There is a fantastic Optometrist here. The retail portion of the business is terrible. Expect long…read moredelays in actually receiving finished goods. I ordered a set of safety glasses and after waiting three weeks for them to come into the store I decided to make the hour drive to pick up the additional set that had arrived already. Although I had set this up to pick both sets up at the same ti e I could not wait any longer and grabbed the set that was available. I asked then to switch the second ship to ship to me. They proceeded to charge me $10 shipping even though I have been waiting an obscene amount of time for finished glasses. Poor decision there! Not only make me wait a month for my glasses it then charge me for what should have been complimentary due to that time line. Lost a customer

I received a very thorough, patiently administered eye examination at this location from Dr…read more Nicholson. She answered questions with understandable and detailed information and seemed more interested in my eye health than in just selling more services or products. Her and the staff were personable and friendly. I typically do not do reviews, but my experience there made it worth the effort:-)

I love, love, love, twenty twenty vision. I have been coming here with my kids for a few years now…read more Amazing, amazing staff! Brittany, Sam, Dr Ashley, Dr Meg and the entire team are incredible. The vibes are the best as soon as you walking in. They make the process so smooth and easy. Professionalism at its finest. I can't believe it's taking me this long to write a review. I highly recommend this business. Top Notch! + Murphy is the cherry on top. Xoxo Patty

I brought my daughter to Twenty/Twenty for a comprehensive eye exam and couldn't be more pleased…read morewith the experience. From the moment I walked in, I was greeted warmly by the friendly and professional staff. The waiting area was clean, comfortable, and well-organized, making the short wait time pleasant. Dr. Meg was exceptional. She took the time to explain each step of the examination process and answered all my questions with patience and clarity. Their expertise and thoroughness were evident, and I felt confident that she was receiving top-notch care. The selection of eyewear is impressive, with a wide range of stylish frames to choose from. Eileen helped my daughter find the perfect pair that suited both her vision needs and personal style. The fitting process was smooth, and her new glasses were ready sooner than expected. Overall, my experience here was outstanding. I highly recommend this vision center to anyone in need of eye care services. The combination of skilled professionals, excellent customer service, and a welcoming environment makes it a top choice for vision care. I have recommended to many friends and family! And, they have the most adorable office dog, Murphy, who is the most gentle pup ever!

I enjoy shopping this location!…read more I am an experienced glasses shopper- I know what I'm looking for and how to use my insurance benefit. The ladies working in this store are always friendly and let me do my thing without interference, but they do offer assistance when I need it. Which is perfect for me. They take great care with my questions and my eye / insurance needs and they know the Eye Med system well. As an added bonus- I don't find this location to be overly busy- which I appreciate the space, so, it works out great for me and maybe it will for you also! They allow walk in appointments and can always fit me in at the end of the year. Many thanks to them & if you're in the area looking for eye care- give this LensCrafters a try!

Sara with no H was extremely helpful throughout my general eye exam. We had good conversation over…read morewhat the mall used to be like. She also made sure that I got my prescription properly. Excellent person, a very positive experience. She's a good one. Highly recommend going here.

Had to replace the lenses in my current frames because they were so scratched up. They were worried…read morethat the frames were going to break when switching out the lenses, but they managed to do it and they were perfect!

From the owner: Specializing in: - Optometrists…read more- Contact Lenses - Opticians - Physicians & Surgeons, Ophthalmology - Physicians & Surgeons - Optical Goods - Clinics - Medical Equipment & Supplies - Eyeglasses - Laser Vision Correction - Optometry Equipment & Supplies

The employees were all so wonderful and very helpful with helping me figure out what kind of…read moreglasses I wanted and to help me figure out what my insurance covered and I'll definitely be going back there:)

The worst customer service. Went here for an eye exam and the ladies were rude, then went back to…read morepurchase glasses and they were rude again. They absolutely act like they hate their jobs. And they couldn't verify our insurance both times going here even with the insurance company calling them to verify our benefits. Don't waste your time coming here.

The worst service ever! Exams are done by 'techs' who have no more than a high school education…read more Physicians spend less than 5 minutes with you. Refractions are done by the high school educated tech! Does not make one feel comfortable your eyes have been examined thoroughly. Opticians are even worse! Very scary experience! Don't go here!!!

From the owner: The Froedtert & the Medical College of Wisconsin Eye Specialists, located in Mount Pleasant, Wis.,…read moreoutside Milwaukee, Wis., are committed to preserving, improving and restoring our patients' vision through eye exams, emergency eye services and state-of-the-art vision care. Froedtert Eye Specialist locations offer regular vision exams as well as ophthalmology services to diagnosis and treat a variety of eye disorders. Our eye specialists excel in leading research, education leadership and advanced patient care, making us the focus of vision care in southeastern Wisconsin.

I have billing issues again. Charged more than what was…read moreverbally given me. My bad. Suggest a written quote be provided before any procedure are performed.

I give them three stars because the Dr deserves five stars but some of the staff deserves two. I…read morewent through several stressful days after surgery because of problems regarding my medications. The post-op instructions I was receiving differed from prescriptions sent to my pharmacy, so I ended up being without meds for several days. There were instances such as a nurse ignoring my medical records and placing very sticky tape on my face, despite the fact that I am allergic to adhesives, and I blister. The staff always seemed rushed, and it felt like they wanted to get rid of me as fast as possible. If the staff improved their communication skills and follow-through, I would happily give the entire practice five stars.