Ferguson is always my first choice as a contractor. Laura F., Mike R. and Ashley O. in Lee's…read moreSummit, MO are some of the most knowledgeable in the business. If you need some help, that's who you need to call.

Do not do business with this company. Zero chance you can get what you need when you purchase here…read more Time and again I have had to call and try to get parts I don't have when they should have been included. Data I need to have on hand, phone number, email address, order number, part number, when it was ordered, who ordered it, how did you pay for it, what was your weight that day, etc changes and prevents you from speaking to someone who can rectify the issue. Way to much time wasted and you don't know the time delayed bomb that will explode at anytime to stop the job. I'm so mad I can't see straight!!!

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

We scheduled a service appointment for our malfunctioning washer after performing preliminary…read moretroubleshooting ourselves and seeking confirmation of the issue. The technician confirmed a diagnosis and identified a part that he stated needed replacement. However, the repair estimate provided was significantly higher than anticipated. After we indicated that we needed to discuss the cost with our father, the price was reduced, though it remained quite expensive. Given the high quote, we chose to purchase the recommended part independently at a lower cost. Unfortunately, after installing the part, we discovered that it did not resolve the problem and was not the underlying issue. As a result, we incurred $120 in diagnostic fees and $150 for an unnecessary part. Due to the time lost and difficulty obtaining the correct part elsewhere, we ultimately had to purchase a new washer. We subsequently contacted the company to request a refund of the diagnostic fee, given that the diagnosis proved to be incorrect. Our request was denied, and we were told that the replaced part could have contributed to the issue or were provided other explanations. This was a lengthy and frustrating experience that resulted in significant unnecessary expense. We encourage others to proceed with caution when considering their services.

We were having defrosting issues with our refrigerator and the technician (Don) came out and…read moredefrosted it and said if we have more issues to call him back. We had to defrost it every 2 weeks after that and made another appointment. The same technician came came looked at it and told us that, that brand fridge was no longer made. He told us the situation and was straight forward with us about repairs and future issues. We appreciated the honesty he told us and we were able to make the right decision. Any future issues we have, we will be calling this company again. Very satisfied with service. Thank you so much!!

Their garden center was superb this year. They had SO much to choose from…read more And absolutely great prices. Literally bought almost everything there and when I had questions about planting etc Steven was very helpful. He knows his stuff. Everything looks good, I've kept everything alive and growing despite so much rain in June and now scorching heat. I appreciate the associates there. Great group of folks.

I found some flooring I liked and needed to get it installed. Lowe's scheduled me with a company to…read morecome out and measure and all was well. I then began researching Marc's Flooring online (the company Lowe's scheduled me with) and found they had a solid 1.2 star rating with multiple reviews about them doing a bad job, being unreliable, and even damaging customer homes and vehicles. Um, no thanks. I called Lowe's back and asked them to schedule me with a different company and was told they couldn't. Apparently, every Lowe's in our area has an exclusive contract with Marc's flooring or something, because they said they ONLY use Marc's. I cancelled my measurement appointment and went elsewhere for my flooring. I didn't want to knock the star rating down too far since this is regional, but corporate really needs to find a new flooring installer.

I have used Trading Post twice and recommended them to others. They were real honest and straight…read moreforward. Until they weren't. I recommended them a third time to a friend who purchased a refurbished washer and dryer, with a 30 day warranty. The washer wasn't really cleaning anything so called and asked to return it or work out something - anything. They ignored my texts, calls, and have never replied. The brothers used to be reliable and keep their word but that has changed. I would be very, very cautious and check other options if you're looking for refurbished, used appliances.

He sold me an older chest freezer and works better than the new freezer it replaced. He was…read morefriendly and professional.

Called for washer repairs at a laundromat. Technician was on time and very friendly. The washer was…read moreup and running within the hr. I will definitely recommend using RJ Kool in the future!

