I'm always a bit wary when I have to try a new doctor for anything, but I saw that Dr. Yee got exceptionally good reviews on ZocDoc, so I scheduled an appointment for my annual check-up and to get new glasses - and I'm very happy that I did! Dr. Yee was very nice, personable, friendly, and was both patient and helpful to make sure that I had the best prescription for my eyes. She made sure that I was comfortable with the prescription she was about to give me, that things looked clear both in the exam room and looking outside. The other staff in the store are also very nice and super helpful. The lady at the front desk (I feel so bad not remembering her name now) was very patient in going through nearly all of the frames that my insurance would help cover, and helped me choose the best frames for my face. I am definitely going to come back here next time (I've pretty much gone to a different eye doctor every year for the past several years because I wasn't particularly thrilled with any of the past ones). read more

I highly recommend Dr. Yee. She spent a good amount of time with me asking about my medical history and was patient and thorough. There was also no pressure to buy glasses on the spot. Will definitely come back for my next exam. read more

Hands down earns the "BEST EYE DOC I've ever been to award." Dr Yee deeply cares about the health of her patients and does the most thorough eye exam I've ever experienced. She's a wonderful conversationalist and is genuinely interested in you as a person and not just as a patient. You can tell she's extremely intelligent and knows her stuff about optics, the bioengineering of contact lenses, etc. Her staff is always warm welcoming and willing to help. I got my favorite pair of lightweight stylish eyeglasses from here! You won't be able to get a better experience in NYC. read more

Dr. Yee and her staff are excellent. She's professional and caring with such a warm personality and bedside manner! Everyone who works there is friendly, knowledgable, and helpful. Even though I moved to a different borough, I would never stop seeing her! read more

Dr. Yee is the absolute best! Seriously have never had an eye doctor care so much about the most minute dealings of my health and feelings. Smart, insightful, and fun to talk to throughout the process! read more

I had my first eye appt at this office and I am so impressed! Dr. Yee and staff are wonderful--polite and friendly. From the moment I made my appt on the phone I was well taken care of. It is refreshing to encounter such an uplifting vibe, especially during this time. Also, the exam is very thorough. This is your place, don't hesitate further! read more

Always a pleasure to visit Dr Yee. She is kind, very professional, has an impressive memory and cares deeply about her patients' lives. Simply wonderful. And her staff is also welcoming and friendly. read more

I brought my kids here for an exam in January. Dr. Yee was wonderful and knowledgeable.Steven was kind and friendly and took my infos over the phone, thus when I arrived, we were all set. They took my VSP insurance which was a relief. I was concerned they would be pricey due to the location, but was relieved they are reasonable. I will return and had a positive experience here. read more

My experience at Eyewear on Madison was excellent. Dr. Yee is extremely professional and knowledgeable, and also very friendly, and patient. She was able to explain to me in very clear terms the intricacies of my eye insurance re: contact lenses. The staff is courteous, efficient and ready to help you. I highly recommend this business, the doctor, and the staff, as they made my last eye visit extremely pleasant. read more

It's a ripoff! Brought my sunglasses frames to fix (one of the stems broke off) and they made me pay $45!!! 45 DOLLARS AND NO RECEIPT!!!

Best optical I have ever been on! Super patient and friendly staff. Worked with my insurance and helped me find the right fit of contacts for me. 10 outta 10 recommend! :) read more

An outstanding experience. I booked through Zoc Doc the same day and was seen right on time. Dr. Yee is a first rate provider. I learned a few things about my eyes that no one ever told me. I seem to go to a different optician every year. Most have been quacks, nit wits, high pressure sales acts, rushed appointments etc. Next year I will see Dr. Yee, there is no need to go anywhere else. read more

Dr. Yee is great, very thorough and has an excellent memory of my visit history as soon as I walked in without seeing me for over a year. Achilles amd Angela are very customer service oriented. Today Achilles took his time explaining to me both my insurance plans and listened very carefully to my needs as an IT professional when selecting lenses. Angela made it a point to have me select frames ahead of time without even having my appointment until two days later to save and better utilize my time as a busy father of newborn twins. I highly recommend this establishment - Carmelo George Suarez. read more

Dr. Yee is professional, courteous, and informative. I would recommend this location to anyone looking for an eye exam.

