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Dunwoody, GA

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Nordstrom Rack

3.2 (43 reviews)
Open • 10:00 am - 9:00 pm
Updated a few days ago

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Lilly C.

Not sure why the low rating but I always leave a happy customer when I come here. It's a bit like dumpster diving in that you never know what you might get and or find. You should take the time to look and check things out first. They have pretty good deals on their shoes and some times you find some super deals like a pair of Burberry flats for under $200. But like TJ Maxx or Marshall's it can be a hit or miss in that sometimes you make out like a bandit and sometimes you empty handed.

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7 months ago

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10 months ago

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1 year ago

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2 years ago

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5 years ago

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9 years ago

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6 years ago

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3 years ago

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3 years ago

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12 years ago

Helpful 7
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13 years ago

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12 years ago

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13 years ago

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4 years ago

Horrible clutter in all isles. Floors have stuff all over. I could hardly get a cart through any isle. Trip and fall risk. What a mess.

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9 years ago

Helpful 2
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11 years ago

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12 years ago

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5 years ago

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13 years ago

Helpful 3
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13 years ago

Helpful 3
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7 years ago

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7 years ago

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8 years ago

Love this place! Found a great Marc Jacobs wallet for $80 that was originally priced at $200!! Great find!

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10 years ago

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8 years ago

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8 years ago

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8 years ago

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8 years ago

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11 years ago

Helpful 3
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10 years ago

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13 years ago

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11 years ago

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9 years ago

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11 years ago

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11 years ago

Exceptional customer service, both by the jewelry/watch counter and lastly, by Brea who went over and above at checkout.

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12 years ago

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11 years ago

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13 years ago

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13 years ago

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12 years ago

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Page 1 of 2

Ask the Community - Nordstrom Rack

Review Highlights - Nordstrom Rack

“I had a small issue with my online order shipped from this store - - and did I mention I live in CA ?!?!”

Mentioned in 2 reviews

Read more highlights

DSW Designer Shoe Warehouse - Storefront.

DSW Designer Shoe Warehouse

3.2(31 reviews)
1.1 mi
•$$

This is the WORST store and customer service. The girl calling herself a "manager", even though…read moreshe had to go ASK the actual MANAGER to approve my exchange, was rude, and actually picking a fight with me. I will not be a DSW customer any longer due to this girl and this experience. Nordstrom is superior and around the corner and I will now patron them for all my "shoe needs".

I've recently discovered Designer Shoe Warehouse, actually noticing that there is a store near…read morewhere I work and another store close to where I live. This is review is for the Dunwoody DSW that is located near where I live. This store is in the Perimeter area in the Perimeter Village shopping center, and it has a big parking lot which means ample parking spaces. This is a big DSW, with lots of wide aisles so you don't have to worry about tripping over people while they're trying on shoes, or being stepped on while you're trying on shoes. There are shoes for the whole family (wait, I'm not sure if they have baby shoes, but, then, do babies really need to wear shoes?), and this is a big store that is well light throughout. I like that this is one of those stores where most adults can walk in and see which section interests them because the shelving isn't that tall. Single shoes are displayed as samples on the shelves, with the inventory for that shoe below in boxes so customers can easily locate the shoes size they need and try them on. The men's section is on the far left side of the store as you walk in. I was surprised with the various types (formal looking, casual, flip flops, sandals, boots, oxfords, etc.), quality (well made leather to shoes you know are going to only last one season), and prices (starting under $20 to over $100) of men's shoes. I found comfortable work shoes at decent prices. I'm glad I'm not one of those shoe hoarders, because I know I would've bought way too many pairs of shoes than I need. Just realize that Designer Shoe Warehouse is more warehouse than designer, since you won't find any high end designer shoes here. This place is definitely the store to come to when you want to save money vs quality department stores. Customers can save even more money by finding shoes that they like on clearance. The men's clearance racks are also on the left side but waaaaaaaay in the back. Shoes on sale, some at deep discounts, can be found in this section. There is only one checkout line that leads to multiple registers. Unfortunately, there were only one registers open with many people waiting in line when I was there. Overall I'm a fan of this store.

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DSW Designer Shoe Warehouse - Men's shoes.

Men's shoes.

DSW Designer Shoe Warehouse - 03.20.2023.

03.20.2023.

DSW Designer Shoe Warehouse - Men's shoes.

