I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

I've been going to this salon since June I think. I signed up as facial club which I get 1 facial…read moreevery months. It's been great, my skin condition is good. I also bought woman's hair growth natural herb medicine, it works well. Last time I tried medical massage because I have chronic neck, back, hip problem. It worked really well. There's lots of skin care products as well. I highly recommend this place.

I have eczema and was looking for a dermatologist near my home. I read the reviews on google and on…read moreYelp and impressed that I called asking if they accept new patients. They were able to get me in a couple of weeks. I didn't have to wait long. There is a $25.00 fee for new patients (non refundable) which I understand incase of no shows. They sent me a questionnaire and health info information to fill out online so I didn't have to do it at the office. Very easy and quick. This place is pretty big, not only do they do dermatology, it's also a place they do Botox and other cosmetic procedures. It's so clean and the staff is attentive/ super friendly. My dermatologist was Emi Dougherty, CNP - Certified Nurse Practitioner. She was very patient and answered all my questions. They prescribed me Opzelura cream for my eczema. It's worker so far and I scheduled another appointment for follow up and skin test. Overall I am satisfied with my visit and recommend coming here.

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

My first facial and it was wonderful! My face feels so…read moreclean and hydrated, will definitely be back!

I've been a client of Jenny Simone Face for years. Primarily, she is my eyebrow expert; however,…read morerecently, I had the opportunity to try out the Express Facial Bar. First, I am incredibly particular about who touches my skin, so this was a big step for me. Well, I can't tell you how pleased I was. I tried the Glow & Go facial bar, particularly the Anti-Aging. It was amazing, so I booked my next appointment and invited a girlfriend to join me. So, if you're looking for a professional, relaxing, comfortable skincare boutique and luxury MedSpa, look no further than Jenny Simoon Face. I'm a regular and will continue to be! M. Johnson

Look Worse Than Before…read more Sharing my story as accurately as possible so you can make an informed decision. My friend recommended Sarah at Godiva , she said they frequently have Groupon, I've been looking for a practitioner I like, so I went. i've had Botox plenty of times in the past. My Botox doc of 6 years retired - he was consistently able to lift my brows and give me a more youthful and alert appearance. Inexperienced practitioners will spike or droop my eyelid. Most often they droop my eyelid. Sarah and another woman greeted me and we went over all this information. I said numerous times my goal was to lift my BROWS. Discussed the spikes and heavy brows if done incorrectly. Sarah asked if I wanted my 11s and forehead wrinkles softened and I said - Sure but let's not do anything that will impact the lift of my eyebrows. I want to lift my eyebrows. You are the expert. I said those exact words. Big mistake. Sarah drooped my eyelid so low they rested on my eyelashes with no ability for me to raise my eyebrows- she completely immobilized the center of my forehead. I called requesting a correction. Sarah put Botox in the upper regions of my forehead on each side. There was a minor lift of my brows for about 24 hours and then they settled back down, resting my lids on my lashes. I looked significantly WORSE AFTER Botox at Godiva than before. Sarah did not apologize at the initial correction. She did not acknowledge that the outcome was not good. She told me to rub the center of my forehead to break up the Botox that she put there - she said she put "just a fraction of what she puts in other's foreheads" she obviously didn't really hear or understand when I said "My eyes will droop. I want them to lift." I am 48, my friend that goes there is 37. Maybe Sarah doesn't really know how to deal with aging skin and hooded eyelids. Seems like something you should know. And I still had the heavy droop and had to deal with Godiva. Requested an additional correction - Godiva indicated that I needed to wait the 12 days when I saw the next provider. It was the other woman in the initial appointment. She said I remember you saying you wanted your eyebrows to raise. This is not what you want to happen (she was the only person that ever acknowledged anything). She placed more Botox in my upper forehead on each side in hopes to stimulate that lift. It did not. Waited another 12 days. Saw Sarah for this fourth visit she put Saline in the center of my forehead in about five different spots to dilute the Botox. And then Sarah said this to me "You're so lucky that you had such a strong response in the center of your head. I don't get that. And just cover up your forehead with your bangs." So that's been my experience. there was no mention of a refund or some sort of credit where I could buy skincare or something. Just because a woman is nice to you doesn't mean she didn't mess up your face. I can't believe the language Sarah used. She should definitely apologize for the outcome.

