Not a huge altered state customer but saw a really cute cup that I needed to have and this was the only location in the Atlanta area that had it in stock. So this was my first experience at this location.
It is larger than others in Atlanta. Seems to have most of the online stock in store. Clean. Big sale section which is sort like a bomb went off...stuff everywhere falling off of wracks and shelves.
But I have to say the employees don't seem to know anything about their job or store or policies. While there I asked 3 questions and they didn't decide to answer to any of them (or they couldn't but also did bother to find an answer) I asked specific ally about a pair of pants they had on an mannequin and I was walked around the whole store, shuffled to 3 different employees and nope...couldn't find it. Also just was like I don't know what those are to even try to look them up had I asked.
I did try a few items on and it's worth mentioning that there was no in the fitting rooms, I don't care about this hit from a loss prevention point it's not great, and they are all SO SO DARK. I have 0 issues with my site but these were cavelike. I ended up in the assessable room (I was the only person in the fitting room for the duration of my trying on) which made me a little uncomfortable but it was the inky one that had anything remotely considered to be close to normal lighting. I included a photo of me in the fitting so you can the lighting in the "brightest" room.
There was also a shelf that wasn't actually attached the wall that almost fell on me. I caught it but had I not it could have actually hurt me or someone else. I told an employee about it and she just went "oh...I girl I'll let someone know" and walked away. This was an adult...Kind if wild.
Altered state isn't really geared towards my age bracket (30s) that's fine but they maybe need to have someone working that can answer basic questions customers may have.
Gage it an added star because they did have more floor space and seems to have more stock than other Atlanta locations. read more