This place is incredible! Great job and wonderful service. I would highly recommend them. A shout out to Fred Gaytan. What a lifesaver and all around nice man to work with!!!! read more

I was devastated when my car was hit in an accident last year. It was my dream car. After the accident I bid my car farewell as it was towed to a place my insurance recommended. Wow, Fabricante was probably the best auto shop i've had service done at. I was impressed with their service. They called multiple times to make sure I was up-to-date with the repairs. I got my car back like-new after they finished. Super impressed and I appreciate you guys giving me back my dream car! 100% worth it read more

My journey to this place happened when AAA gave me the name of the body shop they work with. They had a 4. 3 review, it was close to my home. I then did my own research... found this place that was a 4. 7 (a little closer to 5 stars) on another platform (not Yelp). It is 40 miles from my home and my journey began. I was welcomed by the nice receptionist in the office Janeth. She right away called Fred to help with an estimate. He introduced himself to my partner and I and explained the process and took pictures of my vehicle, explained that once they take out the part and look inside that's when it's determined how long they labor and all work would take. I went to pick up my rental which was a block away. It took 3 weeks to get my vehicle back and even though it was a loooong three weeks their work was amazing! Like new! I called 2x a week to check up on the progress and what was great was that they sent me a link so I can see the stages of where they were working on my car. Any questions I had Fred answered, he is knowledgeable about what he does. Once I received my car I was impressed on the work they did. Fred mentioned that he was able to get original parts from Toyota so it literally is like if the accident didn't happen. I told him thank you and Janeth for also reassuring me of the progress and paperwork needed to be filled. They gave me lifetime certification on the paint if anything were to happen (chipping, peeling) I can return it with no issues. I'm so glad I did my research and took my vehicle to this business, doing my research on Yelp and other platforms paid off. Please give Janeth and Fred a raise as they help customers, answer questions and help us (customers) feel comfortable in what they do and our vehicles are in good hands. read more

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I've never written a review about anything before but my experience here was exceptional! Listen, Jerico is the man! If you want something done right and even better than that, free of anxiety, come pay him a visit. My windshield was broken, my side car panel was completely dislodged and had to be replaced, my rear windshield wiper was oxidized and missing having spent some snow time in Utah, and a whole myriad of other issues, but Jerico brought back this baby looking brand spanking new. I was constantly updated when parts came in and how the repairs were progressing. Small things but they go a long way. I'll def be coming back, and recommend Jerico, the staff, and fabricante auto to everyone in need of repairs! read more

Fabricante Auto Body - Repaired side panel - Body Shops Near Me - Lake Forest, California

5 stars for FAB! They kept me updated on the status of my Tesla and had the work done earlier than expected! The entire process from estimate to completion was seamless. Thank You! read more

Fabricante Auto Body - 2022 Tesla Model 3 - Body Shops Near Me - Lake Forest, California

5/5 service. Fred saved me from having to replace my whole front bumper. Stand up guy with great customer service. Highly recommend.

Wife brought her car here. Was told this was a certified high end repair for our luxury car. Well sadly when we arrived despite paying a high quote the car was done and my wife had to end up leaving the car there longer as they realized they were not done and with a toddler. Would recommend prestige auto and caliber if you don't have a luxury vehicle. read more

I was clear before coming in on my situation about my car being damaged by a dealership, and Steven told me to come in for an estimate. I'm glad I did since the shop looked dirty and disorganized, and Steven was difficult to deal with. He called me right after leaving to say they wouldn't take on the work, which likely could have saved me a trip and time from the beginning to state. Unprofessional, unclean, and disorganized are the words that come to mind after dealing with them. read more

March 2023 Our First Truck was repaired there - These guys fixed and repaired our truck quickly and with great quality. I highly recommend them for your future body and paint needs 2nd truck just picked up 6-20-23 repaired there - Fred Gaytan and his team did a great job on sticking to the timeline he presented. The truck again looks great, attention to detail is good, and another great experience. Still highly recommended shop for your body and paint needs. Thanks again team! read more

Fabricante Auto Body - Great work performed on our truck. - Body Shops Near Me - Lake Forest, California

