I have been a patient of Dr. Verone for as long as I can remember. He is thorough and highly…read moreskilled and listens to my concerns about my vision. His recommendations have always led to better vision even with my cataracts that have developed due to my age. My eyes aren't to the point yet to warrant the removal of the cataracts but Dr. Verone always thoroughly checks them and will be doing the follow up care after the eventual surgery. I highly recommend him.

I had a great experience at Eyesite. Dr. Verrone did a thorough exam when I came in for floaters…read morein my eyes. The staff is professional and friendly.

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

Great group! Everyone is so nice and talks me through the entire procedure! Great staff!!read more

Expect to wait 2 hours for your scheduled appointments booked months in advance. Staff and doctors…read moretake the brunt of it, since the scheduling system is not managed efficiently. I have personally seen several patients fed up and walk out. It is not acceptable to disrespect the time of your patients and continue to book in this manner.

Ocusight is very difficult to communicate with. I had glaucoma surgery there 6years ago. Now I need…read morean MRI and the imaging tech stated due to new safety protocol, they need to obtain information on the procedure performed. I've made repeat phone calls over 8 days to try to obtain the data to allow the MRI. I'm in severe pain and frustrated in the delay in responding to this request.

I have been going here for many years. The staff is friendly. Dr. Farugia is extremely…read moreknowledgeable. One more than one time, she spent over a half an hour helping me find the correct contact lens for me. She is caring and conscientious. Would highly recommend going here. I live across the country from here right now, but I still get ny yearly eye checks here because I like her staff and her.

I have been a long-time customer of Whelplye & Paul for many years at the Greece location. I…read morerecently called the Webster office--not the general appointment line--to schedule a visual field test. I specifically asked whether this test was provided and was told yes. Based on that information, I made the appointment, waited nearly three weeks, took time off work, and drove 25 miles one way, only to be informed upon arrival that I first needed an eye exam and that they would then decide whether to schedule a visual field test approximately three weeks later. This important detail was never communicated to me when I called and clearly explained what I needed. I am extremely disappointed with this lack of communication and the inconvenience it caused.

My husband called Whelpley & Paul after a few borderline ridiculous experiences at a competitor to…read moretry to fit us in ASAP. Surprisingly, they had a couple of openings that evening and told us to come right in. They only work with older children at this location ​but were quick to give us their recommendation​ for someone nearby that also takes our insurance and is great with younger kids, and then fit my husband and me in right away. The Optometrist here is probably the nicest Optometrist I've visited​, and in 30 years of wearing glasses and/or contacts, that is saying a lot. Eye exams are pretty routine and a lot of Doctors breeze on through but he was very thorough and kind. The optician asked me what styles I like and made recommendations based on what I asked him and stuck within what my insurance covered when I wanted to ​stay under that limit (I primarily wear contacts, so these glasses are replacing a much older pair with an outdated script that I only wear at home in the evenings) and did not try to upsell me. I managed to find a pair of glasses that were similar to my old pair but that I like better. Finally the woman at the front desk was amazing, not only was she super friendly and kind, but she was kind to my kids and made us feel right at home while waiting. We have definitely found our new Vision Care "home".

Loved the lady doctor I dealt with very caring. Went to browse the glasses frames and the person…read moreknew I had different insurance they gave up although I paid out of pocket last time. Kinda felt like I was wasting his time. Other then that great care.

Despite my asking them several times to stop, this place constantly calls my by my first name!…read more Since I am an aging boomer, I find this insulting. While their services are OK, I feel that ignoring this simple request is not acceptable.

I went here for my yearly eye exam and was given a prescription for the wrong kind of contacts. I…read morebrought my regular brand packaging in so the doctor would know what to prescribe. I need a specific kind for my chronic dry eye or I get a protein buildup that makes it difficult to see. Not realizing the prescription error, I ordered my regular contacts (Cooper My-Day) from the online store I use. I was sent 4 boxes of a completely different kind of contact (Cooper Clariti). I was running really low on my normal kind so I had to open the new ones to try them out. I assumed maybe they were the same kind but had been repacked/rebranded? Nope--I got protein buildup almost immediately. I called the store manager Nick to discuss. The online company was able to return the unopened boxes, but the opened boxes they cannot accept. The cost of the 2 boxes is $119. I asked if Whelpley and Paul would be able to sell me contacts at a discounted price since it was their error that ultimately ended up causing the issue. Nick stated there wasn't anything they could do except offer me a few trial pairs for free that would still take 1 week to arrive in-store. They were able to correct the prescription but I am still out $119+$25 expedited shipping for the correct brand. I would not recommend giving Whelpley & Paul your business.

I arrived 5 minutes before my 8:00am appointment and I checked in online to ensure that I was ready…read morefor the appt when called. The doctor leisurely walked in at 8:23am, said hello to the staff as he walked by then exited the waiting area. I was called in to the exam room at 8:30 am. After a brief exam by the tech, I'm still waiting to see the doctor and it's 9:10am. If patients are expected to arrive on time why are the docs permitted to walk in late? First time seeing this doc and I don't have a good feeling. Do better with your time Flaum Eye and have more respect for your patients' time.

I can't thank Dr. MacRae, Dr. Dickerson, and their entire staff enough. Dr. MacRae's reputation as…read morebeing a standout in his field solidified my decision in choosing Flaum. The facility is beautiful and conveniently located. I was comfortable and supported throughout my entire procedure and couldn't believe how quickly it was all over. Truly a life changing experience.