Wordstream makes a lot of promises but doesn't perform at the high level of service they pitch you…read morewith. Once you get past the great salesman it's all downhill from there. One mistake after another then the bully of the office Kristin Yorardi calls to let me know my attitude was unacceptable and she will not tolerate the way I talked to the employees. She at least voided the $18,000 contract and gave a refund. I think the kicker was when I explained to her Wordstream ran an 8 second 40 yard dash out of the gate and the expectation was a 4.5. But seriously I swear to you Kristin if your company can't perform and meet the expectations you don't want me as a customer. She told me they can meet the expectations but didn't want me as the customer. We parted ways full refund no regrets. Just very happy for the honesty Kristin.

Agreed to cancel our contract in email (after begging us to stay by offering the same service for…read more$99/mo, which we're paying over $500/mo for.) We declined, they said they will continue with cancelation. Next month rolls around and we have a charge for service, they say they won't cancel our contract anymore and will now offer a 40% discount to "help us out." These are the kinds of business practices that lead to class action lawsuits, fortunately I'm in a family full of lawyers who love taking down corrupt companies. I've given wordstream 48 hours to refund and abide by their cancelation, I will update this review if they decide to follow their word. If not, a lawsuit will follow - if anyone else has had similar behavior from this company please contact me to join lawsuit.

Yea....not so much. If you're an old lady that doesn't know how to connect cables or something,…read moresure maybe he can help. This isn't some IT Department wiz kid moonlighting in his spare time; he's retired probably worked on mainframes back in the 1980s. He showed up to my house when I had a virus he couldn't fix, some Sonos and iTunes questions he didn't know how to answer (he had printed out Help docs from Apple...yes, I could have done that myself) and still couldn't answer, and a couple of other things (systems upgrade issues) that he had no idea how to fix. Fine that he couldn't fix the problems, but what irked me was that these were issues that someone who advertises as a for-hire technician should have been able to fix, and he was fairly smug about looking down at his watch at the end of the session and gladly took my cash as if he was rightly entitled for wasting a half hour of my time with the same troubleshooting I could have done myself. I nearly said "you're really going to charge me?". I would not say that this guy is an expert, nor is he fluent on current issues or a level of expertise that warrants charging $$$ in 15-minute intervals. Nice guy on a personal level but baby boomer mentality that "hey I showed up where's my check". If you call this guy, make sure you list out the problems you have and let him convince you he knows what he's doing before he shows up at your door and slowly tries all the things you already did...as he watched the minutes tick by.

When your tech goes awry, the Cambridge IT Guy is your guy. Patient and knowledgeable, he…read moretrouble-shoots, tests, connects and makes sure your devices work the way that works best for you, with very reasonable rates. It's as if I have an IT department to call on! He has set-up a new laptop, walked me through changing Internet services, synced devices, and helped make backing up routine.

I'm writing as a fellow designer and I have to say, the name says it all! Elements of the web are…read morebroken, out-dated, or just plain blah. When it comes to that refresh your company is looking for, look no further than WebFix Studios. They will get inside your mind, take your ideas and create a lasting website you will be proud to call your own. Customer Service is most important, and it's always a pleasure working with Dragos. His sense of humor and extensive knowledge really puts the client at ease. I will continue to recommend WebFix to my friends, family, and clients, because I trust that the product will be top notch!

Dragos at Webfix Studio designed, organized and activated our new website. Since online, it has…read moredriven increased numbers of phone calls to our office which has allowed us to help even more people. He spends time with his clients to show them how to navigate, update and improve their sites on their own. He is always available for questions and tech support and his desire to be helpful to his clients spills over into the community at large. Dragos offers great help to non profit organizations and was very generous with his time and knowledge with the production of a website for one of my fundraising projects. He's worldly, in tune with trends and he works very hard for you and your business at an affordable rate without compromising quality or attention to detail. I can't recommend his web design or videography enough. Check out the website he made for us at www.drloujacobs.com

Review of service performed in 2014. Puneet Gangal personally consulted with my firm, delivering a…read morecurrent state report and recommendations for improvement. While our industry was not within his area of expertise, he had been recommended by an associate. The current state report was developed from employee interviews and data the company already owned. While it was nice to have a summary, there wasn't much of a value-add, unfortunately. There were known issues, primarily with a recent ERP migration, and we were looking for a way forward. The recommendations were delivered emphatically and, we thought, credibly. Turned out to be stunningly poor advice. The recommended solutions were costly and superficial, setting the organization back by at least two years, conservatively. In retrospect, the recommendations consisted of 1) conventional wisdom that could just as well have come from a quality hour with Google and 2) echoing back what the CEO already believed were the problems and solutions. For example, rather than call out the crippling lack of in-house expertise, the company was encouraged to--in effect--double down by engaging in still more complex, technical projects with even less in-house expertise. In fairness, one could say that the worst ideas may not have originated with Mr. Gangal. Then again, he did validate them. Personable guy, and maybe things would have been different if he'd been more familiar with our business or market.

From the owner: Whether you work at a global company or small nonprofit, we have the expertise to help you solve…read moreyour unique challenges. Aciron Consulting, Inc. (pronounced Ace-er-on) is a business management and technology consulting firm headquartered in Cambridge, Massachusetts. At Aciron, we are dedicated to developing innovative solutions to improve the value and impact of our clients' unique business and IT initiatives. We leverage our deep industry knowledge and technical know-how to provide both services and solutions that solve your unique needs. We hold strong to our core values, while building collaborative client relationships to help your organization achieve its full potential in business and technology.

Ron was very helpful with fixing my computer. Ron also explained everything that I was able to…read moreunderstand what to do and what not to do....glad this service was there to help.

In 2017 I fell victim to this company. Fraud is the best way to describe their harassment. This…read moreweek people making repeated calls threatened to take a substantial amount of money from my bank account if I did not sign a form. Bad news, do not get sucked in.

Prompt Service & Topnotch Computer Skills! It's rare to…read morefind trustworthy, fairly priced and quality computer repairs in the Boston metro area. Surprise! WangPC Computer Service's techie Erickson delivers on the promise to make repairs in a timely manner. The costs are fair and mirror those I've grown accustomed to previously. The death of a youthful independent computer businessman I relied upon last year, left a void; not to mention concern about what to do in the event a "computer breakdown" occurred. It is truly a pleasant surprise to encounter the services and nearby location of another trustworthy, knowledgeable and fairly priced computer repair service! The trouble with my laptop has been remedied, and I was not charged excessively for repairing the issue; Erickson "assessed" the problem, communicated to me a "turn-around" time for making the repair as well as, an estimate of the cost. The work was performed within 24 hours! Thanks, WangPC ! I unreservedly recommend you give WangPC of Brookline a visit! Thank you

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.