Dr Mann to "give it to us straight" without sugar coating that animals condition. His staff has cried with us as we have made the hard decisions of letting a dog go to the rainbow bridge. They have taken their personal time to escort medical fosters to events and to just get them out of the office for awhile. They have celebrated healing and adoptions. Their staff has even adopted from our rescue. I wouldnt trust any other vet in the area with my personal pets. I am in this office multiple times a week and interact with all of the staff. Francesca's review is not based on truth in any way and we are embarrassed that her and her mother have gone out of their way to damage the reputation of such amazing people.

I am writing this review to share my experience with Springfield Veterinarian and Dental Clinic…read moreregarding the treatment of my dog's ear hematoma . When I first brought my dog to the clinic, the veterinarian agreed to treat the condition and recommended a course of treatment. Over the course of three visits, my dog underwent two procedures and one surgery. Unfortunately, instead of improving, my dog's condition continued to worsen after each visit. As a result of the unsuccessful treatment, I was forced to seek emergency care at another veterinary facility. The emergency veterinarian determined that additional intervention was necessary and performed a fourth procedure. In addition to the physical discomfort and prolonged suffering experienced by my dog, I incurred significant additional veterinary expenses that I would not have expected if the condition had been successfully treated from the outset. Based on my experience, I believe the care provided by Springfield Veterinarian and Dental Clinic fell below the standard I reasonably expected for the treatment of an ear hematoma. The repeated procedures did not resolve the problem, the condition worsened over time, and I ultimately had to seek emergency treatment elsewhere. Pet owners considering this clinic should ask detailed questions about treatment options, expected outcomes, and follow-up care before proceeding. Unfortunately, my experience resulted in additional costs, additional procedures, and prolonged suffering for my dog.

Fantastic! Will not use another service! They go above & beyond basic care. I also love how they…read morepost update including pictures after every visit. It's obvious that their staff love animals.

I cannot say enough good things about 5 Paws. My two walkers, Melinda and Mattie, go above and…read morebeyond. My dog Franklin is happy to see them and I know when I get home that he's been well cared for. They leave detailed reports and plenty of pictures. This is my 3rd yr using them and I'm so grateful that I can enjoy my vaca worry free. Thank you !

I have been using Fairmount Pet Services almost daily for the last year and a half. After I…read moreexperienced a traumatic personal event, I needed to quickly find someone who would provide regular and consistent companionship for my dog Sasha during the daytime. I required a walker who I could trust in my home, who was reliable and insured, who I felt cared about my dog, and who could work around my schedule. Jim from Faimount Pet Service fit the bill. He has been a God-send. In fact, over time I've come to think of him as a key member of my service network, the way a parent values a good babysitter! I highly recommend Fairmount Pet Services to anyone requiring care for their "best friend."

From the owner: Dog walking, pet sitting, some pet boarding and pet portraits.read more

Why are dog sitters so darn hard to come by?? Here is what you need to know about Lisa D's…read moreDog walking/pet sitting company. This is a GREAT atmosphere to entrust the care of your beloved hound if you want your dog to be part of a lovely pack. Lisa D has three peace-loving medium sized mutts of her own already. They are SO used to new dogs, an introduction of a new dog never bothers them. Your dog will NOT get a hundred percent one-on-one attention because at Lisa's, your dog is just a part of a happy pack of dogs. I hope I won't sound like a dog whisperer or anything when I say, your dog would prefer this. The owner, Lisa, works for a daycare center. She's got lots of first aid qualifications (CPR, Ski Instructor, etc.) Lisa lives with her mom. When Lisa is at work, Lisa's mom is tending to your dogs. (Which mainly involves snuggling and giving treats) That means, in this situation, your dog will NEVER be left alone. He or she will always be surrounded by dogs under the loving care of AT LEAST one human. At Lisa D's, if you dog enjoys sleeping with a human, that is NO PROBLEMA! Your dog is welcome on all the furniture and whatever sleeping arrangement serves your pup best is what will be provided. Also, if you are on facebook or have text messaging capabilities, Lisa D. send you fun pix of your dog DAILY to show you that Rover is having a BLAST. Lisa D. has a big backyard and oftentimes when I go to pick up my dog, I have to wait a few minutes because she is out there playing with all the dogs, including mine. To sum it up: If you want your dog to be the one and only, find another situation. If you want your dog to have a vacation that involves being part of a non-aggressive pack of happy dogs, you know, old school style - you can't get much better than Lisa D's.

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

I live very close to Swarthmore. I called their number about caring for our two cats, left a…read morevoicemail, and they never returned my call. If I have to call them more than once to get their attention, what does that say? Can you imagine trusting someone like that to care for your pets? They were recommended by my vet, but that won't happen again.

Love'm & Leave'm has cared for our pets for at least 10 years ! They have always been very…read moreaccommodating and reliable. In general, we take our pets with us when we go away, but there are those times that we just can't, and Tina and Bernadette have always been responsive and helpful. We have even contacted them when we have had emergencies and were unable to be home to walk our pets, and they have always come through for us. We can't imagine entrusting our pets (and our home) to anyone else!