From the owner: ** Please note that we are a commercial laundry distributor and repair company. We do not repair,…read moreinstall or sell residential or home units ** From service & maintenance to parts & supplies, RJ Kool is your partner for stress-free commercial laundry & cleaning equipment management. If you've got commercial laundry equipment, we can fix it!

Customer service never answers the phone. There is no help in lumber and they never answer either…read more It's disappointing

Amazing wood I built a table with an in screws amazing drill. Bussin service was amazing. They were…read moreso nice value of the item so good.

I had an extremely disappointing experience with Arrowhead Appliance Repair, specifically with Andy…read morePieri. Their technician diagnosed my dryer issue as a faulty 240V outlet and advised that I contact a licensed electrician. Following that recommendation, my property management company sent two separate licensed electricians. Both independently confirmed that the outlet was functioning properly. The actual issue was a defective dryer cord. Once replaced, the dryer worked immediately and has continued operating without any issues. Despite this clear evidence, Andy Pieri refused to issue a refund and instead questioned documentation and attempted to shift responsibility. The facts are simple: * Two licensed electricians confirmed the outlet was not the problem. * The dryer cord was replaced. * The appliance now works perfectly. The initial diagnosis was incorrect and resulted in unnecessary service calls, additional costs, and avoidable stress. Rather than taking accountability, the company chose to deny responsibility. I cannot recommend this business.

Andy came today to fix our dishwasher that wasn't draining. We've used Arrowhead repair for a…read morenumber of years (we are grateful we found them). As usual, he was able to diagnose and fix the problem quickly with minimal charge to us. It wasn't draining. He checked the pump, etc. Turns out it was a kink in the drainage line. Andy is THE BEST. Also in summer 2022 our washer stopped working. It was a Samsung and we'd only had it 5 years. Fixing it was going to cost almost as much as a new one, so we opted to buy a new machine. Thankfully we had Andy to recommend which brands to buy. He said get a Whirlpool or GE. We got a GE and it is THE NICEST machine we've ever had. We don't buy any appliances now unless we consult with Arrowhead Appliance first. If you want someone who is courteous, honest, and absolutely wonderful, contact Arrowhead Appliance.

This is for the Lowe's on Valley View Parkway in Independence MO. Beth and Derrick at the service…read moredesk are amazing! We had a mower that had been recalled & the store on Sterling in K.C. Mo is where we purchased the mower. I contacted Kobalt and received a Return Authorization and was advised to take it back to Lowe's with this Auth #. We took it back to the K.C. Lowe's (along with the Auth#K) because the battery got stuck in the mower, they advised us that we had to contact Kobalt to get our refund. Lowe's said they couldn't reach Kobalt re: our Auth #. Took mower back home. Called Kobalt back-they suggested we try another Lowe's, stating Lowe's should refund our money so we went to the one on Valley View Pkwy. Beth and Derrick were so gracious and were able to figure out how to refund our money, since all Kobalt battery mowers have been recalled. It took them awhile to figure out how to get this done but they did. They were absolutely awesome. Best customer service we have had in years!! So, if you live in the K.C. or Independence area, you'll be much happier if you shop the store on Valley View Pkwy!!

Went to lowes in Independence to pickup paint for our house project. Had issues with our credit…read morecard at self checkout. Went to customer service, Forrest was there, she is absolutely amazing at customer service. My 6 year old was getting ancy and she helped keep her entertained while we had to call the credit card company. She was very patient during the whole process. She is so good at what she does and just wanted to recognize someone that deserves it!

I was very disappointed today with the service I received in this store. I have used them in the…read morepast and they were good. Today the lady at the counter , tone was loud and condescending. She incorrectly charged me for the item on a credit card and I questioned her. She did not seem to know how or was interested in making the correction. The man in the store had to tell her what to do. I was trying to support local business. It was a bad customer experience. I will not go back.

Nice people and great service. I found them to be helpful and honest. We had an oven installed that…read morerequired some cabinetry modifications. Their installer did a great job and made sure everything was clean when he left. I would do business with Clark's again.