Accidents are never enjoyable, especially when you own a Tesla and have to wait for parts to arrive. I conducted extensive research to find the best auto service in Orange County, and Fabricante Automotive stood out from the rest. Writing reviews isn't something I usually do, but I simply had to acknowledge the outstanding service provided by Fred. Fred took the time to explain the entire process from start to finish, including the timeline. I truly appreciated his honesty and transparency. Moreover, he exceeded all expectations by delivering exceptional work ahead of schedule. Fred's expertise and dedication made the entire process effortless for me, as I didn't have to deal with anyone else, and he kept me informed every step of the way. Furthermore, the communication with Fred was always on point, with prompt callbacks that made me feel valued as a customer. I never felt like my calls were being dodged or neglected. In conclusion, I highly recommend Fabricante Automotive and specifically commend Fred for his exceptional service. For an enjoyable and hassle-free experience, look no further. Five stars all around! read more

Fabricante Auto Body - Got my Paid back early fixed correctly, pinch me, thanks Fred G! - Body Shops Near Me - Lake Forest, California

Excellent work. The body repair and color matching are top notch. I would use them again and refer friends to them.

Fantastic service from Fabricante Auto Body. I found them through Mercury Insurance when I recently filed a claim. I mostly worked with Joaquin, who was extremely friendly and very helpful. Great communicator. I also called the receptionist a few times with questions; both women I spoke with were very patient and helpful, too. What I really appreciate: my car was ready ahead of time. I was expecting to pick it up the following day, but they were able to complete the work the same day that I dropped it off. Would highly recommend and would definitely visit again, should the need arise. 2022: 36/100 read more

Wanted to take a moment and show my appreciation for Fabricante Auto Body. My truck needed body work at the beginning of November. When I walked in to FAB, they were great from the start. I was told that my truck would be ready on 11/28 after full inspection. Fred kept me posted the entire time with updates on my vehicle. Not only that, he kindly answered all my questions whenever needed. Not once did I receive any false information. Today, I received another text saying my truck was done. Can't say enough about the professionalism I received. Truck looks new again! Thank you, Fred and the entire FAB team! You all are top notch. Bill Barry read more

Quality of the work was not great. There was overspray and a "temporary" piece put on the car that they were supposed to replace. It's been a year and I have yet to see that. I called twice and no return calls. Terrible customer service and a job that was paid for in full but never complete. I do not recommend this body shop. read more

Amazing customer service. Thank you Fred and entire team for making this such a seamless experience!

Fortunately, thanks to my wife, I have had the opportunity to visit several body shops over the years, and this one is by far the best. Fred guided me through the entire process, promptly addressing any issues or delays that arose. I have brought my car here three times in the last two years for body work, and each time, it has emerged looking as good as new. The attention to detail is exceptional. I had my car's bumpers replaced three times and some body work done on the sides, and everything turned out flawless, as if it just rolled out of the showroom. I highly recommend this body shop to anyone! read more

I just used fabricante auto body to fix my car from an accident . I can't say enough good things about them. Ed was the person I dealt with. He was nice polite and very kind. They had to keep my car a little longer then first date but always kept me updated in timely manner. Much appreciated! Lastly they washed my car outside but also inside! That I did not expect! Thank you ed & your whole team! My car looked fantastic also. Thought the job they did was great! read more

I got rear-ended on the freeway. This shop is an approved repair place for those with Mercury Insurance so I found myself and my crumpled Honda CRV here for some fixing. Within a few minutes after reporting my accident to Mercury, Fabricante called to set up an appointment to have my vehicle looked at for an estimate. The receptionist was extremely courteous and pleasant. Steven closely examined my car, took photos and gave an estimate; a few days later I dropped the car off. Over the next few weeks they kept me informed of the progress via text and phone calls although communication was much better at the beginning of the process. After one week they told me it would take an additional week and at the end of that second week they told me it would be yet another. I understand estimated time can change if new repairs are unexpectedly discovered but this created some inconveniences (primarily far more out of pocket for my rental car than I expected)...but what can you do? I have no complaints about the work done, they did a fine job with the body work. I appreciated that they washed the car and attempted to clean the interior (but did a lousy job - gritty dust created by the work still covered most of the interior). Although I hope to never have another collision or body damage I wouldn't hesitate to bring my vehicle here again if necessary. read more

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Horrible service. Took truck in to get bumper replaced. They kept pushing back date and advised someone scratched it doing repair and now will take longer. Will never go back there again read more

