I have been a patient of Dr. Verone for as long as I can remember. He is thorough and highly…read moreskilled and listens to my concerns about my vision. His recommendations have always led to better vision even with my cataracts that have developed due to my age. My eyes aren't to the point yet to warrant the removal of the cataracts but Dr. Verone always thoroughly checks them and will be doing the follow up care after the eventual surgery. I highly recommend him.

I had a great experience at Eyesite. Dr. Verrone did a thorough exam when I came in for floaters…read morein my eyes. The staff is professional and friendly.

My eyes require tender loving care due to several problems including severe astigmatism and past…read moreretina problems. Prior to being examined by Dr.Kaplow I had been examined, in a 12 month period, by 3 different optometrists and been fitted with lenses from 3 different prescriptions, none of which allowed me to see as well as I thought I should. Dr. Kaplow is professional, but also welcoming and friendly. She took a tremendous amount of time discussing my eyesight history and problems and in examining me. The result was yet another prescription that has hit the spot. For the first time in years I can comfortably read without squinting, closing one eye or just taking my glasses off and holding a book or paper very close. I received the TLC care I needed and highly recommend Dr. Kaplow's Allens Creek Family Optometry.

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

I had a completely different experience than the reviews listed. I had a procedure done by Dr…read more Rosenberg and he was very thorough with making sure my insurance covered the surgery and that I was aware of what the surgery and recovery would entail. He is very friendly and I felt completely comfortable talking to him and his nurse. The entire staff was more than helpful. I highly recommend Dr. Rosenberg and the OcuSight center. Valerie Franco

Ocusight is very difficult to communicate with. I had glaucoma surgery there 6years ago. Now I need…read morean MRI and the imaging tech stated due to new safety protocol, they need to obtain information on the procedure performed. I've made repeat phone calls over 8 days to try to obtain the data to allow the MRI. I'm in severe pain and frustrated in the delay in responding to this request.

I have been going here for many years. The staff is friendly. Dr. Farugia is extremely…read moreknowledgeable. One more than one time, she spent over a half an hour helping me find the correct contact lens for me. She is caring and conscientious. Would highly recommend going here. I live across the country from here right now, but I still get ny yearly eye checks here because I like her staff and her.

My husband called Whelpley & Paul after a few borderline ridiculous experiences at a competitor to…read moretry to fit us in ASAP. Surprisingly, they had a couple of openings that evening and told us to come right in. They only work with older children at this location ​but were quick to give us their recommendation​ for someone nearby that also takes our insurance and is great with younger kids, and then fit my husband and me in right away. The Optometrist here is probably the nicest Optometrist I've visited​, and in 30 years of wearing glasses and/or contacts, that is saying a lot. Eye exams are pretty routine and a lot of Doctors breeze on through but he was very thorough and kind. The optician asked me what styles I like and made recommendations based on what I asked him and stuck within what my insurance covered when I wanted to ​stay under that limit (I primarily wear contacts, so these glasses are replacing a much older pair with an outdated script that I only wear at home in the evenings) and did not try to upsell me. I managed to find a pair of glasses that were similar to my old pair but that I like better. Finally the woman at the front desk was amazing, not only was she super friendly and kind, but she was kind to my kids and made us feel right at home while waiting. We have definitely found our new Vision Care "home".

I have been a long-time customer of Whelplye & Paul for many years at the Greece location. I…read morerecently called the Webster office--not the general appointment line--to schedule a visual field test. I specifically asked whether this test was provided and was told yes. Based on that information, I made the appointment, waited nearly three weeks, took time off work, and drove 25 miles one way, only to be informed upon arrival that I first needed an eye exam and that they would then decide whether to schedule a visual field test approximately three weeks later. This important detail was never communicated to me when I called and clearly explained what I needed. I am extremely disappointed with this lack of communication and the inconvenience it caused.

Loved the lady doctor I dealt with very caring. Went to browse the glasses frames and the person…read moreknew I had different insurance they gave up although I paid out of pocket last time. Kinda felt like I was wasting his time. Other then that great care.