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Men's shoes.

Phidippides

Phidippides

4.1(13 reviews)
2.1 mi
•$$

I have been visiting/purchasing running shoes from this store for 20 + years...mostly at the…read moreprevious location...which was twice the size of the currently Roswell Rd store. My wife was looking to replace a pair of Brooks, which they did have and all went well for her purchase. My observations include the minimal amount of stock...one or two items hanging for clothes, hats, etc. and no price tags on any of the shoes ! I am luckily not in the market for another pair of men's running shoes but I enjoy checking on sale items. Apparently if you have to ask how much then the philosophy at this store is we do not want to make it easy for the customer. I asked the sales person what they had in Brooks size 12 and she came back with one pair of shoes. Not impressed.

This is the location that I originally went to. For the Pulse insoles, because Phillipedees. Seemed…read moreto be the only store that sold them. I called the Roswell rd location and asked the associate for the insoles. He told me they had plenty of instock. Once I got their the associate was helping a lady with a pair of shoes. I went to the area where the insoles are and started looking for the 2 sizes I needed. The associate asked if I needed any help as he paid more attention to the busty loud blond haired women. I said I had called in a few minutes ago for the insoles. That he claimed they had plenty of stock, and to my finding, they had none. He then said go to Amazon and order them because they all of a sudden didn't have stock. Even though I had just called 20 minutes prior to driving to the store. I feel he could have paid more attention to the call & my request. He could have told me over the phone just to order them online. Instead of me driving 20 minutes in traffic both ways. I will not say it was a total wasted of time. Now I know Amazon has them. When for years Amazon did not carry them. Based on this experience, I do not ever have to go back to that store.

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Phidippides
Phidippides

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REI

REI

3.8(65 reviews)
0.8 mi
•$$

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

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REI - Nice bikes

Nice bikes

REI
REI

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Road Runner Sports - Jarrett is THE MAN!!

Road Runner Sports

4.4(23 reviews)
8.1 mi
•$$

Yesterday was my dad's bday and I knew I wanted to get him fitted for new walking shoes. I had a…read moreton of suggestions for where to go but decided on Road Runner bc it is the closest to my house and wanted to support a PTC business. We had the BEST experience!! Matias helped us and treated my dad like a rockstar! He was very knowledgeable and honest with us about which shoes really worked best for him. My dad picked the shoes he wanted right away- a little too fast. He walked around with his new shoes after we left the store and decided he wanted the half size smaller (which is what Matias suggested). I called the store to see if they had that size in stock. The person who answered the phone was so pleasant and tried to help me as best he could but eventually passed the phone to Matias. My dad ended up going back and switching them out for another pair and he said it was seamless and Matias was just as helpful with the exchange as he was with the sale. We will definitely be back to support this awesome store! Thanks for such a great shopping experience!

The first time I bought shoes there I had great service. Unfortunately I didn't like them and…read morereturned them no problem. I bought others and others. Always good service. Today I went inside and the sales person did nothing. It should be a full service speciality store and I got no service. Cancelled my membership and was very disappointed. I could have bought my shoes anywhere. Sorry you lost my business.

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Road Runner Sports - Nice open and inviting layout. Also set up for social distancing.

Nice open and inviting layout. Also set up for social distancing.

Road Runner Sports - The Saucony Kinvara 12. My absolute favorite line of running shoe.

The Saucony Kinvara 12. My absolute favorite line of running shoe.

Road Runner Sports

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Academy Sports   Outdoors

Academy Sports Outdoors

2.8(10 reviews)
0.6 mi

One of the quickest & easiest online shopping experiences I've had. I ordered two folding tables…read morefor an outdoor event& within 30 minutes received my order confirmation & ready for pickup notification. Curbside pickup was just as easy. Within 5 minutes of checking in, a friendly associate brought out my tables & loaded them into my vehicle. I later returned one table & received the same excellent customer service. I was in & out in under two minutes. The seamless experience & outstanding service earned a repeat customer. I'll definitely be back to shop for my new patio chairs.

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

Photos
Academy Sports   Outdoors - Storefront.

Storefront.

Academy Sports   Outdoors - Shoe department.

Shoe department.

Academy Sports   Outdoors - Grilling department.

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Grilling department.

Nordstrom Rack - deptstores - Updated October 2026

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