I love this Tesla certified Auto Body shop. Joaquin exceeded my expectations. He was clear with what to expect. He told me it would take 4-5 days. I told him I needed it in 2-3 days. He pushed to make this happen. Called me back throughout the process when he said he would to assure me.. My bumper was refinished & looks brand new. Car was cleaned, ready & waiting for me by the end of day 2. read more

Fabricante Auto Body - Body Shops Near Me - Lake Forest, California

My car was repaired by fabricate auto body. It was a great experience for us. Excellent customer service by Joey Gomez. Always communicating with me on updates with parts and exactly what was going on with my car while it was there. When I picked my car up it looked brand new. They detailed my car, even armouralled all the tires it looked great!! Thanks so much to everyone at fabricabye auto bod! couldn't have had a better place repair my car! Kristi Battle read more

Quality service. Trusted Fred G. to repair my car and he delivered, my car looks better than it came in!! Highly recommends the place and would you back again for repairs! read more

Did a great job repairing my new car after it was rear ended. Reliable, communicates well. Steve was easy to work with.

very poor communication and sloppy customer service. can't believe that they are on auto insurance lists.

I don't write reviews unless I feel they are truly warranted, nor do I assign stars at random. In this case, a FIVE star review is WELL deserved. I chose Fabricante partly because it was on the short list of shops sent to me by my insurance company (although I could have chosen ANY shop), and because I read numerous positive reviews from people who had already had work done there. So... step one... Suzie and Marissa handled the paperwork and communication with my insurance company quickly and efficiently. Though the final bill came to more than the original estimate (from the 'online' insurance adjuster), that was to be expected, and none of it was my problem. They took care of submitting the supplement for payment. Note: They are also being responsible business owners in terms of wearing masks, and requiring customers to do so. Step Two: the repair. A cabinet had fallen on my aging but pristine Sonata's hood, knifing a dent into the raised edge. (She looked wounded!) But, in only a few days, the repair was complete and you would never know the damage had been there. They had my car done on time. Step Three: A little follow-up needed. Okay, no one is perfect, and as it happens, I noticed as I drove home that there was some overspray on the windshield. Further examination showed a little in a few other places. I called and was told to come back as soon as it was convenient for ME, and they would make it right. Well, they did. Derek looked it over and apologized for the error and said he would need the better part of a day to completely clean various surfaces, then clay, and wax again. I dropped it off, talked to Eric, and he called me earlier than I anticipated, and the result.... GORGEOUSNESS. The glittering red of my "Ruby T. Sonata" sparkled in the sunlight. Lastly, I would recommend Fabricante to all. They are certified to repair all sorts of makes and models, including high end, technologically advanced ones that are obviously way more expensive than a Sonata. But they treated my beloved car like royalty, showed an eagerness to get things right, and demonstrated true awareness of customer's feelings... and that matters to someone who loves her car. read more

Fabricante Auto Body - Ruby T. Sonata after her 'hospital' stay. - Body Shops Near Me - Lake Forest, California

