I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

Unprofessional driver got nervous, verbal threatened to passenger, requested to leave the bus with…read moreno reason, false police call Arrived late by 20 minutes, Wi-Fi advertised, the actual speed is 0.01

Experiences occurred December 2023 (Bellingham Airport to SEA) and January 2024 (SEA to BLI)…read more Each trip had a different driver, both equally good. Bus arrived and departed timely, drivers carefully loaded and unloaded luggage from baggage area of coach. Drivers gave announcements along the drive. The seats were unexpectedly comfortable and the coach smelled clean. Tipped both directions. Lost one star for not having enough ride times available for the early morning December flight. We had to ride the night before and get a hotel room to accommodate the flight departure time. Hopefully this has improved. I'd be willing to pay a little more for "off" hours to help compensate for lower ridership, as it would likely still be cheaper than having to get a hotel room. Overall: a good experience. I've already recommended this airport to airport service to others and I plan to utilize again with future needs.

I've used the airport shuttle to travel between SeaTac airport and Burlington for years. Last…read moreChristmas my flight was delayed in California for six hours and I was still able to get on the last bus north. They have always been very accommodating, polite and professional. Easiest ride north and saves my family time and the frustration of having to drive so far.

Great experience with Signature Black Car & Chauffeur for airport transportation! The shuttle to…read moreYVR Vancouver Airport was prompt, comfortable and the driver was very professional. Highly recommend for reliable and luxury airport transfers!

From the owner: Signature Black Car & Chauffeur Service is your trusted partner for luxury transportation in…read moreVancouver and beyond. From seamless airport pickups and cruise ship transfers to scenic drives to Whistler and cross-border trips to Seattle, we cater to your every travel need with precision and style. Our fleet of premium vehicles, including Cadillac Escalades and Mercedes-Benz sedans, offers unmatched comfort and elegance. Whether you're traveling for business or leisure, our professional chauffeurs ensure a punctual, hassle-free experience every time. Specializing in airport and cruise ship transfers, we provide flight tracking, personalized meet-and-greet services, and smooth luggage handling. When you choose us, you’re not just booking a ride—you’re choosing a first-class travel experience designed around your schedule. Discover the difference of tailored luxury with Signature Black Car & Chauffeur Service.

We booked a limo to go the the cruise ship terminal. First they sent a stretch limo which is not…read moreallowed near the terminal. We were dropped off on the street with our luggage put on the street 2 blocks away from where we were going. On pick up they asked us to walk 2 blocks further from the terminal to be picked up. We refused and he then came. We were picked up in a very old stretch party limo. the step to get in was rusted and on a slant with was not safe. On pick up we were picked up in another very old stretch party limo. this one the door handles was broken off and I could not open one of the doors from the inside

Zero stars is not an option so I had to pick one. One of Pacific Cabs drivers came in to our shop…read moreand asked to use the bathroom. Then left it in a stinky mess, did not flush and was rude to our staff. Pacific Cabs has very low standards for their staff and business practices. DO NOT USE pacific cabs if you are looking for a decent company. Pacific Cabs drivers are dirty and rude

I would give this ZERO ratings if I could, not only for the bad service, for the NO reply after…read morewarning Pacific cabs I would give them a week to respond to my complaint. They knew I was going to post this review if they did not reply, which they haven't. I've now downloaded a ride share app on my phone. I booked a cab from home to YVR Airport. I *SPECIFICALLY* stated to the dispatcher 5 times that we needed a cab for 5 passengers. The dispatcher *ASSURED* me that she understood. The cab arrived, but only seated 4 passengers. Obviously, we could not risk missing our flight. I had to put my kids in the first cab, and allowed the driver to call a nearby Pacific cab, which brought us in time to YVR where we met our kids. If I was not worried about missing our flight, I would have cancelled and used a rival cab. My family incurred literally 200 % cab fare we expected to pay, due to the dispatcher not sending us a five (5) seater. If the fleet does NOT have five seater vehicles, we should have been told on the phone. This was a great inconvenience and financial expenditure on my family, paying for two rides, while Pacific cabs made twice the profit. We also could have missed our flight.

I don't trust a company that never advertises its prices/rates. What's the big secret? Surely they…read morecan advertise a GENERAL cost? people don't have time in a transportation situation to be playing e-mail tag back and forth when time is of the essence...

DO NOT make a reservation with this company. I made a reservation for my sister, who was flying out…read moreof YVR at 7am (we are in Abbotsford). The number on the website was not in service, but I received a text follow-up where I made the reservation. I also sent a reservation request via e-mail. Via text, I was informed of the pick-up time/date, the flat rate, and confirmed we wanted to book the shuttle. They asked for my pick up address and name to confirm my reservation, which I did. I then also verified my pick-up time and date. The next morning, no shuttle arrived. I reached out to the company multiple times and they did not respond, while my sister became more and more nervous about missing her flight. Eventually, at 4:30am, I had to spend several hours driving my sister to YVR and then had to go to work in the morning on a couple hours' sleep. I still have not heard a peep from the company. Do not rely on this company if you're in a tight spot - better to pay $150 for a cab that actually arrives than $120 for a shuttle that will ghost you when you need them. The positive reviews are short and suspicious whereas the detailed reviews are stories like mine. Scam!

We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

Keith and his driving team did an amazing job transporting us to various locations, there and back…read morefor our weeks stay on Vancouver Island. We had trips to both the airport and ferry, down to the city, and booked golf rounds. They are all very professional; and friendly providing lots of suggestions for us while visiting the island. Every pickup was punctual in clean vehicles. Relying on their top notch service made our vacation stress free. I would recommend this shuttle service to anyone considering a trip to Vancouver Island

Keith (and Scott) picked our Robotics team up from the airport this past weekend. 25 Highschool…read morestudents and their mentors. Let's get the important stuff out of the way first: on time and at the precise location we agreed upon. As someone booking travel, you should start with that. You can take Keith at his word; he'll be there. But more than that, he's there as a welcoming spirit to the Victoria area. Was warm and engaging with stories of the area, places to visit, etc. The drive from the airport to the hotel (30 mins) flew by as he explained the things to do, the places to see; where to eat. I would book with Keith again and look forward to seeing him.