Despite my asking them several times to stop, this place constantly calls my by my first name!…read more Since I am an aging boomer, I find this insulting. While their services are OK, I feel that ignoring this simple request is not acceptable.

Half the price, without the hyped special deals of the large chain eyeglass stores further down…read moreMonroe Avenue. Personal and professional guidance in selecting glasses. Great selection. Such a quality experience. Can not recommend more highly. Plus they adjusted old sunglasses to perfection. What a find

Thanks to everyone who tuned in LIVE on 10/27/16 to watch my LASIK procedure and to support me…read morethrough it - I'd choose LASIK over having my teeth cleaned any day of the week :) I'm seeing & feeling terrific, and I'm so impressed with the team here ... more so than I've ever been. The little things no one else would even notice that they do to help patients through every stage and really walk the journey alongside of them, well, I've just not seen this type of incredible care in any other ophthalmology/LASIK practice - and I've been to hundreds of them across 3 countries in my previous job. Let me give you my professional history as it is relevant to this review: I started out as a certified ophthalmic assistant at age 22, specializing in refractive surgery with corneal doctors for about 5 yrs, and by age 27, I was hired by Bausch & Lomb to be a Clinical Applications specialist for the Northeast territory. Basically, I trained doctors, techs, and nurses how to use the excimer laser, the diagnostic equipment, and the microkeratome. But my job was often times comprehensive, in that some sites were just beginning, so I went through the whole laser suite/surgery center set up and flow from beginning to end with them, including first cases. Often sites had brand new staff who never had experience assisting or working up LASIK patients. Many times throughout our training position, myself, or other trainers around the country, were teaching from scratch. I did more than train as well: collected outcomes data, lectured at special meetings, devised and developed training tools, and worked with doctor consultants and engineering colleagues to optimize results and software. Within a couple of years, I became the National Training Manager for the USA. A couple years after that and I was promoted to the head of the Training & Clinical Applications Specialist department for North & South America. So to tell you that I've worked with a ton of LASIK practices, doctors, and techs/nurses is a giant understatement. I've had so much experience in the field with other practices that when I decided to hang up my travelling hat, I knew the only place I wanted to help manage was Dr. MacRae's practice, if they would have me :). Being the patient is completely different than managing the practice day to day, and until I experienced my evaluation, consent, and surgery from the other side, I truly couldn't appreciate the skill set each individual brings to the patient. My team literally asked me to critique them and let them know what they could have done better - not too many people can show that kind of vulnerability. And they weren't out to "impress" me, they treated me just as they would anyone else who came in for an appointment or surgery. The pressure was on the night I had my surgery with 30+ Optometrists in our office and many people at home watching live surgery, and not one person on staff faltered or blinked an eye - they all hosted a large group of doctors for a couple of hours before surgery (after being at work since 7:30am) in addition to teaching/explaining the procedure as it was happening...and they simply rose even higher in their quality of care, efficiency, and thoroughness. Would you feel nervous having surgery knowing the team had been working for 12 straight hours just prior? While we don't treat this way, this situation was the case for me! You would have thought I was the first case of the day. I've seen and heard these technicians and doctors talk and work with/treat thousands of patients in the last (almost) 4 years...being on the receiving end, well, wow, I couldn't be more proud of each and every one. I struggled to find even 1 thing to critique - outside of waiving a magic wand to fix my eyes, of course smile emoticon:) While I know no one is perfect, and don't expect perfection of anyone, including myself(!), they were darn close to it, and I know that with each patient who walks through our door, calls our office or emails us questions, I can, with 100% confidence, say this team we've assembled is unsurpassable in experience, skill, kindness, care, and heart.

I arrived 5 minutes before my 8:00am appointment and I checked in online to ensure that I was ready…read morefor the appt when called. The doctor leisurely walked in at 8:23am, said hello to the staff as he walked by then exited the waiting area. I was called in to the exam room at 8:30 am. After a brief exam by the tech, I'm still waiting to see the doctor and it's 9:10am. If patients are expected to arrive on time why are the docs permitted to walk in late? First time seeing this doc and I don't have a good feeling. Do better with your time Flaum Eye and have more respect for your patients' time.