I chose EyeSight Hawaii for two reasons, high marks and convenient location. Why circle crowded garages for pay parking downtown or in huge medical centers when you can drive almost to the front door? Park in the lot between Dole Cannery and COSTCO, take the Up escalator et Voilà, tu es arrivé! You're there! Can go shopping after.
The office space is large, open, well-appointed, clean, with oodles of comfortable seating. The entire operation seems state-of-the-art. I was helped as soon as I walked in. The staff was friendly, enthusiastic and seemed competent at their tasks. Wait time was minimal. The entire process took less than 90 minutes.
When you first check in, there's the usual drill, insurance information, ID, and forms to fill out. The office is bustling with employees. It is a full-service operation, including eyeglass sales. After paying the co-pay, can't help but wonder what the final bill will be. But it's not all sweetness and light.
First disappointment, being photographed. Why? They already copied my photo ID. Don't like my photo taken under any circumstances. Never had this happen before in a doctor's office. Was too shocked to ask why or if I could opt out. Need to start wearing a surgical mask when I'm out and about!
Second disappointment, most of the examination and measuring was done by assistants/technicians. Maybe that's the trend, but I used to go to one of the top rated ophthalmologists in the DC area and he did all the measuring himself.
Third shock, digital retinal scan, done by technicians. Again, I was accustomed to the doctor doing this himself with no digital records. Being a privacy freak, have to wonder who has access to those records. Sure HIPAA supposedly protects medical privacy, but not from the government.
Waiting for the final exam by Dr. Olkowski, decided to "Let It Go," for now. The doctor looked at my eyes, diagnosed a few problems, made some recommendations, and answered my questions. Not unpleasant at all, after deciding not to press my concerns about privacy. I am considering some of the treatment options he recommended.
Was given a prescription for eyeglasses but without the Pupillary Distance (PD) measurement. This is done so you will purchase eyeglasses from a brick and mortar store, probably a costly mega-conglomerate Luxottica affiliate. Although, you're right there near COSTCO and they have good glasses at reasonable prices. WalMart, too.
You will have to weigh the benefits of effectiveness, convenience and efficiency against any concerns about privacy. Without my privacy concerns, would have given EyeSight Hawaii five stars.
Yes, I am a privacy Luddite. I long for the days when little in life was monitored but it seems we're unalterably moving in the opposite direction. Supposedly, this is all about our protection, but it also leaves us more vulnerable to exploitation. Go figure.
Would I go back to EyeSight Hawaii? Well, now that they've collected and filed so much (too much?) data about me and I have no other serious issues with the service, I would consider returning for some of the procedures the doctor recommended and perhaps future eye exams. But I may also seek second opinion(s) for some of the procedures that cost thousands of dollars and are not covered by insurance. read more