Love this practice. Everyone is friendly and helpful. Dr. Parson's is very thorough and explains…read morethings well. Trust them completely with caring for my aging vision.

Stopped in today with a broken pair of sunglasses. They looked at them immediately, repaired them,…read moreand handed them back to me, no charge. That is service that will not be forgotten. When it comes time for an exam and glasses I will be back

I took my father for a yearly exam on 10/11/2024. He is 92 years old and has Parkinson's disease…read more He walks with a walker. I go to every appointment with him. I cannot believe the change in this office for the NEGATIVE within the period of a year. His doctor is Dr. Grove. He is a wonderful Christian man. That did not change. But for the 10 minutes that we were with him, it really was not worth the way we were treated by the other office staff. I believe sensitivity training is in order for how to speak to an elderly patient. The first technician was RUDE. When she spoke to my father there was no kindness. She was totally doing her job and that was it. When she attempted one test, she was so incompetent that she had to get 2 other employees to help her. Maybe if she would have used better directional words my dad could have understood the task. Instead, she rudely sighed, said "nope" out loud and went to get help. When the trio came back, I said "let's remember he's 92 and he has Parkinson's ". At that point, nurse #1 told me I could have a seat in the waiting area. I said "absolutely not. I'm staying right here". So, after that, I was targeted as the B and my father's treatment went further downhill. The girl who did his refraction never made eye contact with me and said not one word of encouragement or kindness to my father. I'm sure nurse #1 told her how terrible I was. I left this review in the hopes that anyone having an elderly parent/relative going to LEC for an appointment goes with them to protect them from the generation of workers who are there now. They are RUDE and do not care for the elderly. DO NOT GO HERE! I would have put 0 stars for this review if I could have!

Dr. Grove is the best ophthalmologist that I have ever had. The staff is above and beyond…read more They are the template of what all doctors offices should be.

Terrible service and scheduling. Never return calls or emails. This also includes offices in…read morechambersburg and Hagerstown, MD. Harrassment is awlful.

These folks are phenomenal! From the Drs down to the staff they have all been wonderful. My mom had…read moresevere dry eye in both eyes and it was ignored, dismissed and untreated by another prominent eye center. Dr. Elliott immediately sprung into action with drops and treatments. He was also very kind and caring to my mother. Then she had to see and have surgery by Dr Kropinak he was awesome as well! She had some side affects from meds and he responded right away. Most of all he's a great surgeon and she Is healing well. His surgical team was excellent as well. He is very kind and caring too. She is also being treated for Glaucoma by Dr Piette. I have not met him yet but she likes him and he's trying different treatments before moving on to surgery. Can't say enough good things about the Ludwick team!

I have been searching and searching for help with my vision (astigmatism) and getting glasses that…read moregive me back my 20/20 vision. I have ended my search. Dr McGahan has gone above and beyond trying to discover and understand my vision issues! I have never encountered a doctor who is that dedicated, that knowledgeable and that willing to spend the extra time needed to figure out my vision difficulties. I am so very thankful for Dr McGahan

Friendly, helpful staff. Dr. McGahen is very thorough. He detected issues with my vision that…read moreprior Optometrists failed to discover. I would highly recommend Dr. McGahen's office to anyone who is searching for the best care for all your vision service needs.

I had Cataract surgery. Surgeon was great although I had some issues afterwards and was not able…read moreto see my same surgeon afterwards. Office staff was wonderful to work with.

I would have given them 0 stars but I was forced to give one star. my physician was great. This…read morereview does not include him. I have left multiple messages and never received a call back. I attempted to obtain my out of pocket costs prior to my surgery. I was given 4 different numbers. I received a billi paid half of it with the plan to pay the second half in 2 weeks. I received another bill. my $600 payment was not crusted I checked my bank account. the check was cashed when I called today. I was given an amount more owed more than the bill I was sent. They change the amount owed at a drop of a hat and it is never in your favor. I would not recommend this practice to my worst enemy. They have caused nothing but stress and anger. one of my co workers had the same issue so my case is not isolated.

I was just at the Eldersburg location. My doctor told me to get an eye pressure check immediately…read more He was concerned that I may have an emergency-level glocoma issue. The lady at the desk told me she could make a full check appointment with me on Wednesday, that there was no time available today. I have been a patient of theirs for over 10 years. I will be looking for a new ophthalmologist.

I've been visiting this location and their Westminster location for 15+ years now. Well today at…read moremy appointment, they decided to add another fee to their long list of fees, and in this case claimed my insurance doesn't cover a $75 contact lens fitting fee. I wore my glasses like I was told to, but without my lenses, they're gonna hit me with another fee. My last visit. It's all about the money, not the patient.

I was there on August 3rd , 2026 at about 7:15 am and the receptionist was simply "awesome"…read more I had a significant insurance issue requiring a of work . There was only one female receptionist at the time and she was very professional, courteous and efficient. She resolved my issue and even though I could not obtain service at that location, I felt very satisfied and her whole approach was exemplary.

I am so upset! I came from PA for my post op f/u that I was told was today at 9:05 to find out that…read moreit was scheduled for 7/1/26 at 11:05. The receptionist is not the least bit friendly or compassionate. It wasn't my fault that they gave me the incorrect info. I worked in Healthcare for years and if I had a patient that was given the wrong information, I would have apologized to the patient and fit them in. That is what being professional and giving good customer service is all about.