Lovely assortment of clothing, a bit pricier, but overall worth it! A amazingly kind and sweet…read morewoman, Ivy, helped me out a bunch!! She was absolutely lovely

I went in to try and find a dress for engagement photos, I was open to anything white but preferred…read morebotanical details. I don't find anything that suited me but I did like a lot of the things they had to offer. I wish they had more to offer in plus size but it was as expected of a retail chain.

OMG!!!!!!! As a person who's job is to be a personal shopper as well as personal stylist let me…read morejust let you know that this store has everything that you could ever think of as far as clothing and footwear, I felt like I was in a wonderland great prices for upscale pieces. I love this place. It's definitely my go to, if you haven't been go now, run don't walk!

I've been coming here sporadically over the years and after what I witnessed today, I will never be…read moreback. This is one of the beauty supply stores that hates Black people that you hear about. I am always hyper aware that I am being watched fairly closely when I'm in the store but today I overheard one of the sales associates complaining about a black man that was asking for him to unlock the cage for him to buy a product and him saying it's a privilege for them to even be here and when I asked for clarification of what was meant by that comment, I was just meant with a lot of performative confusion, but needless to say, I heard what I heard and will not be back. It's really sad to know that you think so little of the people who are your main patrons and it's actually a privilege to have us as customers.

Selection was fine. Staff wasn't helpful in pulling specific items and the loudest mouth 18 yo…read moreemployee (Taylor) was talking about customers while they're still in the store and making comments about "why would anyone bring children into this world" while I was literally shopping with my 3 yo and 7 mo old. Let's train our employees in having some basic tact, Soma East Cobb.

Excellent, dependable customer service! You aren't left to fend for yourself here. With their help,…read moreI was able to find what I wanted quickly.

Popped into Brooks Brothers on our recent trip to the outlets in search of casual/upscale attire…read morefor an upcoming cocktail party. The store is laid out really well. It is bright, open, organized, clean and in great condition. Each area was clearly defined and easily to navigate to and from. They have casual sections, suit sections, business casual, shoes...and one of the largest clearance sections I have seen at a Brooks Brothers...and maybe even at a specialty clothing store. There was only one Associate in the store at the time and he was helping other customers with a custom order, so we did not interact with him. However, the service and conversation I witness was great and the customer on the receiving end seemed very happy. Prices were hit and miss. I found several things in the clearance section that I enjoyed and ended up getting, however the clearance shoes were still marked a tad high. Our main goal was a pair of slacks, and while they were priced well for the most part, they were short in stock of sizes needed. Overall, good trip to a solid Brooks Brothers location at the outlets!

This store is a hit or miss for me. Sometimes when I shop here I get lots of help with picking…read morethings out and friendly sales associates. Other times it seems the place feels like a funeral parlor so creepy quiet that you can hear a pin drop. I don't think they're a true Factory outlet in that I think the prices are still pretty much what their regular retailer charges. I think the items sold here are bit different than what you can find at the regular stores. I think I rather shop at their regular store better because I think the customer service is usually outstanding in those stores. I hope the Factory Outlet would adopt that same attitude.... 968th review 12/13/2017

The store in general has EVERYTHING!!!!!!!! I'm supposed to…read morebe looking for slacks/shirt/tie for my son. Instead, I'm taking a mental inventory of the dresses/shoes/hangbags/jewerly/mens suits/mens shoes for myself and my friends. OOOOOH I need to come back here!!!! There are ALOT of items on sale. Okay, let me stay focused. Dress shirt/tie/shoes/slacks for my little boy. There is a nice assortment of shirts with ties to match. My son is soooo picky but he settles on a shirt that is in....drum roll please..... the clearance rack!!!! Yes!!! My wallet loves him!!!!! It's a very nice blue shirt and I'm able to find him a tie to match. Shoes in his size? Check!!!! I love how this is a one stop shop with everything in my budget . The entire store is neatly organized. I could spend hours in here but I only have 5 minutes left before closing. At checkout, the sales lady tells me to sign up for K & G text alerts to get the promo code that I can use on my purchase. Thank you for looking out!!!!

Wonderful experience with customer service. They were very helpful and eager to help!!! They have…read morea great selection and exactly what my husband was looking for. Ms. Germaine and Mr. Carl were so very nice and very helpful. We will be back!

We were visiting from out of state when i realized the dress i brought for the wedding wasnt right…read morefor GA weather. Courtney was extremely helpful and helped me find the perfect dress! She was so wonderful. Even put up with my husband jokes. Thank you!

Every time I come into this retail shop I always think I'm going to leave with something but I…read morenever do....for some reason their stuff looks great on the rack and then I try it on...I always look like the Asian character in The Golden Girls....still even though I never find anything the reason I give them 5 stars is because the sales associates are fantastic here. Always willing to help. They check on you if you're trying on items and ask if you need a different size. They offer to help you put together outfits by suggesting certain accessories that might enhance the look. Whenever I shop here I always have a really good time interacting with the sales associates. It's a pity I can't seem to find anything that might look good on me...better luck next time... 971st review 12/13/2017

Not a huge altered state customer but saw a really cute cup that I needed to have and this was the…read moreonly location in the Atlanta area that had it in stock. So this was my first experience at this location. It is larger than others in Atlanta. Seems to have most of the online stock in store. Clean. Big sale section which is sort like a bomb went off...stuff everywhere falling off of wracks and shelves. But I have to say the employees don't seem to know anything about their job or store or policies. While there I asked 3 questions and they didn't decide to answer to any of them (or they couldn't but also did bother to find an answer) I asked specific ally about a pair of pants they had on an mannequin and I was walked around the whole store, shuffled to 3 different employees and nope...couldn't find it. Also just was like I don't know what those are to even try to look them up had I asked. I did try a few items on and it's worth mentioning that there was no in the fitting rooms, I don't care about this hit from a loss prevention point it's not great, and they are all SO SO DARK. I have 0 issues with my site but these were cavelike. I ended up in the assessable room (I was the only person in the fitting room for the duration of my trying on) which made me a little uncomfortable but it was the inky one that had anything remotely considered to be close to normal lighting. I included a photo of me in the fitting so you can the lighting in the "brightest" room. There was also a shelf that wasn't actually attached the wall that almost fell on me. I caught it but had I not it could have actually hurt me or someone else. I told an employee about it and she just went "oh...I girl I'll let someone know" and walked away. This was an adult...Kind if wild. Altered state isn't really geared towards my age bracket (30s) that's fine but they maybe need to have someone working that can answer basic questions customers may have. Gage it an added star because they did have more floor space and seems to have more stock than other Atlanta locations.

My type of boutique…read more I love unique boutiques like this with eye candy everywhere. Everything in the store is bohemian, comfortable and absolutely precious. As you shop the racks, you will also run across displays of kitschy home decor with humorous and inspirational spiritual quotes. I scored an adorable striped sweater off the sale rack and a stretchy bangle bracelet that I have already received several compliments on. As I was checking out, I noticed a display of Giving Keys, which clued me in to Altar'd State's philanthropic efforts. Super sweet store! I will definitely be back!

Shante is awesome! She went above and beyond to help me find the perfect sizes!…read more Hats off to you lady for EXCELLENT customer service!

Lisa and Jackie were EXCELLENT!! They were extremely nice and helpful. Jackie helped me pick out…read moreseveral pairs of pants. Also, they looked very classy and professional. If you have an important event,like an interview, I would definitely seek their advice and input on what to wear. I will be back!!