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Fairfield by Marriott

3.3 (24 reviews)
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Lovely window shade
JaShaun B.

Fairfield Inn & Suites is great alternative if you prefer not to stay at the hotel attached to the casino. Great location and upgraded rooms. Check in was very quick and easy. The hotel did require masking and signage was posted at the time of our visit. We stayed on the third floor. The room and bathroom were clean and spacious. Our room also had a microwave and micro- fridge. It appears that a portion of the hotel is undergoing renovation however, it does not disrupt the flow for people traffic. The hotel also has accessible elevators and steps. Fairfield is in a great location and literally in front and across the street from Harrah's casino. Would highly recommend because of location and upgraded rooms. Hotel offers hot breakfast, free parking, cable tv, and wi-fi. The cost includes a tribal tax. We paid approx $35.00 dollars.

Pubic hair in "clean" bath towel
Jason L.

Stayed in room 309. Dirty room, thin sheets, tub does not drain properly, pubic hair in the "clean" hand towels and bath towels, AC doesn't work, etc. Poor representation of a Marriott property. Avoid if possible.

Onions in the drawer
Nicole M.

If I could give this place a zero I would. This stay was one of the worst I've ever experienced in ANY hotel in my life! We was given dirty room, LITERALLY !!! There was a bag of onions in the drawer, yes, you read right, A BAG OF ONIONS! The refrigerator was dirty, the pillows look like they had been used by someone with dirty hair. Crumbs on the dresser top. There was soap still in the shower, a stain that appeared to be blood on the wall beside the toilet, urine stains on the toilet and down the front of the toilet.... Just horrible!!! The sad part of it all is the way they ATTEMPTED to make it right. They upgraded our room immediately, which was great. But raised the price of our room then gave us a discount of half of that (our starting rate was $598.00 for two nights, when we got our bill it was over 800.00 after the "discount"). It took us going to the front desk six times before the manager decided to comp our room for the weekend. It's one thing to find simple things that may have been missed but this was ridiculous and should have been resolved by comping the room as soon as it was reported.

Double bed room
Jeff W.

Generally I would give a hotel like this 3 stars, although this particular location has a few things going against it. There is only one garbage can in the entire room, and it's not in the bathroom, which makes no sense. You may be thinking to yourself, well maybe Jeff just happened to get one room with no can, but this isn't the case, I am here with an extremely large group taking up many rooms and no one has a garbage can in their bathroom. The second reason I am giving 2 stars is because upon entering the room the desk was sticky and there was garbage in the chair (odd since the garbage can is right next to the desk). The internet does have a free and paid option, the free stuff seems to work fine for Netflix, so i'm satisfied. There is a flatscreen TV in the room as well.

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9 years ago

Worst experience at a Marriott I've ever had! Staff was very rude and price is outrageous for that kind of treatment!!

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Review Highlights - Fairfield by Marriott

Fairfield Inn & Suites is great alternative if you prefer not to stay at the hotel attached to the casino.

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Harrah's Cherokee Casino Resort - A Caesars Rewards Destination

Harrah's Cherokee Casino Resort - A Caesars Rewards Destination

2.7
(638 reviews)
$$

Last time we were here in Cherokee, my husband and I vowed to stay at this hotel-casino next…read moretime... So our latest excursion to Cherokee (mainly to resupply our stock of THC lol), we stayed overnight at the hotel. First of all, the positives! The hotel-casino is quite unique in many ways. It's definitely NOT The Venetian or the Mandalay...with its Vegas-style loft and splendor. It's a MUCH more subdued, modest version of a hotel casino...much smaller. In fact, you can walk from one of the hotel-casino within 15 minutes. Still large...but not Vegas Large. The hotel is also very senior-friendly...with its lush carpeting throughout. Walking on these carpets make you feel as if you're roller skating. Very easy on the joints...so for someone like my husband, with knee issues, and me with my sporadic ankle issues (a long life in heels!), this had to be a lush walk in the park! The hotel also has a rustic style...almost a ranch housing style...complete with a rustic creek right outside. It really matched the Cherokee vibe. Despite the size, the hotel-casino houses plenty of eats and drinks, including a Gordon Ramsey food court...an upscaled food court with chef-inspired street foods. The foods were pretty good (for a food court especially!), but my repeat complaint is that the place is understaffed...and possibly under-managed. Also, the online-screen ordering system is NOT senior-friendly. They also have nicer restaurants on site, like the Guy Fieri's Kitchen + Bar, Ruth Cris, Soco Smokehouse, Amici's, etc.etc. Now the disappointing parts. Again, the entire hotel-casino seems understaffed. Even during busy check-in hours, there were only 2 reps working the hotel reception desks! We stayed in the Mountain Tower, the newer buidling...so newer rooms! As expected, the room was quite nice upon entering. Seemed very new...and clean. However, as you look closer, you'll see and feel all the cracks. The room and bathroom amenities were quite weak (not even water bottles offered in the rooms, for one)...yet you pay nearly 40 bucks a night on resort fees! The bath amenities were also cheap! As new as the room was, the the toilet lever and the tissue holder was already looking like it was cracking. The mattresses on the bed were super soft and super cheap...and ridiculously creaky! Possibly the creakiest mattress I've experienced in decades!!! The A/C was also very weak (felt 72 at 67 degrees)...and you can hear this fairly loud noise (almost like a mini helicopter flying over your bed?) the whole time! You can just tell that the hotel management did a ton of cost cutting within these rooms...even the newer additions! On top of these substandard room amenities, the worst part?!? Their check-in time is 4 pm! I know more and more hotels are going toward later check-in times, but I feel this is a huge scam. Guests are expected to pay more for less hours in a room...one that isn't even being cleaned on a daily basis (but every few days). Not sure how often they cleaned these rooms, however, since we only stayed 1 night. Overall, we still managed to enjoy the stay...walking around the plush carpeted hotel, doing some minor league gambling (slot machines), and eating-drinking in (without having to drive out of the hotel). However, be warned...this is NOT the Vegas quality you might come to expect from hotel-casinos.

Had a great visit to Harrah's Cherokee Casino while staying nearby at Days Inn. The casino is neat,…read morespacious, and well organized, which made it easy to move around and enjoy the experience. The service desk was very helpful, and as a newcomer, I received a $25 table coupon, which was a nice bonus. The food court had several fast food options--quick, convenient, and satisfying between games. Roulette is my go-to, and luckily, I had a good run and even won some money, which definitely made the trip more fun. Overall, it's a solid casino experience with good service and a comfortable atmosphere. It may not have the scale or energy of Las Vegas, but it's still a great spot for a fun getaway.

Fairfield by Marriott - hotels - Updated July 2026

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