Do not go here. This is probably the second business I've ever given a one star review to and I've…read morebeen elite for years. They were supposed to charge my secondary insurance for my contacts and they didn't. They kept telling me they would and by Friday, they said it was too long so they couldn't refund me... this was their fault, btw. I ended up paying out of pocket and had to use my insurance for glasses that I didn't need because I bought a pair of glasses the year prior. But I only go to the eye doctor once a year anyway. I went here in March 18 of LAST YEAR (2022) and I just got a bill from them this month (August 2023). Over a year later for $90 to fit me for contacts. By the way, the woman I saw here recommended monthly disposables which were a nightmare and so uncomfortable and I ended up ordering my regular ones online anyway. So, I also ended up wasting my money on the monthly disposables that I purchase here as well. This place is a complete waste of money and time which is why I never returned when I needed a new prescription this year. Don't say I didn't warn you and good luck.

The best eye dr. Takes time to really address any eye problems. Super nice and goes above and…read morebeyond.

While on vacation, I lost a contact and unfortunately did not have any spares with me! I called…read morearound to a few places, but Darren at the Eye Institute was the most helpful! My eye doctor back home faxed my current Rx and Darren made sure that I had a good fitting pair of contacts to get me through the remainder of our trip. He was friendly and kind which always makes the experience better!

From the owner: Specializing in: - Physicians & Surgeons, Vascular Surgery…read more- Physicians & Surgeons

I had another great experience at Walmart Vision Center. My contact prescription had expired and I…read morefelt like my vision had changed a little bit too. I got in to see Dr. Sparks and everything went great. I'd forgotten how much I like him. He is very professional and makes sure he covers everything. I have recommended him to many people. As far as the staff, everyone is so sweet. They all made sure to greet me. I had Bob take care of me the last time I was at the office. When I was in this time I asked if he was there. They told me he was no longer there. If that would help you try them again. I have found vision care is hard to find in the Destin area.

First, let me say Dr Sparks is excellent. He is the Optometrist and his business is separate than…read morethe Optical shop. The optical shop was professional and very helpful. HOWEVER, when I selected my frames and lenses, I was told my insurance would cover part of it, and I would need to pay the $140 difference. I was agreeable to this and purchased the glasses. A couple months later, I received a bill from Walmart Health for an additional $141. I called the optical shop and after some research, I was told my lenses were higher than the quote I was given in the store. I have no way of determining how much my insurance would pay toward my frames and lenses. I rely on the retail shop to inform me of my out-of-pocket costs. To tell me t'sone price, then charge me twice the amount, is classic bait and switch. Do not but glasses or lenses from Walmart Vision Center unless you're ready to pay whatever extra cost, able what the insurance estimate was at the time of sale. Better yet, just buy frames/lenses elsewhere. But see Dr Sparks as your Optometrist.

Fantastic experience! Dr Lan was thorough, thoughtful and took time with both my husband and…read moremyself. We highly recommend her and love the new office (near our dentist)

This is an incredible place of business. I felt so welcome and the Dr and staff were so…read moreknowledgeable! I look forward to returning and would recommend to anyone!

The whole staff is amazing!! We went there for the 1st time about 2 weeks ago and it was my child's…read morefirst trip to the eye doctor. The staff are professional and very knowledgeable. Dr. Laird was so sweet and kind, and made sure she explained everything to him and how the testing worked. We just went to pick up his new glasses yesterday and they were so friendly and sweet, and worked with him to make sure they were fitting him properly. They even were able to replace a nose pad on my sunglasses. Would recommend a 1,000%

On June 28 I ordered prescription glasses from Vision Hub on Eglin Pkwy in Fort Walton Beach. They…read moresaid it would take 7-10 days to come in. Paid $626. by Visa debit. I received the glasses on July 17. Within a week one of the lenses fell out. I went back to Vision Hub and they made an adjustment. A week later lens fell out again. Finally on 3rd time they ordered new glasses on August 12. On September 3 I went to Vision Hub to ask about my glasses-have STILL not come in!! An employee told me a manager was not available but he would be sure to tell them I was pissed, and someone would call me back. September 4-I went back to Vision Hub, told same employee-OR ANYONE- has called me back. He told me the regional manager was coming in tomorrow(September 5) and would be bringing in my new frames- not what I was told was ordered on August 12! It is now September 5. No one has called me back-ever; I STILL do not have my glasses-I don't know for sure the new pair, a warranty replacement, was ever in fact ordered. I told the employee I was done with Vision Hub, that just wanted my new glasses-or my money back- and I will never spend another penny in that store!

Dr sparks saw me several days ago and the minute I said I was on Elequist he diagnosed me with…read morebroken blood vessel he was in such a hurry he did not let me explain I have been onEliquist since 2016 and never had this problem and that I also took Synthroid and had a stroke due to an accident. My eye cleared up but a week later it popped during the night with liquid leaking out. I am going back to him as he charged me fifty five dollars and looked a total of two minutes. So we will see if I actually get a real eye exam .

Dr Houston Sparks is a great optometrist. He gives a comprehensive exam and screens for eye, as…read morewell as systemic diseases. He will also see patients on an urgent basis for emergency ocular conditions. Highly recommend.

I have been going to Dr. Edlund and the FWB LensCrafters for years. This past Christmas I tried…read moreout the Destin Store as we were out there and needed new exams and glasses. Huge mistake. The staff were all nice, but the teleexam prescription was never right and one of the pairs of glasses that were supposedly in never showed up for weeks. Went back to FWB and Dr. Edlund. The first prescription was wrong but the experience was great and the process thorough. Won't go anywhere else. Highly recommended!

Doctor rushed the process and told me I'll get used to the glasses when they were giving me trouble…read more. The customer service was amazing but the doctor is by far the worst I've been to in my almost 20 years wearing glasses