Friendly, informative, and very nice to talk to. Office was clean and very well organized.read more

If you want to do something for yourself go and see Angela. She will help come up with a skincare…read moreplan for you. I never had acne as a teenager so this was a new thing for me a few years ago and I didn't know what to do. Having the occasional pimple was one thing but adult acne, no thank you! She will go over different options on what is right for your skin type, age etc what treatments you should/should not do. She is honest, actually cares and doesn't over sell you products or services. She used to be in Kenwood by Kenwood Theatre but now she is in Madeira right behind the Post Office. So much more space and private. You can even have a spa day there with your girlfriends :-)

I don't normally go to spa's but my fiancé "urged" me to at least get a chemical peel prior to our…read morewedding. Was a good first experience and would use this place again. Very comfortable, professional, and my face felt great afterwards.

Dr. Atluri at Transform MedSpa was one of three doctors I saw before making the decision to get…read moreVaser Lipo on my upper arms. She first asked me what I was interested in and assessed me. After telling her I've always been unhappy with my upper arms, feeling that they are quite sizeable compared to my frame, she recommended Vaser lipo. As to the results, I'll let the before and after photo speak for itself. Unlike other surgeons, Dr. Atluri did not try to upsell me or mention other imperfections she could "fix." She also encouraged me to think about the procedure, research, and ask questions before scheduling. The actual procedure was comfortable and quick. Dr. Atluri and her staff are amazing. I even showed up two hours early for my follow up and they got me in right away. The recovery was quick, procedure Friday and back to work on Tuesday. There's a video of it on YouTube if you'd like to see the procedure. I couldn't be happier with the results. The photo included is only 1 month post surgery. I'll update my review at 3 months post.

Horrible experience…read more Started during my Vaser lipo surgery, not enough lidocaine was prepared and I was screaming in agony, while Dr. Atluri told me to "suck it up" and "be a big girl" if I wanted her to finish. They kept giving me more Ativan, and after 5, I was finally able to relax. During my first follow up, she proudly showed me her new laughing gas set up, saying that next time, no one else would have to go through what I went through. After my healing period, it was quite apparent my results were NOT good. I looked nothing like the inspiration pictures I had shown her, Lots of fat pockets left and a huge lump (about 4 inches across) in front which she tried to say was my stomach muscle.( it's scarring) After telling her I was not happy with the results, she started yelling at me, saying it wasn't her fault, and how hard the surgery was for HER. After going back and forth, she finally agreed to try some other treatments like vaser shape and steroid shots and coolsculpting, to "fix" it After a year and a half of all of that, my results are not any better. I went into my final follow up, with extreme hesitancy, knowing she was going to be angry when I told her I still wasn't happy. As expected, she began yelling at me "DO YOU KNOW WHAT YOU DID?!" (Meaning my screaming in pain during surgery) And told me "Go write a bad review! I don't care! I'll come after you!!!" I had not even said ANYTHING about a review!! After she said that, I told her, I KNEW you would react this way, and gathered my things to leave. She continued yelling at me down the hall, so I turned around and told her that she disfigured me, and she yelled WHY WOULD YOU SAY THAT. So here's my bad review. Completely unprofessional, and clearly lacks the skills to do vaser lipo correctly. Be prepared if you're not happy with your results, to be yelled at **Edited to add, that Christy at the front desk was never anything but friendly and professional, and always has a smile on.

I learned that Pure Beauty had retail items and immediately added their Cryotherapy Face Ball to my…read morecart. It's an awesome tool that every skincare lover needs in their life. I haven't been able to get in for a skincare service, but I am definitely going to in the future!

My skin is glowing after using these products! The best part for me is being able to go out without…read moremake up. I've never felt confident to go sans makeup since I was a teenager.

Came with a groupon and am still going consistently years later! The amount of skin loving love…read moreTimothy gives skin is well passionate! He invests in new equipment and knows everything about skin! No one can guess my age and I love it! Highly recommend!! Yes appointments are almost 1 full hour! Thank you Timothy and Karen you're the best!!

I bought a 2 pack groupon for a facial with Jodi. As other reviews say nothing fancy to the salon,…read morebut that's fine by me, service is what you are paying for. I had a really hard time scheduling (had to call/text multiple times) and the owner had a fairly abrasive attitude. Facial itself was lovely and Jodi is great! I had a horrific reaction to the facial, major cystic acne breakout, etc. Have had several facials and never anything like this. I left a message to cancel my future appointment, despite the fact I once again called during "business hours", explained what happened etc. No one ever contacted me. They also did not ask what more normal skin routine was, etc before the facial. Guess they don't care I had a bad experience. I still have a facial left I will give anyone brave enough to try!