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Factory New Spas

3.7 (6 reviews)
Closed • 10:00 am - 2:00 pm

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Pelican Pools

Pelican Pools

(6 reviews)

The folks at Pelican Pools are simply amazing. We decided we might actually not miss the pitting,…read morestaining and water balancing issues associated with a marcite pool and went with fiberglass this time. We have a small lot on the Palm Coast canals. Dillion helped us identify the best pool we could shoehorn into our lot. Their supplier, San Juan Pools, has a huge selection to choose from. We made a few changes along the way and received revised quotes quickly. They made several recommendations when were unfamiliar with a feature. The did not try to upsell anything. We were 100% in the driver's seat. The screen company they work with side by side, A Certified Screen Service was amazing as well. Between them the project came together into a stunning masterpiece. I rarely had to call Matt, the operations supervisor, because he usually called me first. He made sure even the smallest concerns were addressed in short order. You can save all the time and headaches shopping around...just go with these folks. I assure you, you will be 100% satisfied. I highly recommend Pelican Pools!

My husband and I had gotten multiple estimates for an in-ground pool. We decided to go with Pelican…read morePools because they were straight forward and Dylan went above and beyond to show us the pool we wanted in-person. Throughout the entire process both Dylan and Matt were easily accessible. They were able to start early and the entire time from dig to screen was about 30 days. We were impressed with the quality of their work and the regular updates. Thank you Pelican Pools for making our backyard dreams a reality! We highly recommend! The McWherter Family of Palm Coast, Florida

Agua Pools - We offer 3D renderings for you to view the countless options available.

Agua Pools

(11 reviews)

Agua Pools Saint Johns Florida is exceptional in every way & built a perfect beautiful pool for us…read morein Saint Augustine FL. Look no further - they are dependable and it was great to know our deposits were safe during the process because they are simply trustworthy and Agua Pools has many satisfied customers in the few people we know. One of my neighbors built a pool and they were so happy with it another of my neighbors then used Agua Pools based on their glowing recommendation. The second neighbor who used Agua Pools highly recommended Agua Pools to us and told us they also had two additional friends who had used Aqua Pools & all were extremely happy with them as well. They may more cost more money than others, but they are so worth it for the value and flawless quality. At every level the sub contractors were friendly and respectful of our property. The process is not easy to build any pool, but it was so reassuring knowing they can very much be trusted and that Agua Pools has talented, knowledgeable & great personality workers at every level. The pool is stunning and we absolutely highly recommend Aqua Pools!

BUYER BEWARE! *This is a long post but necessary for anyone looking to build a pool in the future…read more This post is to warn you about the pool company Agua Pools aka Builders Source out of the Ormond Beach/Daytona area. We hired them to do our pool/spa project in July of last year. The first impression of this company was great. They were one of the only companies that actually returned my call and showed up for an estimate. We were happy with their presentation and decided to hire them, we even got referrals from other homeowners. However, after we made the initial payment, the communication and responsiveness began to decline. I constantly had to contact them for updates and timeline issues. I felt like I was my own project manager, which was not what I expected based on the price we were paying. The biggest issue (among many) that we ran into was that in the attached photo (top photo is "finished" product by Agua Pools.) From the time they installed the travertine paver deck, we were not satisfied with the craftsmanship. It was not level in several places and had an unnecessary slope near the pool drain. After several calls/texts/emails, the owner told me that they did not see anything wrong with the appearance or quality of the deck and that there was nothing else they could do to "make me happy." Luckily for us, we had not paid the company their remaining 5% of the balance owed, otherwise we would be up shits creek and left with their mess. I politely told the owner that we would not be paying him the remainder owed, and would be hiring another contractor to repair/restore this project. He then threatened to put a lien on my home if I did not pay him. I had to seek legal representation at this point and was informed that this would never be valid or hold up in court. After speaking to several other contractors, they assured me that this was not installed per industry standard and was not acceptable. We ended up choosing SA Hardscapes to remove and re-install the pavers and we are so happy with what they were able to do for us! (bottom photo is after) I just want to warn any potential pool buyers to stay away from this company. They do not stand by their work and clearly do not offer a quality product. I would NOT recommend. Overall, we are now happy with the completed project, but it was a hell of a ride getting to this point. As a small business owner myself, I am amazed at the lack of customer service and pride for workmanship. I just couldn't go without warning others so that this doesn't happen to anyone else.

Factory New Spas - hottubandpool - Updated May 2026

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