I am truly not sure how this body shop has such stellar reviews. Perhaps I am simply the most unlucky customer to ever walk through their doors but here is a following of my experience so far. TL;DR: People there are nice enough but the lack of communication with me and their own internal team is shocking. Delays are never communicated and the staff disappear for weeks at a time. My case with them has been ongoing for almost 2 months now, and counting. My first interaction with Fabricante started Feb 16 or 17 when I called to schedule a time to have them appraise the damage to my vehicle. I chose them because they're very highly regarded by my insurance company AND they appear highly reviewed. They told me the earliest they can fit me in was Feb 22nd (or thereabouts, I can't remember exactly) and they had no earlier slots available. That's fine, I figured they're busy because of how good they are. I show up and get the repair quoted. My case is handled by Fred who was very nice and put together an estimate that he said he would email me later that day. I receive the quote, compare it with a few others and decide to move forward. I email Fred back on 2/24 (Friday) and receive no reply. I follow up by calling the office on Tuesday 2/28 and Thursday 3/2. The front desk lady assures me that Fred will get back to me. He does not. I call again on 3/3 and I'm informed that Fred had met with some sort of accident and had not been into the office all week. I feel bad for Fred but my case should have been handed off WAY earlier, in my opinion. Steven picks up my case and moves my quote forward. I get an email later in the day (3/3) that parts were ordered for my vehicle and they'll wait for the parts to arrive before I drop off my car. Since my vehicle is still drivable, it's a good deal. The parts take a while to arrive but Steve gave me a call when they did and we scheduled a drop off time. I left my car with them around 4/3 and into repair it goes while I get a rental that my insurance covers for 30 days. Steve calls me about a week later saying that some more parts need to be ordered since they were missed in the original appraisal. No big deal, go ahead and order them. Fabricante uses a text system with carwise.com to update customers on the status of their vehicles. I get a text on 4/10 that the OEM has not provided an ETA for when parts will arrive, however, I get a text on 4/13 that the vehicle repair is scheduled to conclude on 4/28. Excellent, I have an anticipated completion date and assume that this update only came because they now have some sort of tracking - boy am I wrong. I get additional text updates on 4/14, 4/17, 4/18, AND 4/24 that they're on track and if there's ANY delay they will contact me. Of course I get one more text on 4/27, the day before completion, that the finish date has been moved from 4/28 to 5/05. I'm PISSED. I had already scheduled the day off. I call them to find out what's going on. I'm told that Steve is out of the office and that he'll call me back. He does not. Today is Monday, 5/01. I FINALLY get a call back from Steve. Not because he took the initiative to call me back, mind you. Only because I called the shop again. I'm informed that he had been on medical leave for the last COUPLE OF WEEKS (WHAT!?). While I'm sympathetic to his situation, I cannot believe the lack of initiative or this company's inability to cover or have processes in place to make sure customers are taken care of while their employees are out of the office. It is absurd to me that the person handling my case can be gone for weeks and my case is just AWOL and not being handled in any way. I'm informed that the parts will not arrive until NEXT MONDAY 5/08 and that if all goes well the vehicle will be completed 5/12. My rental coverage only lasts until 5/03 so I'm going to have to figure out alternative modes of transportation after this. At the end of the day, the OEM parts are the limiting factor for the repair time. This review is not based on Fabricante's workmanship, its' timeliness, or its' friendly staff. This review is a reflection of the internal process, or lack thereof, of the company that's supposed to ensure that customers are kept appraised of the status of their vehicles AND to pick up the slack of employees who have unexpected leaves of absenses. It is wholly unacceptable that an employee can be gone for a WEEK, let alone MULTIPLE WEEKS, where the customer is just left in limbo. I want to like this shop, the people seem friendly and my interactions with them have been genuine, but my god am I annoyed by how my case seems to have fallen through the cracks. I hope that no more of their guys get injured or sick, for their sake and mine. read more

I took my car to get an estimate after someone hit the side rear end of my car. I had my car repaired and it was done so quickly and it looked like nothing had ever happened! Alex Gaytan was friendly, professional and kept me updated on the status of my car. He explained that there could be more damage, but that until it was taken apart, we wouldn't know. They did find more damage, so the cost of the repairs increased. I would highly recommend this business. read more

Amazing work, Joey went above and beyond making sure my Tesla got everything it needed to be back on the road. 10/10 would recommend read more

Fabricante Auto Body - Body Shops Near Me - Lake Forest, California

i wish i had used Fanricante Auto Body again. instead I went to OC Collision and they did a very poor job. they tried to fix their bad job but it still looks bad. I would never use them again and certainly would not recommend OC Collision to anyone. read more

Joaquin is #1 my mercedes benz 2022 gle 350 looks and runs better after they fixed the damage hood, front bumper, motor mounts....joaquins customer service and attention to detail was the very best ....be patient !!!!!with fabricate auto body and you will get the results you expect from a class A shop...this is a process that has many layers which need to be approved , checked and double checked for your safety and Quality of service thank you Joaquin!!!!! read more

Stopped by today with a unusual job. Removing expired HOV stickers from my Chevy volt. Short description is that they are made to not be removed easily at all. I spent an hour myself with no success. The dealer didn't want to touch it. So here is where my challenge changed from frustrating to awesome! The front office was very helpful. The manager was great and took on the task. They did the job above and beyond what I ever expected! No damage and no sign the stickers were ever there! I couldn't be more impressed with the whole experience. Old school customer service that is hard to find anymore. Kudos! read more

