First time going to Cleopatra's secret and I am so happy with the end results. The location is very…read moreclean. Ati was so welcoming and made me feel extremely comfortable. She took her time answering all my questions. I've been waxing for the past 3 years but then I heard my gf talk about sugaring so I got curious and that is how I ended up coming. Safe to say I'm done with waxing. My skin feels so soft, it wasn't nearly as painful, and the irritation that I was always left with is much less. They offer multiple services and they do sell products that help with after care but I was happy I didn't feel "pushed" to buy anything. It was a bit more pricey than what I was used to paying but after reading up on sugaring and all the information Ati provided I feel like the extra bucks will be worth it.

Cynthia is the absolute best. Makes you feel comfortable…read moreand at home during what could easily feel humiliating for someone. Do not think twice about booking

I have been a member of club orange for YEARS and been coming to this location forever; I've only…read morebeen to another location once. About a year ago this location was bought by a new owner and they started making changes. It's taken about a year, and I'm finally over it and making my final decision and reviewing. First issue, when the new owner came around she let go many of the seasoned employees and all of the waxers that I was familiar with were replaced or left. Most of the new staff were friendly (some had major attitude issues) but it was hard to find someone I really liked (gotta feel pretty comfortable with someone in order for them to be touching around in my private areas). Just recently after a year of trying to find a good provider, it seems there has been another mass exodus of employees and everyone is new again. New isn't bad, but inexperience is. I've now seen 4 different girls and all of their wax techniques are different. Some use HUGE strips and some you can tell are rushing. Every time I leave, I'm in throbbing pain and the area that was waxed is very tender. This is not something that use to happen in the past. But now, this past year under new ownership, I don't think I've left feeling 100% satisfied about a wax once. Secondly, it seems that they are cutting costs and corners in some of the most ridiculous places. They switched the pre-wax wipes to these garbage wipes that are so flimsy they rip when you try to use them. The draping paper towels they use are smaller and more see through as well. It's little things that once you've been coming to a business for years, you notice when they change, and especially when they change for the worse. Lastly, three times in a row now when I arrive for my appointment during business hours, the front door is locked and no one is at the front desk to notice to open the door for me. I have to call the number and ask to be let in. This location is not in a sketchy part of town and there is absolutely no reason for the front door of an establishment to be locked during business hours. If you want to have the front door locked, then there should be a team member at the front ready to open the door at all times. Customer should not have to stand outside and wait to be let in after they call. I am not planning on canceling my membership, but I might try out a different location that's not owned by this person. I use to love Waxing the City and would rave about how great the membership was. I wouldn't recommend this location to anyone now.

Do not sign up for a membership, you won't be able to cancel it. After trying to cancel Dec 8th,…read moreJanuary and May, I had to finally call Amex and get them to block the charges. I called numerous times and they always say Management isn't in. What a scam.

Wonderful. Tamara make you fell like you've been friends forever. The atmosphere is warm, welcoming…read moreand relaxing. I will follow her anywhere

Painless experience. Super nice service and the owner! Will be back again and again. Highly…read morerecommended!

Found this gem the week of my wedding when I was panicking to find somewhere for a Brazilian Wax…read more The nail tech got a little ambitious, so I called to cancel & she agreed to wait. It was a little hard to find but her daughter guided me there on the phone while I was lost. Initially it was a little off putting as I thought they might not be as sanitary because the wax was dark colored. I later found out she doesn't use wax but sugar. This process reduces irritation to the skin & is less painful. In my 35 years of life, I have only been waxed once when I was 19 for a pool party. I vowed never to do it again because of all the pain & skin irritation I experienced afterwards. There was minimal pain & absolutely no skin issues after this procedures. I was in & out in less than 20mins. Highly recommend, especially for avid waxers. ENTER FREELY, they've been Approved:)

Just wanted to update that I got the absolute WORST ingrowns of all time after coming here- on legs…read moreand Brazilian area. This had never been an issue before. 2 years later I'm still dealing with the dark scarring from them. When I reflect upon my experience here, I initially dismissed how unsanitary the room was but I feel it's worth mentioning now. I had seen all the good reviews before going, and dismissed it while I was there, and I was in and out so quickly and I was mostly hairless after, so at FIRST I was like ok well she did a good job and it was fast. However the ingrowns nightmare came for me soon after despite me doing what I always do to prevent it, and years later I'm still embarrassed by the scars it left.