I went into this shop because it was close to work and convenient. I was greeted by Yamil and I asked him about my glasses coverage with UHC. He looked my insurance up in the system and gave me a breakdown of my costs. He told me that insurance will cover my glasses for up to $130 if the glasses were under $230-250..if they cost more then they are considered luxury eyewear and I would have to pay my glasses out of pocket. That is the first time I have heard of that but sure. (Later I called UHC and they told me there is no such thing and they can cover up to $130 no matter what type of glasses) So I ask him to show me what are the glasses under $250 and he shows me a wall full of Ray Bans and some low grade brand. Not much desirable options. The good stuff were on another wall..with brands like Kia Yamato , Oliver Peoples and italian brands. Of course these were $350-500 and up. I tried on a few pairs and fell in love with a pair of Kia Yamatos but they were $525 and he can't give me a discount because apparently my insurance would subsidize my purchases with lenses. He said or else he could have given me 10% off. I felt like I was being scammed for some reason so I took down the model number and told him that I would try to find this pair of glasses cheaper somewhere else and come back for the lenses which he told me was $90 for anti glare coating (did not give me other cheaper options i can have like $40-70 for medium grade coatings). Of course I was able to find another store that sold the pair at $450 but then found something even cheaper from an online store all the way in Toronto. I got the Kia i wanted for $322 USD (minus insurance coverage). I will not go back to get my lenses but elsewhere that will be more upfront about my options. He picked up a phone call while I tried on glasses and begin helping the person on the phone and i left the store. Thanks Yamil but no thanks. read more

Disgusting attempt at deceptive practices. I brought in a prescription for eyeglasses that was to be covered by insurance. The young lady/assistant told me that it would take 2-3 weeks to get my glasses through the insurance plan, but if they sent the request to their own workshop, it would take only a few days and cost me $295! Needless to say I left the store. There are other optometrists in this city with higher levels of integrity and decency than this one. read more

I really like this place. The doctor is wonderful and her staff is pleasant. You'll get great service all around. I've been coming here for the past few years and have never been disappointed. They accept my insurance and my copays is totally reasonable. Highly recommend. read more

I purchased eyeglasses as well as a year prescription of contacts. Jahmel was very patient and very detailed in explanation of what my plan covered as well as reviewing the different options of contacts and eyeglasses that I could select from. Because of the great customer service from both the staff and Optometrist I plan to continue to go to Eyewear on Madison for all my optometry needs as well as refer friends read more

The nicest people in the world! Dr. Yee and her staff are simply fantastic and you will leave completely satisfied. They are the best! I randomly went there for new contact lenses and I could not be happier. I will never go to a different optometrist ever again! read more

Absolutely love this place. It was my first time here today. Yamil went out of his way yesterday to figure out everything about my insurance and my benefits. Today the front desk staff was extremely friendly. I was able to see Dr. Yee exactly at my scheduled appointment time. And Dr. Yee is wonderful. She explains things well and works with you to figure out what's best for you and what you're most comfortable with. read more

Everyone was friendly, accommodating, helpful. Exam was thorough and efficient; everything was explained to me. They figured out insurance details, laid out my options clearly and filled out the paperwork for me. Was in and out with new contacts. read more

BEST CONTACT EXAM EVER! Needed a contact exam & I wasn't looking forward to searching for an optometrist that took my plan. I called & spoke to gentleman who was incredibly friendly, yet genuine. He was fantastic, as a customer service manager, game (or shall I say professionalism) recognizes game. After calling, I was actually looking forward to my appt. I've walked this block for close to 20 yrs& never recognized this hidden gem. Upon 1st glance, I was like oh no not another chi-chi boutique shop... but hey I was already here. Dr Yee was amazing & very down-to-earth, not what I was used to when using employee benefits. My exam was extremely thorough & educational. She actually spent time, trying several different lenses on me. Not the standard, we measure you for glasses, but I'll only let you try on 1 pair of lenses. This is the type of experience that I'll come back for - whether I have insurance or not. And I will definitely refer people here. While I'm still testing my lenses & I don't know the price structure for purchasing lenses at a standalone shop. I am quite pleased & impressed read more

So convenient, accepts Mount Sinai United Health Care insurance. Got me a great deal on comfortable contact lenses, and Dr Yee is very knowledgable and dedicated to her patients. Unlike the rest of Madison Avenue, high end without the high end price! read more

Love this place very professional fair and cool workers that really know their eyewear and the turn around on my prescription was three days earlier, they got a repeat customer in me read more

Great service, great selection of glasses. Dr. Elaine Yee is wonderful and so is Preet. read more

Love this place! I've been searching for a good optometrist in Upper Manhattan for 3 years. I've tried 3 places, but Eyewear on Madison was the best by far. Dr. Elaine Yee and her staff are great. At other places I either felt ripped off or misdiagnosed, but not here. Dr. Yee is patient and ensures she gets it right for you, not to mention she's very cool and down to earth. I'm a full-time professor teaching in the city, so being able to see clearly is super-important for my job--I'm seeing better than ever now! From Angela at the front desk to Stephen on the phone the customer care is wonderful. It's not a large place, but don't let the cozy size put you off--they will take very good care of you here. read more

Eyewear on Madison is the best. Excellent selection, customer service, and prices!