I highly recommend Fabricante Auto Body. I experienced a hit and run in the Staters Brothers parking lot that damaged the rear end. Our insurance had us take our Toyota to Fabricate Auto Body for an estimate. Steven, our representative was knowledgeable and we chose to have them repair the car. He kept us informed of the progress and the work was exceptionally well done. Our car looks beautiful!! read more

I highly recommend this place. I forgot to do the review right away but I didn't forget how great Joey Gomez treated us. My husband was upset after the first paint on the bumper of his car. He kept on complaining when he look at his car on certain angle. The color was totally off. After couple of years I finally went back to Fabricante auto body. I told them the problem and Joey was totally cool. They repainted our car and cleaned it and made the little scratches disappeared. They did a great job. Perfect! I will go back again and highly recommend them. read more

After getting some scratches on my car in a parking lot incident, I contacted my insurance company. They had NO "approved" auto body shops that would work on my car (Land Rover) in all of San Diego County or Orange County. They referred me to a shop near LAX (2-3 hours away). I called the local SD dealership and they referred me to a shop near my home. The insurance company would not approve the quote (the insurance company employee in Texas did a quote by photographs). An OC dealership referred me to Fabricante Auto Body. I was able to get an estimate appointment within a few days. Fred greeted me at the shop. He explained the process clearly. Though they aren't an "approved" shop by my insurance carrier, he said he has access to their system (by using the estimate I had previously received). I was able to get my car in for repairs quickly. The repairs were initially expected to take 7-10 business days (due to potential part delays). I dropped my car off on a Monday and I received a call on Thursday that the car was ready! I highly recommend this shop. I received daily text updates on the progress and was treated well. Fred was able to work with the insurance company directly so that I didn't need to get involved/frustrated. read more

Wow. Wish I had found this team of solid car guys years ago. Absolutely know their business and the service, high quality work, communication and PRICING is the best I have found. Follow up and extra efforts compliment the whole experience. 100% recommend them. Thank you for the good work guys. read more

Fabricante Auto Body - Body Shops Near Me - Lake Forest, California

This body shop!! My Tesla was serviced/repaired recently and it couldn't have gone any smoother. What really made my experience amazing was Joey Gomez, one of the sales representatives who kept me informed play by play. Returned calls when I was unable to reach him, and initiated contact without request nor hesitation to ensure things were moving along. It could have taken a year (which it didn't!) and I would have thought it was a couple of weeks as he walked me through the details and was very knowledgeable and technically sound with details and status updates. He should be in a leadership position or I hope he can share best practices with others as how to make Fabricante Auto Body shop be the shop of choice all because of his interaction and engagement with me as a customer. GREAT JOB JOEY! You'll go far, as well as any business you touch! read more

Just worked with Fabricante Auto Body following an accident. They run a top notch body shop with excellent customer service. This is the second time I've brought my vehicle to Fabricante Auto Body and I can't say enough good things about the quality of the work and the service team. I worked with Alex on my last visit and he was a total pro - polite and engaging, timely communication, and worked with the team to get my repair in a day early. Janeth at the front desk is kind and welcoming. I've referred several friends and co-workers to the shop over the past 5 years and they've all reported great experiences. Rest assured this is an honest, professional team and Fabricante Auto Body will provide quality work at a fair price. read more

The people at Fabricante Auto Body are fantastic to work with. I had my Mercedes C230 Sport repaired by them when an SUV backed into my car. The team at Fabricante had it looking brand new. So when my wife clipped the mirror on her Audi Q5, leaving the mirror body loose and the mirror dangling, I said just take it over to Fabricante, If anyone can fix it quickly it will be them. Well Steven jumped into service and had my wife's Audi repaired in no time! You just don't find customer service like that very often especially when combined with quality repair work. read more

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Alex and a technician located where the rattling noise was coming from right away, fixed the issue immediately and didn't charge us anything! This saved us a lot of time and money from going to a car dealer. We truly appreciate your service and will definitely go back to Fabricante Auto Body! read more

Want to thank Alex Gaytan over at Fabricante Auto Body for his expertise and customer service in walking me through the repair of my car, he was awesome and Fabricante fixed my car to perfection. Nice to see an operation by the book, easy working with insurance and timeliness in getting my car back on the road. Thank you Alex and Fabricante!! Highly recommend. read more