Tiffany is a waxing and facial rockstar. She definitely knows her stuff. The vibe is overall…read morerelaxing. She makes sure that you are as comfortable as you can be and is very personable which adds another level of comfort. I've gone to her for multiple services and I've never left disappointed. One of the services that I got was a back facial. What is a back facial, you ask? Well, let me explain. My back was very, very dry and was itching a lot. I mean, to the point that it was bothering me. A back facial fixed that right up. After that, my back felt moisturized and refreshed. I highly recommend it, especially during the winter months. I've also gotten a personalized facial and dermaplaining. My face was hydrated and super smooth. After that, my products at home felt like they were giving me more bang for my buck. I've gotten waxing services from her as well. She takes great care to make this service as comfortable as possible for you. I mean, it's not the most pleasant thing in the world, but I've had wayyy worse experiences. It's worth it to give her a shot to change your mind about how bad waxing is. And the cherry on top is, she is super nice and listens to exactly what you want done and what your goals with skincare are. She is actually amazing! She 100% deserves 5+ stars.

Tiffanie is an excellent esthetician. She can take care of all of your skincare needs from facials…read moreand extractions to waxes. She's very knowledgeable about skincare and her craft. The space she's in is quiet, comfortable, and relaxing. The intake process was very thorough, inquiring about my history and preferences. Her customer service is out of this world and the services themselves are wonderful. I've been to her twice and I overwhelmingly prefer her brazilian and vagacial services to the major wax chain I was using.

My first time servicing here and I'm glad I chose to come here for my Brazilian wax. Julie was my…read morewax specialist. There was no recommendation. I just picked a random person for my wax. She did a great job. She was kind, cool, talked me through the process, & made me feel comfortable. I told her she was basically a Wax OBGYN LOL. I will be continuing with her anytime I come to this location. I ended up purchasing a package! This location was clean. The wax room was clean. I saw Julie wipe down the areas. She wore gloves & a mask. The front desk staff were friendly and polite.

I had the Brazilian wax and I had been here once before and had an amazing experience. I came back…read morea second time and it was way more painful. Not sure if it was me or her, but it reminded me why I don't frequent European anymore. They don't take their time like other places would. It's very get you in and out, but not necessarily in a good way.

Karlye is phenomenal! I left feeling so confident and happy with my brow results. Absolutely will…read morecontinue to see her!

Reserved a spot to have a lash lift and tint. Fabulous work ladies! High quality space and a warm…read morefeminine vibe! I will be back!

I booked a haircut with Adrianna by mistake on my part; as I thought I booked another stylist…read more What a happy, happy accident. She was so charming and thorough. She asked me numerous questions about what style I wanted and didn't start until I finished. What she created was a photograph of everything I described and I received THE BEST HAIRCUT OF MY LIFE!!!!! I always say the sign of a good cut is when you can style it the same way as the stylist did the first time you wash your hair. Slight layers and a cut to my collarbone took me 15 minutes to dry and style and my hair looked PERFECT. I recommend Adrianna to anyone who books a haircut as she is a treasure!!!! Thank you Andrianna.

Alea did an amazing job with my keratin treatment on my textured hair! I was a bit worried but she…read moreknew exactly how to do my hair, which is hard to find. Everyone was so nice and friendly, the vibe was pretty chill for a Saturday afternoon, I was pleasantly surprised. Perfect place to get your hair done, will be coming back for my second treatment.