I am a very loyal customer of this store. When I tried to return something 25 days after I bought…read moreit, they would not accept it. Even for store credit. Tags on w receipt. The clerk called the owner who said NO RETURNS. NO EXCEPTIONS . What kind of store can't afford to give store credit after 25 days (and a crippling snow storm in the interim). I liked this store and have bought a lot there but will not be returning.

Scout & Molly's is my favorite upscale women's boutique located in the Mosaic District, and their…read moreReston and Annapolis locations are just as great. They offer curated women's clothing, unique designers, premium denim, dresses, jackets, accessories, and personalized styling you won't find in department stores. The Style Scouts give honest, personalized styling, and the selection is always fresh. I bought a Clara Sunwoo jacket here and get nonstop compliments. If you want high‑quality women's fashion and a boutique with a variety of stylish options, this is the place to shop.

I go to Mode on Main by Mara every season to pick out something for my wife (they have stuff for…read morehusbands, too). They have a great fashion sense and quality items; it makes it super easy to find something. I typically find a cute dress, sweater, throw, whatever on my own, but the staff is always there to help and is super friendly. They have a fun collection of fashion and fun. They website is always up-to-date and I typically browser there first before I go, so I know what I want to target to get. Seriously, they make it so easy to get something that I am so happy to give and that gives me time to brows around the shop and still have time to support another local business, such as: get a bite to eat or a coffee while I am in town. Mode is a critical gem that we need in our lives; please go there.

I shop here every time I need a birthday or holiday gift for someone! They have beautiful jewelry…read moreat an affordable price along with amazing candles, gloves, hats, socks and much more. The decor is so charming with a very unique style. I also do lots of shopping for myself! They have very a wide variety of styles and I always find something perfect for just me. I recently went and replenished my fall wardrobe. I bought some of the cutest sweater vests and soft cozy jump suits! The staff is warm and friendly. Helpful but not overbearing. A destination and a must go to in old town Fairfax!!

Absolutely love this store! Great selection of clothing for every occasion. I have as in town on a…read morebiz trip and Tatiana helped me find some great dresses/accessories for upcoming special event. 2nd time visiting the store, first time to buy and I'll be back.

Beware of this shop's exchange/return policy -- I received a couple of their items as a gift (with…read moregift receipt) that are not my style/taste & intended to return them after the holidays (& house guests left). The gift receipt only gave two weeks to exchange items (for store credit) & I was one week beyond the window. They are over an hour's drive from me one-way so I phoned ahead to see if they could make an exception to not waste my day. They told me absolutely not, they stand by their two-week holiday-return policy. I guess I'll be regifting this stuff. Consider yourself warned!!

Rude owner. I paid extra for the customizable box that came with three items I would even consider…read morewearing. A sweater as part of a summer box. Crop tops when asked not to send crop. Nothing that is on website. Cheap junk sent instead.

Box looked like it had fallen off the truck. The items inside were nice but one sweater seemed to…read morebe a irregular as only one seam was inside out and it ran down the front of the sweater. I wear a 3X and these items were running really small so I couldn't wear them but my size 2X cousin was happy with them. Overall I would recommend just size up if plus size. I would have but 3X was the highest.

I bought an absolutely gorgeous Louis Vuitton purse here yesterday, it's in pristine condition and…read morethe price was excellent! The store is curated beautifully and it's just CHOCK FULL of handbags, jewelry, clothing, and other goodies. The woman who helped me was so friendly too. I'm sad that I'm just visiting and don't live in the area, otherwise I would be in here all the time!

Wonderful seasonal selections in all sizes. They keep things fresh and aren't afraid to discount!…read more The service is attentive but not fawning. Just go and see for yourself especially with the holidays coming up! Great selection of beautiful clothes.

I used to go to this place when it was in Falls Church City. It was always overpriced and sort of…read moresnooty, but they had some unusual and cool clothing items I purchased over the years. When they moved to McLean earlier this year, I went with about 20 items to put up for consignment. (I had made appointment as they require.) I brought in beautiful clothes, in excellent condition. They took the boxes to the back to inspect the clothing and choose which they wanted to take for consignment; and while that was going on I browsed. I couldn't believe the downgrade in the clothing; while the quality was fine, I did not see anything stylish for sale. I was not even tempted to try anything on. After about 20 minutes the owner comes back and says she cannot take any of my items, although she would consider one in the fall (it was a spring/summer item, as were all the pieces, as this took place in mid-Spring) and I "could come back in a few months." Super dismissive and arrogant. The one good thing was the friendly young man at the counter, who I chatted with while I waited. I see the positive reviews here are years old, so here's an update: NTY management is just as or even more snobby now, the prices are even higher -- not just because of time passing but also likely the expensive location -- and they don't even have cool clothes any more.

Not a lot of recent reviews for New To You--well, I'm here to change that. I had a nice experience…read moreon my recent first visit to this store. The staff were visible and ready to help but not pushy. The inventory was well curated and full but not overly stuffed. I saw a number of nice sweaters and dresses that I liked, and I ended up buying one. Also a lot of fun gifts, jewelry, and assorted decor items. This store is geared toward an older crowd, which I really like. I'm past the age of shopping at some other resale boutiques that focus on only the trendiest items in juniors sizing. New To You is more JCrew and higher-end items. Prices seemed to be about 50 percent off original retail. Could you find some of these items thrifting? Sure, but it'd be like pulling a needle from a haystack. I'm willing to pay more for a tailored selection of good-condition items. I'll come back to shop here.

I love this store. They have good clothes. Reasonable prices. Nice staff. Few locations in VA. They…read morechange the styles of the clothes every few weeks. They have good looking shoes and boots. They also have jewelry. And they sale kids clothes also.

The store is clean and well laid out. The staff is cordial. I have purchased several high quality…read morecoats and dresses here. This is a very good location. My feedback would be that the sales signage could be clearer. I brought several items to the counter to purchase only to find out that the sale sign above the rack did not apply to my selections. There is plenty of free parking steps from the store and I recommend it.

I'm not a fan of shopping, but J. Crew Factory was a positive experience. The store is clean,…read morewell-staffed, and the fitting rooms are in better condition that their neighbor Old Navy. The men's selection has many options, but not in an overwhelming way!