Wow...I've been to a lot of spas, and I just left the Spa at Camelback Inn. From start to finish,…read morethe experience was exceptional. This may honestly be my new favorite spa. The service begins the moment you arrive. The host actually ran to open the door for us before checking us in, which immediately set the tone. Christina checked us in and was incredibly service oriented. Since the regular tour guide wasn't available, she took the time to personally show us around the property, which was above and beyond. The remodel is absolutely beautiful and was done right. My only hope is that they maintain it over the years because it's a stunning facility. One thing I especially appreciated was the number of shared spaces. My partner and I actually enjoy spending time together at the spa, so I always look for spas that offer common co-ed areas, and this one has several. They also have a gorgeous women's-only pool with an incredible view, in addition to shared amenities. There were so many amenities that I didn't even have time to experience all of them. The staff genuinely seems happy to be there, and it shows. Everyone we encountered was warm, welcoming, and eager to help. For my treatment, I had Kristin. I almost hesitate to mention her because I don't want everyone booking her and making it harder for me to get an appointment but she was absolutely phenomenal. I was so relaxed that I actually fell asleep during my service, which almost never happens. I sincerely hope they continue maintaining this level of service because they have something really special.

What: spa day with hubby at JW Marriott's spa. We both had a calming 60 minute massage with female…read moremasseuses. I think mine was Elenor? Overall a good massage but I had to ask her twice to decrease the pressure and she also didn't put an eye mask on me when I flipped onto my back, which was awkward. It was also freezing in the room and although she said she put it on warm, it never warmed up. I was ok on the warm table, but when I got up afterwards, it was still as freezing as when I got in. They recently did a renovation and the women's shower area is really nice with big individual frosted glass showers with a dry area in front of the shower so that your things don't get wet. Prior to our massages, we enjoyed the co-ed pool area which is for spa guests only, 18+. This was a relaxing area with several water features with different pressures that you could stand under. They also had two small pools to the left which was a cold plunge and a hot plunge (no jets). The views of the mountains were so relaxing and the waiter Daniel was highly available for you to order food and drinks if wanted. Then I went to the women's only area to shower. They offer the most amazing smelling salt scrub (complementary) that makes your skin so soft. Don't forget to grab a bowl! The attendants in the women's area were so helpful. In this area was also a steam room, sauna and an area to dump a bucket of cold water on yourself. They also had 3 heated beds that you can lay on for 10 minutes before your treatment. After the massage, you go in a co-ed sanctuary and lay on a bed with a weighted blanket with noise canceling headphones for 25 minutes. This bed also vibrates to the sounds you choose. One side of my headphones wasn't working unfortunately. After, this led into a co-ed lounge. The hot water maker was already put away (at 5:06pm when they close at 6pm) so I couldn't make myself a cup of tea afterwards - especially when I still felt freezing, which was really disappointing. I expected more for $295 - better snacks and tea available until closing time. I don't think that is a lot to ask for. With so many spas in the area, if ever back in Scottsdale, we don't plan to return.

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

We enjoyed a chill girls' getaway in Scottsdale…read more Our stay at Royal Palms was relatively quiet and peaceful, but the resort felt a little tired compared to my previous stay a few years earlier. Our room with two beds was spacious, but our beds were small (doubles maybe instead of queens?). Staff were friendly and helpful, and we appreciated the morning coffee as well as dinner in the restaurant. Also enjoyed a spa treatment. The gym is compact but well-equipped. Overall it's a beautiful property with palm trees and fountains and mountain views. I'd stay again, but I think it could use a little TLC.

Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

Love to go for the views and staff here is always incredibly nice!! Sometimes will run behind on…read moreappointments and will be taken back a little late.

Beautiful spa on a fabulous resort property. Met not only…read moreguests of the property but also locals. It can be a busy place on the weekends, so make sure to book well in advance if you are traveling from out of town (like 2 weeks in advance to get optimal times or same day treatments). There is a steam room, jacuzzi, cold plunge, and sauna for your use. There is also a beautiful private rooftop pool only for spa guests (which also gets packed during peak hours and hard to find a chair on the weekends). The facial was great, they have several options other than a customized facial.

I'm What an incredible experience!…read more I had never heard of The NOW Massage before and was fortunate enough to receive a 50-minute massage here as a gift. From the moment I walked in, I was impressed. The space is beautiful, clean, modern, and incredibly relaxing. The receptionist was warm and welcoming, and my massage therapist took the time to discuss my goals before the treatment. The sound of the waves, soft lighting, and calming scents made the entire experience feel luxurious and peaceful. I left feeling refreshed and relaxed. I would highly recommend The NOW Massage to anyone looking for a quality massage experience. I'll definitely be back!

I love The NOW Massage. It's very beautiful, peaceful and the staff is very friendly, they make the…read moreexperience perfect on how they explain the difference of each massage.