The customer service was terrific, and the women who work here were extremely patient and helpful. I definitely recommend them!

Phenomenal customer service. And attention public employees: they fully accept the limited Davis Vision plan without making you feel like a cheapskate or pressuring you to go beyond your coverage. Preet, the woman who assisted me, was incredibly nice and helpful, even calling me to update me. Highly recommended; I'll definitely be back. read more

Great customer service and Dr. Yee's professionalism and attention to detail are very impressive.

they are professional, and usually you can make an appt within the week or a couple days so it's very convenient. personnel are friendly too, which is always a plus! read more

First appointment with Dr.Yee today & she was absolutely amazing. Front desk lady was so informative before my appointment & during. She explained how much I would be expecting to pay on day of visit, explained my insurance in detail & helped me pick out pretty frames. read more

Dr. Yee is the best optometrist I have ever been to, and I've seen a lot of optometrists in the city! She is efficient, thorough, and very knowledgeable. I trust her judgement and clinical expertise. I have very sensitive and dry eyes, and Dr. Yee spent many visits with me to make sure that the contacts I ended up with were the perfect match for my sensitive eyes. I really appreciate her caring and patient manner. Her staff is wonderful as well!! All of my friends whom I have recommended to her have loved their experience with her. I could not be more satisfied with the care Dr. Yee has provided for me and my family! read more

Highly recommend! Dr. Yee and her staff seem to really enjoy their professions and the energy is infectious. Everyone was extremely helpful and friendly. I left with a smile and plan to refer anyone who asks! read more

Great staff and optometrist! Good selection of glasses! Preet was very helpful picking out glasses.

Great service, knowledgable staff. A petite boutique optical center with a large selection of frames in an updated atmosphere. Ask questions/give concerns if you have any! They were more than willing to answer and help. Surely will be a repeat client. read more

Love eyewear on Madison! Dr. Yee is very personable and cares about getting you the right prescription and whatever else you need. Her staff is very friendly and eager to help. Yamil was in constant communication with me when I had a small problem and did everything he could until there was a resolution. I would highly recommend this practice! read more

Super nice place. Decided to start using my insurance and called a couple of other places before this. They either didn't take my insurance or quoted me some random numbers which was a bit high for my taste. This place was very knowledgeable on what my insurance would cover. Place is very clean, the appt was on time and not rushed. The guy in the front and Dr. Yee are both very helpful. read more

Please beware of this optomotrist Dr,Yee and the rude sarcastic staff of this upper east side Eyewear on Madison. Dr. Yee did her exam and saw something wrong in my left eye she couldn't understand and told me i would have to come back because she had another client coming.No other client came unti lhey closed and the sarcastic staff [a man and a woman] in this vey narrow store told me someone had come but walked out when they saw me arguing because they wouldn't share the information.Yee had gathered.. They called with all three on the phone [two of them laughing] my insurance carrier [with all three including Dr.,Yee listening {in all 3 on the phone} to see if I could get it because.I told them not to charge me since they wouldn't give me the information or a prescription. They couldnt get an answer and said they wouldnt charge me but would not give me any of my test information to carry with me.Two weeks later I went to an opthamologist and found there is bleeding behind my retina. and i am in pain. I would not have delayed two weeks if I had been given the basic information gleaned from the test given by Dr, Yee to whom I had given my current glasses. She did show me {but did not give me the record} that my left eye had changed from 40 to 50 according to her interpretation of her tests. In act"uality according to an opthamologist the vision in my left eye had become 10 times worse "400] than the prescription my current glasses have for my left eye-- That is incompetent in my opinion for her not to at least have given me information in writing because if she had i would have consulted an opthamologist sooner and learned about the bleeding. This used to be a good eye place. Its in my neighborhood but was bought by a new owner about a year ago. My advice-go elsewhere to avoid sarcasm, rudeness and uncaring. Such a shame because the former store was great. In my opinion,t hey exploit the former store's reputation and the fact they are very near to Mt.Sinai.They also have a very sparse selection of inexpensive frames. read more

Seriously, I couldn't help myself from creating a yelp account just to review this place! Nothing gets better than visiting a doctor's place where the doctor gets you in and out without beating around the bush and give you the results that you need. Dr. Yee is very personable and she seems genuinely interested in you as a person. It got even better when I asked Preet for my prescription to take out and without any hesitation she printed me one where as at my previous doctor, they gave me hard time. I wasn't planning to buy anything here but asked if I could look around. I never went to a place where I would try so many glasses and they all looked great. Preet is really good at what she does, she knew exactly what works for my face and knew her stuff when it came to lenses part too. P.S. they have way more glasses than what they display. End story, I purchased two pairs and haven't passed a day without a compliment. I'll definitely be back. Thank you Dr. Yee & Preet! read more