I think this Family Vision Center is way overrated . I was not impressed with the vision test …read more Other places take more time to check vision . Also I have Medicare and with $350 for glasses . I picked out a low priced set of glasses and they said I would have to pay $150 or so . I went to a well know place and got my glasses for free and they were a better quality .

Dr. Guy (& EVERYBODY at Family Vision Center) is absolutely wonderful. How often can you say that…read moreyou look forward to going to any kind of Doctor? My husband, daughter and I are all patients of Dr. Guy and all agree that he's one of the best. At my most recent appointment, Dr. I, an optometry resident, treated my five-year-old and was fabulous! He was kind and funny and treated my daughter SO well - even in the midst of her eye drop-related meltdown. The office itself is in an unsuspecting Henrietta Plaza, but the waiting room is modern and bright. Can't recommend Family Vision Center more highly.

LensCrafters at Eastview Mall makes eye care super easy. Their automated scheduling is convenient;…read morethey accept most insurances and even sent me a reminder this year. I was able to adjust my appointment date with no hassle. I went on a Tuesday around 3:30--no wait. Checked in, did the usual pre-tests (puff of air, air balloon), and paid \$39 for eye photos instead of dilation. Dr. Ali Khoja was fantastic--he listened closely and finally corrected my astigmatism. I can see clearly for the first time in ages! He also fitted me with trial contact lenses, and I left with a hard copy of my prescription the same day. Highly recommend, especially Dr. Khoja!

I have been waiting 11 days for my glasses. No one has called with an update…read more I call and you can only leave a voicemail. No call back. Communication is horrible.

Amanda the manager was absolutely amazing!!! Helped me through everything. I like the dr he's no…read moreBS! All the ladies were extremely nice and polite.... Had a wait but apologized profusely which there was no need to!!!

Everyone is extremely nice. The associate Lea was very pleasant and personable. Hard not to like.read more

I've seen Dr. Reali for many years, and have been very happy with her. But owners Melinda and…read moreHenry have raised the bar. They are both so personable and nice! The office is well run, and service to their patients is their priority.

Melinda and Henry go above and beyond for their customers! They actually met me at the store on a…read moreholiday so I could have my proper eyeglass prescription. Their kindness and dedicated customer service made me very thankful on Thanksgiving Day.

I had my first appointment experience at Visionworks on E Henrietta in Rochester NY. The most…read moreunprofessional place and staff I have ever encountered. For $1,000 plus that I was out of pocket- the appointment began with the technician telling me be careful the machine is broken - to the measurement and selection of glasses with a person who very clearly was unqualified and disliked her job to the ultimate and final straw of pick up the glasses with the staff worried about chatting with her grandson - handing me the glasses and a bag and saying oh cute frames. NEVER EVER AGAIN! This is just the spark notes - it was worse than this outline by far!

This has been a great location for me for many years. The people are still great…read more Telemedicine is not. If telemedicine is offered, say 'no.' The long-term staff seem to have left - although that's impressionistic. , The people who work there are still helpful, and friendly, and patient. The parking lot is not very full. Perhaps others -- both staff and patients -- are now having the same experience of digital life as applied to glasses that I have I generally hate digital life. (Uh, but not yelp.) Digital life in the world of Visionworks was not good. One staff member actually said the only problem with telemedicine is it takes so long. Uh, it's not good if a new system is put in place that makes everything take longer. I will find another place for glasses. For many years before I was with this location for many years, I was with Vincent Greneiro for many years. I came over here because of my insurance plan, although Greneiro and the staff at Lenscrafters was was just great. Visionworks isn't worth it for the insurance plan for me anymore. Not with telemedicine. Thanks, though, for friendly helpful people for a lotta years.

We just bought the second pair of glasses at their optical department. Good quality at…read moreoutrageously low prices. We easily saved a couple hundreds. The opticians know what they are doing and are very friendly. Only four stars because of the setting in the warehouse and the time it took for the glasses to arrive.

Salesperson was extremely knowledgeable during the selection process, after that it has been all…read moredown hill. While supplying the prescription, they have yet to provide me with glasses that I can actually see out of. It has been over a month, and five, yes five lenses later I still do not have my glasses. I have spent well over $600, and have had to go back to my optometrist and have them dial in the lenses and describe the corrections that need to be made. All because Cohen doesn't have a clue. In fact with all my trips back to this location they have not once properly fitted or offered to fit my glasses to my face. This operation is a sham, stay away!!"

Fast service. A big selection of frames, they do have name brand but they are locked up so you…read moreneed to find an associate to help you. They are priced reasonably and in most cases , the glasses are ready in an hour or less. They also have teacher discounts of 20%. They will help you to figure out if the discount or insurance is the better option for costs.

Doctor is a great guy! Will be coming back. Service is good. Clean, comfortable painlessread more