I decided to book the Mommy to be massage a few weeks ago and it was divine! First they had the…read morepregnant woman tummy bed holster which was soooo nice and I appreciate it because it helped me get comfortable to enjoy the massage better. I enjoyed my experience so I decided to booked the mommy to be facial and LET ME TELLLLL YOU... Estelle girl that facial and shoulder massage took me to another land. I havent felt so relaxed and felt it was worth the money! Ialso like the relaxation room especially when it is quiet and it was raining when I went.. truly enjoyed that. Definitely a great spa to pop in for a quick service and a little me time

This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.

This was my first time coming with both of my daughters. My oldest daughter comes all the time. The…read moremassage with Sabrina was amazing. The environment is clean and welcoming, but most of all I want to say how much I appreciated our poolside waiter Kami!! He was so attentive and friendly, and it really meant a lot!! Perfect way to end the experience! I will definitely be back again.

After 3 years of nothing but hospitals, this was divine and beyond peaceful! I was able to breathe…read morefor the first time in years, in a private vicinity. I spent 5 hours of pure bliss at this gorgeous spa! So grateful to have found it! The staff was so kind and helpful, especially front desk Megan! Spa was clean and modern. Day pass for $105.00, AZ resident: Salt room 30 mins Dry sauna 10 mins Jacuzzi 20 mins Cold plunge 10 mins Mineral pool 2 hours- this was by far the icing on the cake. My skin felt silky smooth after, quite literally felt as though I were swimming in silk! Ordered a blueberry smoothie, healthy options provided! It was delicious and light. Menu poolside was decadent, specialty cocktails and healthy bites. LOVED the real pond bordering the pool; little fish and lily pads galore, alongside you swimming, provides a peaceful nature touch. Only reason I provided 4 stars- I wish there were a NO CELL PHONE rule, as to provide peace and quiet around the spa and to ensure privacy. I would also love to see a NOISE & TALKING ORDINANCE around the mineral pool, so we all could truly be in peace and serenity. The pool was a bit too lively, for my taste, in a spa.

Do yourself a favor and book a 90 minute massage with Jason. If I could give him 10 stars, I would!…read moreHe was AMAZING. Very intentional with his movements, found my issue areas immediately, and really worked to loosen all the tension. You can tell he's very experienced, I highly recommend! The reception staff were also very polite and professional. Great first experience!

Had a great massage here today. Ivan was really nice and made sure to work on the areas I needed…read more The salon was clean and calming. Will definitely come back.

You cannot beat the premium location Sanctuary Spa snagged, perched high on Camelback Mt. It's such…read morea gorgeous locale. It's just a shame that the resort gave them such a small space to work with which I think detracts from the experience. Everything here is beautiful , but on a small, cramped scale. They only have a steam room, quiet room and small whirlpool to take advantage of in the building. Outside of the spa, you can use the pool, lap pool and fitness studio but I've never enjoyed the small feel of the main spa. But on to their good points. When you park your car, head toward the tennis courts and you'll see the signs pointing up to the spa. Everyone on staff here is very welcoming. A special shoutout to Maria (the spa attendant) for being extra helpful, sweet and going out of her way to make me feel important. She deserves a raise. The front desk does add a 20% gratuity upfront but makes it clear that you can adjust that either way. I've been seeing my massage therapist Erin L. for decades. She is an amazing person and gives wonderful massages. Five stars or more for her! The spa offers the usual amenities like water, iced tea, and snacks and they stock the changing area with products you might need to get ready after. It might not have as much to offer as the bigger spas but the beautiful location still makes it worth visiting.

Was my first and last time here - will never go back here. The spa manager, I believe her name was…read moreDanielle, leaves an incredible about to be desired. Jeanette also acted completely inappropriately. Massages were good, but that's it. Spa area is tiny, no sauna, steam room doesn't get hot and the grounds aren't even that nice. I've been to numerous 5-star resorts and spas and this is extremely disappointing on all accounts. Spend your money elsewhere. Highly recommend the Princess. Been there many times and it's amazing!

I cannot say enough about my facial experience today! It was the best treatment I've received in…read moreyears, if not ever. I have been getting facials for over 25 years and am a self proclaimed facial snob. I've visited the best in Bev Hills, SF, NYC, Napa, Vegas, and the list goes on. Shaly, at Inner Radiance, put them all to shame. The experience from start to finish was magical! I was treated from the inside out. The products were amazing (and natural)! Her entire approach was very holistic. I would happily pay double what I was charged for both the service and the products.

absolutely my favorite day spa in all of my experience ...fantastic customer service and beautiful…read moresetting and energy about it... Shaly is a top notch, highly skilled esthetician and a super caring person that always helps me get into that Zen state!I I have recently done a cutting edge microchanneling facial at Inner Radiance that really erased fine lines and restored a youthful texture to my skin! Also the Emminence and other products that they sell are wholistic and top of the line and they will give you very personalized recommendations for your skin. Overall I highly recommend Shaly's Inner Radiance Spa