I had an amazing time here the staff were very welcoming. They assisted me with everything I…read moreneeded, the store was clean. They had wonderful sales, with a large selection definitely one of my favorite stores in this mall.

First time shopper and I LOVE these jeans! Kelsey helped me with what style and fit I needed, she…read morewas very helpful and made my shopping experience great

This torrid is great on stock and service. They are always friendly and balance offers for…read moreassistance while giving you a chance to shop on your own. I love the fact That they know their merchandise and fit of their products. A must stop and shop whenever I am in the area!

I love this store ! Because it is so hard to find fashionable clothing for plus size women, Torrid…read moreis one of my favorites. They offer more than just random animal prints and patterns that make you want to vomit . Their designers are awesome! PROS: *They are all about boosting their customer's confidence. There are signs all throughout the store that says you're beautiful or you rock. It makes you feel like you are worthy even though the world seems to devalue any size beyond a 0. * The selection of apparel can't be compared to any other store. * The sales associates try their best to please the customers. They will help you find items in your size, assist with ordering things off-line, and do everything within their power to make you walk away feeling like 1 million bucks. * The sales associates also call each customer by name. Also your name is written on the dressing room door when trying things on. *They always offer good sales such as buy one get one free or even half off the most expensive item. Con: *The only con is that the clothing is a little bit pricey but it is very high-quality and worth purchasing Side NOTE: I would love to be a a torrid model one day! DON'T judge me for wishful thinking...

Wow talk about amazing customer service! Rena was the sweetest! And the show quality is like…read morenothing else made now a-days, I can tell these will last for years. Sending everyone I know here!

Best shoes ever for work and comfort. Slip resistance bottoms can save your life on a slippery…read morefloor. My husband does not wear anything else but SAS shoes and recently it was time to purchase a new pair for him. Called the Kennesaw store on a Friday evening and made it there before 7:00 PM. This nice lady RENA told me not to trip on shoes that another lady was trying. I knew exactly what I was looking for when I walked into the store. Ms. Rena checked me in and out promptly and made my shopping very pleasant after a very long day. Thank you!

Love this place! I've always had such a good experience while visiting the store and greeted by Ms…read more Pat. She is always so kind and helpful to my needs. Not to mention this store has some pretty stylish things. Good finds here for sure!

We went yesterday and the salesperson was absolutely awesome. Knowledgeable, friendly, helpful and…read moreabove and beyond with customer service. I had also contacted them several times via Facebook and they responded quickly and were always pleasant and efficient. This is a no nonsense, get you what you want kind of place and I will definitely be shopping there again

Not a huge altered state customer but saw a really cute cup that I needed to have and this was the…read moreonly location in the Atlanta area that had it in stock. So this was my first experience at this location. It is larger than others in Atlanta. Seems to have most of the online stock in store. Clean. Big sale section which is sort like a bomb went off...stuff everywhere falling off of wracks and shelves. But I have to say the employees don't seem to know anything about their job or store or policies. While there I asked 3 questions and they didn't decide to answer to any of them (or they couldn't but also did bother to find an answer) I asked specific ally about a pair of pants they had on an mannequin and I was walked around the whole store, shuffled to 3 different employees and nope...couldn't find it. Also just was like I don't know what those are to even try to look them up had I asked. I did try a few items on and it's worth mentioning that there was no in the fitting rooms, I don't care about this hit from a loss prevention point it's not great, and they are all SO SO DARK. I have 0 issues with my site but these were cavelike. I ended up in the assessable room (I was the only person in the fitting room for the duration of my trying on) which made me a little uncomfortable but it was the inky one that had anything remotely considered to be close to normal lighting. I included a photo of me in the fitting so you can the lighting in the "brightest" room. There was also a shelf that wasn't actually attached the wall that almost fell on me. I caught it but had I not it could have actually hurt me or someone else. I told an employee about it and she just went "oh...I girl I'll let someone know" and walked away. This was an adult...Kind if wild. Altered state isn't really geared towards my age bracket (30s) that's fine but they maybe need to have someone working that can answer basic questions customers may have. Gage it an added star because they did have more floor space and seems to have more stock than other Atlanta locations.

My type of boutique…read more I love unique boutiques like this with eye candy everywhere. Everything in the store is bohemian, comfortable and absolutely precious. As you shop the racks, you will also run across displays of kitschy home decor with humorous and inspirational spiritual quotes. I scored an adorable striped sweater off the sale rack and a stretchy bangle bracelet that I have already received several compliments on. As I was checking out, I noticed a display of Giving Keys, which clued me in to Altar'd State's philanthropic efforts. Super sweet store! I will definitely be back!

Excellent service. They went well out of their way to help us with a last minute purchase for a…read morefuneral. Everything but the shoes and underclothes. After the fitting, they did us a special service and rushed the alterations. A fair price for it too! They were kind. The store is huge and caters to a wide range of customers. Despite how somber the occasion, we couldn't help noticing all the quality product around us. Conservative to bright & cheerful styles. This place will you styled for just about any occasion. Recommended!

Shoutout to Ali at D&K Suit City on Memorial! As a more curvier woman, finding suits that fit well,…read morefeel flattering, and are still affordable can honestly be a challenge, but Ali made the entire process smooth and stress-free. He helped me find 3 staple suits that fit perfectly, looked professional, and stayed within budget. His patience, honesty, and attention to detail truly made all the difference. If you're looking for quality suits and amazing customer service, definitely go see Ali at D&K Suit City!

So I visited today since I was in the area and I needed a new pair of jeans. The first cashier…read morespoke when I entered. The other employee got 2 pair of jeans for me same size waist different length. I chose the shortest length great fit for a pair of jeans in the fitting room. So I went to check out and I signed up for the 15 percent discount. I was required to fill out my first and last name and my email for the discount which I did. I was notified by the cashier that I didn't have to fill out anything else. There was a day and month slot. I asked him what is it for he said birthday gift. Now who in their right mind would turn that down and not receive it if it's available and you work in customer service smh. I visited on 4-11-2026. Pull up and check them out for yourself.

Went here to return an online purchase that I thought I couldn't return anymore but the staff here…read moremade it super easy. They also helped us shop for a few pair of jeans for my husband. Shoutout to Xavier and Tanya for their excellent customer service. They do offer free hemming on jeans purchased the same day in-store but you have to be a red tab member!

Trust Chuck. He knows footwear like few others. He spent half an hour helping my husband pick out…read morethe right hiking sandals. Two years ago, he helped me pick out the best hiking shoes for my solo trip to Banff. He's simply the best!

Brooklyn & Britton impeccable!!! It's nothing like a personal interaction with individuals who "…read moreLOVE" what they do.. Family & friends trip, decided to go into a store on 7/9/ 25 @ 6;52 pm just to browse around.. only to discover the beach bags ( BOGG) we were looking for were being sold right there!!! With a % off.!! Can you say HaPPY Campers.. literally!! Thanks to you both for the warmth pleasant encounter.. I can go on and on about our experience!! Kim, Ann & Toni ​